Customer Success Specialist (EMEA)

Lepaya

JOIN LEPAYA! Joining Lepaya’s Commercial Domain as an Account Executive, you will be responsible for new business development, specifically hunting for new logos aligned with our refined ICP (+4k FTE). In this capacity, you will collaborate with an AM/CSM, who handles renewals, to develop strategic proposals and solutions that align customer needs with Lepaya’s offerings. As an Account Executive, you will own the full sales cycle—from prospecting and discovery to closing, within the Benelux market. You’ll work with Marketing to convert qualified leads into long-term subscription clients, ensuring our standard product packages are matched to client needs. For this role, we only accept Dutch-speaking candidates. Key Responsibilities * New Business & Expansion Development * Source, identify, engage, and close new business opportunities with new and existing logos, ensuring alignment between client objectives and Lepaya's offering * Lead the pre-sales process and ensure proposed impact goals are realistic and aligned with both client expectations and Lepaya’s delivery capabilities. * Nurture & develop newly won accounts until a stable, recurring revenue is achieved * Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities. * Source new potential leads through self sourcing, by attending events and lead generation * Collaborate with our Marketing teams to develop strategies for lead generation. * Stay informed about industry trends, competitor offerings, and market conditions to identify new business opportunities. * Strategic Client partnership * Foster strategic relationships with new clients, acting as a strategic advisor to align customer goals with Lepaya’s learning solutions. * Uncovers a prospect’s current processes, business challenges, and strategic goals * Organize advocacy initiatives together with our Marketing teams, such as events and webinars, to attract potential new customers. * Sell a standard product portfolio: Clearly articulate the value of our subscription offerings, focusing on fit and scalability over customization. * Develop strong strategic proposals for your potential customers answering customer’s needs and aligning with Lepaya’s solutions.  Key Metrics for Success * Booked Revenue (80%) * Delivered Revenue (20%) What you will bring * 8+ years in B2B sales with a strong focus on new business development  * Proven success in full-cycle enterprise sales, from prospecting to closing  * Strong consultative selling skills  * Preferably a background in EdTech/HRtech, or Learning/ HR environments * Excellent communication, strategic account management, and cross-functional collaboration skills. * Fluent in English and Dutch WHY YOU’LL LOVE THIS JOURNEY AT LEPAYA  * A challenging role in a vibrant international scale-up * Our work-to-live scheme, which prioritizes health and wellbeing  * Unlimited holidays and Lepaya Fridays - every other Friday, a day for yourself * Flexible hours and a hybrid working arrangement, we expect you to work from our office 3 days a week * Work from anywhere for 8 weeks/year * Access to Empowr, our well-being partner * Lots of opportunities to learn and grow, including internal  career development: * Access to our Lepaya Academy to help you upskill * An internal hiring program to help you advance OUR MISSION At Lepaya, we empower professionals to thrive in their careers and lead happier lives, helping businesses reach new heights. Every member of our team plays a part in transforming how organizations grow and develop their talent. Through our Portal, Academies, and App, we deliver blended training programs for every career stage, enabling learners to learn, practice, and apply new skills that truly make an impact. Trusted by companies like KPMG, ING, Just Eat Takeaway, Bynder, Dell, Kraft Heinz, and BCG, we’ve upskilled over 26,000 learners in 2024 across 120 countries. Backed by $80M in funding, we’re on a mission to become the world’s leading upskilling platform — and we’d love you to be part of it. WHAT DOES IT MEAN TO BE A LEPAYAAN? We succeed together. We act and come up with solutions. We build for growth. We exceed expectations.  We create meaningful impact. For a glimpse into our culture, explore our careers page.  HOW WE LIVE DE&I  At Lepaya, our diverse team embraces professionals of all backgrounds. We prioritize an inclusive environment where every member is valued and empowered. Your unique perspective is celebrated, ensuring you feel supported and encouraged to be yourself at work. WHAT’S NEXT? Ensuring a smooth candidate journey is our top priority. Here's a sneak peek into our standard hiring process: 1. An intro video call with Tracy, from TA, 2. An hour chat with Raymond, the hiring manager 3. A business case 4. A chat with a colleague and with one of our board members and finally, an offer! We're all about getting to know you better, so we'll invite you to our office for a face-to-face stage, where you can meet potential future colleagues and experience our awesome office vibes firsthand!  EAGER TO JUMP ON BOARD? GET IN TOUCH!

Fairphone

ABOUT FAIRPHONE Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together!  So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!  Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!  * Location: Amsterdam * Hours: 40 hours per week * Start: ASAP but latest 01.08.2026 * Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent  * Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. ABOUT YOUR ROLE Fairphone’s sales strategy is to successfully sell its products to consumers, companies and organizations who are keen to support our movement towards a fairer electronics value chain. This not only means sales through Fairphone’s own webshop but also cooperating with like-minded partners in the industry, such as operators, distributors, retailers/e-tailers: this is what our Partners Sales team focuses on. KEY RESPONSIBILITIES & OBJECTIVES Drive Sales Growth & Strengthen Partner Relationships * Achieve or exceed sales targets within the Switzerland and Austria, contributing to the overall revenue growth. * Build and nurture strong strategic partnerships with new & existing partners. * Enhance partner engagement by offering timely support, addressing challenges, and uncovering new growth opportunities together. Effective Forecasting & Pipeline Management * Ensure accurate sales forecasting by consistently managing the sales pipeline and providing timely updates. * Track sales progress and adjust strategies to meet both short-term and long-term sales objectives. Collaboration & Team Alignment * Collaborate with cross-functional teams, including marketing, product, and customer support, to ensure smooth service delivery and a positive partner experience. * Actively participate in team meetings, sharing insights and feedback to improve team processes and performance. Improve Market Intelligence * Stay updated and provide valuable market insights by tracking industry trends, competitors, and customer preferences, as well as industry best practices, product innovations, and sales techniques. * Gather insights from partners and customers to nurture your growth mindset and contribute to product development and marketing strategies. Increase Brand Awareness and Representation * Represent Fairphone at industry events, conferences, and partner meetings to build brand awareness and establish a strong presence in the market. * Communicate Fairphone’s story and values with enthusiasm to attract potential partners and consumers. YOUR SKILLS & EXPERIENCE * You have a minimum of 5 years of experience in sales, preferably in the Telco/consumer electronics industry, * You have excellent written and verbal communication skills in German and English, * Experience in partner/account management, preferably in the B2C segment of your territory, * Passion for sales and understanding of the smartphones or consumer electronics industry, * Experience in building and executing strategic growth plans, * Strong planning skills and ability to drive sales initiatives, * Experience building strategic partnerships with new and existing accounts, * Cross-functional team collaboration experience, * Familiarity with Google Docs and Sheets for business communication and case development, * Experience selling to direct partners and via distributors, * Hands-on, organized, and excellent written and verbal communication skills and English and preferably your territory. WHAT FAIRPHONE CAN OFFER YOU? * The opportunity to create an impact on the electronics industry around the world. * A diverse work environment full of international, passionate, warm-hearted team members. * 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get!  * Daily, healthy lunch, organic FairChain coffee, and many more tasty things. * You will join Fairphone’s collective pension scheme, and we will contribute to building your pension. * You will receive a MacBook, Fairbuds,  and a Fairphone as working devices. * Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up. * Public transport allowance – we fully cover your 2nd-class commute from your home to the office * Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back! * Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings. * Kitchen with beautiful views of the IJ waterfront. * There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports).

Ore Energy

THE ROLE Company Overview Ore Energy is on a mission to fundamentally expand the amount of energy society can reliably use, helping move civilization toward a more abundant energy future. We are doing this by developing long-duration, utility-scale iron-air batteries that provide safe, low-cost, multi-day energy storage for electricity grids. Our technology is designed to enable renewable power to become a dependable source of energy at scale, supporting the transition to a cleaner, more resilient and more electrified world. Ore Energy has built significant momentum toward commercial deployment. The company has raised significant investment from leading European investors, demonstrated its technology under real-world utility conditions, and is now moving toward large-scale commercial deployments. Utilities, grid operators and renewable energy developers are at the heart of Ore Energy’s commercial strategy. As electricity grids carry more intermittent renewable generation, the need for long-duration storage to balance supply and demand across multiple days is becoming increasingly urgent. Our iron-air batteries are designed to address exactly this challenge. Additionally, they enable further integration of renewables, provide a congestion management tool, act as a critical gas peaker replacement and unlock new revenue streams through energy trading and ancillary services markets. Role Overview As Business Development Manager - Utilities, you will own and develop Ore Energy’s commercial activities across the utility, grid operator and renewable developer segment. You will maintain, further expand and convert a qualified pipeline of opportunities across these spaces. You will be part of the commercial team, reporting directly to the Chief Commercial Officer (CCO). You will work cross-functionally with product, engineering and project development teams to translate customer and market needs into bankable commercial propositions. Beyond individual deal-making, you will also play an active role in shaping commercial strategy, maintaining and improving BD processes, engaging with industry and regulatory stakeholders, and supporting tender procedures. This is a senior, customer-facing role for someone with deep knowledge of electricity markets, grid systems, renewable energy development and long-duration energy storage, combined with a relevant existing network across utilities, TSOs, DSOs and renewable developers. KEY RESPONSIBILITIES * Develop, qualify and manage Ore Energy’s commercial pipeline across utilities, grid operators (TSOs and DSOs), renewable energy developers and energy traders. * Build and maintain relationships with key decision-makers across commercial, technical, sustainability, procurement and regulatory teams at target organisations. * Identify customer needs, use cases and market opportunities, and translate these into customer-specific business cases together with relevant colleagues internally — including co-location with renewable assets, standalone grid support deployment and merchant energy trading strategies. * Lead commercial negotiations for commercial agreements and binding offtake contracts, ensuring a smooth transition into the project development phase.  * Support tender procedures by leading the commercial narrative, building consortia and coordinating with internal and external stakeholders to deliver competitive submissions. * Engage with industry organizations, associations and regulatory bodies to advocate for LDES within the energy regulatory framework and provide input on relevant legislation and policy developments. * Represent Ore Energy at trade fairs, industry events, conferences and strategic partnership discussions. * Align commercial strategy with market intelligence and customer feedback to continuously improve Ore Energy’s market positioning. * Maintain and improve commercial processes, including CRM management, opportunity tracking, sales documentation and lead management, while ensuring product development remains aligned with evolving market needs. YOUR PROFILE * 5+ years of experience in business development, sales or commercial roles in utilities, energy, renewables, grid infrastructure, energy storage or related sectors. * Demonstrated experience building and converting enterprise or infrastructure sales pipelines, including negotiation and closing of commercial agreements, framework agreements, binding offtake contracts, or similar long-cycle commercial contracts.  * Strong understanding of electricity markets, grid infrastructure and operations, renewable energy systems, and energy storage technologies, including long-duration energy storage (LDES). * Ability to engage senior stakeholders across commercial, technical and regulatory functions, and to manage complex commercial processes from first contact through to commercial agreement, including comfort engaging with both commercial and technical audiences. * Strong analytical and commercial skills, including the ability to evaluate project economics, storage business cases and customer value drivers. * Able to identify emerging market opportunities and translate customer needs into commercial growth strategies. * Professional fluency in Dutch and English. Additional languages, particularly German or French, are a plus. * Willingness to travel for customer meetings, industry events and project development activities. * An existing network across the utility and renewable energy ecosystem is a strong advantage, ideally including utilities, TSOs, DSOs, renewable developers, energy traders or infrastructure investors. * Entrepreneurial mindset and comfort operating in a fast-moving scale-up environment where the commercial playbook is still being built and where your input directly shapes the company’s commercial strategy.