
Nivoda · US
🏢 ABOUT NIVODA Nivoda is a fast-growing B2B marketplace transforming the global diamond and gemstone industry. We connect thousands of suppliers and retailers...
Nivoda is a fast-growing B2B marketplace transforming the global diamond and gemstone industry. We connect thousands of suppliers
and retailers across 100+ countries, processing $300M+ in annual transactions - and we're just getting started. The gemstone
industry is a $350 billion opportunity, and we're building the infrastructure to unlock it.
We move fast, hire exceptional people, and give them real ownership over meaningful work. If you want to join a company where your
design decisions show up in the numbers - and where craft actually matters - Nivoda is your place.
The traditional diamond supply chain is opaque, slow, and inaccessible to anyone without deep industry connections. We're changing
that. Nivoda's mission is to make the global gemstone market accessible to every business, regardless of size or location - giving
a jeweller in Boston the same power as a trading house in Antwerp.
Great design is central to that mission. We believe that how something works and how it feels are inseparable - and that the best
product experiences create trust, reduce friction, and make complex things feel simple.
You'll be embedded in the Growth pod - one of the highest-priority, highest-visibility squads at Nivoda. The pod owns the levers
that compound: acquisition, conversion, retention, and monetisation across the entire customer lifecycle. It's a team where design
decisions show up in the growth dashboard the next morning.
You'll work closely with Product Managers and engineers in the squad, and be part of a wider design team that cares about systems
thinking, shipping fast, and making things people actually love to use.
As Senior Product Designer on the Growth pod, you'll own the design of some of the most important surfaces at Nivoda: the
experiences that turn interest into revenue and keep customers coming back. From experiments that lift conversion to features that
build lasting habits, your work will directly shape how the business grows.
This is a role for a designer who's equally comfortable with a blank canvas and a complex system - someone who can go from a rough
problem brief to a polished prototype fast, who cares about both pixels and patterns, and who sees collaboration with PMs and
engineers as a creative multiplier, not a constraint.
friction, run design experiments, and improve conversion, retention, and revenue.
usage across both sides of the marketplace.
design coherence across the product.
behaviour rather than assumption.
the build with them.
translate results into design iteration.
depending on who's in the room.
thinking about where AI features can reduce friction for users.
measurable product impact.
know how to make design decisions that don't block development.
with a measurable impact on business metrics.
Nivoda is a place where smart, curious people do the best work of their careers. We're flat, direct, and genuinely collaborative -
design isn't a service function here, it's a core part of how we build product. You'll have a real seat at the table and real
ownership over the experiences you design.
We care about craft. We care about shipping. And we believe the two aren't in conflict. If you're the kind of designer who gets
frustrated when good work gets watered down, you'll feel at home here.
Nivoda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all
employees. We encourage applications from people of all backgrounds, identities, and experiences - even if you don't tick every
box. If this role excites you, apply.
Please submit your CV and portfolio link in English.
If this isn't the perfect fit but you're excited by Nivoda, join our Talent Pool and we'll reach out when something that suits you
opens up.
🏢 ABOUT NIVODA Nivoda is a fast-growing B2B marketplace transforming the global diamond and gemstone industry. We connect thousands of suppliers and retailers across 100+ countries, processing $300M+ in annual transactions - and we're just getting started. The gemstone industry is a $350 billion opportunity, and we're building the infrastructure to unlock it. We're at an inflection point - scaling fast, hiring deliberately, and rethinking how we build. We're not a company that moves slowly and ships carefully. We ship, learn, and iterate - and we're looking for engineers who love that rhythm. 🎯 OUR MISSION The traditional diamond supply chain is opaque, slow, and inaccessible to anyone without deep industry connections. We're changing that. Nivoda's mission is to make the global gemstone market accessible to every business, regardless of size or location. We democratise access to inventory, pricing, and logistics so that a jeweller in Boston has the same power as a trading house in Antwerp. Engineering is how we make that happen. The code you write will be used by tens of thousands of buyers and suppliers every day. ⭐️ THE GROWTH TEAM You'll be joining the Growth pod - a high-priority, high-visibility squad that owns the levers that compound: acquisition, conversion, retention, and monetisation across the entire customer lifecycle. This is a team where engineering decisions show up in the growth dashboard the next morning. The pod operates like a startup inside Nivoda. You'll work closely with the PM and designer, move fast, run experiments, and have a real say in how things get built. We're hybrid in Boston - you'll be in with the team regularly, and we think the best ideas happen in the room. This pod is also where Nivoda is deliberately changing how we build. We're investing in AI-assisted engineering workflows, giving engineers real latitude to try new tools, and building a culture where experimentation is the default - not the exception. If you want to be part of shaping that, this is the team to join. 🤝 ABOUT THE ROLE As a Senior Full-Stack Engineer on the Growth pod, you'll own end-to-end implementation of features that directly move revenue, conversion, and retention metrics. You'll work across the stack - TypeScript and Node.js on the backend, React on the frontend - and be expected to go wherever the problem takes you. This isn't a role where you pick up tickets and ship them. You'll be involved in shaping what gets built and how, contributing to technical decisions, and helping define what good engineering looks like in a team that's moving fast. You'll also be one of the people leading the way on how Nivoda uses AI in its engineering workflow - not just as a productivity tool, but as a genuine lever for building better software faster. 🚀 WHAT WOULD YOU BE DOING? * Build and ship features across the full stack that directly grow revenue, conversion, and retention - you'll see your work in the metrics within days of shipping. * Design and implement the technical architecture for growth features, in-app experiments, and lifecycle and monetisation flows - making pragmatic decisions that balance speed with maintainability. * Identify and build growth loops - referral mechanics, pricing and packaging experiments, and features that compound usage across both sides of the marketplace. * Use AI coding tools (Cursor, Claude, Copilot, or whatever works best for you) as a first-class part of your engineering workflow - we actively encourage this and want to learn from how you do it. * Contribute to how the team uses AI beyond your own workflow - sharing patterns, tools, and approaches that make the whole squad faster and better. * Work closely with the PM and designer in tight, fast feedback loops - you're not waiting for specs to be 'done' before you start thinking about implementation. * Run A/B experiments end-to-end: implement the test, instrument the events, analyse the results, and feed the findings back into the next iteration. * Write clean, well-tested code that the team can build on - and raise concerns when you see technical debt accumulating that will slow us down later. * Participate in architecture and technical design conversations - your opinion on how to build things matters here, not just that you can build them. * Stay close to the latest in AI tooling, engineering practices, and developer productivity - and bring what you learn back to the team. * Mentor more junior engineers and help build an engineering culture that's proud of both its speed and its craft. 🔍 WHAT DO WE NEED FROM YOU? * 5+ years of full-stack engineering experience, with a track record of shipping production features in TypeScript/Node.js and React (or equivalent modern stack). * A genuine bias for action - you default to building and learning, not deliberating and waiting. You know how to ship something imperfect and iterate fast. * Active, fluent use of AI coding tools in your day-to-day workflow - you've moved beyond the basics and have a clear view on where AI makes you faster and where it doesn't. * Strong instincts for technical trade-offs in a fast-moving environment - you can tell the difference between debt that's fine to carry for now and debt that will hurt the team in two sprints. * Experience building and instrumenting A/B experiments, feature flags, or other data-driven engineering patterns. * Comfort working close to the product - reading dashboards, questioning metrics, and understanding the 'why' behind what you're building. * Clear, direct communication - you can explain a technical decision to a PM in two sentences and to a fellow engineer in a whiteboard session. * Based in or willing to commute to Boston regularly for in-person collaboration. ✨ NICE TO HAVE * Experience working in a growth engineering context - conversion optimisation, retention and lifecycle tooling, referral loops, pricing and monetisation, or experimentation platforms. * Familiarity with building or integrating AI-powered features in production products (LLM APIs, RAG pipelines, embedding-based search, or similar). * Experience at a high-growth marketplace or two-sided platform - you understand the complexity of building for both sides of a network. * Contributions to open source projects, technical writing, or other public engineering work. * Exposure to modern data infrastructure and analytics tooling (Snowflake, dbt, Mixpanel, Segment, or similar). 🌟 OUR CULTURE AND WHAT WE OFFER Nivoda is building something genuinely new - and we want engineers who want to build it with us, not just ship features into it. We care about craft, speed, and impact in equal measure. We don't have a lot of rules, but we have high expectations and high trust. On this pod in particular, you'll have real latitude. We're actively investing in new ways of working, new tools, and new approaches to engineering. If you have an idea for how to do something better - try it. We'd rather learn from a failed experiment than maintain the status quo. 🎁 OUR CURRENT BENEFITS * Competitive salary: $170,000 – $190,000 USD * Hybrid working in Boston - flexibility with meaningful in-person time * Private health insurance * Unlimited holiday allowance * Flexible compensation card (meals, transport, childcare) * Access to the latest AI tooling - we'll cover the subscriptions * Opportunities for growth, learning, and career development * The chance to join during an exponential expansion phase and directly shape how the next version of Nivoda gets built 🤝 EQUAL OPPORTUNITY Nivoda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, identities, and experiences - even if you don't tick every box. If this role excites you, apply. Please submit your CV in English. 💬 NOT QUITE THE RIGHT ROLE? If this isn't the perfect fit but you're excited by Nivoda, join our Talent Pool and we'll reach out when something that suits you opens up.
(Please note: This role requires you to be based in Chicago, Illinois) WHO ARE WE? SMARKETS: PREDICTING THE FUTURE OF BETTING Smarkets runs one of the world’s most sophisticated prediction markets, handling over £29 billion in volume since 2010 and engaging 200,000+ traders globally. We’re a technology company that happens to revolutionise betting - from sports to political markets, to delivering the sharpest prices and the fairest odds. Our stack is designed for scale, reliability, and speed: Linux, Kafka, Postgres, Kubernetes, with Python 3, C++17, and React powering our platform. We build infrastructure that institutions trust while keeping trading accessible to everyone. Our edge? We’ve thrived through every market cycle, competitor, and industry revolution. At the heart of our success are our people. We create a high-performance environment where exceptional talent can thrive, blending deep business experience with a commercial mindset to drive strategic growth. If you’re ready to help shape the future of prediction markets with cutting-edge technology and a customer-first philosophy, Smarkets is where you belong. THE TEAM Our Customer Operations team sits at the centre of the Smarkets ecosystem. As a Senior Customer Operations Executive US, you will act as both a frontline expert for our new US business and an operational anchor, supporting customers, guiding colleagues, and ensuring that our platform remains accessible, compliant and best in class. ROLE EXPECTATIONS AND RESPONSIBILITIES As a Senior Customer Operations Executive US, you will support the development of our product and customer base in the US. In addition to handling complex customer queries, taking a proactive role in improving processes, identifying customer contact trends you will work closely with the marketing and product teams to ensure we have excellent feedback from customers to help develop our US business. This is a hands-on early-stage role where you will deliver outstanding customer service across live chat and email, while also being increasingly involved in escalations, regulatory adherence, and cross-team collaboration to ensure a seamless customer experience. RESPONSIBILITIES: * Provide outstanding customer support via email, live chat and social media * Manage high-complexity cases including KYC, payments, settlements, technical troubleshooting and safer gambling concerns * Ownership of escalated issues, ensuring timely and accurate resolutions * Identify customer pain points and operational pain points, proactively suggesting improvements. * Support the US marketing team in collecting customer feedback * Assist with onboarding and training new joiners * Ensure all customer interactions adhere to internal policies and external regulations ROLE REQUIREMENTS: * Excellent written and verbal communication skills, with the ability to interact with technical and non-technical stakeholders of various levels. * Minimum 12+ months in Customer Operations/Support, ideally within the sportsbetting or adjacent industries. * Proven experience handling escalations and complex queries. * Outstanding attention to detail, problem solving and time management skills. * Ability to handle high-pressure situations and manage multiple queries simultaneously. * Excellent knowledge of sports betting and keen interest in sports. Nice to have: * Familiarity with state-level sports betting regulatory requirements * Skilled in identifying process gaps and contributing to operational improvements * Interest in technology and coding VALUES * Push to Win: We set ambitious goals and relentlessly pursue them, always striving for excellence. * Make Others Better: We lift each other up, share knowledge, and celebrate team success over individual achievement. * Give a Shit: We care deeply about our work, our users, and the impact we make. * Be a Pro: We take ownership, act with integrity, and consistently deliver to a high standard. * Bring the Energy: We bring positivity, curiosity, and enthusiasm to everything we do, inspiring those around us. Culture Fit: These values define how we succeed as a team. If this isn’t you, this may not be the right place. We hire people who thrive in a fast-paced, collaborative, and ambitious environment. BENEFITS We offer a competitive salary package and benefits, along with a dynamic and collaborative work environment. Your work with us will make an impact and your voice will be heard. We are a diverse team with a strong work ethic and plenty of hunger to win. We have designed our benefits offering around Health, Wealth, Lifestyle and Development. WHAT HAPPENS NEXT We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. * CV application review - We will review it as quickly as possible * Let’s chat - Quick chat with our team about your experience and the role * Quick take-away task * Hiring Manager Interview - with the Customer Operations manager and a Senior member of the team * Second Interview - with the Head of Marketing US * Final Interview - A chat with a member of the Leadership Team DIVERSITY & INCLUSION We’re an equal opportunities employer and celebrate diversity in all its forms. If you need any adjustments during the recruitment process, please let us know — we’re happy to accommodate your needs.
YOUR PURPOSE AT STANLEY/STELLA The Vice President of Sales will lead the strategic growth of Stanley/Stella’s US sales organization, focusing on premium market positioning, large account development, and long-term channel expansion. This individual will bring a strong network of key industry relationships and a proven ability to develop strategic partnerships within the premium blank industry. This role is designed for a senior sales leader who can balance high-level strategic thinking with hands-on relationship management and operational discipline. The VP of Sales will mentor and elevate an experienced outside sales organization while helping create scalable business opportunities with key accounts aligned to Stanley/Stella’s premium and selective distribution model. The ideal candidate is a collaborative and cross-functional leader who embraces operational excellence, thrives in data-driven environments, and ensures teams fully leverage CRM platforms and BI tools to maximize commercial performance and customer engagement. This leader must understand how to build brand value, not simply drive volume and have experience positioning premium products within competitive markets. YOUR ROLE AND IMPACT Strategic Account Development * Leverage existing industry relationships and network to open and expand large national and regional accounts focused on premium apparel solutions. * Collaborate closely with the outside sales team to structure and negotiate strategic deals that create long-term mutual value. * Lead executive-level customer conversations focused on growth strategy, partnership alignment, and market expansion. * Develop strategic business plans for key accounts that create sustainable long-term growth opportunities. Leadership, Mentorship & Culture * Mentor, coach, and develop a seasoned sales team with deep industry experience while fostering a high-performance and collaborative culture. * Create alignment between strategic company initiatives and field execution. * Lead by example with a hands-on, collaborative leadership style that supports teamwork across all departments. Selective Dealer Network Strategy * Create scalable partnership models and commercial programs that incentivize decorators to actively represent and promote the Stanley/Stella brand. * Build strategic levers and growth initiatives that strengthen dealer engagement, loyalty, and market representation. * Ensure channel alignment while protecting the integrity and premium positioning of the brand. Strategic Market Positioning * Help define Stanley/Stella’s strategic positioning across targeted industry segments and customer profiles. * Analyze market trends, competitive dynamics, and customer insights to identify growth opportunities and refine go-to-market strategies. * Serve as a key voice in shaping the company’s long-term commercial strategy within the US market. Sales Operations, CRM & Data-Driven Leadership * Lead a highly data-driven sales organization focused on measurable growth, pipeline visibility, and strategic account management. * Drive CRM excellence across the organization, ensuring consistent usage, pipeline accuracy, account tracking, and sales activity management. * Help build a culture where data and insights are central to decision-making, opportunity prioritization, and strategic account management. Cross-Functional Collaboration & Commercial Execution * Operate as a highly collaborative and transversal leader, partnering closely across sales, planning, operations, finance, customer service, logistics, and marketing teams to drive aligned business execution. * Foster a culture of transparency, accountability, and cross-functional communication throughout the organization. * Ensure strategic initiatives and customer opportunities are aligned with operational capabilities, inventory strategies, and long-term business objectives. * Partner with leadership to continuously improve reporting visibility, sales processes, and operational efficiencies across the commercial organization. ABOUT YOU * 10+ years of senior sales leadership experience within the apparel, promotional products, wholesale blank apparel, or related industries. * Strong existing network of large accounts and strategic relationships within the premium blank apparel and decorator ecosystem. * Demonstrated success leading and mentoring experienced sales professionals. * Excellent communication, negotiation, leadership, and presentation skills. * Entrepreneurial mindset with the ability to help scale a fast-growing business. * Must be based within commutable distance of Orange County and willing to travel nationally up to 50–75% of the time.