Support Engineer

RIVR

RIVR, part of Amazon is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale. Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed. By combining custom robot hardware, onboard autonomy, and cloud-based coordination, RIVR, part of Amazon is building the next generation of safe, reliable autonomous robots for last-mile delivery Job Description   As a Senior Software Engineer for the Robot Platform, you will be a key player in the design, development, and integration of our robotic platform. Besides collaborating with all software and AI engineers, your role will involve working closely with Embedded Systems to ensure proper interfacing between software and hardware, DevOps to ensure seamless software integration and deployment, and with Field Engineering to support the real-world deployment of our robotic systems. You will learn the ins and outs of the software deployed in simulation and on hardware, and your expertise will ensure the reliability, scalability, and performance of our robotic platforms. If you are passionate about robotics and driven to innovate real-world deployments of robots, we encourage you to join us in shaping the future of intelligent robotics.

DEPT

HEAD OF ENGINEERING Zurich, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. In this key leadership position, you are responsible for the strategic direction and growth of our Engineering teams. You will lead a team of approximately 7-9 professionals, including Team Leads and Senior Engineers. Your focus shifts from writing code to building systems: you will optimize processes, develop the next generation of leaders, and actively drive the cultural change toward AI-driven development. WHAT YOU’LL DO: * Leadership of Leaders: You lead, coach, and mentor Team Leads and Senior Engineers. You own their career paths and empower them to lead their own sub-teams to excellence. * AI Change Management: You define the roadmap for integrating Artificial Intelligence into the daily engineering lifecycle (e.g., GitHub Copilot, Agentic Workflows). You act as a change agent, transforming our workflows for maximum efficiency and innovation. * Operational Excellence: You take full ownership of your department's operational performance (resource planning, budget monitoring, utilization) and ensure a profitable and scalable engineering organization. * Strategic Partnering: You work closely with Directors and VPs to sharpen DEPT®’s technological vision in the DACH region and act as a high-level technical sparring partner for our key accounts. * Cultural Stewardship: You foster an inclusive, motivating, high-performance culture and establish modern department rituals that promote knowledge sharing and innovation. WHAT YOU BRING: * Proven People Manager: You have a track record of leading teams in a "manager-of-managers" structure or significant experience leading larger engineering departments. * Change Agent: You are passionate about the potential of AI in the software lifecycle and have a clear vision of how modern engineering organizations must evolve. * Frontend Background: You possess a deep technical history in frontend development, allowing you to validate architectural decisions and act as a mentor on eye-level. * Business Acumen: You understand the economic drivers of an agency or consultancy and can translate KPIs into actionable success. * Communication: You are a confident communicator in both German and English, able to present complex technical topics to both stakeholders and clients. WE OFFER: * Flexible, hybrid working policy (2 days from the office, depending on location); * 25 days holiday with the opportunity to take unpaid leave; * Flexible health budget and Wellness & personal day.  * Learning & development budget. * Referral bonus program. * Occasional breakfast & lunch at the office, Smoothie Tuesday. * Stay happy and healthy with a contribution to your health through the OpenUp platform. * You can choose to work from the spacious and barrier-free location in Zurich; in Bern you can expect a small but nice and fully equipped office where you can hit the keys in peace. * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Distran

ABOUT THE ROLE The Electromechanical Technician plays a central role in ensuring the quality, reliability, and continuous improvement of Distran's hardware products. The role combines hands-on repair and assembly work with quality control responsibilities, workshop ownership, and active contribution to test setup optimization and assembly process improvement. You will be part of the Hardware team, and will work closely with the Production team, contributing to both day-to-day operations and longer-term product quality initiatives. In this role you will: * Repair customer-returned devices, including electronic component replacement and fault diagnosis * Repair devices from assembly that have issues or fail quality tests * Support failure analysis of defective devices in collaboration with Hardware Engineers * Maintain and operate the repair workshop, ensuring it is organized, equipped, and functioning at all times * Conduct quality controls during assembly and on incoming parts (IQC) * Document repairs, quality issues, and component replacements in the ticketing system and QMS * Track the fault history per device, including root cause, actions taken, and parts replaced * Document findings in the Design Change List (CCN) and review updated assembly instructions * Optimize and co-develop new test setups * Conduct product tests such as shock/drop, ageing, and leak/seal tests * Support the assembly team during peak periods * Optimize assembly processes and component design in close collaboration with hardware engineers * Design simple mechanical parts and fixtures in CAD (e.g. SolidWorks) YOUR PROFILE * Completed apprenticeship (EFZ) as a multimedia electronics technician, electronics technician, polymechanic, or design engineer * Further education at a higher technical school (HF Techniker/in) is an advantage * Demonstrated experience in the repair of electronic devices or precision mechanical assemblies  * Experience working in a structured production, quality, or hardware environment is an advantage  * Strong hands-on skills in electronics repair, including fault diagnosis and component-level replacement * Solid understanding of mechanical assembly principles; experience in both electronics and mechanics * Soldering / unsoldering components on PCBs, or willingness to learn * Basic CAD knowledge (SolidWorks or similar) is an advantage * Familiarity with QMS documentation, ticketing systems, or quality control processes is beneficial * High affinity for quality * Strong organizational skills * Curious and practically minded  * Collaborative and communicative, able to work effectively within a multidisciplinary hardware team  * Fluent English for internal communication and documentation WHAT WE OFFER Bringing groundbreaking innovative technology to a market best seller is a rewarding social and professional experience. This job is for you if you like to give meaning to your work and have a strong impact on a product, on a company and on your professional growth. NOTE TO AGENCIES Distran does not accept unsolicited resumes from any sources other than directly from a candidate. Distran will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation where Distran employs the relevant candidate. Agencies must obtain advance written approval from Distran’s Human Resources team to submit resumes, and then only in conjunction with a valid fully executed agreement for service and in response to a specific job opening. Distran will not pay a fee to any Agency that does not have such agreement in place.