Travel Tech

Etraveli Group AB

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role As the Team Lead for the Foundation Customer Facing team, you are the guardian of the traveler’s journey. Our team sits at the core of the user experience, setting the quality bar for shared components and ensuring that every touchpoint a customer has with our brands is consistent, reliable, and high-performing. You won't just manage a team; you will be the bridge between User Experience (UX), Customer Experience (CX), and our various Domain Teams. You will lead a group of talented engineers in building the standards and guardrails that ensure a coherent end-to-end experience for millions of travelers. Your Responsibilities Vision & Alignment: Align the team around a clear mission to create world-class shared components and experiences. Strategic Collaboration: Partner closely with CX, UX, and Product Owners to ensure our foundational elements support the broader product strategy. Technical Standards: Own the "quality bar." You will drive the creation of standards and guardrails that prevent fragmentation across the traveler journey. Stakeholder Management: Work with multiple stakeholders to prioritize high-impact work and manage expectations across the organization. Team Empowerment: Create a focused, "noise-free" environment where engineers can do their best work. You’ll mentor the team, foster a culture of continuous learning, and promote autonomous problem-solving. Ownership: Take end-to-end accountability for the health and performance of the shared components our customers touch every day. Requirements Experienced Leader: You have a proven track record of leading development teams, preferably within a "Foundation" or "Platform" context where the focus is on shared services/components. Customer-Centric: You have a deep understanding of the customer journey and a passion for CX/UX principles. Collaborative Architect: You are skilled at navigating a matrix organization, building consensus across different domains, and translating high-level vision into actionable technical roadmaps. Quality Obsessed: You believe in standardization and have experience building or maintaining design systems or shared component libraries. Strategic Prioritizer: You are comfortable working with Product Owners to balance technical debt with new feature development, always keeping the "big picture" in mind. Excellent Communicator: You can articulate complex technical decisions to non-technical stakeholders and inspire your team with clear, concise goals. Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location We love gaming and after work activities. We know the value of personal development and continuous training. Hackathons and Dev Weeks - We believe in promoting creativity and trying new things. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group AB

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role  We're excited to be expanding our global team and are looking for an Associate IT Engineer, in our Stockholm office. This is a broad and impactful role where you'll be instrumental in ensuring our colleagues have seamless technological support, keeping our fast-paced operations running smoothly. You'll be the go-to person for all IT-related matters, offering both proactive maintenance and swift problem-solving, with great support from the global support team. Your key responsibilities will include: Maintain all office IT equipment (computers Win11/MAC, printers, scanners, and mobile devices both Android and iOS) Keep meeting room equipment functional at all times (PC, TV, camera, microphone & other equipment) Provide first and second level support and training to end users, including CxO level that are located in the Stockholm office Monitor requests on our ticketing system (Jira) and resolving in a timely manner Set up laptops and mobile devices Install and configure software and computer systems Manage IT asset equipment Troubleshoot and resolve issues with software or hardware Establish accounts for new users and assisting with password or login problems Maintain procedures and reports that provide technical support to the entire organization. Requirements  In this role you are a problem solver and you know that a customer-oriented and patient approach is the way to go. Relevant education within Information Technology Working experience of IT operating systems (Windows, MacOS) in a support role Knowledge of Windows Server, Active Directory, DNS, DHCP Familiarity with G Suite administration MS Office knowledge Basic networking skills Very good command of the Swedish and English language. Strong problem solving skills Customer oriented Meritorious but not necessary is basic scripting knowledge in Windows PowerShell/batch and experience from working in the Atlassian suite. Benefits The culture at Etraveli Group embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. With us you can enjoy: A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote location Modern office in the heart of the city – A bright and central location with great access to public transport, lunch spots, and parks just around the corner. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.