Description Compensation: $28.32-$30.02 DOE Benefits: Free Dental & Vision 19 Paid Holidays- Including 3 Mental Health Days

Retirement Plan with a match Paid Training 10-year anniversary sabbatical Flexible Spending Accounts Professional Development

Allowance Paid Parental Leave benefit Discounted Pet Insurance Affordable Health Insurance, including a free healthcare option for

employees 50% coverage paid by employer for dependents (vision, dental, health) and many more! Company Overview For more than 50

years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from

homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco,

Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our

mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions. Program Overview

Located on 2012 Berkeley Way in Berkeley, California, the Hope Center provides 53 units of permanent supportive housing for

homeless adults and disabled individuals. The permanent supportive housing program provides wrap-around services for mental

health, substance abuse, job training and social activities. Services include home visits, life skills counseling, benefits

advocacy and case management. Position Summary Under supervision of the Program Manager, the Housing Navigator will be responsible

to provide housing placement and case management services to homeless individuals to facilitate their progress from homelessness

to stability and eventually self-sufficiency. Essential Duties and Responsibilities Responsible for client intake process, initial

assessment, and case plan development. Provide assistance with intensive housing and vocational resources to clients in the

program. Develop individual housing case plans and provide ongoing housing search activities. Develop partnerships with property

managers and landlords throughout Alameda County and maintain a database of landlords and available properties. Monitor the local

housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions.

Develop and maintain relationships with all local Housing Authorities in Alameda County. Provide information about affordable

housing options, housing subsidy programs (including the S+C and Section 8 lottery) to participants. Assist participants with

financial literatures, eviction prevention, financial assistance applications and lease agreements. Assist participants with

review of lease agreements and move-ins. Conduct regular home visits to clients who are housed. Maintain/update data (Client

Enrollment Log) on a weekly basis. Create and maintain paper files and electronic (HMIS) case files to record all documentation.

Maintain accurate records and prepare monthly statistical and narrative reports. Generate, analyze and organize reports to present

to funders on a monthly basis. Work closely with other agency case managers and counselors to ensure consistency in philosophical

and practice approaches to services. Provide Medi-Cal outreach. Facilitate Medi-Cal applications. Engage in referrals,

coordination and monitoring of Medi-Cal Services Arrange and /or provide non-emergency, non-medical transportation to Medi-Cal

covered services. Participate in program planning and policy development for Medi-Cal and Non Medi-Cal clients. Participate in

promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices. Attend and

participate in all meetings and trainings as assigned. Complete and submit timesheets in a timely and accurate manner. Work within

the framework of Insight Housing’s Code of Conduct. Perform other tasks as assigned. Qualifications, Skills, and Abilities High

school required. Bachelor’s degree in Social Services or related field a plus. Ability to complete CPR/First Aid Training. 1 year

experience in real estate, property management or housing support, required. 1 year experience providing direct support services

to individuals experiencing homelessness, mental health, substance abuse or other social issues strongly preferred. Relevant

internship and volunteer experience will be considered. Prior Customer service experience and administrative experience will be

considered. Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health

issues and to trauma-informed approach to care of individuals. Lived experience strongly preferred. Proficient in use of computer

and Microsoft office suite (Work, excel, outlook and TEAMS). Experience with Homeless Management Information System (HMIS) a plus.

Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds.

Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations. Capable of

working independently and as part of a team. Excellent verbal and written communication skills. Excellent interpersonal and crisis

intervention skills with a can do and flexible attitude. Ability to work well under high pressure. Ability to work with minimal

supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines. Ability to travel to

various locations. Ability to maintain professional conduct, attitude, and appearance at all times. Special Requirements Must be

able to receive and maintain criminal records clearance. This position is contingent upon the successful completion of

professional reference checks and verification of prior employment history. Physical Requirements Regularly required to use hands

and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. Frequently required to stand,

walk, sit, climb stairs, talk, hear, and see clearly. May be occasionally required to stoop, kneel, or crouch. May be required to

lift or move up to 50 lbs. e are extremely proud of our diverse team and welcome all qualified applicants regardless of race,

color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender

identity or expression, or any other characteristic protected by federal, state or local

Role

Housing Navigator (Hope Center)

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