Search results for "HR-analys"

Verifone

Why Verifone  For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.  Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.  Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.  What's Exciting About The Role  This role offers the opportunity to work within a fast-paced, global payroll environment supporting multiple countries and payroll processes. The successful candidate will gain exposure to end-to-end payroll operations, collaborate with cross-functional teams, and contribute to process improvements and automation initiatives. This is an excellent opportunity for someone looking to further develop their payroll expertise within a dynamic and growing organisation. In addition, the role offers valuable cross-training opportunities across other international payrolls, allowing the successful candidate to broaden their global payroll knowledge and develop expertise across multiple countries. You will also be joining a collaborative and supportive team with a positive culture that encourages learning, teamwork, and professional growth.  Key Responsibilities:  * Process payroll accurately and on time, including calculating wages, deductions, and withholdings using ADP.  * Ensure the accurate and timely submission of payroll taxes, statutory filings, and local compliance requirements.  * Process off-cycle payroll payments, including bonuses, commissions, and terminations.  * Serve as the primary point of contact for employee payroll inquiries and issue resolution through the ServiceNow ticketing system.  * Maintain accurate payroll records, documentation, and audit trails.  * Support year-end payroll activities, including statutory filings and employee annual tax documents.  * Stay current on changes in payroll regulations and ensure ongoing compliance.  * Partner with HR Operations, Benefits, Finance, and HRIS teams to support payroll and employee lifecycle processes.  * Assist with time and attendance validation and payroll inputs.  * Complete payroll audits and support internal and external audit requests  * Create, update, and maintain onboarding documentation, SOPs, job aids, and payroll presentations.  * Support general ledger reconciliations and payroll-to-accounting processes.  * Identify opportunities to streamline, automate, and improve payroll processes.  * Contribute to continuous improvement initiatives in a fast-paced, global environment.  Skills and Experience We Desire  * Minimum of 3 years of payroll experience required.  * Strong knowledge of payroll regulations, tax compliance, and statutory requirements.  * Experience supporting multi-country or global payrolls preferred.  * Proficiency in ADP Streamline preferred.  * Experience using Workday HRIS preferred.  * Strong proficiency in Microsoft Excel and other Microsoft applications.  * Experience working in an audit-driven or SOX-controlled environment preferred.  * Strong analytical and problem-solving skills with the ability to resolve payroll issues efficiently.  * Excellent attention to detail and commitment to accuracy.  * Strong communication and interpersonal skills, with the ability to partner effectively with employees and stakeholders at all levels.  * Ability to handle confidential and sensitive information with discretion and professionalism.  * Comfortable working in a fast-paced, high-growth, global organization.  * Fluent in English as this role will cover payroll responsibilities for the Nordics (Sweden, Denmark, Norway, Finland and Iceland).  Our Commitment  Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.  As a Global Mobility Lead, you will report to the Global Mobility Manager who oversees Roblox’s worldwide immigration and relocation programs. As a member of Global Mobility team, this role will serve as a Subject Matter Expert for employees, managers, and internal stakeholders on complex immigration cases, implications, and relocation logistics. This role will ensure a seamless, compliant, and positive experience for employees and their families throughout their global mobility journey. You Will: * Immigration Strategy & Compliance (Core Focus): Serve as Subject Matter expert on global immigration laws. Manage the full lifecycle of global work permit, visa, and residency applications, coordinating with external legal counsel. Conduct immigration assessments, determine eligibility, and identify risks. Ensure robust compliance, maintaining meticulous records and audit trails. Monitor regulatory changes and advise on impacts. * Vendor Management & Collaboration: Manage relationships with global mobility service providers (immigration firms, relocation companies, tax consultants). Collaborate and advise HR Business Partners, Legal, Finance, and Payroll to ensure streamlined processes. * Policy Interpretation & Consultation: Interpret and apply global mobility and immigration policies, providing advice on various scenarios.  * Reporting & Analytics: Maintain accurate data in global mobility systems and HRIS. Generate reports and analyze mobility data to identify trends and measure program effectiveness. * Employee Experience: Provide exceptional customer service and empathetic support to builders and their families.  * Program Development: Assist in developing and updating global mobility policies, procedures, and guidelines to ensure alignment with business objectives and regulatory compliance. Utilize AI / Automation to create efficiency in the programs. Assist in other HR-related projects and initiatives as assigned.  You Have: * Education: Bachelor's degree in Human Resources or a related field. * Experience: 7-10 years of progressive global mobility experience, with a significant portion dedicated to managing complex corporate immigration programs across multiple countries. Experience with a multinational corporation or a global mobility/immigration consulting firm is highly desirable. * Technical Expertise: * In-depth, practical knowledge of global immigration laws, processes, and visa types (e.g., H-1B, L-1, EAD, Permanent Residency for US; Intra-company transfers, Skilled Worker Visas for other regions). * Strong understanding of global mobility principles, including compensation methodologies, tax equalization/protection, and international relocation logistics. * Proficiency in HRIS systems like Workday, and other systems like GreenHouse, Jira.  * Soft Skills: * Exceptional communication skills (written and verbal), with the ability to clearly articulate complex legal and policy information to a diverse audience. * Strong analytical, problem-solving, and critical thinking abilities. * Excellent organizational skills, with the ability to manage a high volume of complex cases simultaneously under pressure. * Strong ability to build relationships and influence stakeholders at all levels. * Proactive, self-starter with a strong sense of ownership. Certifications (Preferred): Global Mobility Specialist (GMS) and/or Certified Relocation Professional (CRP) from Worldwide ERC®. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $205,960—$240,600 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   About the Team The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.  Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.  At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.  Opportunity  We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.  This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.  In this role, you will lead the teams responsible for:  * People Help Desk / Tier 1 services  * Tier 0 / self-service and knowledge foundations  * Global People Relations Services, including case governance and specialist support for complex employee relations matters  You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.  This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.  This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.  What you’ll do  Lead Agoda’s People Services front door and employee support model * Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams.  * Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.  * Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.  * Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach.  Lead the People Services & Help Desk team * Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.  * Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.  * Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.  * Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.  Lead Global People Relations Services * Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.  * Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.  * Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.  * Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.  * Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.  Own the operating interfaces across Tier 1, People Relations, and specialist teams * Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization.  * Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.  * Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.  * Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.  Build Tier 0 / self-service and knowledge management foundations * Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.  * Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.  * Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.  * Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.  Enable digital, conversational, and AI-supported service delivery * Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.  * Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.  * Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.  * Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.  Drive operational excellence and continuous improvement * Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.  * Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.  * Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.  * Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.  Lead through insight, stakeholder partnership, and change * Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.  * Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.  * Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.  * Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.   What you’ll need to succeed  * Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.  * Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.  * Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.  * Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.  * Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.  * Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.  * Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.  * Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.  * Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.  * Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.  * Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.  * Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.   It’s great if you also have  * Experience in a global or regional HR shared services / People services environment.  * Experience leading both broad employee support teams and specialist employee relations or case management teams.  * Experience in knowledge management, service content strategy, and self-service adoption.  * Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.  * Experience improving employee experience through service redesign, process simplification, or digital product thinking.  * Experience in a high-growth tech, internet, or digital business.  * Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.   Why this role matters  This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.  As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.  #PeopleServices #HRSharedServices #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Bangalore #India #Bengaluru #India #Hyderabad #India #NewDelhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   About the Team The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.  Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.  At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.  Opportunity  We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.  This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.  In this role, you will lead the teams responsible for:  * People Help Desk / Tier 1 services  * Tier 0 / self-service and knowledge foundations  * Global People Relations Services, including case governance and specialist support for complex employee relations matters  You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.  This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.  This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.  What you’ll do  Lead Agoda’s People Services front door and employee support model * Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams.  * Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.  * Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.  * Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach.  Lead the People Services & Help Desk team * Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.  * Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.  * Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.  * Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.  Lead Global People Relations Services * Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.  * Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.  * Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.  * Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.  * Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.  Own the operating interfaces across Tier 1, People Relations, and specialist teams * Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization.  * Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.  * Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.  * Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.  Build Tier 0 / self-service and knowledge management foundations * Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.  * Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.  * Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.  * Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.  Enable digital, conversational, and AI-supported service delivery * Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.  * Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.  * Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.  * Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.  Drive operational excellence and continuous improvement * Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.  * Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.  * Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.  * Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.  Lead through insight, stakeholder partnership, and change * Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.  * Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.  * Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.  * Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.   What you’ll need to succeed  * Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.  * Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.  * Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.  * Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.  * Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.  * Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.  * Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.  * Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.  * Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.  * Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.  * Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.  * Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.   It’s great if you also have  * Experience in a global or regional HR shared services / People services environment.  * Experience leading both broad employee support teams and specialist employee relations or case management teams.  * Experience in knowledge management, service content strategy, and self-service adoption.  * Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.  * Experience improving employee experience through service redesign, process simplification, or digital product thinking.  * Experience in a high-growth tech, internet, or digital business.  * Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.   Why this role matters  This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.  As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.  #PeopleServices #HRSharedServices #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Bangalore #India #Bengaluru #India #Hyderabad #India #NewDelhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   About the Team The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.  Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.  At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.  Opportunity  We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.  This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.  In this role, you will lead the teams responsible for:  * People Help Desk / Tier 1 services  * Tier 0 / self-service and knowledge foundations  * Global People Relations Services, including case governance and specialist support for complex employee relations matters  You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.  This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.  This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.  What you’ll do  Lead Agoda’s People Services front door and employee support model * Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams.  * Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.  * Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.  * Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach.  Lead the People Services & Help Desk team * Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.  * Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.  * Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.  * Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.  Lead Global People Relations Services * Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.  * Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.  * Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.  * Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.  * Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.  Own the operating interfaces across Tier 1, People Relations, and specialist teams * Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization.  * Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.  * Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.  * Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.  Build Tier 0 / self-service and knowledge management foundations * Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.  * Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.  * Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.  * Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.  Enable digital, conversational, and AI-supported service delivery * Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.  * Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.  * Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.  * Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.  Drive operational excellence and continuous improvement * Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.  * Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.  * Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.  * Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.  Lead through insight, stakeholder partnership, and change * Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.  * Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.  * Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.  * Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.   What you’ll need to succeed  * Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.  * Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.  * Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.  * Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.  * Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.  * Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.  * Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.  * Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.  * Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.  * Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.  * Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.  * Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.   It’s great if you also have  * Experience in a global or regional HR shared services / People services environment.  * Experience leading both broad employee support teams and specialist employee relations or case management teams.  * Experience in knowledge management, service content strategy, and self-service adoption.  * Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.  * Experience improving employee experience through service redesign, process simplification, or digital product thinking.  * Experience in a high-growth tech, internet, or digital business.  * Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.   Why this role matters  This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.  As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.  #PeopleServices #HRSharedServices #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Bangalore #India #Bengaluru #India #Hyderabad #India #NewDelhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Databricks

GAQ327R188 Mission Databricks’ Finance team is looking for an experienced and proactive global stock plan administrator to assist with the development and scaling of a world-class equity program. The successful candidate will work with the Senior Manager of Stock Administration and be responsible for hands-on, end-to-end administration of Datbricks’s global equity plans on Shareworks Private Market solution (including but not limited to options, RSUs and warrants). The ideal candidate will have at least 6 years of private and public company experience and be exceptionally organized, responsible, detail-oriented, and resourceful. Responsibilities: * Administer the company’s equity plans for all employees globally. * Work closely with the internal tax and payroll team regarding global plan management, including tax withholding, compliance, and related matters. * Process and manage all stock transactions for the global workforce and tax payments associated with each transaction. * Provide a superior level of customer service to employees, management, and others. * Support employee understanding of equity awards, and company programs, and policies by providing live and recorded presentations to new and existing employees. * Assist the Stock Admin Manager in working with inside and outside counsel to monitor global compliance developments for our global stock plan. * Perform data entry and manage daily and cyclical stock administration processes for grants, stock option exercises, terminations, and leaves using Shareworks private company platform. * Understand and have working knowledge and experience in the application of accounting rules associated with stock-based compensation (ASC-718). * Prepare monthly reconciliations of option grants, exercises, RSU releases, grant cancellations, and outstanding share balances. * Assist the Stock Admin Manager with global reporting requirements to ensure compliance with each jurisdiction’s rules and regulations. * Prepare custom reports and reconciliations to assist in the review of equity and transaction data. * Assist in providing supporting documents for internal/external SOX auditors and respond accurately, thoroughly, and timely to requests for data. * Perform other duties and ad hoc requests as requested. * Maintain an effective partnership with internal Legal, Finance, Tax, Payroll, and PeopleOps. Qualifications * 6+ years of relevant experience in the administration of global equity plans (ideally for both private and publicly traded U.S. companies). Bachelor’s degree required, CEP Level III, or equivalent certification preferred/ minimum of CEP Level I required. * Strong working knowledge of stock plans and various equity award types. * General understanding of equity taxation. * An expert in the use of Shareworks and Excel (pivot tables, V-lookups). * Track record of effectively collaborating with cross-functional groups (e.g., Finance, Legal, Accounting, Payroll, HR). * Demonstrated experience working directly with Shareworks and other major third-party equity software systems and brokerage firms. * Workday experience. * Demonstrated analytical abilities and Excel skills. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

GAQ127R57 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Databricks is looking for a Senior Manager, Payroll to own end-to-end payroll delivery for the United States and Canada. This is a hands-on leadership role — you will run the operations, lead the team, own the compliance, and be the subject matter expert the business turns to when it matters. You will sit within the Global Payroll function, reporting directly to the Senior Director, Head of Global Payroll, and will be an active member of the Payroll Leadership Team — contributing to global strategy, cross-regional alignment, and function-wide initiatives beyond your direct remit. You will manage a team of four to five payroll professionals and be accountable for accurate, timely, and compliant payroll for a fast-scaling workforce across multiple US states and Canadian provinces. This is not a coordinator role with a manager title. We need someone who has been in the engine room, knows what good looks like, and can build it here. The impact you will have: PAYROLL OPERATIONS * Own the full payroll cycle — semi-monthly and off-cycle runs — for all US and Canadian employees, ensuring accuracy, timeliness, and a clean audit trail on every run * Manage the payroll calendar, cut-off deadlines, and coordination with HR and Finance to ensure data integrity from hire to final pay * Serve as the primary escalation point for payroll discrepancies, employee queries, and operational issues — resolving with speed and precision * Drive continuous improvement across payroll processes, reducing manual effort and increasing controls without sacrificing responsiveness TECHNOLOGY & SYSTEMS * Work within Workday Payroll and Workday HCM as the primary payroll platform — managing pay runs, earnings and deduction codes, and audit reporting * Utilise ADP Smart Compliance for multi-state and provincial tax filing, remittance, and amendment management * Partner with HRIS and IT on system upgrades, open enrolment changes, and configuration changes requiring payroll impact assessment * Identify opportunities to reduce manual reconciliation and improve data accuracy across the payroll tech stack TAX COMPLIANCE — US & CANADA * Ensure full compliance with federal, state, and local payroll tax obligations across all US jurisdictions including multi-state nexus, SUI, SDI, and local levies * Manage Canadian payroll tax compliance across all provinces — CPP, EI, provincial income tax, and Quebec-specific requirements (QPP, QPIP) * Own year-end processes end to end — W-2, W-2c, T4, T4A, RL-1 — from reconciliation through employee distribution and agency filing * Manage tax registration, filing, amendment, and penalty response across all active jurisdictions * Stay ahead of legislative changes — federal and sub-national — and translate them into process and system updates before they become compliance gaps EQUITY & SUPPLEMENTAL COMPENSATION * Manage payroll processing and tax withholding for RSU vesting events, including coordination with Stock Administration on vest schedules, sell-to-cover mechanics, and supplemental withholding rates * Ensure correct treatment of ESPP, NQSOs, ISOs, and other equity instruments from a payroll tax perspective * Partner with Legal and Tax on equity income sourcing and IRS / CRA reporting obligations on equity-derived income * Reconcile equity payroll data to stock admin records each quarter with zero tolerance for mismatch TEAM LEADERSHIP * Lead, develop, and performance-manage a team of four to five payroll professionals — setting clear expectations, managing workload, and building capability * Create a team culture where accuracy is non-negotiable, deadlines are owned not managed around, and problems surface early * Build redundancy and cross-training so the function is never single-threaded on any critical process * Coach the team on technical depth — tax law, equity mechanics, compliance — so they grow into the next generation of payroll leaders CONTROLS, AUDIT & GOVERNANCE * Design and maintain SOX-compliant payroll controls, including segregation of duties, approval workflows, and exception reporting * Lead payroll's response to internal and external audits — preparing documentation, managing timelines, and closing findings without repeat * Maintain payroll policy documentation and desktop procedures, updated with every legislative or system change * Produce monthly payroll metrics and variance analysis for Finance and HR leadership What we look for: * 8+ years of hands-on US and Canada payroll experience, with at least 3 years in a leadership role managing a team * Deep working knowledge of US multi-state payroll tax — nexus determination, reciprocity agreements, SUI/SDI, supplemental withholding rates * Solid understanding of Canadian payroll compliance — CPP/QPP, EI/QPIP, provincial tax, T4/RL-1 year-end * Proven experience managing RSU and equity payroll — from vest event processing through W-2/T4 reconciliation * Strong command of payroll reconciliation, general ledger mapping, and accrual processes * Experience leading teams of four or more people — you know how to delegate, develop, and hold people accountable * CPP (Certified Payroll Professional) or equivalent certification preferred NICE TO HAVE * Experience with Workday Payroll and Workday HCM — working knowledge of the platform in a payroll operations context is a strong advantage * Hands-on experience with ADP Smart Compliance for multi-jurisdictional tax filing and agency management is a strong advantage * Experience supporting a high-growth technology company through rapid headcount scaling across new US states and Canadian provinces * Familiarity with Shareworks for stock plan administration and equity payroll integration is an added advantage * Experience with payroll and equity tax rules for mobile employee populations * Exposure to global payroll coordination and vendor management beyond North America   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $189,300—$260,250 USD Zone 2 Pay Range $170,300—$234,200 USD Zone 3 Pay Range $160,900—$221,200 USD Zone 4 Pay Range $151,400—$208,250 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

GAQ327R263 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. We are seeking a strategic, operationally strong Director, Travel & Expense to lead and modernize our global travel, expense, and corporate spend ecosystem. This leader will drive a digital-first, highly scalable program that improves the employee experience while strengthening governance, compliance, and financial discipline across a fast-growing global organization. This role is ideal for a builder who can define future-state strategy while also leading hands-on execution, operational rigor, and measurable outcomes. The successful candidate will partner closely across Finance, Procurement, IT, HR, Security, and Operations to create a seamless and future-ready T&E model. The impact you will have: * Lead the transformation of the T&E program into a modern, automated, digital-first experience, including AI-enabled workflows, touchless expense processing, automated audit controls, and intelligent policy enforcement. * Create a frictionless employee experience across booking, expense submission, approvals, reimbursements, and support while simplifying processes and reducing manual work. * Build a scalable global T&E roadmap that balances agility, governance, employee experience, and operational efficiency, with clear KPIs, dashboards, and change management to support adoption. * Oversee global business travel operations across air, hotel, ground transportation, meetings, and traveler support, while shaping regional travel strategies for a distributed workforce. * Manage travel partners and supplier relationships to improve service levels, optimize spend, and support evolving business needs. * Partner with Security and HR to strengthen traveler safety, duty of care, and crisis response capabilities. * Lead enterprise expense reimbursement and corporate card programs with a focus on automation, compliance, scalability, and employee experience. * Implement intelligent expense capabilities such as auto-generated reports, AI auditing, receipt automation, and policy-driven workflows, while simplifying approvals and accelerating reimbursement cycles. * Partner closely with AP, Payroll, and Finance Operations to streamline end-to-end financial processes. * Own the T&E technology ecosystem, including platforms such as Emburse, Egencia, Ramp, Brex, AppZen, and corporate card integrations; partner with IT and Finance Systems on integrations, APIs, and analytics. * Ensure strong policy governance, financial controls, audit readiness, and compliance with global tax, regulatory, data privacy, and regional travel requirements. * Build and lead a high-performing global team, develop leadership bench strength, and influence cross-functional stakeholders in a complex, fast-moving environment. What we look for: * Bachelor’s degree in Finance, Business, Supply Chain, Hospitality, Information Systems, or a related field. * 10+ years of progressive leadership experience in Travel, Expense, Procurement, Finance Operations, Shared Services, or related functions. * Proven success leading T&E transformation, automation, or digital modernization initiatives in high-growth or fast-paced organizations. * Experience leading global or multinational T&E programs and managing regional operations and cross-border transformation efforts. * Strong operational leadership with the ability to translate strategy into scalable execution. * Deep expertise in T&E platforms, workflow automation, corporate card programs, and expense technologies. * Strong understanding of AI-enabled operations, process redesign, and scalable service delivery models. * Exceptional stakeholder management, communication, and change leadership skills, with the ability to lead through ambiguity and evolving business priorities. * Experience leading global or multinational T&E programs. * MBA, CPA, CTP, or related certification preferred. * Lean Six Sigma, automation, or digital transformation experience strongly preferred.     Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $209,500—$288,100 USD Zone 2 Pay Range $188,600—$259,250 USD Zone 3 Pay Range $178,100—$244,850 USD Zone 4 Pay Range $167,600—$230,450 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

SLSQ427R323 The GTM Planning & Automation Specialist will help design, build, and scale Databricks’ next-gen global GTM planning processes. We are looking for a hungry, AI-native builder who views manual workflows as a technical challenge to solve. In this role, you will embed AI, and modern automation directly into our core planning workflows spanning territory assignment, quota modeling, and headcount tracking to transform how our global sales organization operates. The Impact You Will Have * AI-Driven Process Engineering – Design and deploy AI-assisted workflows and agents to automate territory design and account assignment * Intelligent Headcount & Quota Execution – Reengineer the GTM headcount and capacity modeling processes that connect Finance, HR, and Sales data * Next-Gen Planning Infrastructure – Move our infrastructure away from fragile, legacy spreadsheets and toward scalable code, automated data pipelines, and AI-prompt workflows that improve accuracy and speed up planning cycles * Data & Tool Integration – Build lightweight integrations and automations that connect Salesforce, SQL databases, and internal Databricks tools to ensure real-time data flow What We Look For * 2–4 years of experience in Revenue Operations, Sales Operations, Data Analytics, or a highly technical strategy role—ideally within a fast-paced technology environment * AI-Native Mindset – Proactive builder who regularly uses LLMs, API integrations, and code (Python/SQL) to automate tasks, and orchestrate complex prompts * Data & Coding Fundamentals – Strong proficiency in SQL and Python (or similar scripting languages) to extract, clean, and manipulate large data structures. Experience with BI tools and the Databricks platform is a plus * Process Automation Toolkit – Hands-on experience building automations or using workflow automation tools to connect disparate data systems * A strong bias for action * Thrives in ambiguity and a high-growth environment   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $92,800—$127,600 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a founding member of the Security Operations team in EMEA, you will join us at an exciting time in Roblox’s SIRT & SOC program. You will design and build the detections, automation and tooling that let a lean team monitor and protect players, developers, employees and the platform at global scale and serve as security incident commander in the region. This is a highly autonomous role where you will be a primary decision-maker, core to our mission to maintain a highly capable 24/7/365 monitoring and response capability. While you will work in close collaboration with peers at our US West Coast Headquarters, the time difference requires an engineer who can operate independently, making critical decisions without immediate oversight. We favor engineering our way out of toil through automation, orchestration, detections-as-code, and risk-based prioritization, while retaining the deep technical skills required to conduct detailed, hands-on analysis and lead response end-to-end when the situation warrants. Work Environment: This role is based in London, UK. You will be working from a dedicated, private space located within a shared office environment, designed to enable collaboration while remaining secure. YOU WILL: * Build Detection & Response Systems: Design, write, and maintain production-quality detections, automations and integrations (detections-as-code, SOAR playbooks, data and enrichment pipelines) that scale our monitoring capability and reduce manual toil. * Own Tooling & Platform: Develop and improve the tooling the global SIRT/SOC depends on alert quality and enrichment, case-management integrations and automation that powers reliable "follow-the-sun" hand-offs. * Exercise High Autonomy: Act as the primary Incident Commander for the European time zone, making critical, time-sensitive decisions independently before US HQ comes online. You will serve as the senior-most security engineering point of contact in the region. * Drive Strategy & Architecture: Shape the technical direction of the detection & response engineering function, specifically architecting how global hand-offs and "follow-the-sun" models can be optimized and automated. * Command Security Incidents: Ensure serious threats and impacts are understood, mitigated, and learned from with speed and professionalism, often leading responses end-to-end without immediate escalation paths during local hours — and turning what you learn into durable, automated detections. * Conduct Forensic Investigations & Threat Hunt: Dig into complex context to determine whether threats exist, take decisive action and proactively hunt for anomalous activity in our signals, distinguishing outliers from threats. * Lead High-Profile Responses: Collaborate with Security and Engineering to lead responses to major vulnerabilities or platform-wide events. * Collaborate Cross-Functionally: Work with Legal, HR, Executive teams, and external partners (Developers & Customers). You will also travel semi-regularly to the USA to visit HQ, ensuring deep alignment with central engineering and security leadership. YOU HAVE: * Experience: 10+ years across security engineering, Infosec, IT, Infra/SRE, and/or Incident Response. * Specialization: 7+ years specifically in Detection or Response, with a track record of building, writing detections, automation or security tooling, not solely operating. * Engineering Proficiency: Comfortable writing and reviewing production-quality code (Scripting) and building automations, integrations and data pipelines that others depend on. * Autonomous Leadership: Proven ability to work independently in satellite offices or distributed teams. You are comfortable being the "person in charge" during your shift and making calls that impact the business. * Incident Command: Extensive experience operating as an incident commander. You can flex into deep engineering work but also possess the executive presence to coordinate responders and communicate status to leadership. * Investigations: Expert-level capability investigating threats in enterprise and production environments, taking ownership from identification to resolution. * Knowledge/Tools/Techniques: Deep understanding of security tooling (SIEM, EDR, IDS/IPS, NDR, SOAR) and experience extending or building on it. You are proficient in applying Incident Response frameworks (NIST IR Lifecycle, Cyber Kill Chain, MITRE ATT&CK) to real-world scenarios, and you collaborate effectively with engineering colleagues, leveraging extensive expertise across infrastructure and technologies (Public Cloud, OS, Virtualization, Containerization, Networking, Build/Development infrastructure, and Hardware). * Education: Bachelor's degree in Computer Science, Cybersecurity, or a related technical field; advanced degree preferred or equivalent experience. YOU ARE: * A Builder-Operator: You would rather automate a problem out of existence than staff around it and you hold yourself to an engineering bar even under incident pressure. * A Strategic Self-Starter: You don't wait for instructions. You identify gaps in coverage — especially those unique to regional or time-zone-specific challenges — and fix them. * A Detailed Thinker: You enjoy exploring the details and considering the second- and third-order effects of your decisions. * An Eager Problem Solver: You are drawn to complex issues rather than avoidant of them. * Emboldened to Make Change: You instinctively ask what you can do to improve the situation rather than waiting to be prompted. * Compelled by our Mission: You are driven by the opportunity to protect our community and the safe space we've created. * A Calculated Risk Taker: You move fast, navigating reasonable risks to take action and build capabilities as quickly as possible. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Databricks

(P-1384)   About the Team At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. In this role, you will work closely with leaders across the company, within engineering, as well as with product management, field engineering, recruiting and HR. You will lead critical initiatives that enhance developer productivity and drive innovation in the developer platform space. You will be at the forefront of integrating AI tools into the developer workflow, shaping the future of AI-assisted development.   The impact you will have: * Solve real business needs at a large scale by applying your software engineering * Ensure consistent delivery against milestones and strong alignment with the field working "two-in-a-box" with product leadership * Evolve organizational structure to align with long term initiatives, build strong "5 ingredient" teams with good comms architecture * Manage technical debt, including long term technical architecture decisions and balance product roadmap * Leading and participating in technical, product, and design discussions  * Building, managing, and operating a highly scalable services in the cloud * Growing leaders on the team by providing coaching, mentorship, and growth opportunities * Partnering with other engineering and product leaders on planning, prioritization and staffing * Creating a culture of excellence on the team while leading with empathy   What we look for: * 15+ years of industry experience building and supporting large-scale distributed systems * Building, growing, and managing high-performance teams * Ability to attract and hire engineers who meet the Databricks hiring principles * Existing experience building and running cloud platforms -or- demonstrated ability to quickly learn new concepts in the SaaS space (e.g technical background and fast learner). * Experience working cross-functionality with product management and directly with customers; ability to deeply understand product and customer personas. * BS in Computer Science or Masters or PhD  About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

Location: San Francisco or Mountain View, California GAQ327R225 Databricks is building an Agentic Enterprise applications Platform a scalable, governed AI application platform built on Databricks that enables any internal team (GTM, Finance, HR, Legal, Product) to build production grade agentic applications in weeks, not months. The platform provides a managed agent runtime, standardized MCP connectors to enterprise systems of record, a shared UI component library with a design system, an intelligence data/context layer and a gold-standard promotion pipeline from prototype to production.   As a Staff Product Manager, you will own the product strategy, roadmap, and execution for the Agentic Platform the foundational layer that every domain workspace depends on. You will work across agent runtime, MCP connectors, intelligence layer, evaluation framework, developer experience, and governance to deliver a platform that reduces time-to-production from months to weeks while maintaining enterprise grade quality, security, and reliability. You will partner closely with Application Engineering, the CIO organization, and domain teams across GTM, HR, Finance, and Product to ensure the platform serves real needs and scales with the organization. The impact you will have: * Own the Agentic Platform strategy and roadmap. Define what ships, in what order, and why. Translate organizational outcomes into concrete platform capabilities with measurable success criteria. * Define and drive the agent   and runtime. Establish the managed agent runtime supporting multi step orchestration with durable execution, model gateway abstraction across all providers, governed tool invocation, and configurable per-agent guardrails (cost ceilings, timeouts, blast radius limits). * Build the MCP connector ecosystem. Own the strategy for standardized, bidirectional connectors various systems of record. Drive on behalf of identity propagation, idempotency, dry-run/preview mode, and a connector SDK that lets domain teams onboard new systems without platform changes. * Establish the intelligence layer. Define the three layer data architecture: knowledge graph (curated domain knowledge), context graph (live entity state from systems of record), and temporal memory (session, user preferences, and episodic history). Ensure unified retrieval across vector, structured, and graph sources with source traceability on every context element. * Ship the evaluation and quality framework. Own the AI-judge evaluation pipeline: offline eval with golden datasets, online LLM-as-judge scoring, domain-specific judges (Finance, HR, Legal, Sales), and mandatory evaluation gates in CI/CD. No agent reaches production without passing quality and safety thresholds. * Design the developer experience. Make the platform self-service by construction. Domain teams provision agent projects, promote across environments, and access connectors without platform-team tickets. SDK, CLI, sandbox environments, agent templates, and documentation — the paved road must be faster than building bespoke. Target: idea to production in <4 weeks for a standard agent. * Define the federation and adoption model. Establish the three tiers of adoption (platform built, domain built on platform, citizen developer edge apps) with governance checkpoints at each gate. Drive the gold-standard promotion pipeline from edge prototype to production hardened service.    What we look for: * 8+ years of product management experience, with at least 3 years on internal platform, infrastructure, or developer-experience products. * Deep experience building platforms that other teams build on you understand the difference between a platform and an application, and you have opinions about API design, developer ergonomics, and self service. * Demonstrated experience with AI/ML platforms, agent frameworks, LLM-powered applications, or agentic systems. You know what an agent runtime is, what RAG means in practice, and why evaluation is the hardest part. * Strong technical foundation you can read architecture diagrams, discuss trade offs with engineers (e.g., sync vs. async, checkpointing strategies, context window management), and make informed prioritization decisions on deeply technical work. * Experience defining and shipping developer experiences: SDKs, CLIs, templates, documentation, and self service workflows. You measure success by adoption and developer NPS, not feature count. * Proven ability to lead cross-functional initiatives across 4+ teams without direct authority. You influence through clarity, conviction, and stakeholder alignment. * Strong written communication strategy documents, PRDs, and executive briefs that drive alignment at VP and CIO level. * Comfort with ambiguity, you will define the roadmap for capabilities that don't exist yet, in a space that is evolving weekly. Nice to have: * Experience with Databricks, Lakehouse architecture, Unity Catalog, MLflow, or Delta Lake. * Familiarity with LangGraph, LangChain, or similar agent orchestration frameworks. * Familiarity with MCP (Model Context Protocol), A2A (Agent-to-Agent), or AG-UI protocols. * Experience building AI evaluation frameworks LLM-as-judge, red-teaming, or automated quality scoring. * Experience with design systems, component libraries, or frontend platform work. * Background in enterprise SaaS platform consolidation or migration.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $172,200—$236,850 USD   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $172,200—$258,400 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

P-1600 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We build and run the world’s leading data and AI infrastructure platform so customers can transform deep data insights into business outcomes. Founded by engineers and grounded in customer obsession, we embrace every opportunity to tackle complex technical challenges — from creating next-generation UI/UX for interacting with data to scaling our services across millions of virtual machines. And we're only getting started. As the Senior Engineering Manager for Customer Experience Intelligence (CXI), you will architect, lead and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. THE IMPACT YOU WILL HAVE: * Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. * Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. * Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. * Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. * Enterprise-Grade Observability: Implement robust backend tracing, logging, transparency, and safe execution including instant rollback mechanisms for critical AI-driven business decisions. * Cross-Functional Leadership: Act as a technical liaison between CXI, Product, Platform Engineering, and business stakeholders across various organizations to unblock dependencies and align roadmaps. * Raise the Bar: Set a high engineering bar for backend code quality, system performance, and architectural maintainability in line with Databricks standards. * Mentor and Cultivate: Mentor engineers and subject matter experts (SMEs) across Software, Support, and internal operations teams. WHAT WE LOOK FOR: * BS or higher degree in Computer Science or a related field. * 10+ years of experience building and operating AI-native workflow products or platforms. * 5+ years of experience leading and growing software engineering teams. * Demonstrated ability to combine software engineering, AI capabilities, operational workflows, and product thinking into cohesive customer experiences. * Strong product judgment with the ability to translate ambiguous operational problems into intuitive workflows and measurable business outcomes. * Experienced influencing across multiple engineering and product organizations. * Excellent written and verbal skills with the ability to articulate complex strategies clearly and concisely.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $222,000—$312,600 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

RDQ427R507 At Databricks, we are obsessed with enabling data teams to solve the world’s toughest problems by partnering with the ISVs that drive innovation across every line of business. We enable our partners to bring deep intelligence into the critical workflows their customers rely on every day, from delivering real-time CRM behavioral insights to optimizing complex HR workforce planning. We do this by building and running the world’s best data and AI infrastructure platform, so our customers can focus on the high-value challenges that are central to their own missions. Founded in 2013 by the original creators of Apache Spark, Databricks has grown from a tiny corner office in Berkeley, CA to a global organization with over 8,000 employees. Thousands of organizations, from small startups to Fortune 100, trust Databricks with their mission-critical workloads, making us one of the fastest-growing SaaS companies in the world and one of the top 5 move valuable private companies. As the Partner Development Manager, Business Application Partnerships, you will be responsible for developing, managing, and scaling our global partner ecosystem that makes Databricks the best place to run data-and-AI-intensive workloads central to core enterprise Line of Business operations. You will build and own strategic partnerships with a set of top ISVs across CRM/CSM, HCM, Finance, ERP — building joint solutions, co-creating joint GTM plays, and helping our field and customers realize the value of combining Databricks with leading Business Application partners. The impact you will have: We are looking for someone who has previously managed Business Application ISVs at a hyperscaler or worked at a leading Business Application ISV. The role demands both technical and GTM acumen — able to work with Product and Engineering teams on integrations, as well as with Sales and Marketing teams on go-to-market execution. It is a fast-paced, cross-functional role requiring strong communication, prioritization, and presentation skills, and the ability to quickly context-switch between product, engineering, and field conversations. Success will require deep subject matter expertise in large-scale technology ecosystems, coupled with a scrappy, entrepreneurial spirit to build partnerships that establish Databricks as the best place to run Business Application workloads for years to come. * Build and own comprehensive, end-to-end partnership business plans for a portfolio of top-tier ISVs, integrating GTM strategies, product innovation roadmaps, and marketing initiatives to deliver measurable business outcomes. * Lead the end-to-end lifecycle of top ISV partnerships in the Business Applications category, from joint business planning to solution development and execution.  * Drive enablement and field readiness to ensure both Databricks and partner teams can effectively position and deliver these joint offerings. * Serve as the internal voice of top partners in category, collaborating with Product, Sales, and Marketing leadership to influence our roadmap and ensure our strategy addresses the evolving needs of the Business Application landscape. What we look for: * 7+ years in product partnerships, business development, or partner management, including 5+ years focused on Business Applications or cloud ecosystems. * Proven success launching ISV integrations and GTM motions in Business Applications with hyperscalers * Deep understanding and network across Business Application ecosystems — CRM/CSM, HCM, Finance, ERP, and related workflows, and ability to develop joint value propositions that resonate with technical and business decision-makers alike. * Strong cross-functional leadership skills — able to influence Product, Engineering, Sales, Marketing, and Business Operations teams. * Experience navigating co-opetition dynamics and sensitive partner relationships. * Excellent written, verbal, and presentation skills  * Grit, humility, and the ability to operate in a high-growth, founder-led environment.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $178,800—$245,850 USD   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 2 Pay Range $161,000—$221,300 USD   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 3 Pay Range $152,000—$209,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

P-1640 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Backend Software Engineer for Customer Experience Intelligence (CXI), you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. THE IMPACT YOU WILL HAVE * Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. * Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. * Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. * Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. * Enterprise-Grade Observability: Implement robust backend tracing, logging, transparency, and safe execution including instant rollback mechanisms for critical AI-driven business decisions. * Cross-Functional Leadership: Act as a technical liaison between CXI, Product, Platform Engineering, and business stakeholders across various organizations to unblock dependencies and align roadmaps. * Raise the Bar: Set a high engineering bar for backend code quality, system performance, and architectural maintainability in line with Databricks standards. * Mentor and Cultivate: Mentor engineers and subject matter experts (SMEs) across Software, Support, and internal operations teams. WHAT WE LOOK FOR * BS or higher degree in Computer Science or a related engineering field. * Extensive backend development experience designing, building, and maintaining high-throughput production systems. * Proven success deploying enterprise-grade backend infrastructure, microservices, and robust APIs in highly complex environments. * Deep familiarity with distributed systems, data platforms, and handling large-scale internal or external traffic. * Hands-on experience with ML-assisted backend systems, LLM orchestration frameworks, state machines, or agentic automation. * Strong understanding of multi-cloud environments (AWS, Azure, GCP) alongside enterprise compliance, data privacy, and security constraints.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $164,200—$225,700 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

P-1651 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Software Engineer for Customer Experience Intelligence, you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. THE IMPACT YOU WILL HAVE: * Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. * Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. * Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. * Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. * Enterprise-Grade Observability: Implement robust backend tracing, logging, transparency, and safe execution including instant rollback mechanisms for critical AI-driven business decisions. * Cross-Functional Leadership: Act as a technical liaison between CXI, Product, Platform Engineering, and business stakeholders across various organizations to unblock dependencies and align roadmaps. * Raise the Bar: Set a high engineering bar for backend code quality, system performance, and architectural maintainability in line with Databricks standards. * Mentor and Cultivate: Mentor engineers and subject matter experts (SMEs) across Software, Support, and internal operations teams. WHAT WE LOOK FOR: * BS or higher degree in Computer Science or a related field. * Experience in large projects similar to those described, including automation tooling, distributed systems, and API’s * Extensive full stack development experience * Proven success designing and deploying production-grade automation in complex technical environments * Hands-on experience with ML-assisted systems, decision support, or agentic automation * Deep familiarity with distributed data platforms, developer tooling, and large-scale infrastructure systems * Strong understanding of multi-cloud environments (AWS, Azure, GCP) alongside enterprise compliance, data privacy, and security constraints.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $164,200—$225,700 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.