Client Manager, Enterprise

WHAT TO EXPECT We’re looking for people who are excited by delivery, client relationships, and where AI is reshaping both — from structuring complex projects end-to-end to the AI-driven ways of working we’re building for enterprise clients right now. Whether you’re building your craft or already leading complex, multi-workstream projects, we want to hear from you. YOUR COMPETENCIES We hire across levels. Here’s what each looks like at OH-SO: Junior PCM  You’re learning the profession with close support. Comfortable delivering operational tasks within an established system — tracking timings and task lists, preparing meetings, documenting decisions — while starting to understand how delivery, commercials, client-needs, and product intent connect. You use AI tools (Claude, ChatGPT, Perplexity, etc.) to draft status updates, summarize notes, and prepare first-pass briefings — with everything reviewed and refined before it leaves your hands. Intermediate PCM You own small to mid-sized projects end-to-end — timings, resourcing, briefings, budgets — delivered independently with light oversight. On your projects, you manage expectations, and can spot gaps in scope, priorities, or decision-making that need clarification.  You use AI confidently for first-draft briefs, status reports, capacity planning, and synthesizing client feedback, and you exercise your own judgement on quality before anything is shared. Senior PCM (typically 5+ years) You lead complex projects across multiple workstreams and disciplines from brief to outcome, owning the client relationship as primary contact at project level, the commercial health of the project, and the development of the PCMs around you. You negotiate priorities and budgets with confidence, actively surface trade-offs and product implications, and know when stronger product leadership needs to be brought in.You use AI to push further into planning and orchestration — scenario modelling, automated reporting, synthesis across workstreams — to define new ways of working. What you bring to the table, at any level: * Experience in a project management, client services, or delivery role at an agency, consultancy, or in-house team * A genuine interest in how AI is changing project delivery, client management, and commercial steering  * The ability to take complex, ambiguous information and synthesise it into clear priorities, timings, and recommendations * Experience with budget planning, forecasting, and commercial steering — day rates, contribution margins, change requests (Level-dependent) * Strong verbal and written communication skills, with clients and cross-functional teams alike * Openness to collaborating with cross-functional teams — from strategists to designers to developers — as well as directly with clients * Fluent German (C1+) and English, written and verbal

ABOUT US At Design Bridge and Partners we believe design is the most powerful means of driving positive change. Whatever the business. Whatever the challenge. Because design answers the big questions. Reshaping how organisations behave and how people experience the world. So we’re redefining what design is and what design can do for brands, businesses, people and planet. We see design as the thread that unifies brand across strategy, identity, experience, and guardianship. With 850 people in 12 countries, our clients include NASA Artemis, Unilever, Coca-Cola, Microsoft, Diageo, Mastercard, Intel, Mondelez, Tencent, HSBC, Colgate, Reckitt, Fortnum & Mason and the BBC. ABOUT WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. ABOUT THE ROLE Are you ready to lead creative work for some of the world’s most loved consumer brands? We’re looking for a Senior Client Manager who’s passionate about branding, thrives in the fast-moving world of Drinks and CPG, and knows how to turn ambitious ideas into standout results. This is a role at the heart of brand-building, where strategy meets design, and packaging tells a story. You’ll work with major global players across drinks, food, personal care, beauty, and wellbeing, managing high-profile projects that shape the way consumers engage with brands on-shelf and beyond. From bold redesigns to subtle evolutions, multi-market rollouts to sustainability-led innovation, you’ll drive projects from concept through to delivery. Partnering closely with cross-functional teams of strategists, designers, and creatives, you’ll ensure the work delivers against both creative ambition and commercial goals, on time, on budget, and on brief. ABOUT YOU  You’ll bring a solid background in brand, design, or creative agencies, with experience leading complex packaging and design projects for large scale, global drink and CPG brands. You’re comfortable working within brand frameworks, navigating multi-market rollouts, and balancing creativity with commercial know-how. You’re organised, proactive, and thrive on managing moving parts with clarity and precision. You communicate with confidence and empathy, whether you’re presenting ideas, solving challenges, or aligning a team around a shared goal. Your attention to detail is matched by your ability to see the bigger picture, keeping projects on track without losing sight of the end vision. Above all, you’re someone who brings energy, curiosity, and a sense of ownership to your work. You love working collaboratively, enjoy building strong relationships, and are excited by the chance to contribute to brands that people genuinely care about. WHY US? World-famous brands. National icons. Technology unicorns. Plucky upstarts no one’s yet heard of. You’ll get to work on all of these, with a team of brilliant, optimistic people right by your side and scattered all across the world. We’re passionate about our people and their careers. We’ll help you to develop your skills and provide you with outstanding benefits. So, you’ll have a chance to make your mark on our future, as we make a mark on yours.   Design Bridge and Partners is an equal opportunity employer and considers applicants for all positions without regard to race, religion or belief, sex, age, national origin, citizenship status, marital status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. Due to the volume of applications, we unfortunately can only respond to successful candidates. We will not accept unsolicited CVs or approaches via recruitment agencies.   #LI-DNI #LI-DNP