Operational Risk Analyst (12-month contract)

Pay.UK

Third Party Risk Analyst - London, 12 Months FTC Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy. From Bacs to Faster Payments and cheques, we act as the single operator for UK retail payments, working in the public interest to ensure safe, open, innovative and resilient systems. Pay.UK maintains and develops the UK retail payment systems and standards that keep the economy moving, processing over 11 billion transactions worth more than £10 trillion each year. In this role, you will build practical third party risk experience by working end to end on supplier assurance across systems that millions of people and businesses rely on every day. We are seeking a Third Party Risk Analyst to join our Procurement team on a 12 month fixed term basis, reporting to the Senior Third Party Risk Manager and supporting effective risk oversight across critical supplier relationships. ACCOUNTABILITIES The role incorporates the following key responsibilities. * Support end to end execution of supplier assurance reviews, including criticality assessment, supplier tiering and gap analysis. * Issue, manage and assess Third Party Assurance Questionnaires across key risk domains including cyber security, data protection, operational resilience and business continuity. * Evaluate supplier responses and evidence to assess control design and effectiveness, documenting findings and residual risk. * Produce clear Third Party Assurance Reports, including issues, remediation actions and timelines. * Act as Pay.UK’s operational point of contact with suppliers during assurance activity, including evidence collection and scheduling. * Engage internal subject matter experts to validate evidence, challenge responses and escalate issues where required. * Maintain accurate supplier and risk data within the GRC tool and provide first line support to suppliers. * Monitor the supplier threat landscape using external intelligence and data sources. * Support commercial managers by ensuring identified risks are addressed, tracked and closed. * Prepare regular functional risk reports that summarise supplier assurance results, key risk themes, and remediation progress, and present clear insights to governance forums to support informed decisions. QUALIFICATIONS, SKILLS AND EXPERIENCE To perform well in this role you will demonstrate the following experience and capabilities. * Degree or equivalent experience in a relevant field such as risk management, business, information security, procurement or law. * Understanding of third party risk management and UK regulatory expectations relating to outsourcing and supplier assurance. * Solid analytical skills with experience performing gap analysis and interpreting technical risk information. * Experience working in a controls driven environment with governance, audit and evidence based assessments. * Professional certifications are beneficial but not mandatory, including CTPRP, IRM, CRISC, CISSP, ISO 27001, CIPP/E or CIPS. PAY.UK BEHAVIOURS At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours: * Listen to Find Win-Wins - Empathy, Listening and Understanding * Influence with Courage - Influence, Courage * Go Horizontal First - Cross Boundary Collaboration * Take Ownership - Self Development * Opportunity Mindset - Initiative * Simplify - Achievement Orientation   ---------------------------------------------------------------------------------------------------------------------------------- INCLUSIVITY At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. ---------------------------------------------------------------------------------------------------------------------------------- WHO WE ARE Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & ADDITIONAL INFORMATION * 12% Non-contributory pension * Discretionary annual bonus * 30 days annual leave (excluding bank holidays) * Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc * Employee assistance programme * Cycle to Work Scheme * Season ticket loan * Annual fitness subsidy of up to £500 per annum * Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: * Some of our benefits are only available to colleagues after meeting the requirements of the probationary period.

iBanFirst

WHO ARE WE? iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. KEY FIGURES * 350+ employees across 14 offices in 11 European countries * 30+ nationalities represented, average age: 32 * 10,000 corporate clients trust us * €80M in revenue in 2025, with a target of around €100M in 2026 * Profitable for nearly two years * Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies * An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service A STRONG CULTURE BUILT AROUND 4 CORE VALUES * Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together. * Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. * Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. * Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. WHY JOIN US? * We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. * We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally. * Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. * You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. * iBanFirst is profitable and backed by long-term investors: Xavier Niel and Bpifrance, historical shareholders, and Marlin Equity Partners, who joined in 2021 to support our international ambitions. Joining iBanFirst means joining a profitable, international, fast-growing company at a pivotal moment — where commercial transformation and data-driven decision-making are at the heart of our next phase of growth.   RECRUITMENT CONTEXT We are investing in building and strengthening our Revenue Operations function as iBanFirst enters a key phase of commercial transformation. With a new CRO on board and our commercial teams evolving across Europe, we are creating the conditions for a high-impact RevOps function that sits at the very centre of the business — a true intelligence hub for performance. This is a moment of real opportunity: the Rev Ops team will have direct visibility with the CEO and executive leadership, and will play a central role in shaping how iBanFirst grows across markets.   MANAGER & TEAM You will report to Anne-Sophie Pradier, VP Revenue Operations & Partnerships. You will work hand-in-hand with Anne-Sophie and in close collaboration with Alexandre Schont (Chief Revenue Officer), Anne-Sophie's N+1, who will be a key partner for strategic discussions on commercial performance. Your work will feed directly into decisions at CRO and executive level. The Revenue Operations team is structured around two complementary pillars: * Revenue Operations — strategic analytics, KPI definition, funnel intelligence, business partnering with the CRO * Sales Operations — execution-focused, working closely with country managers and commercial teams on process, CRM, and productivity You will be the RevOps Lead — working at the intersection of data, strategy, and commercial execution, with high visibility across the organisation.   WHAT WILL YOU DO? With a cross-functional view of the full customer lifecycle — acquisition, closing, retention — you will be a key driver of alignment between our Sales, Marketing, and Customer Success teams across multiple markets. You are equal parts data cruncher and strategic partner: as comfortable diving into the numbers as you are presenting insights to leadership. KEY RESPONSIBILITIES: Business Performance Analysis & Insights: * Build and own a unified view of the revenue funnel, from lead generation to client upsell * Track and analyse key revenue metrics: ARR, NRR, churn, LTV, conversion rates by stage and market * Define and align company-wide KPIs in close collaboration with Anne-Sophie and the CRO — ensuring the whole organisation speaks the same language on performance * Deliver actionable insights to support go-to-market decisions and executive reviews Sales, Marketing & CS Alignment: * Identify and resolve friction points across teams to streamline the customer journey * Define and maintain shared definitions, metrics, and processes across functions * Lead cross-functional projects to improve the end-to-end customer lifecycle Tech Stack & CRM: * Oversee the integration and consistency of the GTM tech stack (CRM, marketing automation, CS tools, revenue intelligence platforms) * Ensure data quality and integrity across the full funnel Forecasting & Strategic Planning: * Contribute to revenue forecasting and commercial planning exercises * Model growth scenarios and market prioritisation frameworks AI & Efficiency: * Drive AI adoption initiatives within the commercial teams — identifying concrete use cases to increase team efficiency and impact   ROLE OBJECTIVES First 3 months: * Get fully up to speed with iBanFirst's commercial model, data infrastructure, and existing reporting * Build strong working relationships with Anne-Sophie, Alexandre Schont, and key business stakeholders across Sales, Marketing, and Customer Success * Develop a clear view of the current state of KPI definition and funnel tracking First 6 months: * Define and align the company's core revenue KPIs — the top priority for this role * Deliver a reliable, decision-grade view of the revenue funnel across markets * Establish a regular cadence of insights and business reviews with senior leadership First 12 months: * Be recognised as the intelligence hub of the commercial organisation — the team people come to for answers on business performance * Have a measurable impact on the quality of go-to-market decisions * Contribute to at least one strategic initiative (AI, commercial transformation, or planning)   WHAT DO YOU BRING? Experience: * 5–7 years of experience in Revenue Operations, Sales Operations, Business Operations, or a business analyst role in a B2B environment * Proven track record of turning complex data into clear, actionable insights that drive commercial decisions * Experience working cross-functionally with Sales, Marketing, and/or Customer Success teams Must-have skills: * Strong analytical mindset — you are a data cruncher at heart; you live in the numbers and know how to make them tell a story * BI tools proficiency — hands-on experience with Power BI, Metabase, Tableau, or equivalent; Excel/Google Sheets at an advanced level * Entrepreneurial spirit — you don't wait to be told; you identify opportunities, take initiative, and are energised by having real impact in a fast-moving environment * Cross-functional collaboration — you build trust across teams, communicate clearly with both technical and non-technical stakeholders, and know how to align diverse teams around shared goals * Salesforce or equivalent CRM — comfortable working with CRM data; Salesforce experience is a strong plus * Fluent in both French and English  Nice to have: * Experience in fintech, payments, or B2B SaaS — especially familiarity with SaaS metrics (ARR, NRR, LTV, CAC…) * Previous exposure to revenue forecasting or commercial planning * Experience with AI tools in a commercial or operational context   WHAT DO WE OFFER? * Permanent contract (CDI) * Location: Paris (Porte Maillot) * Hybrid work policy: Office-first culture — approximately 1 day/week remote. Travel to European offices ~2 times per quarter. WHY THIS IS A GREAT OPPORTUNITY: * High visibility from day one — direct exposure to the CEO, CRO, and executive leadership team; your work shapes decisions at the top * A pivotal moment — iBanFirst is transforming its commercial organisation; you will be a key architect of that transformation * Real strategic impact — this is not a support role; it's a central, decision-driving function that the business relies on * Entrepreneurial environment — flat hierarchy, fast decisions, and the space to build and own your scope * AI at the forefront — you'll be part of initiatives to bring AI into the commercial teams, in a company that takes technology seriously BENEFITS: * Swile meal card * AXA health insurance * 50% commuter benefit reimbursement * RTT (extra paid days off) * Gymlib subscription * Paid parental leave * Company-wide events, team offsites, and social activities   RECRUITMENT PROCESS 1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (Teams) — Purpose: General fit, motivation, salary expectations, availability 2. Interview with Anne-Sophie Pradier (VP Revenue Operations & Partnerships) — 30 minutes – remote (Teams) — Purpose: Role fit, analytical mindset, strategic vision, team fit 3. Case study with Anne-Sophie Pradier — 45 minutes – remote or in-person — Purpose: Practical assessment of analytical thinking, data approach, and RevOps problem-solving 4. Final round with Alexandre Schont (Chief Revenue Officer) — remote or in-person — Purpose: Leadership validation, strategic alignment, long-term potential         ____________________________ #LI-MP1 #LI-onsite / #LI-hybrid / #LI-remote

Databricks

Overview: The Sales Compensation Manager (L6) leads complex compensation operations workstreams that drive reliability, scalability, and risk reduction across the sales compensation function. You will own end-to-end commission administration for a large payee portfolio, ensuring flawless execution across payroll submissions, SOX compliance, exception management, and stakeholder delivery, operating at the frontier of what AI and modern tooling make possible so that automation is embedded by default, not bolted on. Operating with a 6–12 month horizon, you’ll independently scope and solve moderately complex problems, influence Directors and Sr. Directors, and raise the bar for the team through mentorship, enablement, and operational discipline with strong automation. The impact you will have: * Own end-to-end sales compensation administration for a large payee portfolio with full accountability for accuracy, timeliness, SOX compliance, and high-quality execution across participant setup, plan distribution, calculation, payment readiness, and payroll submission. * Lead payroll submission for one or more GEOs with 100% accuracy, timeliness, and SOX compliance, including zero-pay confirmations, audit checkpoints, and evidence completeness across controls. * Proactively detect anomalies and apply conservative holds to prevent overpayment; operationalise Exception Committee items with traceable implementation and reduced exception cycle time, leveraging AI-powered anomaly detection and predictive payment risk scoring to identify issues before they reach payroll. * Validate data across source-of-truth systems (Xactly, SFDC, HRIS, Anaplan, etc.), investigate issues such as incorrect credits, quota misalignments, and payout exceptions, and deliver actionable recommendations to leadership, deploying agentic validation workflows and LLM-based solutions to reduce manual reconciliation and improve decision quality. * Lead large or moderately ambiguous projects independently, balancing multiple priorities, defining clear ownership across contributors, and creating repeatable inspection mechanisms (dashboards, check-ins, trackers) that consistently deliver outcomes on time. * Influence business partners across Sales Ops, Rev Ops, Payroll, HR, Legal, Accounting, Finance, etc. by framing decisions in terms of field experience, risk, and audit compliance, acting as the trusted first point of contact in escalation paths. * Own and advance the team’s automation roadmap, driving adoption of AI across commission operations workflows, including intelligent anomaly detection, AI-assisted exception triage, automated evidence generation, and agentic validation of data across source systems, identifying where AI creates real leverage and building repeatable operating rhythms, standardized SOPs, and audit-ready documentation that improve quality, speed, and consistency while reducing execution risk. * Enable the team through templates, playbooks, evidence packs, and exception trackers, mentoring analysts (including offshore resources) to raise execution quality beyond individual scope. What we look for: * 10+ years of end-to-end sales compensation administration and commissions system operations, spanning payroll submissions, SOX control operations, exception modelling/recalcs, and stakeholder deliverables. * Advanced proficiency with Xactly (administration, configuration, reporting, troubleshooting) and Excel/Google Workspace for complex modelling, analysis, and insight generation. * Strong data validation skills across source-of-truth systems (SFDC, HRIS, Anaplan, etc.) with demonstrated ability to detect anomalies, perform complex commission modelling, and translate findings into clear recommendations. * Demonstrated program management experience across payroll and compliance/exception workflows, able to set and run cadences, produce audit evidence packs, define escalation paths, and maintain continuous audit readiness. * Understanding of SaaS go-to-market compensation models, including quotas, OTI, accelerators, overlays, SPIFFs, MBOs, and how plan mechanics influence seller behaviour. * Ability to influence cross-functional partners (Sales Ops, Rev Ops, Payroll, HR, Legal, Accounting, Finance, etc.) by proposing trade-offs, framing risk, and driving shared outcomes without direct authority. * Proven ability to bring structure to ambiguity, scoping complex problems, balancing speed with rigour, and delivering consistent, control-minded execution with minimal oversight. * Comfort prompting and evaluating LLMs as part of daily work, with a practical point of view on where AI creates real leverage in compensation operations versus where human judgment remains essential. Experience deploying AI or automation solutions, whether through vendor tooling, custom workflows, or agentic systems, to measurably improve speed, accuracy, or coverage. Partners with internal AI tooling teams to identify and deploy solutions that reduce manual work and scale the function.   About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.