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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Elastic is looking for an exceptional invidual to own and grow our Justice & Public Safety business across the UK. This is a strategic player-coach role, responsible for leading key relationships across the Ministry of Justice, Home Office, Policing, Fire & Rescue, and the wider Blue Light community. You'll drive strategic growth, build executive relationships, and help customers harness data, strengthen cyber resilience, and accelerate responsible AI adoption. For the right individual, this role offers a clear pathway into a broader leadership position as the business continues to grow. What You'll Be Doing * Own the strategy and growth of Elastic's Justice & Public Safety business. * Build trusted relationships with senior leaders across government and Blue Light organisations. * Lead complex strategic pursuits and expand Elastic's platform across Search, Security, Observability, and AI. * Collaborate across Sales, Solutions Architecture, Services, Customer Success, Marketing, and Partners to deliver customer outcomes. * Develop customer and partner ecosystems while mentoring colleagues and helping shape the future of the business. What You'll Bring * A strong track record of growing enterprise technology businesses. * Experience selling into Justice, Public Safety, or Central Government. * Executive presence with the ability to influence senior stakeholders. * A customer-first mindset with a passion for solving complex challenges. * A player-coach mentality, with the ambition to grow into a leadership role. Bonus Points * Experience with Open Source or cloud technologies. * Knowledge of AI, Security, Observability, or Data platforms. Success Looks Like * Trusted executive relationships across Justice & Public Safety. * Significant customer and platform growth. * A strong ecosystem of customers and partners. * Sustainable pipeline and revenue growth. * Helping build a future team that you're well positioned to lead. ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. About the team and position The Field Safe & Secure Team helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams, the Safe & Secure Team delivers strategic planning, security program development, technology innovation, asset protection processes, data analytics, crisis management, and project management. In partnership with the Remote Safe & Secure Team and the Support Safe & Secure Team - the Field Safe & Secure Team is an integral part of our Safe & Secure Organization. The Field Safe & Secure Manager will be responsible for implementing enterprise programs and ensuring the effective adaptation by the appropriate team within one or more designated facilities. They will provide day to day leadership of the Safe and Secure Team. The ideal candidate must possess leadership and people management skills, strong communication skills, quantitative rigor, and must be able to exercise independent judgment and work collaboratively with Carvana’s varied operational functions. Most importantly, you will see your insights have an immediate, tangible impact every day in a disruptive and rapidly growing company. The position is field based and reports directly to a Regional Associate Director or Senior Manager, Field Safe & Secure. What you’ll be doing * Day to day leadership of the Safe and Secure Team at their facility(s). This will include recruiting, hiring, and on-boarding new associates to ensure their acclimation success. Provide clear expectations, support through consistent coaching, and provide follow up and problem solving to situations that may arise. Ensure an effective schedule is in place to properly meet facility goals. The Safe and Secure Team will consist of Safe and Secure Associates and Safe and Secure Technicians. * Build and maintain strong working relationships with the Facility Leadership Team to provide appropriate business support on all issues pertaining to Associate Safety, Site Safety, Site Physical Security, Inventory Control, Crisis Management, and Business Continuity. Integrate with daily operational processes to ensure Enterprise Safe and Secure Program elements are appropriately in place. Work proactively to identify any new risks and work with partners to implement solutions. Partner with the Field Safe & Secure Manager on continuing business needs and solutions to address. * Work daily with the Inventory Control Analyst and the Inventory Control Associate Team to monitor all vehicles assigned and in transit to the facility(s). Ensure any vehicle exception is researched and tracked. Attend weekly calls/meetings to ensure a strong working knowledge of the processes and communication of key issues. Manage the stolen vehicle reporting process and lead all inquiries pertaining to such. Partner appropriately with Market Safe and Secure Manager, Corporate Insurance, and other partners during the reporting and inquiry process. * Work daily with the Safe and Secure Team and appropriate third party vendors to ensure consistent controls are in place at our gates and other key access points. Manage the Safe and Secure technology infrastructure to ensure all tools are properly functioning and are being utilized in the most efficient way to promote a safe and secure environment for our associates. * Manage the Card Access process at our facility(s). Work closely with the Safe and Secure Technician, who will be the day to day leader of this process, to ensure timely issuance of badges to Carvana Associates and appropriate building access. * Complete Daily Production walks in conjunction with business partners. Document all issues and provide immediate solutions to remedy. Be a coach to the associate team to support the training and their roles. Work with the Facility Leadership Team to build and implement facility improvement plans to reoccurring or large scale risks. Lead the implementation of all new hire Safe and Secure training. * In partnership with the Enterprise Safe & Secure Team and the respective Carvana Business Unit – support the implementation of EHS protocols in the various facilities. Support should include training, protocol coaching, site assessments and improvement plans, recognition, and other actions to drive a culture of safety in each location. * Be an active participant in identifying and resolving issues that impact the Safe and Secure Program. This includes active participation in resolving the issue rather than simply reporting. * Track, and report on key performance indicators and exception based reporting to help mitigate risk and identify trends and root causes, including working with Risk and Operations groups to determine how to collect, store, and organize data relevant to Field Safe and Secure. * In partnership with the Market Safe & Secure Manager, provide project management support for key initiatives within the market. When directed by the Market Manager, address Safe and Secure issues and provide solutions to Carvana facilities in close proximity. * Ensure inquiries of internal and external theft and fraud are properly conducted, in close partnership with HR and applicable operating departments. * Be an active member in the local community representing Carvana specifically with local police, fire, prosecuting offices, and emergency management agencies. * Foster open and productive working relationships with other applicable company departments. * Exercise prudent discretion regarding confidential and sensitive personnel information. * Perform other duties as assigned. * Domestic travel required - 10%. Key Metrics * Annual Theft Loss versus Accrual rate. * Annual Vehicle Damage Loss versus Goal. * Safe and Secure Facility Budget Actual vs. Plan. * Engagement Survey Results (Safe and Secure Team Engagement & Turnover). * Third Party Security Actual versus Plan. * WC and GL Claims vs. Plan. * Ready Now Promotable Candidates. What you should know/have * Bachelor’s degree from an accredited college or university preferred. * At least 5 years of Safe and Secure leadership experience, preferably including distribution, warehousing, and fulfillment. * At least 3 years’ experience directly supervising and managing a team. * Excellent verbal and written communication skills. * Strong analytical and data-driven skill set. * Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment. * Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines; Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude. * Experience investigating and resolving theft and fraud issues. * Able to help create, develop and implement process improvement(s). * Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks. * Crisis Management Leadership experience. * Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment. * Must promote the company culture and mission to all employees, vendors, clients, and business partners. * Knowledge of how to utilize Microsoft systems. * OSHA 10 Hour Training Certification preferred. We’d love it if you also have * Bachelor’s degree from an accredited college or university preferred. * Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment. * Crisis Management Leadership experience. * Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment. * OSHA 10 Hour Training Certification preferred. What we’ll offer in return * Full-Time Salary Position with a competitive salary. * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skill set and share your knowledge with others across the organization. * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. * A seat in one of the fastest-growing companies in the country. Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. * The physical activity requirements of the position range from Light to Medium Physical Work. * Frequent – standing, watching, touching, listening, walking, talking * Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations * Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. * Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Available Schedule (*subject to change based on business needs, open availability highly preferred*): Swing Shift Pay Range: $$18.50-$19 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team Reporting to the Inspections or Operations Manager executing processes at our facility to ensure our team members, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends. Responsibilities * Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. * Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters. * Check gate passes to ensure vehicles are authorized to exit property. * Check departing vehicles to guard against theft of company property. * Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner. * When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront. * Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured. * Account for and identify all keys, codes or other safety and security information * Maintain a current list of emergency and management telephone numbers * Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs. * Maintain a professional appearance and orderly work environment * Practice and promote teamwork continuously. Set a good personal example of attitude and performance * Maintain a good flow of communication with all auction team members and leaders * Any other duties assigned by the designated manager Skills and Attributes * 1 - 2 years of experience within a customer service environment * Strong attention to detail and communication skills * Ability to relate well with others and establish strong working relationships * Ability to handle conflict situations in a positive way * Ability to accurately enter data on a handheld device or computer * Strong customer service skills * Ability to organize, plan, and execute multiple tasks in a fast-paced work environment Qualifications * High School diploma or GED preferred * Ability to work in all weather conditions * Requires computer data entry skills * Must adhere to regular and predictable attendance * Must be 18 years of age and have a valid driver’s license that meets the requirements * Able to safely drive a variety of make/model/sizes of vehicles * Requires standing for extended periods ADESA Values * Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother. * We’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding. * There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment. * Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way. * Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences. * Don’t Be a Richard: A simple guiding principle to act appropriately and professionally. * Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. * The physical activity requirements of the position range from Light to Medium Physical Work. * Constant - standing, watching, touching, listening, walking, talking * Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling * Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations * Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Available Schedules (*subject to change based on business needs, open availability highly preferred*): Saturday & Sunday 7:00am-3:00pm Starting Pay: $16/hour or more About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team * As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends. Responsibilities * Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. * Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters. * Check gate passes to ensure vehicles are authorized to exit property. * Check departing vehicles to guard against theft of company property. * Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner. * When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront. * Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information. * Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading. * Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured. * Account for and identify all keys, codes or other safety and security information * Maintain a current list of emergency and management telephone numbers * Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs. * Maintain a professional appearance and orderly work environment * Practice and promote teamwork continuously. Set a good personal example of attitude and performance * Maintain a good flow of communication with all auction team members and leaders Skills and Attributes * 1 - 2 years of experience within a customer service environment * Strong attention to detail and communication skills * Ability to relate well with others and establish strong working relationships * Ability to handle conflict situations in a positive way * Ability to accurately enter data on a handheld device or computer * Strong customer service skills * Ability to organize, plan, and execute multiple tasks in a fast-paced work environment Qualifications * High School diploma or GED preferred * Ability to work in all weather conditions * Requires computer data entry skills * Must adhere to regular and predictable attendance * Must be 18 years of age and have a valid driver’s license that meets the requirements * Able to safely drive a variety of make/model/sizes of vehicles * Requires standing for extended periods ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. * The physical activity requirements of the position range from Light to Medium Physical Work. * Frequent – standing, watching, touching, listening, walking, talking * Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations * Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. * * Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Range: $20-$21 hourly Schedules Available: * 8PM-430AM Off Tues/Wed * 4:00AM-12:30PM Off Tues/Wed * 12-8:30PM Off Mon/Tues * 8PM-4:30AM Off Wed/Thurs About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. About the team and position The Safe and Secure Operations Center Associate role is part of a 24/7 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will monitor cctv, access control, and alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts, and support on-site Safe and Secure Associates in responding to incidents. You will utilize software to recognize incidents that may place the company’s sites, employees, or brand at risk, analyze the potential impact to the business, and escalate appropriately. The ideal candidate for this role will be naturally inquisitive, interested in current events, and able to quickly analyze new information. This is a client-facing support role. The qualifying candidate must be enthusiastic, energetic and must take pride in helping people solve their Safe and Secure problems. The ideal candidate is also comfortable communicating with company employees, from individual contributors through senior leadership, via telephone, SMS, and e-mail communications. What you’ll be doing * Deliver exceptional customer service to our internal and external customers. * Support everything related to our Safe and Secure technology. * Become proficient with a variety of tools ranging from enterprise video and access control systems and alarm monitoring platforms to various business intelligence sources and internal collaborative tools. * Answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms, and providing general assistance to employees, vendors, and guests. * Utilize the physical security systems to detect, analyze and alert others regarding any condition impacting Carvana employees, assets, or business. * Select an appropriate course of action utilizing defined protocols to reduce risk and uncertainty and to create optimal outcomes. * Provide physical security data and information that allows Safe and Secure managers to assess risk and structure policies and procedures to ensure the best physical security. * Respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch Safe and Secure Associates, facilities, police, fire, and EMS personnel as required via telephone, and/or software systems. * Process requests in a timely manner to ensure desired service levels and compliance requirements are met. Ensure adherence to specific Service Level Agreements. * Exhibit professional behavior and promote positive working relationships. * Maintain regular and predictable attendance in alignment with departmental/divisional policy. * Maintain various records of communications and events. * Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to Safe and Secure management and subsequently to other business units as necessary. * The Operations Center Associate communicates and disseminates information, using established communication vehicles, to key partners using best practices. What you should know/have * High school diploma or GED equivalent. * Two (2) years previous Security Operations or Call Center experience. * Ability to work flexible hours and shifts, and potential overtime hours as dictated by business need. * Demonstrated ability to deliver a consistent, top-notch customer service experience. * The ability to effectively communicate with remote users via phone or email and troubleshoot problems using remote connectivity tools or sometimes in the blind. * Ability to meet deadlines working in a fast-paced environment with minimal direction. * Strong interpersonal and communication skills. * Ability to balance multiple priorities in a fast-paced environment. * Action-oriented mentality. We’d love it if you also had * Bachelor’s degree (ideally in business, finance or criminal justice) from an accredited college or university. * Experience with Jira, Wrike and/or MS Project project management software. What we’ll offer in return * Full-Time hourly NOT REMOTE OVERNIGHT position with a competitive rate. * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skill set and share your knowledge with others across the organization. * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. * A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Schedule: 12AM-8AM M-F (Must be comfortable to work 1-2 weekends a month) About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. About the team and position The Safe and Secure Operations Center Functional Lead role is part of a 24/7/365 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will lead a team that monitors cctv, access control, alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts and support on-site Safe and Secure Associates in responding to incidents. You’ll supervise team members using software to recognize incidents that may place the company’s sites, employees, or brand at risk, and provide coaching and guidance to help them analyze the potential impact to the business, and respond or escalate appropriately. The ideal candidate for this role is passionate about developing and helping team members to achieve individual and team-level results. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality. What you’ll be doing * Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. * Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives. * Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. * Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values. * Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. * Prevent and resolve conflict among team members. * Monitor and ensure adherence to systems, policies, procedures, and performance standards. * Maintain staff by recruiting, selecting, orienting, and training employees. * Positively reinforce and monitor progress toward team goals. * Timely and effectively communicate information to other relevant teams and stakeholders. * Support leadership and participate in implementation and execution of team/department initiatives, and strategies. * Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained. * Assign and hold team members accountable to work schedules to ensure appropriate staffing to meet relevant KPIs and goals. * Provide direction to Associates to ensure the appropriate response to routine and emergency calls, alarm and video triggers. * Assess alarm data, information and create independent recommendations to help drive alarm reduction. * Assess and lead ROC response to life safety incidents (medical, safety, natural disasters, etc.) and determine proper course of action for Safe and Secure Associates, facilities, police, fire, and EMS personnel as required via telephone, and/or software systems. * Ensure team adherence to outlined Service Level Agreements. * Maintain various records of communications and events. * Perform other duties as assigned What you should know/have * High school diploma or GED equivalent. * 3+ years of security operations or call center experience. * 1+ years of experience directly supervising/managing a team. * Ability to work flexible hours and shifts * Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience. * Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines * Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude. * Excellent verbal and written communication skills. * Able to help create, develop and implement process improvement(s). We’d love it if you also had * Bachelor’s degree (ideally in business, finance or criminal justice) from an accredited college or university. * Crisis Management Leadership experience. * Experience with Jira, Wrike and/or MS Project project management software. What we’ll offer in return * Full-Time salary position with competitive salary ($60k-$70k) * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skill set and share your knowledge with others across the organization. * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. * A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a temporary SOC Operator to join our team embedded with our client in Seattle! This position requires working onsite at our client's Headquarters in Seattle, WA. *This is a full-time, temporary position up to 4 months with the possibility of extension based on client needs. JOB DESCRIPTION We are seeking a skilled security professional to join our Security Operations Center (SOC) as a SOC Operator. The SOC Operator is responsible for assisting personnel with all concerns that pertain to safety and security for locations around the globe. This role requires the ability to operate at the tactical and operational levels, managing and supporting highly confidential operations. The SOC Operator will utilize an integrated security platform, including CCTV, access control, and alarm systems, to analyze and communicate potential threats to people, property, and brand assets. The SOC Operator will utilize analytical skills, attention to detail, and the ability to remain calm under pressure, all under the guidance of the SOC Supervisor in a 24/7 environment. RESPONSIBILITIES * Review CCTV footage, investigate alarms, and respond by sending a security patrol or alerting Fire services or Police as needed. * Assist employees with all concerns that pertain to client safety and security * Monitor travel safety and security of the client’s employees * Notify and coordinate corporate response by distribution of advisories and other communications * Intake, triage, and respond to active security incidents * Notify senior managers and partner teams of relevant security incidents, often seeking guidance that informs subsequent step actions in support of the security response * Author, review, and publish security incident case products * Engage with response stakeholders to dispatch local security resources, collect and share information, and document incident details * Manage multiple area access management security workflows crucial to operational success * Provide back-up, support, and on-call function as needed * Perform other related duties and special projects as required * Gather and prepare reports on individual and team performance metrics * Conduct ongoing review of multiple systems and sources to detect potential risks and proactively audit access control system connections to identify potential misconfigurations * Cultivate an intimate understanding of space functions, owners, and occupying organizations that will allow the applicant to apply the principle of least privilege (PoLP) to individual permissions REQUIRED QUALIFICATIONS * High school diploma or equivalent required * Associate’s degree or 3 years of equivalent work experience in the Military, Law Enforcement, Government, and/or Corporate Security * Strong Customer Service skills * Excellent written and verbal communication skills * Ability to read, write, and speak clearly in English * Strong team player * Flexibility to work all shifts, and willingness to assist the team with overtime when needed * Proficient in Microsoft Windows and Office Suite * Able to analyze both qualitative and quantitative metrics * This is a full-time on-site position. Days and hours of work are Monday through Sunday, hours based on team size and historical alarm volume data trend analysis. Evening and weekend work may be required as job duties demand * Must be able to legally work in the country where this position is located without visa sponsorship * Must be a U.S. Citizen * Must pass the Basic Operator Course Exam PREFERRED QUALIFICATIONS * Prior experience in a Security Operations Center, TOC, or similar * Bachelor’s degree in Emergency Management, Political Science, Criminal Justice, or related * Experience with security systems, including alarm monitoring, electronic access control, and CCTV * Ability to multitask in a fast-paced, at times stressed work environment * Lenel access level management skills * Comfortable with a high-tech work environment and constant learning of new tools and innovations * Data entry or coding skills. * Root cause analysis skills COMPENSATION & BENEFITS * The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. * Concentric also offers an HSA employer contribution * Medical FSA * Employer-paid insurance: life, STD, LTD, and AD&D * 401 (k) including employer match * 7 paid holidays * Paid leave (vacation, sick, parental) * Annual Health & Wellness Benefit * Pet Insurance * National discount employee program * Employee Assistance Program for personal needs * Credentity Protection - Eclipse Digital Protection by Concentric * Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities Seattle, Washington Pay Range $35—$35 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.
Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday-Friday, 7:00a.m. to 3:30p.m About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team Reporting to the Inspections or Operations Manager executing processes at our facility to ensure our team members, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends. Responsibilities * Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. * Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters. * Check gate passes to ensure vehicles are authorized to exit property. * Check departing vehicles to guard against theft of company property. * Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner. * When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront. * Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information. * Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading. * Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured. * Account for and identify all keys, codes or other safety and security information * Maintain a current list of emergency and management telephone numbers * Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs. * Maintain a professional appearance and orderly work environment * Practice and promote teamwork continuously. Set a good personal example of attitude and performance * Maintain a good flow of communication with all auction team members and leaders * Any other duties assigned by the designated manager Skills and Attributes * 2-3 years of experience within a customer service environment * Strong attention to detail and communication skills * Ability to relate well with others and establish strong working relationships * Ability to handle conflict situations in a positive way * Ability to accurately enter data on a handheld device or computer * Strong customer service skills * Ability to organize, plan, and execute multiple tasks in a fast-paced work environment Qualifications * High School diploma or GED preferred * Ability to work in all weather conditions * Requires computer data entry skills * Must adhere to regular and predictable attendance * Must be 18 years of age and have a valid driver’s license that meets the requirements * Able to safely drive a variety of make/model/sizes of vehicles * Requires standing for extended periods ADESA Values * Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother. * We’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding. * There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment. * Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way. * Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences. * Don’t Be a Richard: A simple guiding principle to act appropriately and professionally. * Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. * The physical activity requirements of the position range from Light to Medium Physical Work. * Constant - standing, watching, touching, listening, walking, talking * Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling * Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations * Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Verisure Innovation is looking for a Manager for our Platform Communication & Utilities area — Malmö About the role The platform organisation in Malmö develops and operates the software that underpins Verisure's alarm and smart home systems. We are responsible for the services that keep millions of connected devices online, upgradeable, and traceable — from the moment a device is manufactured until it is returned or decommissioned. As Manager for Platform Communication & Utilities at Verisure Innovation, you will lead two teams: a software engineering team (Platform Utilities & Upgrades) and a specialist IoT connectivity team — approximately 15 employees in total. The engineering team builds and operates a portfolio of internal platform services covering device lifecycle management (factory provisioning, firmware upgrades, SIM management), internal operator and support tooling, and the data backbone connecting our hardware supply chain to our software platform. Several of these services run with 24/7 SLA requirements. The IoT Connectivity team manages Verisure's relationships with IoT network and connectivity providers, working across technical, commercial, and operational dimensions to secure quality and cost efficiency in our global device fleet. You are accountable for the area's deliverables, ways of working, and people development. You will collaborate closely with peer engineering managers, hardware supply chain stakeholders, external EMS partners, and global product and portfolio leadership. From time to time you will take the lead in technology and architecture discussions, helping the organisation draw conclusions and move forward. Location: Malmö (5-minute walk from the Central Station) Our AI journey We are in the middle of a practical, progressive AI transformation — not chasing hype, but steadily embedding intelligence into how we build software and how we operate our platform. Our engineering teams are actively adopting AI-assisted development tools including GitHub Copilot and Claude Code, and we are rolling out a group-wide AIOps platform (built on AWS Bedrock) that already powers more than 25 use cases across 10+ countries. As manager, you will be part of shaping how your teams adopt and benefit from these tools, at a pace that makes sense. Who are you? We are looking for someone with a genuine interest in leading and developing people, and the ability to build trust across engineering, product, and commercial stakeholders. You are comfortable operating in an environment with a long-term technical vision but shifting short-term priorities — and you communicate clearly around strategy, goals, and operational status. Required: Experience as a line manager for a software development team of 8 or more employees Background in software development or technical project management Fluency in English (verbal and written) Meritorious: 5+ years as a line manager for a software development team Experience managing teams with operational ownership of business-critical services (high availability, incident response) Familiarity with device lifecycle management, IoT connectivity, or hardware/software integration Experience working with external technical vendors or suppliers Proficiency in Swedish (verbal and written) Familiarity with backend technologies such as Java Spring Boot, Kubernetes, RabbitMQ, or microservice architectures What we offer We invest in our people. You will join a high-trust, knowledge-sharing culture with a real personal development budget, a clear mandate, and a peer group of experienced engineering managers. Our office is in central Malmö — bright, open, and a 5-minute walk from the Central Station. About Verisure Verisure is a global leading provider of professionally monitored security solutions, protecting more than 6 million customers across 17 countries. Our integrated business model spans product development, hardware manufacturing, sales, installation, customer service, and 24/7 professional monitoring. We protect people from intrusion, fire, and flood — and we save lives. For more information, visit www.verisure.com Apply today!Questions? Reach out to Charlotta Rydström, Group Talent Acquisition Leadcharlotta.rydstrom@verisure.comVerisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds.We look forward to your application.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Operator, Global Security Operations Center (GSOC). About the job This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio’s global footprint. GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials. GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns. When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety. Responsibilities: In this role, you’ll: Monitoring and Surveillance * Utilize various physical security asset monitoring and surveillance systems to detect potential unauthorized access, suspicious activity, or other security incidents * Monitor open-source threat intelligence and other internal SaaS tools to maintain situational awareness of persistent or emergency global events with potential or direct impact to operations Security Operations Support * Support access control and visitor management processes * Manage security-related calls for service and provide general guidance to employees, vendors, and guests * Maintain awareness of business travelers and personnel accessing Twilio facilities * Partner with local site security teams to escalate and dispatch resources for incident and alarm response * Review travel requests to elevated risk locations, assist travelers through the approval process, and cross-reference live itineraries with external incidents Incident Management * Perform the first point of incident intake across a variety of emergencies, including medical emergencies, natural disasters, fire/evacuation, travel disruptions, and security incidents * Assess and triage events and incidents to determine their impact to operations * Dispatch and coordinate response with emergency response personnel * Communicate effectively on emerging incidents to large audiences to share situational awareness or tactical updates as warranted * Maintain real-time incident documentation for reporting and analysis * Perform Life-Safety checks for Twilio in areas impacted by potentially life-threatening conditions * Participate in post-incident reviews to document and implement corrective action and improvements to future response Operational Excellence * Maintain a strong understanding of security and emergency standard operating procedures * Utilize critical thinking and problem solving skills to analyse situations and implement solutions * Support large projects that will improve Twilio’s GSOC capabilities and initiatives Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 3+ years of experience in a GSOC working environment * Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools * Experience with open-source intelligence (OSINT) research tools * Strong critical thinking and problem-solving skills * Proven ability to follow standard operating procedures and playbooks * Ability to prioritize tasks in a fast-paced environment * Ability to stay calm, professional, and think clearly in high-stress situations * Ability to communicate clearly and concisely; verbal and written * Ability to work ‘non-standard’ shift hours, to overlap as needed with colleagues and stakeholders in other global locations, including weekend and holiday hours * English Language Proficiency Desired: * Customer service mindset * Comfortable with a high-tech work environment * Eager to learn new tools and processes * Ability to work independently and as part of a team * Proficiency in Google Suite * Additional Language Proficiency Shift Details: Variable (8–10-hour shifts) Must be flexible to work holidays, weekends, and occasional overtime. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $26.27 - $32.84 * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $27.77 - $34.71 * Based in the San Francisco Bay area, California: $30.85 - $38.56 * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until September 21st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Thoughtworks is looking for a Health & Safety Specialist to join our team in Romania to work both locally and globally to ensure Thoughtworkers are healthy and safe. As part of the global Workplace Operations & Experience function you will get to have an extraordinary impact on Thoughtworkers who are in our City Hubs (Physical Offices), Community Hubs and remotely. You will collaborate with local People Teams and your peers within the function to develop and roll out best practice health and safety approaches that ensure we are not just meeting the basic requirements from a legal or regulatory stand point but create a strong safety culture. This role is a mix of strategy and execution and will suit someone with extensive domain expertise who wants to explore how they can broaden their impact. JOB RESPONSIBILITIES * Develop, implement, and monitor the company’s health & safety policies, procedures, and programs in compliance with Romanian Securitate și Sănătate în Muncă (SSM) legislation (e.g., Article 19) for establishing an internal prevention and protection service. * Conduct risk assessments and workplace inspections to identify hazards, assess risks, and implement preventive measures. * Ensure compliance with regulatory bodies and local labor authorities. * Keep up to date with changes in HSE legislation and best practices to ensure company compliance. JOB QUALIFICATIONS TECHNICAL SKILLS * Design and deliver health & safety training programs for employees at all levels, including emergency response, first aid, ergonomics, and safe work practices. * Promote a strong safety culture within the company by driving awareness campaigns and safety committees. * Lead and manage safety drills and emergency preparedness exercises. * Incident Management & Reporting. * Investigate workplace accidents, incidents, and near-misses, identifying root causes and implementing corrective actions. * Maintain and analyze incident reports and trends to drive continuous safety improvements. Ensure the proper reporting of occupational illnesses and accidents to regulatory authorities. * Act as the main point of contact for all health & safety-related matters within the organization. * Work closely with various functions to integrate HSE practices into daily business operations. Manage external audits, inspections, and interactions with health & safety service providers (e.g., occupational health services, external risk prevention agencies). * Develop and oversee emergency response plans and coordinate crisis management procedures and ensure proper fire safety measures, evacuation plans, and emergency response team training. * Develop an Occupational Health and Safety Management System (OHSMS) in Romania that is scalable globally, setting the standard for Health and Safety excellence across the organisation. Own the global implementation and provide expert guidance to local teams to ensure compliance in all locations. PROFESSIONAL SKILLS * A mandatory Bachelor’s degree (or equivalent) in one of the fundamental fields: Engineering Sciences or Agricultural and Forestry Sciences. * Compliance with the higher-level training requirements, met by either: * Completion of both: * Mandatory Inspector SSM / Specialist SSM certification, requiring completion of an 80-hour accredited SSM course. * A diploma of a postgraduate education program in occupational Health and Safety, with a duration of at least 180 hours. * Or a Master's or Doctoral degree in the field of occupational Health and Safety (OSH/SSM). * Specialisation in Occupational Safety & Ergonomics and Psychosocial Risks required. * Minimum 3 years of experience in a Health and Safety role, preferably in a large or globally distributed organization with remote/tech-based teams. * Strong knowledge of Romanian SSM legislation Law 319/2006 (Health & Safety at Work) and national norms. * Certifications in Health and Safety (e.g. NEBOSH, IOSH, ISO 45001 Lead Auditor) are highly desirable. * Fluency in Romanian and English (written & spoken) is required. OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. RESPONSIBLE USE OF AI IN RECRUITMENT At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment. ABOUT THOUGHTWORKS Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Onsite See here our AI policy.
Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday 3-11pm, Tuesday 3-11pm, Friday 7am-3pm, Saturday 3-11pm, Sunday 3-11pm (Wed & Thurs off) Starting Pay: $16/hour About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team Reporting to the Inspections or Operations Manager executing processes at our facility to ensure our team members, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends. Responsibilities * Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. * Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters. * Check gate passes to ensure vehicles are authorized to exit property. * Check departing vehicles to guard against theft of company property. * Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner. * When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront. * Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured. * Account for and identify all keys, codes or other safety and security information * Maintain a current list of emergency and management telephone numbers * Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs. * Maintain a professional appearance and orderly work environment * Practice and promote teamwork continuously. Set a good personal example of attitude and performance * Maintain a good flow of communication with all auction team members and leaders * Any other duties assigned by the designated manager Skills and Attributes * 1 - 2 years of experience within a customer service environment * Strong attention to detail and communication skills * Ability to relate well with others and establish strong working relationships * Ability to handle conflict situations in a positive way * Ability to accurately enter data on a handheld device or computer * Strong customer service skills * Ability to organize, plan, and execute multiple tasks in a fast-paced work environment Qualifications * High School diploma or GED preferred * Ability to work in all weather conditions * Requires computer data entry skills * Must adhere to regular and predictable attendance * Must be 18 years of age and have a valid driver’s license that meets the requirements * Able to safely drive a variety of make/model/sizes of vehicles * Requires standing for extended periods ADESA Values * Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother. * We’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding. * There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment. * Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way. * Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences. * Don’t Be a Richard: A simple guiding principle to act appropriately and professionally. * Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. * The physical activity requirements of the position range from Light to Medium Physical Work. * Constant - standing, watching, touching, listening, walking, talking * Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling * Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations * Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Lunds universitet grundades 1666 och rankas återkommande som ett av världens främsta lärosäten. Här finns omkring 46 000 studenter och 8 500 medarbetare i Lund, Helsingborg och Malmö. Vi förenas i vår strävan att förstå, förklara och förbättra vår värld och människors villkor. För ursprunglig annons (på engelska) och ansökan, vänligen gå till: https://lu.varbi.com/en/what:job/jobID:953369/ Your team The General Safety Team is one of three teams within the Safety Group at MAX IV. The team consists of specialists in fire safety, chemical safety, laser safety, environmental protection, occupational health and safety, and machine safety. The team also manages physical protection and security at the MAX IV Laboratory. We collaborate closely with engineers, researchers, administrative staff, and technical personnel across the facility, providing expert guidance to ensure the safe design, procurement, commissioning, and operation of MAX IV. Together, we contribute to a proactive and integrated safety culture. Would you like to work at one of the brightest lightsources in the world? MAX IV is looking for an experienced Chemical Safety Coordinator to lead and further develop chemical safety at our world-class research facility. In this role, you will be responsible for maintaining and continuously improving our chemical safety management program, ensuring compliance with Swedish legislation and best practices. You will work closely with managers, researchers, project teams, and contractors, providing expert support on chemical risk management, training, permitting, and safe operational practices. This is a unique opportunity to combine scientific expertise with strategic safety work in an international research environment. Your main work tasks will be Lead the implementation, maintenance, and continuous improvement of the Chemical Safety Program at MAX IV. Ensure compliance with applicable Swedish and EU chemical legislation and regulations. Coordinate and support chemical risk management processes, including hazard identification, exposure assessments, substitution of hazardous chemicals (including CMR substances), and implementation of appropriate risk control measures. Develop and maintain organizational procedures, standards, and guidance for the safe purchasing, handling, storage, transport, labelling, and disposal of chemicals. Own and administer the chemical inventory management system, including governance, user support, training, and system documentation, while supporting line managers in fulfilling their responsibility to maintain accurate chemical inventories and registrations. Develop and deliver chemical safety training, guidance, and awareness initiatives for managers, employees, contractors, and other relevant stakeholders, including training in the chemical inventory management system and associated responsibilities. Plan and conduct inspections, audits, and follow-up activities to verify compliance with internal chemical safety requirements and applicable legislation, and drive continuous improvement. Coordinate and collaborate with internal and external stakeholders (including authorities, occupational health services, waste contractors, and other safety functions), on matters relating to chemical safety. To be successful in this role you need to have the following qualifications Extensive experience (8+ years) working as a chemical safety coordinator in industrial or scientific environments. Proven ability to work independently and lead chemical safety activities in a larger organisation. Documented experience in communicating chemical safety requirements and delivering training. Experience administering a chemical inventory management system. MSc. in Chemistry. Excellent proficiency in Swedish and English, both written and spoken. Below are seen as merits Experience from a Swedish university or research organisation in a similar role. Experience developing and implementing a chemical safety management program. Experience collaborating with scientists, engineers, and project managers in a research environment. PhD in Chemistry or another relevant discipline. As a person you are someone who is proactive, structured, and confident in working both independently and collaboratively within multidisciplinary teams. You communicate clearly, build strong relationships across functions, and have a strong commitment to safety, quality, and compliance. You approach challenges thoughtfully and use your problem-solving skills effectively to find practical and sustainable solutions. What we offer When you join our MAX IV team, you step into a world of front edge science. We make the invisible visible by supporting scientist from all over the world, generating scientific results for the benefit of society. We offer you a multicultural work environment with great opportunities for personal development with respect for a healthy work-life balance. Would you like to work in a challenging and supporting environment? Then join us and take the opportunity to make a real difference! For further information, please visit: https://www.lunduniversity.lu.se/about-lund-university/work-lund-university www.sweden.se https://www.maxiv.lu.se/about-us/careers/compensation-benefits/ Probationary period may apply. MAX IV är ett nationellt forskningslaboratorium med Lunds universitet som värduniversitet. MAX IV tillhandahåller toppmodern utrustning för forskning inom områden som teknik, fysik, strukturbiologi, kemi och nanoteknik. MAX IV kommer att ta emot upp till 2 000 nationella och internationella forskare årligen, vilka genomför banbrytande experiment inom material- och biovetenskap med hjälp av det briljanta röntgenljuset. Vi undanber oss alla kontakter från annonsförsäljare, rekryterings- och bemanningsföretag på grund av statliga upphandlingsregler.
Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday-Friday 3:00pm - 11:00pm (2nd Shift) Starting Pay: $15/hour About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team Reporting to the Inspections or Operations Manager executing processes at our facility to ensure our team members, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends. Responsibilities * Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. * Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters. * Check gate passes to ensure vehicles are authorized to exit property. * Check departing vehicles to guard against theft of company property. * Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner. * When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront. * Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information. * Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading. * Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured. * Account for and identify all keys, codes or other safety and security information * Maintain a current list of emergency and management telephone numbers * Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs. * Maintain a professional appearance and orderly work environment * Practice and promote teamwork continuously. Set a good personal example of attitude and performance * Maintain a good flow of communication with all auction team members and leaders * Any other duties assigned by the designated manager Skills and Attributes * 2-3 years of experience within a customer service environment * Strong attention to detail and communication skills * Ability to relate well with others and establish strong working relationships * Ability to handle conflict situations in a positive way * Ability to accurately enter data on a handheld device or computer * Strong customer service skills * Ability to organize, plan, and execute multiple tasks in a fast-paced work environment Qualifications * High School diploma or GED preferred * Ability to work in all weather conditions * Requires computer data entry skills * Must adhere to regular and predictable attendance * Must be 18 years of age and have a valid driver’s license that meets the requirements * Able to safely drive a variety of make/model/sizes of vehicles * Requires standing for extended periods ADESA Values * Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother. * We’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding. * There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment. * Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way. * Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences. * Don’t Be a Richard: A simple guiding principle to act appropriately and professionally. * Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. * The physical activity requirements of the position range from Light to Medium Physical Work. * Constant - standing, watching, touching, listening, walking, talking * Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling * Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations * Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. ---------------------------------------------------------------------------------------------------------------------------------- Do you want to help develop cutting-edge security solutions? Pacom is looking for a driven and engaged Full Stack Developer with experience in C# .NET to strengthen our development team in Stockholm. Join Pacom – A Leading Provider of Integrated Security Solutions Pacom is an innovative company specializing in integrated security solutions and centrally managed security management for businesses and organizations with high security requirements. As part of the Securitas Group, we combine more than 40 years of innovation with a clear vision: to protect critical assets and simplify security operations for customers worldwide through advanced and scalable security platforms that consolidate functions such as: • Access Control • Video Surveillance • Fire and Intrusion Alarms Our solutions create a unified operator environment for smooth and efficient security management. We primarily serve businesses and government agencies where security is mission-critical. Learn more about us at pacom.com or pacomgroup.com. ---------------------------------------------------------------------------------------------------------------------------------- Your Role at Pacom As a Full Stack Developer at Pacom, you will play a key role in the development of our security solutions. You will work in an innovative and agile team where your ideas and contributions make a real impact. ---------------------------------------------------------------------------------------------------------------------------------- Your responsibilities include: • Developing and maintaining frontend and backend functionality for our security platforms. • Designing and implementing new features and solutions. • Collaborating with Product Owners and UX Designers to create user-friendly and efficient systems. • Ensuring high quality through code reviews, testing, and documentation. • Actively participating in the entire development lifecycle – from requirements analysis to deployment. • Contributing to the team’s technical growth and knowledge sharing. ---------------------------------------------------------------------------------------------------------------------------------- What We Are Looking For To succeed in the role of Full Stack Developer, we believe you have: Qualifications: • A relevant academic degree in IT or equivalent professional experience. • At least 7 years of experience in full stack development. • Experience developing in C# .NET. • Experience with frontend development using JavaScript, HTML, and CSS, preferably with frameworks such as Blazor. • Good understanding of database solutions (e.g., SQL Server). • Experience working with APIs and integrations. • Knowledge of DevOps processes and tools is considered an advantage. • Fluency in both Swedish and English, written and spoken. • Swedish citizenship is required, as the position may involve assignment to a security-classified role. Employment is also subject to a successful security clearance process. • Ability to lead a small team or assigned project. Personal Attributes: • Strong problem-solving and analytical skills. • Excellent communication skills and a collaborative team-player mindset. • Structured and detail-oriented, with a strong focus on quality. • Curious, engaged, and eager to learn and develop new technologies. ---------------------------------------------------------------------------------------------------------------------------------- Your Future at Pacom At Pacom, you will have the opportunity to become part of a dynamic, sales-, technology-, and development-driven company in an exciting growth phase. We offer an environment where innovation and collaboration are at the core, and where you will have the opportunity to: • Participate in the development of market-leading security solutions. • Be part of our journey toward the future of security technology. • Work on socially important projects that contribute to safety and security. • Join a skilled and committed team that supports and inspires one another. • Work in modern offices in Solna, Stockholm, with excellent transport connections. • Enjoy competitive employment terms, including opportunities for personal and professional development. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions * This role is open for candidates based in Solna, Sweden. * Swedish citizenship is required, as the position may involve assignment to a security-classified role. Employment is also subject to a successful security clearance process. ---------------------------------------------------------------------------------------------------------------------------------- Application We are looking for someone who is engaged, curious, and ready to contribute to our success. Would you like to be part of our team and help create the next generation of security solutions? Welcome to Pacom – where innovation meets security. If you have any questions about the role, please do not hesitate to contact us. We look forward to receiving your application. Please send your application to: recruitment@pacom.com For questions, contact: tommie.blomstedt@pacom.com
Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. ---------------------------------------------------------------------------------------------------------------------------------- Help Shape the Future of Securitas Products & Solutions Are you passionate about quality assurance and testing? Do you want to play a key role in delivering cutting-edge security solutions used by organizations where security is critical? Pacom is looking for an experienced and driven QA Lead to join our team in Stockholm and help ensure the highest standards of quality across our products. About Pacom Pacom is a leading provider of integrated security solutions and centrally managed security platforms for organizations with demanding security requirements. As part of the Securitas Group, we combine more than 40 years of innovation with a clear vision: protecting critical assets and simplifying security operations worldwide. Our advanced and scalable security platforms bring together: • Access Control • Video Surveillance • Fire and Intrusion Alarm Systems Our solutions provide a unified operator environment for efficient and seamless security management. We support commercial organizations and government agencies where security is mission-critical. Learn more at pacom.com or pacomgroup.com. ---------------------------------------------------------------------------------------------------------------------------------- The Opportunity As QA Lead, you will be a key contributor to the quality and reliability of our security solutions. This is a hands-on role where you will actively participate in testing while coordinating quality assurance activities across teams and disciplines. You will take a holistic view of the development lifecycle, helping to introduce testing earlier in the process and identifying opportunities to strengthen quality throughout product development. ---------------------------------------------------------------------------------------------------------------------------------- Key Responsibilities Test Planning • Develop and maintain test plans for product releases and major integrations. • Coordinate physical and software-based test environments. • Plan and coordinate field testing activities. Test Execution • Create and organize comprehensive test cases. • Perform functional testing. • Conduct system testing. • Coordinate performance testing initiatives. • Lead and coordinate testing activities across projects. Test Data and Environments • Prepare and maintain test data. • Verify and validate test environments. • Ensure appropriate testing prerequisites are in place, including laboratory responsibilities. Defect Management • Analyze identified defects and issues. • Track bugs and deviations through resolution. • Validate fixes and corrective actions. Quality Assurance • Drive continuous improvements in product quality. • Identify efficiencies within testing processes. • Conduct risk assessments and prioritize testing efforts. Collaboration • Work closely with software developers. • Partner with Product Owners and stakeholders. • Coordinate testing efforts across multiple teams when required. ---------------------------------------------------------------------------------------------------------------------------------- What We're Looking For Required Qualifications • Senior QA/Test Engineer with a minimum of 8 years of professional experience. • Strong experience in functional testing. • Experience with integration testing and system testing. • Experience with defect management and test verification. • Experience managing test data. • Fluent Swedish and English language skills, both written and spoken. • Swedish citizenship is required, as the position may involve assignment to a security-classified role. Employment is subject to successful security clearance. Preferred Qualifications • Experience with test automation. • Experience testing hardware-based systems. • Experience with integrated security solutions or security platforms. Personal Attributes • Highly structured and methodical, with strong attention to quality and detail. • Strong communication and collaboration skills, comfortable working between QA and development teams. • Proactive and solution-oriented, with the ability to identify quality improvements across the entire development lifecycle. • Curious, engaged, and committed to continuous learning and team success. ---------------------------------------------------------------------------------------------------------------------------------- Why Join Pacom? At Pacom, you'll become part of a dynamic technology and product-driven organization experiencing exciting growth. We foster a culture of innovation, collaboration, and professional development. ---------------------------------------------------------------------------------------------------------------------------------- We offer: • A central role in delivering market-leading security solutions. • The opportunity to help shape the future of security technology. • Meaningful work on projects that contribute to public safety and security. • A highly skilled and supportive team environment. • Modern offices in Solna, Stockholm, with excellent transport links. • Competitive employment terms and ongoing professional development opportunities. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions * This role is open for candidates based in Solna, Sweden. * Swedish citizenship is required, as the position may involve assignment to a security-classified role. Employment is also subject to a successful security clearance process. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today We are looking for someone who is engaged, detail-oriented, and ready to make an impact. Would you like to help ensure the quality of the next generation of security solutions? Join Pacom—where innovation meets security. Please submit Your application with English resume version. For questions about the role, please contact: tommie.blomstedt@pacom.com We look forward to hearing from you.
Full Job Description link Pastoral Manager (Whole School with 4-9 Focus) IES Kista Role Specification 1. Purpose of the role The Pastoral Manager, under the Principal, Assistant Principals, and in collaboration with the Year Group Coordinators (HoYs), Mentors, Trygghets Team, Student Assistants, Special Education Department, Student Care Team and the Facilities Coordinator/Care Taker, oversees all aspects of the school’s pastoral and school environment work. The Pastoral Manager leads the Trygghets Team and is responsible to ensure teaching staff conduct their duties with impact. They have a responsibility for the overall safety, well-being and security of students, and must work both pro-actively and reactively on a daily basis. They manage a range of processes so that the school delivers on its key IES Ethos promise to parents, “At IES Kista, we deliver a calm learning environment, where teachers can teach and students learn” - with the evidence to prove it. 1. Main areas of responsibility with expected outcomes 2a) Managing the school’s basic Pastoral Routines and reinforcing school rules 2b) Leading the Trygghets Team and securing impactful adult presence (teachers and other staff) around the school, as well as maintaining a good environment 2c) Working with daily conflicts and incidents towards immediate and sustainable resolutions 2d) Working proactively to combat bullying, conflicts and mobile phone routines and well as a securing clean, garbage/graffiti free school environment 2e) With the Management, DPCP and Facilities Coordinator/Care Taker, manage the school’s camera security system and fire routines 2f) Promoting the “Move with IES Initiative” and/or ensure students have activities during breaks and lunch 1. Mandate and lines of communication - Line managed by the Principal - Operational management of the school’s pastoral work with the Principal and Assistant Principals - Leads and coordinates the work ofthe Trygghets Team - Collaborates with year Team Coordinators - Attend and actively contribute at student care team meetings - Key attendee at weekly grading conferences during mentoring hour - Lead and investigage "kränkande behandling" and discrimination cases 1. Conditions - Full time - “Semestertjänst” - Part of Sveriges Lärare CBA annual salary negotiation under title, “Student Care Coordinator” - Base salary to be negotiated based on qualifications, experience and competencies 1. Desired qualifications, experience and competencies Required Qualifications and Knowledge - Qualifications in leadership, behavioural science, teaching and/or security are desirable - Proven knowledge and known methods of working with conflicts and human behaviour - Working knowledge of the Swedish Education Act, particularly chapter 5 is preferred - Working knowledge of a school’s plan to combat abusive treatment is desirable Required Experience and Skills - Experience in schools or working professionally with young people is a prerequisite - Other management or leadership experience desirable - Tech savvy and able to navigate various internal and external systems - Strong English / Swedish language skills Competencies and values fostered thus far in one’s career, that are critically important for success in the role - Obvious presence, charisma and confidence in working with staff and students. - Must have high emotional intelligence - Ability to be clear, demanding, persuasive, diplomatic, quick thinking and able to resolve issues with immediacy. Highly competent at mediation - Ability to inspire and motivate others towards excellent outcomes - Ability to articulate the highest of expectations and with warm authority - Able to foster good relationships with students but never at the expense of high expectations - Fit, physically capable and able to be active on one’s feet for the majority of the day - Proven ability to thrive in a high tempo environment Internationella Engelska Skolan (IES) is a leading independent school group with academic results far above average and a diverse and energetic staff. Teaching is in both Swedish and English, and the hallways are bilingual. The language of meetings and communication amongst the staff is English. IES is one of Sweden's largest school groups at compulsory school level with 46 schools and around 30,000 students across the country. IES has grown steadily and maintained quality since 1993. N.B. Prior to any offer of employment at IES, a criminal background check is required for all applicants. In Sweden, this is an extract from belastningsregistret from Polismyndigheten and from abroad, this is a record extract from an equivalent police governing body.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. THE ROLE CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. WHAT YOU MIGHT WORK ON Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: * Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. * Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. * Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. RESPONSIBILITIES Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. REQUIREMENTS * Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. * Strong foundation in networking and security: * TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. * Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. * Routing protocols: BGP, OSPF, including path selection and route propagation. * Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. * VPN and encryption: IPSec, SSL/TLS tunnels, GRE. * Zero Trust architecture, network segmentation, modern security models. * Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. * Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. * Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. * Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. * Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. DESIRED SKILLS & EXPERIENCE * SRE, DevOps, or platform engineering experience with direct customer-facing accountability. * Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). * Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. * Data-at-scale analysis using SQL, PromQL, or equivalent. * Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). * Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. * Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. * Experience applying AI/ML to production engineering or operational workflows. * Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. BONUS POINTS * Active Cloudflare user who understands the platform as a practitioner. * Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. * Cloud networking and security experience across AWS, Azure, or GCP. * Web programming (HTML, JavaScript) and regular expressions. * Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). * Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. COMPENSATION ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 * The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. EQUITY This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATION: SINGAPORE WHY THIS ROLE EXISTS Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. THE ROLE CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. WHAT YOU MIGHT WORK ON Rapid response: * Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. * Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. * Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: * Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. * Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. * Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. RESPONSIBILITIES Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. REQUIREMENTS * Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. * Strong foundation in networking and security: * TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. * Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. * Routing protocols: BGP, OSPF, including path selection and route propagation. * Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. * VPN and encryption: IPSec, SSL/TLS tunnels, GRE. * Zero Trust architecture, network segmentation, modern security models. * Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. * Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. * Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. * Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. * Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. DESIRED SKILLS & EXPERIENCE * SRE, DevOps, or platform engineering experience with direct customer-facing accountability. * Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). * Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. * Data-at-scale analysis using SQL, PromQL, or equivalent. * Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). * Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. * Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. * Experience applying AI/ML to production engineering or operational workflows. * Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. BONUS POINTS * Active Cloudflare user who understands the platform as a practitioner. * Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. * Cloud networking and security experience across AWS, Azure, or GCP. * Web programming (HTML, JavaScript) and regular expressions. * Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). * Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Austin, US ABOUT THE ROLE Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. RESPONSIBILITIES RAPID RESPONSE: * Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. * Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. * Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. PROACTIVE ENGINEERING: * Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. * Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. * Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. * Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. * Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. * Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. * Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. * Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. * Strong foundation in networking and security: * TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. * Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. * Routing protocols: BGP, OSPF, including path selection and route propagation. * Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. * VPN and encryption: IPSec, SSL/TLS tunnels, GRE. * Zero Trust architecture, network segmentation, modern security models. * Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. * Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. * Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. * Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. * Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. * SRE, DevOps, or platform engineering experience with direct customer-facing accountability. * Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). * Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. * Data-at-scale analysis using SQL, PromQL, or equivalent. * Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). * Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. * Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. * Experience applying AI/ML to production engineering or operational workflows. * Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. BONUS POINTS * Active Cloudflare user who understands the platform as a practitioner. * Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. * Cloud networking and security experience across AWS, Azure, or GCP. * Web programming (HTML, JavaScript) and regular expressions. * Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). * Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. COMPENSATION EQUITY This role is eligible to participate in Cloudflare's equity plan. BENEFITS (MAY VARY BY REGION) Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun. The below is a description of our benefits for employees in the United States; benefits may vary for employees based outside the U.S. HEALTH & WELFARE BENEFITS * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance FINANCIAL BENEFITS * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan TIME OFF * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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