Senior Platform Engineer

Xapien

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. THE ROLE We're hiring a Senior DevOps Engineer to own our CI/CD platform and developer experience. You'll be the person who makes shipping software fast, safe, and enjoyable, building the foundations that every engineering team relies on daily. Our infrastructure runs on Kubernetes in GCP, with Go microservices, Temporal workflows, and a modern observability stack built on Grafana Cloud. You'll work across the full delivery pipeline, from how code gets built and tested, to how it gets deployed and monitored in production. We're an AI-native engineering team. We use Claude Code daily and we think seriously about how AI tooling changes the way engineering work gets done. We want a DevOps engineer who brings that same mindset to infrastructure and tooling, automating aggressively, reducing toil relentlessly, and thinking about how the right platform decisions multiply productivity across the whole org. You'll have real ownership here. This isn't a support role; you'll set the direction for how we build, test, and ship software, and you'll work closely with our platform and product engineering teams to make sure the developer experience keeps pace with our ambitions. WHAT YOU'LL DO * Own and evolve our CI/CD pipelines, making them faster, more reliable, and easier to reason about * Define and drive our developer experience strategy — from local development environments to deployment workflows * Build internal tooling and automation that reduces friction and cognitive load for product engineers * Establish standards and best practices around deployment, testing pipelines, and release processes * Partner with the platform team on the boundary between infrastructure and developer tooling * Instrument and improve the observability of our pipelines and delivery process * Champion a culture of fast feedback loops and high deployment confidence * Use AI tooling to accelerate your own work and help shape how the wider team does the same * Identify and address systemic bottlenecks in how we build and ship software * Mentor engineers across the org on DevOps practices and platform tooling WHAT WE'RE LOOKING FOR ESSENTIAL * 6+ years of professional experience in DevOps, platform engineering, or a related role * Strong hands-on experience with CI/CD platforms — GitHub Actions, ArgoCD, or similar * Deep understanding of Kubernetes and container-based deployment workflows * Experience with GCP or equivalent cloud provider at production scale * Solid infrastructure-as-code fundamentals (Terraform or similar) * Strong scripting and automation skills — comfortable in Bash, Python, or Go * A genuine interest in developer experience: you care about how engineers feel when they interact with the systems you build * Experience working with observability stacks — metrics, logs, traces — and using them to improve pipeline reliability * Ability to work autonomously and drive initiatives with minimal guidance * Strong communication skills — able to work across teams and translate infrastructure concerns into language that lands with product engineers HIGHLY DESIRABLE * Experience with Temporal or workflow orchestration systems * Familiarity with Kafka or event streaming infrastructure * Experience with Grafana, Prometheus, and the wider observability ecosystem * Background in platform or internal developer platform (IDP) thinking * Exposure to security and compliance tooling within CI/CD pipelines (SAST, SBOM, secret scanning) * Experience driving DevEx improvements and measuring their impact * Familiarity with AI-assisted development tooling and how it changes platform requirements OUR TECH STACK * Languages: Go, Bash, Python * CI/CD: GitHub Actions, ArgoCD * Infrastructure: Kubernetes, GCP, Terraform * Observability: Grafana stack (Prometheus, Loki, Tempo) * Messaging & Orchestration: Temporal, Kafka * Development Tools: Claude Code, AI-assisted development workflows WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: * Materially improved the speed or reliability of our CI/CD pipelines * Shipped at least one developer experience improvement that engineers talk about positively * Established clear ownership and standards around our deployment process * Built strong working relationships with platform and product engineering teams * Contributed to how we think about and measure developer productivity * Helped evolve our AI-assisted engineering practices within the DevOps domain Here’s our promise to you: * We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work. * We succeed together- you will own a meaningful part of the business through our employee shares & equity programme. * Private health insurance to keep you in tip-top condition. * Life Insurance – let's hope nobody ever needs this! * Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it. * Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work. * Most importantly of all, we will work with you, to help you realise your fullest potential, always.

Xapien

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. THE ROLE We're hiring a Staff Backend Engineer to join our engineering team in a high-impact technical leadership role. You'll work on our most challenging technical problems, own parts of our platform’s architecture, and help shape the technical direction of our backend stack. Our tech stack center’s on Go microservices, with Temporal workflows, MongoDB and ElasticSearch running on Kubernetes in GCP. You'll work with modern patterns including event-driven architectures, gRPC and REST APIs, and comprehensive observability with Grafana Cloud. You'll take technical ownership of major domains within our platform - whether that's our Investigations pipeline (web scraping, data provider integrations, LLM-powered analysis) or our Core App systems (user journeys, features, and configuration). You'll be a technical authority, establishing patterns that others follow and driving initiatives that span multiple teams. WHAT YOU'LL DO * Own the technical direction and architecture for parts of our platform * Design and build complex backend services and systems that scale * Drive technical decisions that affect multiple teams * Establish patterns, standards, and best practices that others will follow * Lead complex technical initiatives from design through implementation * Identify and address systemic technical challenges across our backend * Write exemplary Go code that sets the standard for quality and design * Mentor engineers across the organization, raising the technical bar * Balance technical excellence with pragmatic delivery * Influence technology choices and architectural direction * Collaborate with engineering leadership on technical strategy * Build new systems and features while improving our existing architecture WHAT WE'RE LOOKING FOR ESSENTIAL * 10+ years of professional software engineering experience * Deep expertise in Go, with mastery of concurrency, performance optimization, and advanced patterns * Proven track record of designing and owning large-scale systems * Strong experience with distributed systems, event-driven architectures, or similar complex systems * Deep understanding of databases, particularly MongoDB or similar NoSQL systems * Extensive experience with microservices architecture and inter-service communication * Expert-level understanding of containerization (Docker) and orchestration (Kubernetes) * Experience establishing technical standards and patterns across teams * Strong architectural thinking with ability to balance trade-offs * Track record of mentoring and developing other engineers * Ability to drive technical initiatives with minimal guidance * Experience influencing technical direction at an organizational level * Excellent communication skills with ability to articulate complex technical concepts HIGHLY DESIRABLE * Experience with Temporal or similar workflow orchestration systems at scale * Deep knowledge of event streaming platforms like Kafka * Experience with LLMs and AI integration (particularly for Investigations team) * Background in SaaS platforms or B2B products at scale * Expert-level knowledge of observability tools (Grafana, Prometheus, etc.) * Deep understanding of authorization patterns, security, and multi-tenancy * Experience with protobuf and gRPC OUR TECH STACK * Languages: Go * Databases: MongoDB * Messaging & Orchestration: Temporal, Kafka * APIs: REST, gRPC, protobuf * Infrastructure: Kubernetes, GCP * Observability: Grafana stack * AI: LLMs (OpenAI, Gemini), RAG systems WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: * Owned and driven a significant technical initiative to completion * Established new patterns or improved existing ones across teams * Mentored multiple engineers, visibly raising technical standards * Contributed to architectural decisions * Been recognized as a technical authority in your domain * Made measurable improvements to system reliability, performance, or scalability * Influenced the technical direction of our backend platform Here’s our promise to you: * We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work. * We succeed together- you will own a meaningful part of the business through our employee shares & equity programme. * Private health insurance to keep you in tip-top condition. * Life Insurance – let's hope nobody ever needs this! * Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it. * Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work. * Most importantly of all, we will work with you, to help you realise your fullest potential, always.

Xapien

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. The opportunity We're seeking an exceptional Digital Marketing Manager to drive growth in both enterprise and mid-market segments within the rapidly expanding third party screening market. Xapien's AI-driven platform is uniquely positioned to address the complexities of the global enterprise governance, risk, and compliance market, which is valued at $43.65B today and is forecast to grow to $111.31B by 2032. This role owns measurement and growth for digital at Xapien. You'll set the strategy, run the channels, own the data and attribution, identify where to grow next, and present to senior leadership to explain what the numbers mean. You'll work closely with our marketing, SDR, sales, and customer success teams to turn dispersed buying signals into routed, actionable opportunity for the revenue teams. You'll join a marketing team of seven in a hybrid role, with a strong preference for time in the office. Key responsibilities Paid media * Execute paid media end to end across LinkedIn Campaign Manager and Google Ads, covering ABM strategy, setup, audience and creative structure, and daily optimisation. * Own the digital marketing budget across paid channels. Set quarterly allocation across LinkedIn and Google, manage pacing and reallocation in-flight, and report on spend efficiency to senior leadership. * Own paid asset production across three verticals (Corporates, Financial Services, Legal), translating content team output into channel-ready creative and copy, and iterating based on performance data. Measurement, attribution and reporting * Cross-channel performance reporting across paid, organic, website and landing pages. * Includes website analytics and conversion rate analysis. * Flag accounts and individuals showing buying intent (campaign engagement, site behaviour, event attendance, content consumption) to the marketing, SDR, sales, and customer success teams. * UTM governance, conversion tracking, Google Tag Manager including Consent Mode, and clean attribution from click through to pipeline. Drive measurement maturity toward influenced-pipeline thinking. Internal alignment * Run a recurring revenue marketing sync with sales teams to review intent signals and account prioritisation, and use conversion-to-meeting and conversion-to-opportunity data to refine targeting and scoring. * Report to senior leadership on pipeline sourced and influenced, cost per qualified opportunity, ROI, and the strategic context behind the numbers (channel mix decisions, what's working, what isn't). * Own how marketing leads and accounts are routed to the sales teams, in partnership with sales leadership, with opportunities to develop qualification and scoring criteria. CRM and marketing automation * Own the integration between paid ad accounts (LinkedIn, Google) and HubSpot so that ad spend, lead capture and attribution data flow cleanly into the CRM. * Manage HubSpot forms and notifications. * In HubSpot, manage the custom report builder, dashboards, attribution modelling, data hygiene, and harder edge cases such as event and contact-level attendance reporting where events rarely create new contacts cleanly. Required Qualifications Experience & Background * 5+ years of digital marketing experience in B2B SaaS. * Strong understanding of ABM principles and how they apply in B2B SaaS. * Experience working closely with sales and SDR functions to convert marketing engagement into qualified pipeline. Skills & Competencies * Clear communicator with strong attention to detail and an optimisation mindset. * Expert in LinkedIn Campaign Manager and Google Ads. * Strong tagging, tracking and UTM discipline. * Google Tag Manager, including Consent Mode. * HubSpot reporting, dashboards, attribution, data hygiene. * Strong analytical skills and comfort owning the measurement framework. * Confident presenting to senior stakeholders. * Proven use of AI and automation in day-to-day marketing work. * Conversion rate optimisation and journey mapping. * Lead generation campaign experience. * CMS experience (preferably WordPress). Preferred Qualifications * SEO and keyword strategy. * Email marketing experience. * Experience managing agencies. * Experience identifying and scaling new acquisition channels. Our tech stack * Paid media: LinkedIn Campaign Manager, Google Ads * Tracking and analytics: Google Tag Manager (with Consent Mode), Google Analytics 4 * CRM and marketing automation: HubSpot * Website: WordPress, HotJarr * AI: Claude Here’s our promise to you: * We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work. * We succeed together- you will own a meaningful part of the business through our employee shares & equity programme. * Private health insurance to keep you in tip-top condition. * Life Insurance – let's hope nobody ever needs this! * Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it. * Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work. * Most importantly of all, we will work with you, to help you realise your fullest potential, always.