Revenue Operations Lead

TheFork

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork YOUR ROLE As a Sales Operations Manager for France & Belgium, you will partner closely with Sales Leadership and the Country Leadership team to drive sales performance, improve execution and increase operational efficiency across the business. You will own key sales operating routines, performance management processes, forecasting, reporting and sales process optimization. You will help provide visibility on business performance, improve decision-making and ensure teams have the tools, processes and insights needed to execute effectively. You are analytical, organized and execution-oriented, with a strong ability to translate business needs into scalable processes and actionable recommendations. In addition to core Sales Operations responsibilities, you will act as a trusted partner to the Country Leadership team, helping maintain visibility on key business priorities, coordinate execution across stakeholders and support strategic discussions when needed. This is a highly visible role with strong exposure to local and regional leadership teams. WHAT YOU WILL DO: DRIVE SALES PERFORMANCE AND BUSINESS VISIBILITY * Lead and animate key local routines and performance discussions (weekly and monthly routines) * Coordinate forecasting, target tracking and business reviews * Build and maintain dashboards, reporting and KPI frameworks * Analyze pipeline health, sales productivity and sales performance * Provide insights and recommendations to support decision-making SUPPORT COMPENSATION AND PERFORMANCE MANAGEMENT * Support compensation plan execution in partnership with Central teams * Contribute to target setting and quota allocation processes * Support the design and implementation of local incentive programs * Monitor plan effectiveness and performance outcomes IMPROVE SALES PROCESSES AND OPERATIONAL EFFICIENCY * Identify process inefficiencies and opportunities for improvement * Leverage AI and automation to streamline workflows and increase productivity * Improve forecasting accuracy, pipeline visibility and reporting reliability * Optimize Salesforce governance and sales tool adoption * Design scalable processes and best practices that help teams focus on revenue-generating activities SUPPORT BUSINESS EXECUTION AND OPERATIONAL INITIATIVES * Coordinate selected cross-functional initiatives impacting sales performance * Support implementation of new tools, processes and ways of working * Ensure alignment, accountability and execution across stakeholders   WHO YOU ARE: You Must Meet These Critical Qualifications * 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar roles * Strong understanding of sales processes, performance management and forecasting * Strong analytical and problem-solving skills * Advanced Excel / Google Sheets skills; Salesforce experience strongly preferred * Excellent communication and stakeholder management skills * Ability to drive execution in fast-paced and cross-functional environments * Fluent French and professional English * Strategic thinking with operational excellence * Analytical rigor and business acumen * Process improvement and automation mindset * Hands-on execution and ownership * Strong stakeholder management and collaboration skills * Autonomy, structure and adaptability * Ability to create clarity and momentum in complex environments   What we offer you:  😄 An awesome team  🏠 A permanent contract (that can be useful in life)  ⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) 💸 Competitive fixed salary and bonus  🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)   🌎 International teams and a multicultural environment spanning 10 offices across Europe 🤝 Highly inclusive working environment  🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc  🎓 Continuous learning and development programs 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid) 🏥Health insurance covered by the company  👶 Financial support for birth, adoption, civil partnerships, or marriage 🚝 Transport allowance 🏥Health insurance fully covered by the company  👩‍🦽 Life & Disability Insurance at no cost to the employee 🍴 Amazing offices with dining, coffee points and leisure area     🎤 Team building events   All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly. #LI-MA1

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   DIRECTOR, REVENUE OPERATIONS    1. THE TEAM YOU'LL JOIN You'll be part of our Global Sales Acceleration team led by Juliette Pichard. The team you’ll lead, the Revenue Operations team, consists of ~12 professionals covering all of Mirakl's business units (Marketplace, Connect, Retail Media) and geographies (EMEA, APAC & AMER).  As a Director, Revenue Operations, you will architect and operate the AI-powered revenue engine that drives predictable growth across all of Mirakl's business. You will lead the evolution of the RevOps function toward a centralized  and intelligence-driven operation, enabling Sales Leaders to run their business with greater autonomy and confidence. You will be a key driver of Mirakl's AI transformation and a senior voice in executive decision-making. "This is a rare opportunity to operate at the heart of Mirakl's most strategic transformation. Our RevOps team sits at the intersection of AI and commercial excellence, with full global scope across every region, product line and customer segment — from Enterprise to SMB. You'll have direct visibility with Sales leadership and a real mandate to define what world-class RevOps looks like in 2027." — Juliette Pichard, SVP Global Sales Acceleration     2. YOUR IMPACT * Architect and deploy the AI-powered revenue engine — define and own the RevOps strategy, data infrastructure, processes and AI agents that make Mirakl's GTM motion predictable and scalable, acting as the orchestration layer between Agent Builders, your team and the Analytics & AI team. * Drive global business monitoring and executive decision-making — own pipeline health, ARR and ACV velocity, win/loss and conversion metrics across all BUs and geographies, orchestrate forecasting and QBR governance, and surface proactive risk and opportunity signals to Sales Leaders with clear, actionable recommendations. * Build operational excellence across the full revenue cycle — own Salesforce data quality and governance, lead sales comp plan design, ensure territory and quota frameworks are rigorous, and manage the global GTM tech stack roadmap, budget and vendor strategy. * Enable new GTM motions and product launches — partner with PMM and GTM stakeholders to support pricing setup, sales motion design and tooling updates for new products, modules and geographies, keeping RevOps agile enough to support strategic initiatives as they emerge. * Lead, develop and inspire a global RevOps team of ~10 — set clear direction and accountability, upskill the team on AI, automation and data modelling, and drive cross-functional change management with clarity and conviction.   3. WHAT YOU'LL BRING TO THE ROLE * 10+ years in Revenue Operations, Sales Operations or GTM Strategy in B2B SaaS, ideally at a global, multi-product company * Proven track record of leading multi-functional, internationally distributed teams through periods of transformation * Deep expertise in Salesforce and data governance, including data architecture, CRM hygiene and API integrations as the foundation for AI deployment * Demonstrated ability to influence executive decision-making by translating commercial data into strategic narratives   Skills: * Systems thinking with the ability to turn complex data into clear executive narratives * Fluency in AI tools and workflow automation platforms (e.g., Dust, Gong, Clay, Claude, n8n), curiosity to always stay up to date on innovation * Salesforce expertise and rigorous data governance instincts * Change leadership — the ability to bring teams and stakeholders through transformation with conviction and clarity * Commercial acumen across both Enterprise and SMB motions   4. TOOLS USED * Salesforce (CRM & data governance) * Dust (AI workflows & automation) * Gong (conversation intelligence) * Clay (pipeline & prospecting automation)   5. LANGUAGES * Fluent in English and French (C2 level required)   6.Perks & Benefits: * 🚇 Public Transport Pass: Reimbursement on your public transport subscription * 🏥 Health Insurance: Coverage tailored to individual or family needs * 🍽️ Meal Allowance: Monthly meal allowance provided by Mirakl * 🏠 Hybrid Setup: 4 days in-office & 1 day remote * 🏋️ Gym Allowance: Access to partner gyms and wellness studios * 🌴 Paid Time Off: Prorated paid vacation days per calendar year   7. OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. 1. Introductory Call: A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role 2. Business Interview: Meet the hiring manager to discuss your experience, problem-solving approach, and impact 3. Values Interviews & Use Case: Meet with team members from different functions to explore your alignment with our core values and present a real-life scenario 4. Final Decision & Offer: We consolidate feedback quickly and aim to share decisions without delay — if successful, we'll walk you through the offer details, benefits, and next steps We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analysing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Bigblue

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.   Since 2018, we’ve built a tech-driven logistics platform powering 600+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 220+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.   Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.   We’re looking for a data-driven Marketing Manager to own our content strategy, amplify our brand, and drive measurable growth. If you have high standards and are passionate about storytelling, video, and building a strong brand, you’ll thrive here.     What marketing means for Bigblue   At Bigblue, marketing is a cross-functional team with clear, measurable objectives that directly support our business priorities. We believe in authentic storytelling, customer-centric content, and experimentation across channels. Our team works closely with Sales, Product, and People to shape how merchants and talent perceive Bigblue—making logistics not just seamless, but inspiring. You'll report to the Marketing Team Lead.   Marketing at Bigblue serves five core purposes:   1. Generate and capture demand to achieve ambitious targets for new inbound Annual Recurring Revenue (ARR).   2. Position Bigblue as the essential go-to logistics partner for European brands. We use thought leadership, customer stories, and impactful branding to make Bigblue the top choice for ambitious brands.   3. Support the sales team by providing resources, content, and tools that help advance and close deals—ensuring our commercial teams are equipped to win in a competitive market.   4. Bring in referrals by building a brand and customer experience that merchants and partners are proud to recommend, amplifying our reach through word-of-mouth and advocacy.   5. Attract top talent by showcasing our culture, mission, and impact—ensuring Bigblue is recognised as a destination employer for those who want to shape the future of commerce.