Customer Service Specialist (US Market)

Remarcable

Remarcable is seeking a resourceful and talented Integration Engineer to join our Vancouver-based team and contribute to the ongoing growth and development of our platform. As Remarcable’s latest member of the Engineering team, you will be responsible for helping trace and fix bugs, building new integrations with various softwares, and troubleshooting customer issues. This is an excellent opportunity to join a growing startup and make a significant impact on our company's success. If you are a motivated, enthusiastic, and dependable individual who is passionate about building impactful products that challenge the status quo, Remarcable is looking for you. Please submit a resume, cover letter, and some examples of your past work. Key Responsibilities: * Configure complex integrations for enterprise customers * Troubleshoot integration issues from customer tickets * Update existing code to improve integrations * Code peer review * Create documentation for existing and new integrations Who You Are * 1+ years of experience with Python * 1+ years of experience with SQL technologies * Bachelor’s Degree in Computer Science, Software Engineering or related degree * Familiar with Git & Docker * Client service mentality, adaptability and willingness to collaborate openly with other functions * Feels a sense of ownership in whatever you work on * Basic accounting working knowledge Who we are Remarcable is a cloud based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money. Dedicated to the Electrical Contractor Industry, Remarcable provides cloud-based Procurement & Tool Management Software nationwide. With multiple workflows, two applications in one software, and direct contractor accounting integrations, Remarcable significantly, and efficiently, increases communication, streamlines workflows, and provides visibility for all users. Our team is composed of contractor and distribution experts located coast to coast. Through collaborations with industry leaders, we've gained insight into the struggles they face. Together, we believe in providing a solution that brings efficiency, visibility, and better communication to streamline the relationship between the contractor and distributor partners. Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Full-time | In-Person - Downtown Vancouver #ZR Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322. Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.

Remarcable

Remarcable is a Series A SaaS company transforming how electrical contractors and distributors work together. Our platform streamlines procurement and tool management, bringing clarity, efficiency, and modern technology to an industry that has been underserved for decades. As a part of our Co-op program for Full Stack Developers, you will join a real engineering team where you will contribute to meaningful features, learn quickly, and see your work make an impact. You will collaborate with experienced engineers, solve real problems, and help shape a platform relied on by contractors and distributors across North America. What You Will Do * Build and iterate on product features with guidance from senior engineers. * Diagnose and fix bugs that directly affect users. * Support the investigation of customer reported issues. * Participate in code reviews and grow through constructive feedback. * Work across the full stack including backend, frontend, APIs, and data. * Write clean, clear documentation that supports ongoing development. * Learn new tools, technologies, and engineering patterns with team mentorship. What You Bring * Coursework or experience with Python (bonus if you have touched Django). * Exposure to web development and core full stack concepts. * Familiarity with REST APIs and basic web application architecture. * Understanding of SQL or relational database fundamentals. * Comfort using Git for version control. * A collaborative, positive mindset and eagerness to grow quickly. Our Tech Stack * Backend: Python, Django, REST APIs, PostgreSQL * Frontend: AngularJS, JavaScript, HTML and CSS * Infrastructure and Tools: Docker, Git and GitHub, CI and CD pipelines, AWS services, internal developer tooling, logging, and monitoring systems You are not expected to know all of this on day one. Your growth is part of the experience! What You Will Gain * Ownership of features that ship to production. * Mentorship from experienced engineers invested in your growth. * Exposure to real world engineering workflows in a fast paced SaaS startup. * A stronger technical foundation and a portfolio of real, impactful work. * The opportunity to contribute to a product that solves meaningful problems for an underserved industry. About Remarcable, Inc. Remarcable is a Series A–funded SaaS company revolutionizing how contractors work. Founded by an engineer to solve the inefficiencies he faced in the field; our platform eliminates procurement and operational friction for the construction industry—especially electrical contractors. Our award-winning, SOC 2 Type II–certified B2B marketplace has processed billions in material purchases, connecting contractors, suppliers, and accounting systems in one seamless workflow. From procurement to AP automation, we deliver real-time visibility and control in a market long overdue for innovation. Backed by Insight Partners, we’re scaling fast—fueling product innovation, deep ERP integrations, and rapid go-to-market growth. Join our builder-led, high-ownership team and make a real impact in an underserved, multi-billion-dollar industry. Why Join Us? At Remarcable, you’ll work on a complex, high-value product that’s solving critical pain points for contractors across North America. You’ll be part of a small, talented team shaping the future of construction technology—operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships, and the potential to reshape an industry. We offer full benefits including Medical, Dental, Vision, STD and Life insurance (100% Company-paid for the Employee). We also offer a 401(k) with company match and bonus potential. Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Job Details * Full Time Temporary (Approximately 3-4 months) * 8:00am - 5:00pm Office Hours * Onsite at 333 Seymour Street, Vancouver, BC Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322. Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.

Remarcable

Remarcable is seeking a Senior DevOps Engineer to take ownership of our cloud infrastructure, CI/CD systems, system reliability, observability, and scalability. The ideal candidate brings strong DevOps fundamentals paired with solid software development skills, enabling them to build clean, maintainable automation and internal tooling. You are comfortable operating with autonomy, making architectural decisions, and elevating the quality and resilience of our delivery and operational workflows. Key Responsibilities • Design, implement, and own CI/CD pipelines across multiple services to streamline software development and deployment. • Maintain, optimize, and architect cloud infrastructure (AWS, Azure) to ensure scalability, security, reliability, and cost-effectiveness. • Automate infrastructure provisioning, monitoring, and management using Infrastructure as Code (Terraform, Ansible, etc.) with modular, reusable patterns. • Monitor and improve system performance, troubleshoot production issues, and ensure high availability and reliability across environments. • Collaborate with software engineers to enhance deployment strategies and build internal tooling that improves development workflows. • Implement security best practices across infrastructure, networking, identity, and access. • Own or support security and compliance requirements, including SOC 2 controls, documentation, and evidence collection. • Manage and enhance containerization and orchestration tools (experience with any modern orchestration platform; ECS, Kubernetes, or similar). • Optimize logging, monitoring, and alerting systems (ELK stack, Datadog, etc.) to improve visibility and accelerate incident response. • Build and maintain observability tooling, including metrics, logging, and tracing (OpenTelemetry experience is a strong plus). • Optimize cloud resource usage and implement cost-efficient infrastructure practices. • Stay current with the latest DevOps best practices, tools, and industry standards. Who You Are • 3-5+ years of experience in DevOps, Site Reliability Engineering (SRE), or Infrastructure Engineering. • Strong proficiency in cloud platforms (AWS required; Azure/GCP a plus) and cloud-native architectures. • Experience designing CI/CD pipelines and deployment workflows end-to-end. • Proficiency with Infrastructure as Code tools (Terraform preferred; CloudFormation or Ansible also welcome). • Strong software development skills, with the ability to write clean, maintainable code in a modern programming language. • Hands-on experience with containerization and orchestration (experience with any major platform; ECS, Kubernetes, or similar). • Strong understanding of security best practices, IAM, networking, system administration, and distributed systems. • Experience supporting or contributing to security and compliance programs, ideally SOC 2 or similar. • Proficiency with monitoring and observability tooling (ELK, Datadog, Prometheus, OpenTelemetry, etc.). • Strong understanding of cloud cost optimization strategies. • Comfortable operating autonomously in an agile, fast-paced startup environment with a high degree of ownership. Nice-to-Have Skills • Development experience with Django or Python-based web frameworks. • Hands-on experience with Kubernetes. • Experience with OpenTelemetry or similar distributed tracing frameworks. • Experience supporting SOC 2 or other compliance programs. • Exposure to data-intensive workloads or modern distributed system patterns. About Remarcable, Inc. Remarcable is a Series A–funded SaaS company revolutionizing how contractors work. Founded by an engineer to solve the inefficiencies he faced in the field; our platform eliminates procurement and operational friction for the construction industry—especially electrical contractors. Our award-winning, SOC 2 Type II–certified B2B marketplace has processed billions in material purchases, connecting contractors, suppliers, and accounting systems in one seamless workflow. From procurement to AP automation, we deliver real-time visibility and control in a market long overdue for innovation. Backed by Insight Partners, we’re scaling fast—fueling product innovation, deep ERP integrations, and rapid go-to-market growth. Join our builder-led, high-ownership team and make a real impact in an underserved, multi-billion-dollar industry. Why Join Us? At Remarcable, you’ll work on a complex, high-value product that’s solving critical pain points for contractors across North America. You’ll be part of a small, talented team shaping the future of construction technology—operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships, and the potential to reshape an industry. We offer full benefits including Medical, Dental, Vision, STD and Life insurance (100% Company-paid for the Employee). We also offer a 401(k) with company match and bonus potential. Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Job Details • Full-Time • Benefits: Standard Remarcable Package • PTO: Two weeks per year in the 1st year Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322. Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.