Account Executive

FELFEL

IN KÜRZE Als unser Account Executive (80-100%) in Zürich stehst du im Mittelpunkt unserer Customer Journey. Du übernimmst die volle Verantwortung für ein vielfältiges Portfolio und förderst Kundenzufriedenheit, Wachstum und Kundenbindung. DEINE VERANTWORTUNGEN * Eigenverantwortliche Verwaltung und Betreuung eines grossen Kundenportfolios, von der Phase nach der Testlaufzeit bis hin zur Vertragsverlängerung. * Aufbau und Pflege starker, langfristiger Beziehungen zu wichtigen Ansprechpartnern, um Erwartungen, allgemeine Zufriedenheit und Kundenbindung zu managen. * Kontinuierliche Analyse der Kundenbedürfnisse, um deren Erlebnis zu optimieren und Cross-Selling- oder Upselling-Möglichkeiten zu identifizieren. * Aktive Förderung des organischen Wachstums in deinem Segment, um das Account-Potenzial und den Geschäftswert zu maximieren. * Proaktiver Austausch mit Kunden, die bei Health Checks auffallen, sowie Überwachung wichtiger Kennzahlen, um Abwanderung (Churn) proaktiv zu verhindern. * Vertragsverhandlungen, Account-Reviews sowie Prozesse zur Vertragsverlängerung oder -kündigung. * Funktionsübergreifende Zusammenarbeit mit unseren Teams für Akquisition, Produkt, Operations und Support, um ein einheitliches Kundenerlebnis sicherzustellen. * Weitergabe von wertvollem Feedback auf Basis von Kundenerkenntnissen an interne Teams, um unsere Angebote und Prozesse kontinuierlich zu verbessern. WAS DU MITBRINGST * 2+ Jahre Berufserfahrung im Bereich Client Success, Account Management oder in einer ähnlichen Position mit Kundenkontakt. * Nachweisliche Erfolge im effizienten Management und Ausbau eines grossen, vielfältigen Kundenportfolios. * Sicherer Umgang mit CRM-Tools ist Voraussetzung. * Proaktive, lösungsorientierte Denkweise mit einem Sinn für Gastfreundschaft. * Hervorragende zwischenmenschliche und kommunikative Fähigkeiten, um effektiv mit verschiedenen Stakeholdern zu interagieren. * Die Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten und gleichzeitig bedeutungsvolle, wertschöpfende Beziehungen aufzubauen. * Fliessende Deutsch- und Englischkenntnisse. * Nichtraucher/in – wir möchten nicht, dass du nach Zigaretten riechst, weder bei der Arbeit noch bei Kundenmeetings. Bei FELFEL dreht sich schliesslich alles um gutes Essen. * Gültige Arbeitsbewilligung oder Schweizer Pass. WAS WIR BIETEN * Jede Menge leckeres Essen, nur wenige Schritte von deinem Schreibtisch entfernt - wir erfüllen all deine kulinarischen Wünsche... * Bester Barista-Kaffee und Tee für das ganze Team dank unserer innovativen Gavetti Kaffeemaschine * 5 Wochen Urlaub pro Jahr, und die Möglichkeit, eine extra Woche zu erwerben * Pro Jahr gewähren wir zwei ganze Wochen "Work from anywhere" und sorgen damit für Abwechslung im Arbeitsalltag * Wir denken an deine Zukunft und bieten eine überobligatorische Pensionskassenlösung * Frisch gebackene Eltern erhalten von uns 16 bzw. 3 Wochen voll bezahlte Elternzeit. Wir unterstützen zudem die Rückkehr in den Beruf, indem wir einen grosszügigen finanziellen Beitrag an die Kinderbetreuung bis zum Erreichen des Kindergartenalters leisten * Wir finanzieren dein Halbtax-Abo, und unterstützen so unsere Mitarbeitenden bei der Nutzung des ÖV * Tolle Team-Events, wie z.B. unsere bekannten FELFEL Summer-Outings * Bleib in Bewegung und gesund mit unseren wöchentlichen Sportkursen Klingt das nach dem perfekten Job für dich? Wir können es kaum erwarten, mehr über dich zu erfahren! BEWIRB DICH JETZT mit deinen vollständigen Unterlagen auf Deutsch oder Englisch.

Databricks

FEQ427R330 For our FSI customer in Zurich, we are seeking a Sr Solution Architect. At Databricks, our core principles are at the heart of everything we do; a culture of proactiveness and a customer-centric mindset guide us to build a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have:  * Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. * Coach junior Solutions Architects and teams on use case prioritisation and building technical champions. * You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd-party applications, ensuring they are excited about the Databricks vision and solution strategy. * Be a 'champion’ for both customers and colleagues, operating as an expert solutions architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. * Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. * Opportunity to continue your development in one of four tracks - technical specialisation, industry vertical thought leadership, strategic customer vision, and people management. What we look for: * Know how to engage in complex customer interactions and the sales lifecycle in a technical pre-sales capacity. * Ability to influence decision-makers and C-level executives by building relationships and orchestrating teams to achieve long-term customer success. * Prior experience coding in a core programming language (e.g., Python, Java, Scala) and a willingness to learn basic Spark. * Hands-on expertise with complex proofs-of-concept and public cloud platforms, and the ability to demonstrate the art of the possible using a modern coding platform. * Know how to provide technical solutions for specialised customer needs and navigate a competitive landscape. * Prior expertise in the regulated FSI vertical is an advantage. * Fluent in English and Polish. Fluent in German is a plus. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

SLSQ327R344 Databricks is seeking a Lakebase Sales Specialist to help customers modernize their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. This role is based in Zurich, Switzerland and will work with our customers across the Central region. THE IMPACT YOU WILL HAVE * Drive new Lakebase revenue by identifying, qualifying, and closing Lakebase opportunities within a defined territory, in partnership with regional Account Executives and the broader account team. * Lead with outcomes for key Lakebase personas — including platform teams and developers, data teams, and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. * Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. * Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. * Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. * Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references. * Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape. * Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs. * Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organization. WHAT SUCCESS LOOKS LIKE IN THIS ROLE This role requires the ability to operate across two key motions simultaneously: * Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase. * Drive longer-term Postgres standardization and migration within Databricks' most strategic accounts. Candidates should demonstrate how they can act as a force multiplier across multiple dimensions of the business. Success in this role requires strength in four areas: 1. Business ownership – Operate at a business-unit level by tracking revenue, pipeline, and key observations, and by identifying areas needing additional focus or support. 2. Strategic account engagement – Partner with account teams to engage priority accounts across the global DB700, driving strategic opportunities from initial engagement through successful outcomes. 3. Field enablement – Build and execute enablement plans that empower AEs and SAs to confidently carry the Lakebase conversation even when the specialist is not present. 4. Market voice and thought leadership – Develop an internal and external presence by contributing to global AMAs and internal forums, and by representing Databricks at key first- and third-party events. The interview process is designed to evaluate candidates across all four of these dimensions. WHAT WE LOOK FOR * 7+ years of enterprise SaaS sales experience, consistently exceeding quota in complex, multi-stakeholder deals. * Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders. * Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies. * Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners). * Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities. * Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers. * Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes. * Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences. * Bachelor’s degree or equivalent practical experience. PREFERRED QUALIFICATIONS * Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts. * Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies. * Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications. * Exposure to AI-native and agent-driven applications that depend on low-latency, highly scalable operational data services. * Prior experience in a high-growth, category-creating environment, helping shape new plays, messaging, and customer narratives. * Experience collaborating with partners and ISVs to drive joint pipeline and co-sell motions. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.