Outbound Sales Representative

Carwow

OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality-rich automotive brands: Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Over 10 million customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines, and have an annual web content reach of over 350 million. WHY JOIN US? We are winners of the prestigious Culture 100 award, recognising the most loved and happiest tech companies to work for. We have also raised $52 million in funding led by Bessemer Venture Partners to accelerate our growth. As pioneers, we’re always driving for new territory and positive change. Where others see difficulty, we see possibility - building new experiences, launching new titles and listening to drivers. Being part of Carwow Group means championing drivers and the automotive industry, acting as a disruptor, and never being afraid to fail (while learning quickly when we do). Our team of 600+ employees across the UK, Germany, Spain and Portugal are revolutionising car-changing, and we are rapidly expanding our mission across every brand and country we operate in. THE ROLE We are seeking a highly motivated and experienced Team Leader to lead a team of Customer Success Executives dedicated to supporting car sellers through the Carwow selling process. You will be responsible for coaching, mentoring and motivating your team to deliver exceptional service, ensuring a smooth and successful selling experience while maximising sellers’ chances of selling their vehicles. You will combine your leadership skills with a deep understanding of the car-selling process to drive team performance and contribute to the success of the Sell My Car function. WHAT YOU’LL DO * Lead and manage a team of Customer Success Executives responsible for assessing and successfully listing cars for sale in daily auctions. * Drive the team to achieve daily and weekly volume and conversion targets. * Provide coaching, mentoring and ongoing support. * Monitor team performance against key metrics and identify improvement opportunities. * Manage the team pipeline, balancing workload, opportunities and SLAs. * Conduct regular team meetings to communicate updates, share best practices and address challenges. * Recruit, train and onboard new team members. * Handle escalated seller enquiries and resolve complex issues. * Collaborate with other team leaders and departments to ensure efficient workflows. * Contribute to team strategies and initiatives that improve the seller experience and support business growth. * Foster a positive, collaborative team environment built on open communication and mutual respect. WHAT YOU’LL NEED * Proven experience in a team leadership role within outbound sales, customer success or customer service. * Experience managing team performance in a target-driven environment. * Excellent communication, interpersonal and coaching skills. * Strong analytical and problem-solving abilities with experience identifying trends, analysing data and implementing solutions. * Ability to work independently and collaboratively. * Experience using CRM systems and other relevant software. * Flexibility to work 37.5 hours per week between 9am–7pm, Monday to Sunday, on a rotating shift basis. * Hybrid working with a minimum of three days per week in the office. INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins in-person skills-based interview * Step 4: Values Interview   WHAT’S IN IT FOR YOU * Competitive comp package * 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! * Employee-friendly share options * Pension scheme via Royal London - up to 5% company contribution * Vitality private healthcare insurance * Life Assurance - 4x annual salary * Monthly coaching sessions with Spill - our mental wellbeing partner * Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * 'Work from abroad for a month' annual scheme * Generous learning and development budget * £500 home office budget DE&I @ CARWOW Diversity and inclusion are an integral part of our culture. We know that diverse teams are strong teams, so we welcome people with alternative identities, backgrounds and experiences to apply. Recruitment decisions are based on experience, skills and potential, ensuring all applicants are treated fairly and equally.

Carwow

THE CARWOW GROUP   Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.   WHY JOIN US?   We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!   THE ROLE   We are seeking a dynamic and driven Outbound Sales Representative to join our Sell My Car team. In this role, you will be crucial in guiding car sellers through the Carwow auction process, ensuring a smooth and successful experience for them while maximizing their chances of selling their vehicles. You'll combine your communication skills with a customer-centric approach to build rapport with sellers and ensure they are fully informed and confident throughout the process.   WHAT YOU’LL DO   * Manage a lead pipeline of potential customers looking to sell their car via our online auction. * Review car listings uploaded by sellers for accuracy and completeness, working proactively with sellers to address any omissions or errors before their car enters the auction. * Utilise and build your industry knowledge to provide expert advice and guidance to customers, balancing their price expectations with market realities to maximize their chances of a successful sale. * Clearly explain the Carwow auction process to sellers, ensuring they understand each step and are committed to selling their car through our platform. * Handle negotiations & customer objections. * Communicate effectively with sellers via phone, email, live chat, and SMS, addressing any questions or concerns. * Maintain accurate records of all interactions with sellers, ensuring seamless handovers to other teams as needed. * Working within a team to Contribute to the overall performance by consistently meeting individual targets against vehicles listed & Pipeline conversion. * Collaborate with cross-functional teams to provide insights and feedback, contributing to the overall growth and success of Carwow.   WHAT YOU’LL NEED   * Experience working within a target focused environment and managing a pipeline independently. * Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds. * A proactive and customer-focused approach, with a genuine desire to help sellers achieve their goals. * Strong attention to detail and organizational skills to ensure listing accuracy and efficient follow-up. * Ability to work independently and as part of a team, contributing to a positive and collaborative work environment. * Comfort working with various communication channels, including phone, email, live chat, and SMS. * Flexibility to work within the team's operating hours of 9 am-7 pm, Wednesday to Sunday (40 hours per week). * Hybrid working available, with a minimum requirement of 3 days per week in the office. * Enthusiasm for the automotive industry is a plus.   WHAT’S IN IT FOR YOU   * Hybrid working * Competitive salary to fund that dream holiday to Bali * Share options - when we thrive, so do you! * Private Healthcare, for peace of mind * Meal allowance * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money   Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Consileon

DEIN ARBEITSUMFELD Für unseren Geschäftsbereich Automotive & Industry suchen wir motivierte Persönlichkeiten, die mit uns die digitale Transformation führender Industrieunternehmen vorantreiben möchten. Wir beraten Automobilhersteller, Zulieferer, Industrieunternehmen und Mobilitätsanbieter bei Strategie, Produktion, Supply Chain, Prozessen, IT und Digitalisierung. Mit unserem ganzheitlichen Ansatz entwickeln wir technologiegetriebene Lösungen von Industrie 4.0 und IoT über digitale Fertigung bis zu Finanzierungs- und Mobilitätsplattformen und begleiten unsere Kunden von der Konzeption bis zur Umsetzung. DEINE AUFGABEN * Aktive Identifikation und Akquise neuer Kunden (Research & Outbound) * Intensives Cold Calling zur Erstansprache von Entscheidern * Schnelles Qualifizieren neuer Leads und Erkennen von Verkaufschancen * Aufbau und Entwicklung einer eigenen Pipeline durch kontinuierliche Leadgenerierung * Terminvereinbarung für das Vertriebsteam / Fachexperten bzw. Durchführung eigener Erstgespräche * Konsequentes Nachfassen von Erstkontakten und Opportunities * Saubere Pflege aller Sales-Aktivitäten im CRM * Durchführung von Outreach-Kampagnen (Telefon, E-Mail, Social Selling) * Markt- und Wettbewerbsbeobachtung zur Generierung neuer Chancen DEINE STÄRKEN * Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation; Studium nicht zwingend erforderlich * Mehrjährige Erfahrung in aktiver Neukundengewinnung, Outbound-Sales und direkter Kundenansprache * Fundierte Praxiserfahrung im Inside Sales, Tele-Sales oder vertriebsnahen Funktionen * Ausgeprägte Resilienz und hohe Frustrationstoleranz im vertrieblichen Umfeld * Gutes Verständnis für beratungsintensive Dienstleistungen und die Fähigkeit, Kundenbedarfe präzise zu analysieren * Hohe Vertriebsaffinität, Leistungsbereitschaft und ausgeprägte Motivation für aktive Ansprache und Kaltakquise * Sicherer Umgang mit CRM-Systemen * Selbstständige, strukturierte und zielorientierte Arbeitsweise im Leadmanagement * Kommunikationsgeschick und Teamgeist * Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse WIR BIETEN * Kollegiales und familiäres Arbeitsumfeld * Abwechslungsreiche und spannende Tätigkeiten * Attraktive Vergütung * Frühzeitige Verantwortung und kurze Entscheidungswege * Fach- oder Führungslaufbahn * Individuelle Weiterentwicklung * Flexible Wohnortwahl in Deutschland * Regelmäßige Team- und Sportevents * Ausstattung auf dem neuesten Stand der Technik DEIN KONTAKT Philipp Schütt Head of Sales karriere@consileon.de +49 721 619016-70