8560 Bank Connections - Eng

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story.   Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. We sit at the intersection of product and platform engineers, financial partners, and AI systems—connecting them to ensure that nothing is lost in translation and that the systems underpinning Stripe’s open banking ecosystem remain reliable at scale.   WHAT YOU'LL DO OPERATE, MAINTAIN, AND EXPAND BANKING INTEGRATIONS * Become a domain expert in open banking, financial data access, and data aggregation—the systems, the partners, and the failure modes * Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency * Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes * Build and launch new financial partner integrations using agentic tooling * Conduct complex data analysis to investigate product performance, scope partner requirements, and surface reliability insights BUILD AGENTIC SYSTEMS AND AUTOMATION * Design, build, and ship LLM-powered agentic workflows that streamline and automate high-volume operational tasks * Operate as a Human-in-the-Loop reviewer for automated processes that carry meaningful risk, applying your domain expertise where automation alone isn't sufficient * Identify inefficient or manual processes and eliminate them through AI-powered automation, code changes, or driving complex process improvements across Stripe PARTNER AND SCALE * Serve as a technical point of contact for financial partners—troubleshooting issues, aligning on product usage, and managing relationships with clear communication * Provide authoritative technical context to cross-functional partners including product, partnerships, compliance, and legal * Design and improve anomaly detection systems and observability tooling to ensure data flowing through partner and internal systems is reliable and correct   WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.   TechOps IRE roles combine software engineering, data analysis, AI systems development, and cross-functional partner management. The ideal candidate brings experience across technical systems, data investigation, and complex project ownership—and finds genuine satisfaction in making things run reliably at scale through both human judgment and intelligent automation. Successful candidates may index more highly in one area than another. MINIMUM REQUIREMENTS * Strong technical problem-solving skills, with the ability to develop a working understanding of complex systems through a variety of methods: reading and writing code, studying documentation and partner specifications, running debugging tools, reading logs, querying raw data, and asking precise questions of domain experts * Experience building with AI and LLM tooling with established clear outcomes—you don't need experience with any specific framework, but you should be able to pick up new tools quickly and think clearly about where automation adds value versus where human judgment is required * Strong SQL skills and proficiency navigating a variety of data systems to diagnose and scope issues * Comfort with developer tools (e.g. git) and an ability to make well-scoped code changes in a large codebase * Strong written and verbal communication skills, with the ability to frame messages appropriately for both technical and non-technical audiences * An instinct to build solutions that increase the leverage of the people around you—not just to solve the problem in front of you, but to eliminate the class of problem PREFERRED QUALIFICATIONS * Knowledge of and experience with payment technologies, open banking, and financial data ecosystems * Experience designing or operating agentic or LLM-powered workflows in a production environment * Proficiency with Presto, Splunk, or similar data querying and log analysis tools * Experience managing technical relationships with external partners or vendors

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Link team builds the premier consumer network for next-generation commerce, leveraging our base of 300M+ registered consumers to pioneer the future of Identity, Consumer Finance, and AI-driven transactions. While our foundation was built on high-conversion merchant payments and a flexible digital wallet, we are expanding far beyond. We are building the infrastructure for a world where AI agents transact on your behalf, stablecoins go mainstream, and identity dictates how money moves. We think of Link as the wallet for the internet — and we're building for what's next. WHAT YOU’LL DO We are looking for an ambitious, impact-oriented product manager, who is passionate about scaling one of the fastest growing consumer financial networks. You will define and drive the strategy to create differentiated payment experiences for our merchants and consumers – giving consumers the freedom to pay with their desired payment methods across millions of merchants and merchants the benefit of increased revenue and lower costs without needing to contemplate the complexity of various payment methods.  You'll operate at the intersection of payments complexity and consumer product craft, bringing structure to ambiguous markets and setting the direction for a team working on one of Stripe's most strategic consumer bets. RESPONSIBILITIES * Define Link's local payment method strategy and roadmap, building localized experiences for merchants and consumers globally * Help establish an ambitious roadmap, from expanding core capabilities to leading nascent initiatives through to maturity * Engage directly with merchants and consumers, analyzing feedback and market trends to inform product development * Champion user insights within Link and represent user needs across the broader Stripe organization * Partner closely with internal and external stakeholders to cultivate a comprehensive, frictionless experience for Link consumers across diverse payment methods * Set the pace for prioritization and execution, partnering seamlessly with Engineering, Design, Data Science, GTM, Marketing, and Operations teams to launch initiatives aligned with company-wide goals WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of product management experience, ideally working on a mix of consumer-facing and enterprise products * High taste, design empathy, and sharp judgment — can put yourself in the shoes of consumers and be a steward of crafting great experiences * Rigorous with data — comfortable digging into metrics, writing SQL when needed, and thinking from first principles to deliver the right results * Desire for continuous product improvement; able to optimize for shipping a portfolio of small, medium, and large releases * Ownership mindset — works on whatever it takes to solve problems and delight consumers * Strong written and verbal communication, with a talent for distilling user problems into precise, actionable framing * Experience managing high-stakes external partnerships — aligning on milestones and executing integrations end-to-end * Thrives with a high level of autonomy and responsibility PREFERRED QUALIFICATIONS * Experience working on consumer financial products * Experience working on local payment methods  * Experience building brand new products or working in a startup environment * Experience working with GTM teams to bring a new product to market * Experience working on world-class consumer and merchant products at scale