Customer Relations Agent

Cenosco

YOUR PROFILE Cenosco builds the software that keeps asset-heavy industries – oil & gas, chemicals, pulp & paper, renewables, and mining – running safely and reliably. We're looking for a Product Manager to own our reliability space, home to IMS RCM, the module that helps customers optimise preventive maintenance strategy and move up the maturity curve from reactive to predictive. You'll own a defined product area end to end: talking to customers, shaping the roadmap, writing PRDs, and partnering closely with engineering to ship features that genuinely reduce risk and downtime for the people running critical equipment. Cenosco is the leading software company in Asset Integrity Management, on a mission to bring the digital revolution to reliability and safety. If you want your product work to directly protect people and equipment in the real world, we'd like to hear from you. WHAT YOU'LL DO * Run discovery for your product area - customer calls, ticket clustering, usage analysis - and turn raw signals into evidenced opportunities * Write and defend PRDs and problem briefs that need no significant rework before engineering sign-off * Own and prioritise your backlog using RICE scoring, linking every roadmap item to a company objective * Define success metrics before build and run the post-release "did it work?" review * Be the primary point of contact for stakeholders-sales, CS, and support-on your product area * Partner daily with engineers, designers and domain experts, bringing good product taste to trade-off conversations rather than dictating solutions WHAT YOU BRING * Around 3 years of experience as a Product Owner, Business Analyst, or in a similar role * Strong product taste and comfort working closely with engineering teams day to day * A structured, evidence-based approach to prioritisation - you can say "no" with clear rationale * Clear communication skills and confidence owning stakeholder relationships * Hands-on experience with product and ticketing tools (e.g. Productboard, Azure, Github, Jira) and AI tools that support product work, plus a solid grasp of the end-to-end product lifecycle – from discovery through build to release and iteration EXTRA POINTS FOR * Understanding of maintenance practices in asset-heavy industries * Familiarity with ERP or CMMS systems * Experience in Oil & Gas industry WHAT YOU'LL GET * A clearly defined role with a leveling guide, so you know exactly what progression looks like * A PM community for cross-team learning and shared craft * Budget and time for training and development * Regular 1-on-1 support to remove blockers and grow your career * Flexible, hybrid work across our Pula, Zagreb, or The Hague offices

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.  WHAT YOU’LL BE DOING As Sales Development Manager, you will be responsible for developing and executing the local sales strategy for our ads and promotions business. You’ll build strong partnerships with merchants, negotiate impactful deals, and ensure sustainable revenue growth. This role combines commercial strategy, leadership, and hands-on sales execution in a dynamic and fast-paced environment. DAY-TO-DAY IN THIS ROLE YOU’LL: * Develop and implement a sales strategy to drive revenue growth for our merchant ads business * Design and improve sales processes and procedures to increase efficiency and effectiveness * Build and manage strong relationships with restaurants, retailers, and brands * Negotiate and close advertising investment deals focused on revenue growth, product adoption, and customer engagement * Be directly accountable for achieving ads and promotions revenue targets * Motivate and guide the local account management team to exceed revenue and customer retention goals * Collaborate with central ads, marketing, and commercial teams to align on objectives and execution * Analyze sales performance metrics and regularly report on ROI and key trends to leadership OUR HUMBLE EXPECTATIONS  * Proven experience in sales or business development and a Bachelor’s degree or equivalent experience, with results in ads and promotions. * Bachelor’s degree in Business, Marketing, Engineering, Economics, or a related field * Fluent in Croatian and English * Strong communication skills with the ability to present to senior executives and clients * Strong analytical skills with the ability to leverage data for decision-making * Excellent negotiation skills with a focus on creating win-win solutions * Proven ability to work collaboratively with cross-functional teams in a fast-paced environment * Build trusted relationships with merchants and cross-functional partners, influencing decisions with sharp commercial judgment * Strong attention to detail and ability to manage multiple projects simultaneously WHAT WE OFFER Join one of the frontier teams shaping the next chapter of an established and fast-moving delivery industry. This is a rare opportunity to combine the stability of a proven business with the energy and ambition of a team still scaling rapidly. You'll find significant room to grow — both as an individual contributor and as a future leader. We invest in our people, and the trajectory from here is yours to shape. You'll also have the chance to build broad, future-proof expertise across analytics, AI, sales, and people management. Few roles offer this breadth of exposure alongside the depth needed to truly master a craft. WHY YOU’LL LOVE IT * 🚀Global and growing fast: Be part of a fast-moving scaleup * 🤩Ride of a lifetime: Accelerate your career and build your sales skills  * 💪Instant impact: Take ownership and make a difference * 💙Big hearts and small egos: Surround yourself with smart, friendly people NEXT STEPS If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!  We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.  As our new Sales Manager, Wolt for Work, you'll play a key role in growing our B2B Wolt for Work business across Croatia. Working with companies of all sizes - from startups and SMBs to large enterprises - you'll focus on winning new partnerships, growing existing ones, and helping more businesses benefit from Wolt for Work. This is a highly autonomous role where you'll have the opportunity to make a real impact, working closely with regional and cross-functional teams while driving the growth of Wolt for Work in your local market. You’ll have the opportunity to shape the future of Wolt for Work in Croatia by helping establish the commercial strategy and bringing one of Wolt’s fastest-growing products to more businesses. WHAT YOU'LL BE DOING Day-to-day in this role you'll: * Generate new business opportunities through outbound prospecting, networking, referrals and strategic account targeting. * Maintain a high-quality CRM pipeline, keeping opportunities updated and ensuring accurate forecasting. * Develop account strategies for key prospects and manage multiple stakeholders throughout the buying journey. * Own the full sales cycle, managing consultative sales processes and long sales cycles from first conversation to launch. * Build trusted relationships with partners of all sizes - from startups and SMBs to large enterprises - and identify opportunities to grow those partnerships over time. * Build relationships with HR, Finance, Procurement and senior business stakeholders. * Represent Wolt for Work in the local market, proactively identifying new commercial opportunities and helping grow the business. * Work closely with cross-functional teams to ensure a smooth partner experience from signing through launch. * Manage your pipeline, negotiate commercial agreements, and use data to support business decisions. Success in this role means: * Consistently achieving monthly sales targets * Building a healthy sales pipeline * Delivering an exceptional customer experience * Growing Wolt for Work adoption across Croatia OUR HUMBLE EXPECTATIONS * Experience selling B2B solutions rather than transactional products. * Comfort managing sales cycles of 1-6 months with multiple stakeholders. * Confidence engaging HR, Finance, Procurement and C-level executives. * Strong pipeline management and CRM discipline. * Data-driven decision making and forecasting. * High activity levels in outbound prospecting. * Are fluent in English and Croatian. WHY YOU’LL LOVE IT * 🚀Global and growing fast: Be part of a fast-moving scaleup * 🤩Ride of a lifetime: Accelerate your career and build your sales skills  * 💪Instant impact: Take ownership and make a difference * 💙Big hearts and small egos: Surround yourself with smart, friendly people NEXT STEPS Learn more about Wolt for Work. If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, add your CV, and get the conversation going!  We will be reviewing applications on an ongoing basis. If this sounds like an opportunity you want to pursue, apply today!  💙 OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.