Embedded Team

Concentric

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently looking to hire a Corporate Security Community Ambassador to join our team embedded with our client in East Palo Alto, CA! This position requires working onsite.  This is a full-time, onsite position. Days and hours of work are Monday through Friday, hours based upon position needs but primarily daytime hours. Evening and weekend work may be required as job duties demand. JOB DESCRIPTION The Corporate Security Community Ambassador (Agent Ambassador) serves as a highly visible, professional presence responsible for safeguarding a dynamic mixed-use campus, its tenants, visitors, employees, and community partners from safety and security risks. This position requires exceptional integrity, sound judgment, discretion, strong interpersonal skills, and the ability to effectively respond to incidents in a fast-paced and evolving environment. The Agent Ambassador serves as the primary on-site responder for safety, security, medical, and operational incidents occurring on the property. In addition to maintaining site security, this individual serves as a welcoming ambassador for the campus, supporting tenant needs, community events, visitor engagement, and daily site operations. The role requires balancing a hospitality-focused approach with proactive security awareness, ensuring all visitors experience a safe, professional, and welcoming environment. The successful candidate is a service-oriented problem solver who can work independently, communicate effectively with diverse populations, and collaborate with property management, tenants, community organizations, emergency responders, and other stakeholders. Bilingual Spanish-speaking candidates are strongly preferred due to the diverse nature of the surrounding community. RESPONSIBILITIES * Safeguard the campus, tenants, visitors, employees, and community partners from security and safety hazards. * Serve as the primary responder for safety, security, and medical incidents. * Conduct routine patrols of buildings, grounds, parking areas, common spaces, and access points. * Open, secure, and monitor gates and site access for tenants, vendors, visitors, and community events. * Provide professional, courteous, and welcoming security coverage for employees, guests, tenants, vendors, and event attendees. * Support community events, farmers markets, nonprofit gatherings, and public programming through access control, safety monitoring, and guest assistance. * Identify potential threats, vulnerabilities, and operational risks and recommend appropriate mitigation measures. * Support emergency response procedures, including medical emergencies, fires, suspicious activity, trespassing incidents, and other site emergencies. * Coordinate with property management, tenants, contractors, emergency responders, and community partners, including law enforcement, as needed. * Maintain accurate incident reports, daily activity logs, and other required documentation. * Demonstrate integrity, sound judgment, professionalism, and excellent customer service in all assignments. * Conform with all regulations, policies, work procedures, site rules, and instructions. REQUIRED QUALIFICATIONS * Bilingual English/Spanish proficiency required.  * Minimum of 3 years of corporate security or campus security experience. * Certificates and Licenses: Ability to obtain and maintain a California Guard Unarmed Card. Current First Aid/CPR/AED certification or ability to obtain upon hire.  * Valid Driver’s License.  * Strong customer service, interpersonal, and conflict-resolution skills. * Knowledge of emergency response procedures, incident reporting, and site access control. * Excellent verbal and written communication abilities. * Ability to remain calm and professional during emergencies and challenging situations. * Ability to work independently while exercising sound judgment and discretion. * Ability to travel up to 5%  PREFERRED QUALIFICATIONS * Experience in corporate security, campus security, mixed-use properties, or community-oriented environments. * Experience supporting public events, nonprofit organizations, or community programming. * Experience interacting with diverse communities and stakeholders. SAFETY & GROOMING POLICY: * For safety reasons, all security personnel must wear their hair in a secure, controlled style while on duty. Hair must be styled or secured so it does not obstruct vision, interfere with equipment, or create a risk of being grabbed during a physical altercation. Acceptable methods include tying, slicking, pinning, braiding or otherwise securing the hair. All facial hair must be either clean shaven or kept neat at all times while on shift COMPENSATION & BENEFITS * The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. * Concentric also offers an HSA employer contribution * Medical FSA * Employer-paid insurance: life, STD, LTD, and AD&D  * 401 (k) including employer match  * Paid holidays  * Paid leave (vacation, sick, parental) * Annual Health & Wellness Benefit * Pet Insurance * National discount employee program * Employee Assistance Program for personal needs * Credentity Protection - Eclipse Digital Protection by Concentric * Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities San Francisco, California Pay Range $32—$32 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Concentric

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently seeking to hire an Integrated Security Operations Manager to join our Corporate team in San Francisco, CA Candidates must be based in the San Francisco Bay Area or willing to relocate. This is a remote-friendly role, though you will be expected to attend in-person meetings at our San Francisco headquarters and are required to travel to and work from operational client sites as needed. JOB DESCRIPTION The Integrated Security Operations Manager is part of the Embedded Program Team but is responsible for coordinating with Security Operations to establish and transition ad hoc work into embedded roles, ensuring seamless integration, clear communication, and alignment of operational needs with client expectations. This position will manage several small groups of vendors, ad hoc services, or employees, and embedded services, who are working directly with Concentric clients. The Integrated Security Operations Manager serves as the primary liaison to Concentric for vendors, employees, and clients, ensuring smooth communication and seamless operations while addressing any needs or challenges. Providing ongoing guidance and mentoring, performance feedback, and administrative support to enhance vendor or employee engagement and client satisfaction are key tenets of this position.  Additionally, the Integrated Security Operations Manager will recruit, onboard, and hire vendors and embedded employees; approve timecards, invoices, and expense reports; and provide supervisory oversight while collaborating with the Embedded Programs Management Team, Security Operations, Human Resources, Recruiting, and Finance to ensure compliance with company policies, efficient resource allocation, seamless workflow transitions, and the successful execution of intelligence and security operations that align with client objectives. The ideal candidate will have real-world experience in the security field and supervisory experience managing and mentoring diverse teams.   RESPONSIBILITIES * Collaborate with the recruitment team to identify and place top-tier embedded employees in client programs; assist in screening and selecting candidates to align with client requirements * Conduct regular check-ins with embedded employees to assess job satisfaction, performance, and well-being. * Advocate for employee needs and escalate issues as necessary to HR or management. * Provide guidance and mentorship to embedded employees in the intelligence and/or security fields, assisting them in resolving challenges and navigating issues that arise at the client site * Serve as the primary manager throughout the entire embedded employee lifecycle from onboarding to offboarding, including timesheet and expense report reviews, managing performance evaluations, and implementing performance improvement plans, as needed * Serve as the primary relationship manager between Concentric and client managers, overseeing embedded employees * Collaborate with HR and other departments to ensure compliance with relevant policies, regulations, and legal requirements. * Facilitate communication between employees, clients, and internal teams to maintain alignment on operations. * Design, develop, and draft proposals, including budgets as needed * Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements * Provide in-person management and direct Executive Protection support of complex security operations or protective details. * Provide direct billable consultative and/or security services as requested to clients globally * Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements * Act as the business representative in the great San Francisco, CA area for client requests and business development efforts * Security Operations staff Coordinator management * Oversight and development of the GSOC operations and scheduling * Day-to-day administrative support; expense/account reconciliation, assistance with AP/AR functions, calendar management, project tracking and periodic updates to Security Operations management * Lead key internal team and organizational initiatives * Develop and implement internal policies, procedures, processes, and escalation protocols specific to the delivery of protective operations globally * Maintain excellent rapport and open lines of communication regarding client needs,  requests for support, service issues, and deliverables * Ensure client deliverables are met across the full suite of security services * Proactively communicate with clients regarding identified risks to personnel, property, or reputation * Identify gaps in processes and resources, and develop methodologies to address these gaps as part of the larger Concentric strategy  * Oversee quality control and training as needed for Concentric employees, embedded staff, and contracted security assets * Maintain a local Security License to provide armed and unarmed security work.   REQUIRED QUALIFICATIONS * Must be able to legally work in the country where this position is located without visa sponsorship * 5+ years of supervisory experience  * Excellent professional judgment and decision-making skills * Excellent organizational and problem-solving abilities with great attention to detail * Ability to handle sensitive employee and client matters with discretion and professionalism * Proficiency with Google Suite and Monday.com * Bachelor's degree or equivalent industry experience * At least 10 years of experience in the protective security industry, law enforcement, or similar government service.  * Experience developing and delivering protective protocols and measures at the organizational level * Experience working with contract staff and employees to provide comprehensive protective services * Experience partnering with a cross-functional team to deliver protective services.  * Exceptional communication and interpersonal skills * Proven ability to transfer knowledge and inspire a growth mindset * HR-218 eligibility with active CCW (California mandatory, multi-state accepted), or BSIS Armed Guard Card and CCW * This position requires the ability to travel up to 30% of the time PREFERRED QUALIFICATIONS * Bachelor’s degree in a related field  * Experience managing employees placed within client organizations (e.g., embedded consulting, managed services, or staffing models). * Ability to thrive in a fast-paced, growth-oriented, and quickly changing environment * Adept at learning new software and web-based tools * Familiarity with human resource practices * Experience working with high-net-worth family or corporate protective details * Experience in corporate security, military or law enforcement * Experience working in overseas environments COMPENSATION & BENEFITS * The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. * Concentric also offers an HSA employer contribution * Medical FSA * Employer-paid insurance: life, STD, LTD, and AD&D  * 401k including employer match & immediate vesting * 11 paid holidays  * Paid leave (vacation, sick, parental)  * Annual Health & Wellness Benefit * Pet Insurance * National discount employee program * Employee Assistance Program for personal needs * Credentity Protection - Eclipse Digital Protection by Concentric * Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities San Francisco, California Pay Range $165,000—$175,000 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.