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As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Collaborate cross-functionally with various Datadog teams * Drive initial prospect qualification and schedule discovery meetings * Develop, present, and implement strategies for acquiring new business * Conduct outbound outreach by cold calling and emailing prospective customers * Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: * Motivated by a career in sales * Someone with an innate curiosity to learn * Have a desire to succeed alongside teammates * Proven in your written and verbal communication * Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: * High income earning opportunities based on self performance * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Sales training in MEDDIC and Command of the Message * Intra-departmental mentor and buddy program for in-house networking * An inclusive company culture, opportunity to join our Community Guilds * Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
P-1507 We are looking for a Sales Leader to join our growing Startups segment. You will be responsible for overseeing and motivating a team of Hunting Account Executives focused on winning new logos within the VC-Backed Startup ecosystem. You will be measured by your team’s ability to break into new accounts, generate fresh pipeline, and exceed quota through new business acquisition. This is a team of high-energy, coachable sellers. We are looking for a leader who possesses a hunter’s instinct, and loves developing first-time Account Executives into elite closers and outbound experts. THE IMPACT YOU WILL HAVE: * Drive Revenue Success: Own and exceed your team’s monthly, quarterly and annual sales targets. * Develop and Implement Strategic Plans: Develop and lead execution of strategic plans for team’s development and revenue attainment. * Build Trust-Based Relationships: Develop long term employee, customer, partner, and cross-functional relationships. * Lead with Value: Enable your team to understand the commercial and business goals of your customer and how they relate to our value proposition. * Empower and Enable the Front-Line Voice of Databricks: Lead your team to effectively communicate the value proposition throughout the customer journey. WHAT WE LOOK FOR: * Experienced (3+ years) high-growth Data/AI/Infrastructure leader with experience leading a sales team to new heights * Experience translating a highly technical product to business value for the c-suite. Experience in big data, selling against open source or freemium models is a plus. * Track record of success executing against personal and team goals while always striving to uplevel your and your team’s skills * Proven leadership ability to influence, develop, and empower employees to achieve personal objectives with a team first mindset * Ability to coach and develop fundamentals in your Account Executives including and not limited to prospecting, expansion, operational rigor, and personal development. * Excellent written and verbal communication skills as well as experience communicating with and presenting to the C-Suite * Willing to travel as needed (<25%) and work on the deals as needed to hit the goals * Bachelor's degree required. MBA or advanced degree is a plus but not required. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
SLSQ426R414 The role requires a presence in our Chicago office, multiple days per week, on a hybrid schedule Databricks is looking for an experienced Outbound Sales Development Manager. You will be an important contributor to our sales leadership team, leading recruiting, pipeline generation strategy and constructive coaching for our Business Development Representatives (BDRs). The ideal candidate will have experience driving pipeline generation, leading sales development teams and working cross-functionally with sales and marketing teams. The impact you will have: * Manage, develop, and hire a team of outbound Business Development Representatives * Work with Sales, Demand Gen, and Marketing leadership to ensure the success of campaigns, while providing constructive input to develop new campaigns * Develop relationships with Sales segments to ensure positive working relationships and maximize the effectiveness of sales development * Help create a place where people love coming to work by maintaining a high level of enthusiasm * Enable Business Development Representatives to translate complex technical concepts into business value * Standardize and optimize outbound workflows, ensuring the team operates with high efficiency and maintains a rigorous "cadence of accountability" through CRM hygiene and process discipline * Proactively monitor the health of the outbound funnel. You won't just report on the numbers; you will use data to diagnose bottlenecks in the lead-to-opportunity lifecycle and architect creative solutions to fix them * Contribute to the "playbook" by identifying repeatable patterns of success, allowing the sales development organization to scale predictably as Databricks continues its rapid growth What we look for: * 2+ years of overall sales experience (e.g. AE), including at least 1 year managing an outbound sales development team in a SaaS environment * Experience managing outbound pipeline generation motions * A passion for coaching and developing talent * Highly data-driven: constant optimization of activities and outputs * Expertise with Salesforce and Outreach * Demonstrated success using AI to improve work streams and operating efficiency About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
P-1525 We’re looking for a Business Development Representative to represent Databricks to prospective customers. This role is perfect for a sales professional early on in their career, looking to help scale out a game-changing enterprise software company and develop their sales career. Reporting to the Sales Development Manager, you will be part of a dynamic team of like-minded individuals and have the opportunity to really make a difference in a budding regional team. The impact you will have: * Partner with the wider sales team to develop territory strategy, build pipeline, and drive adoption * Helping to Identify potential Databricks use cases to help grow consumption within customer/prospect accounts * Self-starter, eager to learn and develop on solution selling, Big Data & AI * Problem solver, strong communicator, and ability to learn technical sales * Be customer-centric. Provide a great customer experience for Databricks’ prospective customers * Maintain active inbound and outbound communications with prospects using creative follow-up, including personalized email, cold calling, and social selling What we look for: * Bachelor's Degree required * 2+ years of sales or business development experience * Ability to understand technical concepts and a genuine enthusiasm for technology * Determination and courage to succeed and lean in to build the next best enterprise software company * Consistent, measurable over-achievement in past experiences * Curiosity and hunger to learn and stay up-to-date about the big data/AI industry * Desire to build a career in technology sales * A high degree of ownership and grit Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $105,000—$105,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
P-1526 We are building a pipeline of exceptional Business Development talent for anticipated future hiring across our AMER organization. While this posting may not correspond to an immediate open vacancy, we expect continued growth in this area and welcome applications from candidates interested in future opportunities with our team. Qualified applicants will be considered as positions become available. The impact you will have: * Partner with the wider sales team to develop territory strategy, build pipeline, and drive adoption * Helping to Identify potential Databricks use cases to help grow consumption within customer/prospect accounts * Self-starter, eager to learn and develop on solution selling, Big Data & AI * Problem solver, strong communicator, and ability to learn technical sales * Be customer-centric. Provide a great customer experience for Databricks’ prospective customers * Maintain active inbound and outbound communications with prospects using creative follow-up, including personalized email, cold calling, and social selling What we look for: * Bachelor's Degree required * 2+ years of sales or business development experience * Ability to understand technical concepts and a genuine enthusiasm for technology * Determination and courage to succeed and lean in to build the next best enterprise software company * Consistent, measurable over-achievement in past experiences * Curiosity and hunger to learn and stay up-to-date about the big data/AI industry * Desire to build a career in technology sales * A high degree of ownership and grit Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $95,000—$95,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
SLSQ426R477 We are looking for a highly skilled, strategic, and tenacious AMER ISV Leader with strong vision and unparalleled execution. You will design, develop, and execute the ISV GTM strategy and programs. You have driven scale and multiplier effects. You will define priorities, drive activity, work closely with the leadership team, and roll up your sleeves to execute. You will drive competitive advantage to ISVs, accelerate Databricks’ growth, and unlock business impact to joint customers. The impact you will have * GTM Strategy & Execution: Develop and execute AMER GTM strategy, implementing innovative strategies that expand our market presence. * Sales Programs: Launch sales plays and programs within Databricks, ISVs, and our shared ecosystem with an industry-first lens. Launch programs, sales plays, partner power plays (with Cloud, SIs, and other ISVs). * Demand Generation - Work with Sales Dev, Demand Gen, and Marketing to launch outbound and inbound campaigns to spread awareness and create pipeline creation * Operational Excellence: Create and drive operational rigor for cadence, reporting, KPIs, escalation process, stakeholder updates, and QBRs. * Market Research: Conduct research, including customer discussions and aggregated customer feedback, to identify trends, customer needs, and competitive landscape to inform solution development and strategy. Provide data-driven insights on trends and represent voice of the partner and customer * Sales Enablement: Collaborate with enablement, sales, and solution engineering to drive ISV-related sales motions, including training, messaging, and co-selling efforts. * Deal Support: Anticipate (and proactively solve) channel conflict, support deal creation through close, drive account field engagement with BU leaders and strategic priority accounts. * One-Team: Develop an environment for winning and success to further nurture a ‘one team’ collaborative culture Examples of responsibilities * Set a winning Strategy: Understand and align the right ISVs to Sales priorities, company priorities, and critical industry imperatives * Drive Partner Success: Work with ISV Partner C-suite, Alliance, and Sales teams to build and execute on GTM plans in the region. Facilitate Regional QBRs with important partners. * Build for Scale: Work with Sales Programs to embed ISV Partners into core motions and priorities. * Activate and enable the field: Scope, create and deliver enablement on how best to work with ISVs and which ISVs to work with for certain industry imperatives and company priorities. Lead Sales workshops between partners and databricks to unlock new use cases and progress said pipeline * Represent the business: Have the depth to handle discussions on Delta Sharing partners, Connected partners, and Built Ons with customers and partners. * Make our ISV Program a competitive differentiator: Engage top data and AI leadership, industry leadership, and the C-suite to build mindshare with top ISVs and build a program that is just as much a competitive differentiator for partners as our product. * Triangulate and drive ecosystem success: Drive Partner Power Play, aligning the right ISVs to the right SIs. Define repeatable use cases and work with the industry team and partners to build Brickbuilder Solutions * Measure, Iterate, and Improve: Identify cross-functional gaps and work to bring teams together to solve them. Identify gaps in our ecosystem portfolio and assist in recruiting the appropriate partners. Drives efficiencies and productivity across their region, guiding on accurate activity tracking from a depth of experience * Collaborate Cross Functionally: Interlock and build effective relationships with Sales teams, Business Development, Product, Engineering, Pre-sales, Post-sales, Marketing, Partners, and other partners in the ecosystem What we look for: Experience: * 20+ years experience selling Software, SaaS, and Cloud Sales * 10+ years experience architecting and defining strategy for ISV at scale * Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) * Degree in business, economics, engineering, finance, science, or math preferred * Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Product, Engineering, Marketing) Skills: * Outstanding communication skills (verbal, written, and presentation) for both technical and executive audiences * Technically Knowledgeable in the open source software, big data, IoT, and/or cloud computing space. * Ability to translate technical concepts into business value, interacting with both business executives and technical audiences (data scientists and engineers). * In-depth understanding of alliance/partner organizations, key stakeholder management, joint value proposition development, and delivering field enablement programs. * Possess the aptitude to learn quickly and establish credibility. * Proactive, entrepreneurial spirit and tenacious team player Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $172,200—$236,775 USD Zone 2 Pay Range $172,200—$236,700 USD Zone 3 Pay Range $172,200—$236,700 USD Zone 4 Pay Range $172,200—$236,700 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
At Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Platform gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We’re looking for a strategic and hands-on Sales Development Manager to lead our SDR team. This is a high-impact leadership role focused on driving outbound pipeline generation while aligning closely with our Sales team. You will build and scale outbound programs, develop playbooks that resonate with technical and business audiences, and grow a team that excels at the intersection of data, storytelling, and execution. It’s a rare opportunity to shape how outbound is done at Sanity! You’ll have the autonomy to experiment, the data to guide decisions, and the cross-functional partnership to turn real signals into meaningful conversations with high-intent buyers. If you’re excited by building smart, signal-driven outbound, owning the tools and metrics that matter, and creating an environment where SDRs consistently win, this role gives you real influence and visibility from day one. WHAT YOU WOULD DO: * Drive outbound pipeline generation across target segments, with a strong focus on developers, product teams, and digital experience leaders. * Build and optimize multi-channel outbound strategies (email, phone, social, video, etc.) to identify and engage high-fit prospects. * Partner with Marketing and Product to operationalize signals (free sign-ups, usage metrics, trials) into actionable outbound campaigns. * Design and implement scalable training, playbooks, and KPIs to drive consistent performance. * Collaborate with Sales, RevOps, and Marketing to define ICP, lead scoring, and outbound sequencing. * Own and iterate on SDR tech stack: Salesforce, Outreach, LinkedIn Sales Navigator, Common Room, and more. ABOUT YOU: * Have 3+ years of experience in Sales Development, with at least 1 year in a leadership role at a developer-focused SaaS company or PLG. * Deep expertise in outbound strategy, with the ability to tailor messaging to technical buyers. * Have a proven track record of scaling SDR teams in high-growth environments. * Understand the nuances of product-led funnels and how to activate outbound campaigns off of in-product behavior. BONUS POINTS * Experience selling a horizontal platform including personas such as developers, product managers, or digital experience teams. * Background in CMS, content infrastructure, or developer tools. WHAT WE CAN OFFER: * A highly-skilled, inspiring, and supportive team * Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth * A global, multi-culturally diverse group of colleagues and customers * Comprehensive health plans and perks * A healthy work-life balance that accommodates individual and family needs * Competitive stock options program and location-based salary WHO WE ARE: Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
ABOUT VERCEL: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. ABOUT THE ROLE: Vercel is seeking a Business Development Representative to help bring the next wave of innovative companies onto the Vercel platform. This role is ideal for individuals who are curious about web technologies and eager to launch their career in technical sales at one of the world’s leading developer tools companies. As a Business Development Representative, you’ll play a key role in connecting with engineering and product leaders at fast-growing companies, educating them on how Vercel can help their teams ship faster and build better web experiences. You’ll work closely with Account Executives to identify, qualify, and nurture opportunities within the Majors segment — our largest enterprise customers. This is a hands-on, high-impact role where you’ll learn directly from world-class sales and product leaders, gain exposure to the SaaS sales cycle, and build a strong foundation for a career in go-to-market at Vercel. WHAT YOU WILL DO: * Identify and engage enterprise companies that could benefit from Vercel’s platform * Research prospects and tailor outreach to engineering and product leaders * Qualify inbound leads and generate outbound opportunities through personalized outreach * Partner with Account Executives to build pipeline and drive adoption in the Majors segment * Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness ABOUT YOU: * Passion for web development and staying current with the latest trends and technologies * 2+ years of experience as an outbound SDR * Ability to navigate and prospect into large org structures in the Fortune 500 * Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders * Strong problem-solving abilities and attention to detail * Self-motivated and able to work independently while also collaborating effectively with cross-functional teams BONUS IF YOU HAVE EXPERIENCE WITH: * Background in computer science, web development, or a related technical field * Vercel, Next.js, or any other technical background or understanding * Salesforce, Outreach, or similar BENEFITS: * Competitive compensation package, including equity. * Inclusive Healthcare Package. * Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. * Flexible Time Off. * We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $100,000 - $120,000 OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI #LI-SP2
At MongoDB, our Sales Development organisation works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. Sales Development Representatives (SDRs) are responsible for identifying and qualifying new opportunities for our Enterprise and Corporate sales organisations. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Growth Development Representatives as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Taiwan for our hybrid working model. THE OPPORTUNITY Being a SDR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy. DAY TO DAY * Identify high-potential businesses that would be a good fit to work with MongoDB across your region * Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call * Develop strong sales and product knowledge * Interact with IT and business decision makers via telephone and email * Update lead and prospect activity in Salesforce to ensure effective lead management * Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team * Nurture early phase opportunities for future pipeline potential * Exceed monthly and quarterly opportunity quota * Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business * Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success WHAT YOU WILL BRING TO THE TABLE * A self-starter with a track record of hitting and exceeding goals * Outstanding communication skills * Time management skills and ability to work either independently or through coaching * Desire to work in a fast-paced and high growth environment * Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly * Fluency in English and Mandarin. Fluency in Cantonese is a plus. THINGS WE LOVE * Strong and progressive academic background * Familiarity with database, web server, and open source technology * Working experience with Salesforce.com WHY YOU SHOULD APPLY * Great Earning Potential * Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups! * Continuous career development * Sales training in MEDDIC and Command of the Message * Benefits include: * Sales Bootcamp * Internal mentor and buddy program cross-departmentally ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 425661
At MongoDB, our Sales Development organisation works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. Sales Development Representatives (SDRs) are responsible for identifying and qualifying new opportunities for our Enterprise and Corporate sales organisations. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Growth Development Representatives as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. THE OPPORTUNITY Being a SDR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy. DAY TO DAY * Identify high-potential businesses that would be a good fit to work with MongoDB across your region * Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call * Develop strong sales and product knowledge * Interact with IT and business decision makers via telephone and email * Update lead and prospect activity in Salesforce to ensure effective lead management * Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team * Nurture early phase opportunities for future pipeline potential * Exceed monthly and quarterly opportunity quota * Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business * Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success WHAT YOU WILL BRING TO THE TABLE * A self-starter with a track record of hitting and exceeding goals * Outstanding communication skills * Time management skills and ability to work either independently or through coaching * Desire to work in a fast-paced and high growth environment * Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly * Written and spoken fluency in English. THINGS WE LOVE * Strong and progressive academic background * Familiarity with database, web server, and open source technology * Working experience with Salesforce.com WHY YOU SHOULD APPLY * Great Earning Potential * Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups! * Continuous career development * Sales training in MEDDIC and Command of the Message * Benefits include: * Sales Bootcamp * Internal mentor and buddy program cross-departmentally ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 425663
At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. THE OPPORTUNITY Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy. We are looking to speak to candidates who are based in Malaysia for our hybrid working model. DAY TO DAY * Identify high-potential businesses that would be a good fit to work with MongoDB across your region * Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call * Develop strong sales and product knowledge * Interact with IT and business decision makers via telephone and email * Update lead and prospect activity in Salesforce to ensure effective lead management * Set qualified introductory meetings for the Sales team * Nurture early phase opportunities for future pipeline potential * Exceed monthly and quarterly opportunity quota * Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business * Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success WHAT YOU WILL BRING TO THE TABLE * A self-starter with a track record of hitting and exceeding goals * Outstanding communication skills * Time management skills and ability to work either independently or through coaching * Desire to work in a fast-paced and high growth environment * Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly THINGS WE LOVE * Strong and progressive academic background * Familiarity with database, web server, and open source technology * Working experience with Salesforce.com WHY YOU SHOULD APPLY * Great Earning Potential * Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups! * Continuous career development * Sales training in MEDDIC and Command of the Message * Benefits include: * Sales Bootcamp * Internal mentor and buddy program cross-departmentally ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426082
At MongoDB, our Business Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. Sales Development Representatives are responsible for identifying and qualifying new opportunities for our sales organization. We view our Business Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at MongoDB. THE OPPORTUNITY Being a SDR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to execute on good discovery and qualification. This role is a hybrid working model in our Kuala Lumpur office long-term. DAY TO DAY * Identify high-potential businesses that would be a good fit to work with MongoDB across your region * Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call * Develop strong sales and product knowledge * Interact with IT and business decision makers via telephone and email * Update lead and prospect activity in Salesforce to ensure effective lead management * Set qualified introductory meetings for the Sales team * Nurture early phase opportunities for future pipeline potential * Exceed monthly and quarterly opportunity quota * Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business * Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success WHAT YOU WILL BRING TO THE TABLE * A self-starter with a track record of hitting and exceeding goals * Outstanding communication skills * Time management skills and ability to work either independently or through coaching * Desire to work in a fast-paced and high growth environment * Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly THINGS WE LOVE * Strong and progressive academic background * Familiarity with database, web server, and open source technology * Working experience with Salesforce.com WHY YOU SHOULD APPLY * Great Earning Potential * Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups! * Continuous career development * Sales training in MEDDIC and Command of the Message * Benefits include: * Sales Bootcamp * Internal mentor and buddy program cross-departmentally ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426203
Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” THE OPPORTUNITY As a Senior Enterprise Account Executive, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We're looking to speak with candidates based in Denver for our hybrid working model. WHAT YOU’LL BE DOING * Prospect into CTOs, Engineering/IT leaders, and technical end users * Grow a current base of MongoDB customers by landing new workloads through outbound prospecting * Manage the full sales cycle for all MongoDB Products & Services * Develop and execute a strategic territory plan to achieve revenue targets * Collaborate with the sales ecosystem to drive sales initiatives and partnerships * Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach WHAT YOU’LL BRING TO THE ROLE * 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts * Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units * A proven track record of overachievement and hitting sales targets * Ability to articulate the business value of complex enterprise technology * Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus * Must live in territory (flexible work model) * Fluent in English THINGS WE LOVE * Passionate about growing your career in the largest market in software (database) * Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) * Familiarity with databases, develops and open source technology a plus ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426167 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $160,000—$160,000 USD
GET TO KNOW THE SALES TEAM Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” THE OPPORTUNITY As a Senior Enterprise Account Executive, Growth you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. WHAT YOU’LL BE DOING Prospect into CTOs, Engineering/IT leaders, and technical end usersGrow a current base of MongoDB customers by landing new workloads through outbound prospectingManage the full sales cycle for all MongoDB Products & ServicesDevelop and execute a strategic territory plan to achieve revenue targetsCollaborate with the sales ecosystem to drive sales initiatives and partnershipsBuild a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach WHAT YOU’LL BRING TO THE ROLE 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts. Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units.A proven track record of overachievement and hitting sales targetsAbility to articulate the business value of complex enterprise technologyCo-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plusMust live in territory (flexible work model)Fluent in English THINGS WE LOVE Passionate about growing your career in the largest market in software (database)Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)Familiarity with databases, develops and open source technology a plus WHY JOIN MONGODB * MongoDB invests above the industry average in development of each of our new hires & continuous career development * Accelerators up to 30% * Comprehensive Sales trainings in MEDDIC and Command of the Message, including our Sales Bootcamps and development programs * New hire stock equity (RSUs) and employee stock purchase plan * Generous and competitive benefits (parental leave, fertility & wellbeing support) ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 425114 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $150,000—$150,000 USD
GET TO KNOW THE SALES TEAM Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” THE OPPORTUNITY As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. WHAT YOU’LL BE DOING * Prospect into CTOs, Engineering/IT leaders, and technical end users * Grow a current base of MongoDB customers by landing new workloads through outbound prospecting * Manage the full sales cycle for all MongoDB Products & Services * Develop and execute a strategic territory plan to achieve revenue targets * Collaborate with the sales ecosystem to drive sales initiatives and partnerships * Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach WHAT YOU’LL BRING TO THE ROLE * 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts * Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units * A proven track record of overachievement and hitting sales targets * Ability to articulate the business value of complex enterprise technology * Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus * Must live in territory (flexible work model) * Fluent in English THINGS WE LOVE * Passionate about growing your career in the largest market in software (database) * Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) * Familiarity with databases, develops and open source technology a plus ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 425698 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $150,000—$150,000 USD
GET TO KNOW THE SALES TEAM Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” THE OPPORTUNITY As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. WHAT YOU’LL BE DOING * Prospect into CTOs, Engineering/IT leaders, and technical end users * Grow a current base of MongoDB customers by landing new workloads through outbound prospecting * Manage the full sales cycle for all MongoDB Products & Services * Develop and execute a strategic territory plan to achieve revenue targets * Collaborate with the sales ecosystem to drive sales initiatives and partnerships * Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach WHAT YOU’LL BRING TO THE ROLE * 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts * Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units * A proven track record of overachievement and hitting sales targets * Ability to articulate the business value of complex enterprise technology * Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus * Must live in territory * Fluent in English and French THINGS WE LOVE * Passionate about growing your career in the largest market in software (database) * Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) * Familiarity with databases, develops and open source technology a plus ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ ID: 425618 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $170,000—$170,000 CAD
GET TO KNOW THE SALES TEAM Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” THE OPPORTUNITY As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in New York City for our hybrid working model. WHAT YOU’LL BE DOING * Prospect into CTOs, Engineering/IT leaders, and technical end users * Grow a current base of MongoDB customers by landing new workloads through outbound prospecting * Manage the full sales cycle for all MongoDB Products & Services * Develop and execute a strategic territory plan to achieve revenue targets * Collaborate with the sales ecosystem to drive sales initiatives and partnerships * Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach WHAT YOU’LL BRING TO THE ROLE * 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts * Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units * A proven track record of overachievement and hitting sales targets * Ability to articulate the business value of complex enterprise technology * Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus * Must live in territory (flexible work model) * Fluent in English THINGS WE LOVE * Passionate about growing your career in the largest market in software (database) * Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) * Familiarity with databases, develops and open source technology a plus ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 425458 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $150,000—$150,000 USD
GET TO KNOW THE SALES TEAM Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” THE OPPORTUNITY As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. WHAT YOU’LL BE DOING * Prospect into CTOs, Engineering/IT leaders, and technical end users * Grow a current base of MongoDB customers by landing new workloads through outbound prospecting * Manage the full sales cycle for all MongoDB Products & Services * Develop and execute a strategic territory plan to achieve revenue targets * Collaborate with the sales ecosystem to drive sales initiatives and partnerships * Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach WHAT YOU’LL BRING TO THE ROLE * 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts * Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units * A proven track record of overachievement and hitting sales targets * Ability to articulate the business value of complex enterprise technology * Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus * Must live in territory (flexible work model) * Fluent in English THINGS WE LOVE * Passionate about growing your career in the largest market in software (database) * Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) * Familiarity with databases, develops and open source technology a plus ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 425447 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $150,000—$150,000 USD
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Role Description As the Engineering Manager of the Ads Advanced Signals Team at Reddit, you'll lead the team responsible for the APIs, integrations, and tooling that power both inbound and outbound signals for Reddit Ads, which includes helping advertisers What You’ll Do Ads Advanced Signals Technical Vision Your primary mission will be to scale and evolve the APIs, integrations, and tooling that power Reddit’s off-platform signals ecosystem. This includes both collecting high-quality inbound signals and delivering outbound data products that advertisers and partners use to measure and optimize performance. There is significant room to guide technical vision that will have a meaningful impact on Reddit’s ads business. Execution You will own the execution of your team’s roadmap and be accountable for consistent, predictable delivery. You will prioritize both planned projects and emergent asks. You will coach Tech Leads on project management and empower your team to execute autonomously. You will identify risks and proactively communicate them both internally and externally. Career Development You will help your engineers identify career goals and create development plans to achieve them. You will constantly seek opportunities to push your engineers & managers outside their comfort zone and turn followers into leaders. Quality Control You will work with your team to develop processes and tooling that constantly improve the quality of our products and systems, ensuring that they meet product requirements, customer needs, and SLAs. Organizational Alignment You will serve as a thought partner to product and upper management to ensure your team’s plans align with company goals. You will become an expert in the digital ads business and our customer needs. You will participate in and challenge prioritization decisions. You will communicate your team’s work and set expectations with external stakeholders. Responsibilities: * Manage and lead a team of engineers building products, APIs, and data integrations for collecting and distributing off-platform signals * Drive adoption of Reddit’s Conversions API, and associated integrations by creating strong developer experiences * Own a roadmap spanning inbound signals collection and outbound measurement/reporting capabilities * Collaborate with cross-functional teams, including Product, Data Science, Sales, Solutions, and Business Engineering, to improve advertiser outcomes and drive revenue * Set team goals and objectives, and track progress toward achieving them * Identify and develop talent within the team and provide mentorship and career development opportunities Qualifications * 2+ years of experience leading engineering teams & atleast 5+ years of experience as a software engineer * Experience in Ads domain; * (Nice to have) - Ads domains that leverages conversion signals, signals integrations, mobile measurement partner integrations, and measurement vendor integrations * Experience partnering with product managers and designers to build new products * Strategic Thinking: Ability to develop and communicate a clear, compelling technical strategy that supports broader company objectives and addresses the needs of internal customers. * Impact-Driven Mindset: Passion for developing scalable, well-designed, and responsible solutions that drive business value. * Exceptional Communication & Collaboration: Strong interpersonal skills and a collaborative mindset, with the ability to effectively communicate complex technical topics to diverse audiences and build strong relationships with cross-functional partners Perks and Benefits: * 100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago) * Competitive salary and equity options * Comprehensive health benefits (medical, dental, vision) & workplace perks (home office set up stipend etc) * Generous 401k matching * Flexible vacation policy * Paid parental leave (4+ months) * Family planning support * Paid volunteer time off #LI-AS1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000—$303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Our Account Recovery team plays a critical role in protecting customer accounts while delivering exceptional customer experiences. As an Account Recovery Agent, you'll help customers securely regain access to their accounts by managing sensitive recovery requests, conducting identity verification, investigating account access issues, and making sound security decisions. This role requires a customer-first mindset, strong attention to detail, and a commitment to balancing security with a seamless support experience. A day in the life (Responsibilities) * Own end-to-end resolution of customer account recovery requests, including Multi-Factor Authentication (MFA) resets, verified phone number and OTP resets, email address changes, and account access recovery. * Perform identity and authority verification by following established security protocols before making any account changes. * Investigate account access issues by reviewing account history, login activity, and available internal data to identify potential fraud or unauthorized access attempts. * Apply sound judgment to approve, deny, or escalate recovery requests based on established verification standards and security guidelines. * Support customers across multiple communication channels, including inbound and outbound phone calls, email, and case-based workflows. * Communicate clearly and empathetically during sensitive customer interactions while maintaining security requirements and setting appropriate expectations. * Accurately document investigation findings, verification steps, decisions, and customer interactions to ensure audit-ready case records. * Prioritize and manage workload effectively while meeting quality, compliance, productivity, and service level objectives. * Collaborate closely with cross-functional teams, including Customer Support, Fraud Operations, Trust & Safety, Identity & Access Management, Payroll, and Security, to resolve complex customer cases. * Identify opportunities to improve operational processes while maintaining strong security controls and an exceptional customer experience. What you'll need to thrive (Requirements) * Bachelor's degree in any discipline or equivalent professional experience. * 1–3 years of experience in Customer Support, Fraud Operations, Trust & Safety, Risk Operations, Account Security, Technical Support, or similar operational roles. * Experience handling sensitive customer interactions while maintaining professionalism and empathy. * Strong investigative and analytical skills with the ability to make informed decisions using available information. * Excellent written and verbal communication skills with a customer-first mindset. * High attention to detail and the ability to consistently follow structured processes and security procedures. * Experience working with CRM or case management platforms such as Salesforce, Zendesk, or similar tools. * Ability to manage multiple priorities in a fast-paced operational environment while meeting quality and SLA expectations. * Demonstrated integrity and discretion when handling sensitive customer information and personally identifiable information (PII). * Flexibility to work rotating shifts starting 7:30 PM IST, including evenings, weekends, and holidays, to support customers in standard U.S. hours. What will help you stand out (Nonessential Skills/Nice to Haves) * Experience in fraud prevention, account takeover investigations, identity verification, or cybersecurity support. * Familiarity with authentication and identity management concepts, including Multi-Factor Authentication (MFA), account recovery, and access management. * Experience supporting SaaS, fintech, banking, e-commerce, telecommunications, or other security-focused environments. * Experience using tools such as Salesforce, Splunk, Persona, Okta, Duo, Authy, or similar authentication and investigation platforms. * Knowledge of risk assessment, fraud detection, or trust and safety operations. * Continuous improvement mindset with the ability to identify opportunities to enhance operational efficiency and customer experience. * Ability to navigate ambiguity while balancing customer needs with security and compliance requirements. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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