Post Settlement Analyst Intern, Valencia

| What we are looking for Payments Canada governs and operates Canada’s essential payment clearing and settlement infrastructure, including associated systems, by-laws, rules, and standards. As an organization focused on strategic growth to better serve Canadians, all employees must be adaptable and willing to drive positive change within their team and the company.   The Payment Operations Centre Analyst - (Level III) is responsible for providing critical support for Canada's payment systems in addition to the duties and responsibilities outlined in the below description. This position involves 24/7 operational duties, including system monitoring, incident mediation between service partners and financial members, and providing direct advisory services to financial member clients.   The position also contributes significantly to documentation and process improvement projects across the organization. | A day in the life Responsibilities of the Payment Operations Centre Analyst - (Level III) includes but are not limited to:   Business and Technical Services and Program Delivery * Participate in the preparation for the deployment of a new national payment system (Real-Time Rail), including but not limited to: Operational Readiness activities; pre-Go-Live support (i.e.  high-level monitoring, critical incident events, change management, etc.), documentation build and refinement, training enhancements and participating in validation activities prior to go-live. * Serve as the primary point of contact and relationship liaison between Participants, Service Partners and Payments Canada. * Provide continuous monitoring of payment flows, system availability, and conduct routine system validation checks. * Execute and follow up on customer Requests, Incidents, and Problems. * Manage all incidents efficiently, ensuring timely resolution and strict adherence to escalation procedures. * Perform core ITIL functions (Request, Change, Incident, Problem, etc) to maintain high service standards and follow established best practices. * Execute assigned Standard Operating Procedures (SOPs), ensuring their routine application and maintenance as part of operational methodologies. * Actively monitor critical payment systems. Monitor dashboards, identify anomalies, and translate observations into appropriate actions in accordance with SOPs. * Respond to issues in a professional and efficient manner and initiating the Incident Response process properly. * Establish and maintain a sound understanding of all external application functions (both PC and service partner platforms). * Maintain a high level of customer service throughout all activities and representing Payments Canada to external stakeholders. * Maintain a high degree of knowledge on Payments Canada functions through scheduled and self-led training. * Provide operational support to RTR, Payment Operations Centre Analyst staff. * Participate in projects as a member and support the successful delivery of said project.   Contacts and Communications * In a professional manner respond to Member requests through preferred channels within agreed SLA timelines. * Actively communicating with Payments Canada staff, service partners and stakeholders to reach an optimal solution to issues. * Cultivate and maintain strong working relationships with internal stakeholders and service partners to optimize payments system maintenance and support. * Manage and maintain support channels with product and service partners. * Represent the RTR, Payment Operations Centre team effectively in internal and external meetings. * Monitor support channels for incoming communications from service partners.   Professional Development * The incumbent can expect to participate in ongoing learning by attending courses, following in-house self-study courses, and pursuing technical and business reading and research in order to maintain the skills required in the performance of the duties associated with this position.   Business & Technical Competencies * Strong set of core technical skills and business acumen. * Proficient in executing ITIL functions (Incident, Request, Change, and Problem Management). * Attention to detail while monitoring critical payment systems, dashboards and infrastructure. * Experienced in taking ownership of, executing, and maintaining Standard Operating Procedures. * Ability to serve as a first-point-of-contact, performing timely incident handling and escalation. * Proven ability to contribute to operational documentation and service improvement initiatives. * Ability to work on modern operating systems, SAAS solutions and OnPrem on both PC and mobile devices. * Microsoft Operating Systems and Microsoft Office suite * Google Workspace * RSA Appliance * Telecommunication, Systems Networking. * Certification and experience with ITIL and associated processes. * Quality Assurance/Control. * Ability to define and execute RTR Payment Operations Centre processes and procedures.   Personal Competencies * Required fluency in English and French to liaise with national stakeholders. * Highly reliable, with a proven commitment to punctuality for permanent shifts, on-call participation, and required overtime. * Ability to rapidly grasp how a system works, particularly, but not exclusively, from the functional (user) perspective. * Strong ability to cultivate relationships and mediate effectively between financial members and service partners. * Resourceful, energetic, self-motivated, and able to assume responsibility with minimal supervision. * Strong interpersonal and teamwork skills and customer service orientation. * Experienced in providing clear and professional advisory services to participants. * Meets requirements for obtaining and maintaining a high-level government security clearance.   | What you need to be successful  * Post-secondary degree or diploma in Business Administration, Computer Science or other related fields. * Bilingual in both official languages; English and French. * Equivalent experience combined with formal post-secondary education. * Minimum five (5) years of experience in an operations support and/or Service Desk environment. * Must be able to work permanent shifts and participate in the on-call support rotation and periodic overtime. * Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.   | You will really stand out with * ITIL, HDI or similar industry certifications. * Practical experience with one or more of the Payments Canada supported technology products, tools, and/or services (i.e., Lynx, SWIFT, ACSS/USBE, ITSM tool, Google Workspace, Jira/Confluence). * Knowledge of payment infrastructure.   | Salary range   Our target starting rate for this role is $83,300 with flexibility based on your experience and qualifications. The full salary range and benefits package are detailed below.   Please submit your application by July 31, 2026.

Are you passionate about solving complex challenges in the fintech space? We’re looking for talented individuals to join our dynamic startup, backed by Sequoia Capital. We’re building the universal payment layer to unify all currencies—fiat and crypto—so businesses and consumers can transact seamlessly. If you're passionate about creating innovative solutions in a dynamic, fast-paced environment, we want to talk to you. WE ARE HIRING A FINOPS & ACCOUNTING ANALYST! This is a high-ownership, high-breadth role sitting at the heart of Breeze’s Finance & Operations function. You’ll work directly alongside the Finance Lead, touching everything from accounting and treasury to merchant operations and compliance support. This is a hands-on opportunity to learn how a real payments business runs from the inside — and to have meaningful impact from day one at a fast-moving, Sequoia-backed startup. WHAT YOU’LL DO * Review the bookkeeper’s work for accuracy; prepare and post ad-hoc journal entries and coding corrections * Run weekly BigQuery queries to generate revenue data and import results to QuickBooks Online (QBO) * Handle chargeback close entries, prepaid amortization schedules, and month-end close support * Run weekly cash reconciliations across all accounts and entities; maintain cash position reports and monitor liquidity * Process vendor invoices through Bill.com on a twice-weekly cycle; review and categorize expenses in Ramp * Issue merchant invoices, chase late payments, and field vendor payment queries from internal teams * Calculate and process referral fee payments * Respond to merchant queries on charges, balance reconciliations, top-up amounts, and tax collected * Support merchant onboarding by verifying bank details and settlement information * Investigate settlement discrepancies and coordinate with payment partners on resolution * Pull documentation and data for KYB, compliance, and due diligence requests * Review Numeral sales tax filings for accuracy; manage state-specific follow-ups * Support MTL (Money Transmission License) applications — pulling documentation, responding to state regulator requests, and tracking status * Perform monthly and quarterly filing checks; send merchant settlement completion notifications   WHAT WE’RE LOOKING FOR * 2+ years of relevant experience in accounting, finance, or operations — ideally in fintech, payments, or a fast-paced startup * Strong attention to detail — you catch things others miss and take ownership of getting them right * Comfortable working with spreadsheets and data; SQL or BigQuery experience is a plus (or a genuine drive to learn) * Familiarity with QBO, Bill.com, or Ramp is a bonus, not a requirement * You don’t need hand-holding to figure things out — you ask when stuck, but you try first * Excellent communication skills for handling merchant queries and cross-functional coordination * Interest in payments, fintech, or financial infrastructure * Bachelor’s degree in Accounting, Finance, Business, or a related field OUR CULTURE * Fast-paced and dynamic – We’re a growing startup that moves quickly and values people who can keep up * Ownership and communication – We value people who take full ownership and communicate well across teams * Hands-on learning – You’ll work directly with the Finance Lead and gain exposure across every part of the business * Tech-driven – We use modern tools and automate wherever possible; comfort with data and systems matters here WHY JOIN US * Competitive salary + equity plan * 21 days PTO * Benefits: annual medical allowance, productivity budget, gym membership & wellness subsidy * Annual team retreat trip * Be part of a team backed by Sequoia Capital with a healthy runway REQUIREMENTS * 2+ years of relevant experience in accounting, finance, or fintech operations * Bachelor’s degree in Accounting, Finance, Business, or equivalent practical experience * Based in or able to work from New York City, NY (hybrid) * Visa sponsorship is not available at the moment Apply now and help us build the future of payments at a global scale!