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SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a skilled Azure Security Engineer to design, implement, and maintain robust security controls across our Azure Gov Cloud environment (including hybrid and multi-cloud scenarios). In this hands-on role, you will build, strengthen, and maintain our cloud security posture, protect critical workloads, and collaborate with engineering, DevOps, and compliance teams to embed security throughout the development lifecycle. You will develop, implement, and leverage Microsoft’s native security tools to detect threats, respond to incidents, and ensure alignment with industry standards and regulations. Lastly, you will be required to both achieve and maintain compliance with government regulations such as FedRAMP and CMMC. RESPONSIBILITIES: * Implement, design, and manage security architecture for Azure Government and Commercial deployments (with considerations for DoD IL5\IL6 and FedRAMP High controls) * Configure and optimize Microsoft Defender for Cloud, Microsoft Sentinel, Microsoft Defender for Endpoint, and related services for threat detection, vulnerability management, and automated response * Design and enforce identity & access management using Microsoft Entra ID, Privileged Identity Management (PIM), Conditional Access policies, RBAC, and just-in-time access * Secure network architectures with Azure Firewall, Network Security Groups (NSGs), DDoS Protection, Web Application Firewall (WAF), Network Watcher, and private endpoints * Protect data at rest and in transit via Azure Key Vault, encryption strategies, data classification, and information protection controls * Develop and maintain security policies, initiatives, and blueprints using Azure Policy and Microsoft Purview for compliance (NIST, FedRAMP, CMMC, STIGs, etc.) * Perform threat hunting, incident response, and forensics using Sentinel playbooks, Log Analytics, and KQL queries * Conduct security reviews of Infrastructure as Code (IaC), containers, Kubernetes (AKS), and serverless workloads * Collaborate with developers and architects to implement DevSecOps practices, including secure CI/CD pipelines, code scanning, and secure defaults * Monitor and remediate security findings, reduce attack surface, and improve overall security posture per the Microsoft Cloud Security Benchmark (MCSB) * Deploy configurations and compliance policies to Azure AVD endpoints using Intune and other Azure native services. BASIC QUALIFICATIONS: * Active U.S. security clearance (e.g., Secret, Top Secret) or eligibility to obtain one. * 3+ years of experience in cloud security, cybersecurity engineering, or related roles (with strong Azure focus) * Deep hands-on expertise with core Azure security services: Microsoft Defender suite, Sentinel, Intune, Entra ID, Key Vault, Azure Policy, Firewall, Network Watcher, and Purview * Strong understanding of DLP implementation both in cloud and on endpoints utilizing Purview and other Microsoft native controls * Experience implementing security in hybrid/multi-cloud environments * Proficiency in scripting/automation (PowerShell, Azure CLI, Bicep/ARM templates, Terraform) * Strong understanding of identity federation, zero-trust principles, encryption, network security, and vulnerability management * Familiarity with compliance frameworks (NIST, FedRAMP, CMMC, STIGs, etc.) and regulatory requirements * Excellent problem-solving, analytical, and communication skills * Strong verbal and written communication skills and the ability to stay composed under pressure. PREFERRED SKILLS AND EXPERIENCE: * Microsoft Certified: Azure Security Engineer Associate (AZ-500), Microsoft Cybersecurity Architect (SC-100) * Additional relevant certifications (e.g., CISSP, CCSP, Microsoft Certified: Azure Administrator, AWS Security Specialty, SANS GCPS, SANS GCAD) * Deep experience with detection and response engineering and SOC operations * Knowledge of container security (Docker, AKS), secure DevOps, or AI/ML workload protection * Prior experience in government regulations frameworks such as FedRAMP and CMMC. COMPENSATION AND BENEFITS: $100,000 - $258,000 USD Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. ITAR REQUIREMENTS: * To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. THE ROLE As a 1st Line Support Engineer, you will be the first point of contact for our managed service customers, delivering professional, friendly, and effective technical support. This role is critical to our service delivery model and customer experience. You will handle incoming incidents and service requests, resolve common technical issues, and ensure all tickets are logged, triaged, and progressed in line with SLAs. For more complex issues, you will work closely with 2nd and 3rd line engineers, gaining exposure to a wide range of technologies and environments. This is an ideal role for someone who thrives in a fast-paced MSP environment, is passionate about customer service, and is hungry to learn and progress quickly. KEY RESPONSIBILITIES: Service Desk Support & Ticket Management * Act as the first point of contact for customer support requests via phone, email, and ticketing system * Log, triage, prioritise, and manage incidents and service requests in line with SLAs * Resolve common 1st line issues efficiently while maintaining high customer satisfaction * Ensure accurate, clear, and consistent ticket documentation Technical Support * Provide 1st line support across: - Windows 10/11 and macOS - Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) - User account management (Active Directory / Entra ID) - Basic networking and connectivity issues - Printers, peripherals, and end-user devices * Perform password resets, user onboarding/offboarding tasks, and access requests * Escalate complex issues to 2nd line with high-quality diagnostics and context Customer Experience & Communication * Deliver a friendly, professional, and confident customer experience at all times * Set clear expectations with customers around resolution times and next steps * Represent the company’s values and service standards in every interaction * Handle high-volume support requests while maintaining attention to detail Collaboration & Continuous Improvement * Work closely with 2nd and 3rd line engineers to ensure smooth escalation and resolution * Contribute to the knowledge base by documenting common fixes and procedures * Identify recurring issues and suggest improvements to processes or tooling * Actively engage in training and development to expand technical capability ESSENTIAL SKILLS: * Previous experience in a 1st line support or service desk role * Previous experience within an MSP environment is highly desirable * Strong customer service mindset with excellent communication skills * Working knowledge of: - Windows 10/11 - Microsoft 365 - Active Directory / Entra ID (basic user management) * Experience using ticketing systems (e.g. HaloPSA, ServiceNow, Freshservice, ConnectWise) * Ability to work effectively in a fast-paced, SLA-driven environment DESIRABLE SKILLS: * MSP experience supporting multiple customers and environments * Exposure to Intune, Azure AD, or endpoint management tools * Basic understanding of networking concepts (DNS, DHCP, VPNs) * Relevant certifications such as: - CompTIA A+ / Network+ - Microsoft Fundamentals (MS-900, AZ-900) * A clear desire to progress into 2nd line and beyond BENEFITS At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday. Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This Team will play a crucial role in enabling the ongoing transformation of our agencies and functions. We are looking for a highly technical IT manager to oversee End User Services (EUS) and drive strategic technology operations across the Costa Rica market. This role ensures optimal service delivery, enhances IT frameworks, and manages a diverse technology landscape, integrating user endpoint infrastructure, security, and compliance requirements. The successful candidate will lead IT transformation initiatives and collaborate with cross-functional teams to align technology services with business objectives while maintaining robust system integrity and security posture. What you'll be doing: Roles and Responsibilities * Oversee and manage daily technology operations to ensure high availability and reliability of IT services. * IT Budget management * Coordinate with cross-functional teams to implement technology solutions aligned with business objectives (WPP ET). * Monitor system performance, troubleshoot issues, and ensure timely resolution of incidents. * Manage IT infrastructure, including servers, networks, and cloud services, maintaining security and compliance standards. (AZURE, LAN) * Supervise and guide technical support staff, fostering professional growth and effective teamwork. * Collaborate with vendors and service providers for procurement, maintenance, and contract management. * Report on operational metrics, incident trends, and improvement initiatives to senior leadership. * Drive the adoption of best practices in IT service management and operational excellence following WPP ET guidelines * Attend and interact effectively and directly with stakeholders * Management of support for business-critical applications Leadership & Line Management of Engineer Resources * Directly manage EUS Leads and Engineers, facilitate resource planning and workload distribution, ensuring optimal efficiency across projects and operational demands. * Set clear goals, expectations, and KPIs to measure individual and team performance across technical operations. * Lead mentoring and skills development initiatives, fostering a culture of innovation and technical excellence. * Champion process standardization, implementing ITIL and service management best practices for consistent execution. Ticket Queue Management & SLA Compliance * Oversee ticket queue management, ensuring incidents and requests are categorized, prioritized, and assigned efficiently. * Monitor SLA compliance, tracking ticket resolution times and ensuring adherence to service performance metrics. * Ensure documentation of all incidents and service requests, creating detailed root cause analyses for major recurring issues. * Lead stakeholder communication on SLA performance, ensuring transparency in service quality and incident handling expectations. Performance Optimization * Utilize ITIL methodologies to improve service delivery, reduce incidents, and enhance end-user experience. * Implement continuous improvement initiatives, analyzing ticket backlog data to enhance service response times and reduce bottlenecks. * Identify opportunities to implement AI-driven support solutions, including chatbots, predictive analytics, and self-service portals to streamline IT assistance. Infrastructure & End-User Services Management * Manage, implement, and optimize end-user service solutions to enhance support function in the Costa Rica market * Oversee device management, endpoint security, and identity access controls, ensuring compliance with global standards. * Manage deployment, configuration, and lifecycle support for core user environments, including endpoint devices, collaboration platforms, business systems and remote access solutions. Technology Strategy & Architecture * Develop and refine country IT infrastructure roadmaps, ensuring alignment with business needs and scalability considerations. * Lead technology standardization efforts for network architecture, Active Directory, endpoint security, and service automation platforms. * Collaborate with global technology teams to integrate IT frameworks, including enterprise mobility, security policies, and system automation. * Drive continuous improvements in system architecture, ensuring optimized performance of IT assets across on-premises and cloud-based environments. Security, Compliance & Risk Management * Implement cybersecurity best practices in coordination with the Cyber, Risk & Compliance (CRC) team. * Ensure regulatory compliance across identity & access management (IAM), endpoint encryption, and data protection strategies. * Lead incident response protocols, overseeing vulnerability management, SIEM monitoring, and remediation efforts. Vendor & Cost Optimization * Manage enterprise agreements with our technology partners, vendors and providers, ensuring cost-effective procurement of any licensing and services. * Optimize IT budgets, identifying opportunities for cost reduction in service contracts and hardware lifecycle management. * Evaluate emerging technology solutions that align with business expansion and infrastructure modernization initiatives. Project Management & IT Transformation * Lead market deployment of global IT initiatives, including Network, Infrastructure, Modern Workplace, and Security transformations. * Coordinate cross-functional teams on technology rollouts, overseeing user migration strategies, cloud adoption plans, and infrastructure upgrades. What you'll need: * Bachelor's degree in Information Technology, Computer Science or a related field. Or relevant experience within Information Technology. * This is a 100% on-site role; you must be able to work from one of our designated office locations * Strong leadership and team management skills. * Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Understanding of IT endpoint infrastructure, including Microsoft OS, MacOS, Active Directory, device management, Identity Management and Audio-Visual technology. * Proficiency in ITIL and ITSM frameworks * Experience with endpoint management platforms, including MDM solutions like Jamf and Intune. * Strong written and verbal English communication skills (advanced level required) * Demonstrated experience in IT governance, compliance audits, and risk mitigation strategies. * Budget management expertise, overseeing software licensing, vendor contracts, and IT cost optimization. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Onsite We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
Summary of the Role: As Product Engineer (Full Stack) at Maze, you'll be the technical force behind our customer-facing product experience, owning the complete stack from UI to API while moving at startup velocity. This is a unique opportunity to join as one of the early engineering team members of a well-funded startup building at the intersection of generative AI and cybersecurity. You'll work alongside our full stack product team with significant autonomy, owning your own API layer that powers the React application, enabling you to move fast and deliver exceptional experiences without dependencies or blockers. You'll take full ownership of feature development from concept to production, building both the elegant UI components that security teams interact with daily and the robust API infrastructure that makes it all work. Your success will be measured by delivery velocity, product quality, autonomous execution, and the customer experience you create—not by process adherence or ticket completion. This role is perfect for a hands-on full stack engineer who has thrived in fast-paced B2B SaaS environments, values independence and ownership, and wants to build something extraordinary with a modern tech stack from the ground up. Your Contributions to Our Journey: * Own Product Feature Development: Take complete ownership of features from front-end UI through to API implementation and database layer, delivering end-to-end functionality that delights customers and drives product adoption * Build with Modern Front-End Excellence: Craft exceptional user experiences using React, TypeScript, TailwindCSS, and the TanStack ecosystem (Router, Query, Table), creating intuitive interfaces for complex security workflows with attention to detail and performance * Design and Maintain API Infrastructure: Build and own performant REST APIs using our Python/FastAPI backend, ensuring scalable, maintainable services that power the front-end while maintaining clean architecture and performance optimization * Drive Autonomous Execution: Operate with high independence and startup energy—identify what needs building, make technical decisions quickly, and execute without waiting for perfect requirements or extensive process * Optimize for Performance and Scale: Continuously improve application performance across the stack, from database query optimization to front-end rendering efficiency, ensuring our platform scales elegantly as we grow * Contribute to Architectural Decisions: Participate in technical discussions and architectural planning, bringing your experience to help shape our front-end architecture and potentially grow into owning architectural decisions as the team scales * Balance Speed with Quality: Move at startup pace while maintaining high standards—ship features rapidly, gather feedback, iterate quickly, but never compromise on code quality or customer experience What You Need to Be Successful: * Proven Full Stack Product Experience: 6+ years building production applications with strong command of both front-end and back-end development—you must be genuinely skilled at both, not primarily one with dabbling in the other * Strong TypeScript and React Expertise: Deep, hands-on experience with TypeScript and React (or other modern component-based frameworks) in production environments, with strong understanding of component architecture, performance optimization, and modern patterns * Performant RESTful API Development: Proven track record building performant RESTful APIs with server-side frameworks, with experience designing scalable API architectures, optimizing endpoint performance, and building maintainable backend services * B2B SaaS Background: Direct experience in B2B SaaS product companies where you've built features for business users, understanding the unique requirements of enterprise product development and customer-facing applications * Database Performance Intuition: Strong understanding of database interactions and query optimization—you instinctively know when a query might blow up and how to structure data access for performance at scale * Startup Velocity Mindset: Thrives in fast-paced, ambiguous environments with bias for action—you "just go get it, go do it" without waiting for perfect specs, comfortable making pragmatic technical decisions quickly * Attention to Detail with Speed: Exceptional balance of moving fast while caring deeply about customer experience and code quality—you build things right the first time while maintaining velocity * Collaborative Independence: Comfortable working autonomously and owning your work end-to-end, while also collaborating effectively with designers, product managers, and other engineers when needed * Nice to Haves: * Python and FastAPI experience for our backend stack * Kubernetes/EKS experience for understanding our deployment environment and infrastructure * Temporal workflow orchestration experience for complex, distributed workflows * PostgreSQL optimization skills and experience with database performance tuning at scale * Experience integrating LLMs into applications, understanding how to build AI-powered features into production products * Experience with our specific front-end stack: TailwindCSS, TanStack ecosystem (Router, Query, Table), shadcn/ui, Radix UI * Infrastructure knowledge and comfort working with cloud platforms or infrastructure-as-code tools * Design system or component library development experience * Background at technical B2B SaaS companies where product velocity and customer experience were primary drivers Why Join Us: * Ambitious Challenge: We're using generative AI (LLMs and agents) to solve some of the most pressing challenges in cybersecurity today. You'll be building the product experiences that security teams interact with daily, creating intuitive interfaces for breakthrough AI-powered solutions. * Expert Team: We are a team of hands-on leaders with experience in Big Tech and Scale-ups. Our team has been part of the leadership teams behind multiple acquisitions and an IPO. * Impactful Work: Cybersecurity is a force for good - helping to stop cyber attacks ultimately helps deliver better outcomes for all of us. Your work will directly enable security teams to protect organizations worldwide from real threats. * Build an AI-Native Company: We're building a new company in the AI era with the opportunity to design everything from the ground up - you'll work with a modern, carefully chosen tech stack and help establish engineering practices that scale with us through hypergrowth. * Technical Ownership and Growth: True end-to-end ownership with your own API layer, freedom to make architectural decisions, and opportunity to grow into front-end architectural leadership as we scale the team and product.