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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As the Regional Manager, Account Management, you will be responsible for successfully guiding a small team of Trustpilot account managers across Asia accounts in the Midmarket and Enterprise segment. You will be responsible for the customer journey from onboarding, retaining & growing the customer base. This customer base includes some of the biggest brands in Australia. In addition, the job entails leading Trustpilot's presence in Australia and New Zealand facilitating the professional growth of personnel, hiring, regularly optimizing workflows and acting on employee feedback, coordinating team/office activities, and working closely with international stakeholders to move the team forward. What you’ll be doing: * Overseeing a team of commercial reps, responsible for commercial growth for the midmarket and enterprise segments within the ANZ and Asia markets. * Actively guide the team on industry best practices to define and achieve goals in line with the overall regional and company strategy. * Overall ownership and responsibility for Enterprise & Core customers across the full customer journey within the designated market/region. * Support developing mid-long term strategy within Enterprise & Core customers that increases retention rates while increasing productivity in our New Business efforts. * Identify customer needs and pain points and develop innovative solutions to enhance the customer journey. * In addition, this role has people management responsibilities including hiring, interviewing, driving employee growth and development, and overseeing performance. * There will be a need for some travel to Europe on occasion, as well as late afternoon/evening meetings from time to time. Who you are: * You have a good understanding of the ANZ and ideally across other Asian markets. * Skilled in guiding a team and engaging in personnel management responsibilities, including performance reviews, financial planning, organizational development, and hiring processes. * A thorough understanding of renewal processes, contract negotiation, and customer lifecycle management. * A proven history of providing a great customer experience. * An enthusiasm for account management and building a positive team environment * A history of consistently surpassing business performance benchmarks * Align with our values of being: We start with the customer, We act with integrity, We are positively human, We make it happen and We win together. What’s in it for you: * A range of flexible working options to dedicate time to what matters to you. * Attractive compensation package + bonus. * 25 days holiday (plus bank holidays) along with 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. * Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. * Superannuation, salary continuance, and life insurance. * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health, and access to a 24/7 Employee Assistance Plan * Paid parental leave. * Cycle to work scheme. * A buzzy office with a fully stocked fridge and all the snacks and refreshments you can ask for. There are also regular socials, lunches, and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team. Still not sure? We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you! #LI-Hybrid #LI-KW1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
Outstanding opportunity to join Betsson Group as our new Sportsbook Manager for Greece in our Malta office. As a Sportsbook Manager, you'll be responsible for planning events, implementing profitability initiatives, ensuring the offering remains up-to-date, testing new functionalities, evaluating existing features, and reporting activities. Essential skills include 4+ years' experience in Sportsbook, passion for sports and betting, teamwork, fluency in English and Greek, and strong organization and prioritization skills. This role is pivotal in delivering a competitive and engaging sports betting experience tailored to the Greek market. Responsibilities: * Managing the event planning process for the Greek market in collaboration with the Marketing and CRM team. * Collaborating with the team and stakeholders to implement profitability initiatives. * Working closely with third-party providers and internal stakeholders to ensure the offering remains up to date for the Greek market. * Assisting the Sportsbook Tech Team in testing and suggesting new functionalities. * Evaluating, enhancing, and documenting existing or new functionalities, features, and processes. * Reporting and presenting operational and marketing activities to different teams and stakeholders. Essential skills for this role include: * At least 4 years’ experience in a Sportsbook-oriented role. * At least 2 years of CRM experience * Passion for sports and sports betting. * Ability to work well within a team and willingness to share knowledge and learn. * Fluent in written and spoken English. * Native Greek language proficiency. * Well-organized with the capacity to prioritize effectively and make data-informed decisions. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Excellent opportunity to join Betsson Group as our new Gaming Manager - Greece THE WOW You will be directly responsible for setting the customer engagement strategy for our Gaming products in the local market including Casino, Live Casino and Poker. You will be measured on your ability to impact top-line KPIs; your main objectives are to drive retention and engagement, conversion rates with attractive welcome offers, improve customer satisfaction and increase overall player lifetime value. A FLAVOUR OF WHAT YOU'LL BE DOING * Work with the Central Gaming team to ensure that the content roadmap, game launches, and game positioning are executed in line with the local customer value proposition. * You are a local Gaming expert that has a deep understanding of the market, product, and your customers. You will feed in requirements to the relevant teams to improve key journeys and experiences. * Design welcome offers targeting new players, supporting acquisition marketing teams to drive conversions from registration through to first deposit. * Build Gaming engagement strategy across all BTL channels to take the player experience to the next level and be extremely confident with retention tactics using hyper segmentation to drive market growth. * Manage customer send outs to drive retention and customer growth objectives (deposit conversion, churn reduction, and upsell). * Take a data-driven approach to activities across all BTL channels and continually tweak and improve initiatives to maximize profitability and activity. * Drive campaign conversion optimization testing by experimenting with creatives, copy, audience and type of send. * Work closely with Customer Support team to identify and fix campaign customer journeys and reduce contact-drivers. * Responsible so that all games live on site have proper game certificates and are licensed on the Greek market. * Provide regular reporting to senior stakeholders on the success of local campaigns and activities, demonstrating a deep understanding of what motivates customers. WHO YOU ARE * At least 4 years of iGaming experience * At least 2 years of CRM experience * Keen interest in Casino, strong understanding of Casino products * Good understanding of player behaviour and demands * Understanding of the Greece regulated market CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As an Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base. Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you! What You’ll Be Doing * Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process. * Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets. * Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise ADR Team’s lead generation efforts. * Drive accurate, by ambitious forecasting by maintaining and managing your pipeline efficiently using our CRM, Salesforce. * Achieve and consistently exceed quarterly sales goals while driving revenue growth for the enterprise segment. * Collaborate with cross-functional teams to ensure a smooth transition for clients from sales to implementation. Winning together is critical. Who You Are * Extensive inside sales experience in a fast-paced and growing environment, preferably in SaaS or technology sectors. * Deeply skilled in comprehensive discovery and navigating complex organizations, with a focus on cultivating trust-based momentum to drive contract value and improve the consumer journey. * Proven ability to qualify leads, reach the right contacts, prioritize your pipeline, and successfully close deals. * Strong understanding of the organizational structure within mid-size to large enterprises, enabling effective navigation of sales processes. * Ability to thrive in a performance-oriented environment with a focus on achieving efficient sales cycles and driving high initial contract value. * Familiarity with e-commerce, online marketing, and social media trends that can enhance sales strategies and client engagement. What’s in it for you: * A competitive base salary range between $115,000 to $134,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits. * A range of flexible working options to dedicate time to what matters to you * 20 vacation days + 2 personal days +10 paid holidays per year * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist * Full health insurance * 401k matching your contributions dollar-for-dollar up to 4% of your base salary * 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials * A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks * Regular treats and events throughout the year including massages in the office, happy hours and Rockies Open Day celebrations, to name a few Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-JL1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As a Senior Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base. Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you! What You’ll Be Doing * Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process focusing on high-priority Tier 1 accounts. * Act as a foundational builder for our organization, contributing to the development and refinement of our sales frameworks and operational strategies. * Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets. * Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise ADR Team’s lead generation efforts. * Drive accurate and ambitious forecasting by maintaining and managing your pipeline efficiently using Salesforce. * Achieve and consistently exceed quarterly sales goals while driving revenue growth for the Enterprise segment. * Collaborate with cross-functional teams to ensure a smooth transition for clients from sales to implementation. Winning together is critical. Who You Are * Extensive inside sales experience in a fast-paced and growing environment, preferably in SaaS or technology sectors. * Embrace a "challenger" mindset, leveraging your deep industry expertise to iterate on our sales processes and drive the evolution of our Enterprise function. * Deeply skilled in comprehensive discovery and navigating complex organizations, with a focus on cultivating trust-based momentum to drive contract value and improve the customer journey. * Proven ability to qualify leads, reach the right contacts, prioritize your pipeline, and successfully close deals. * Strong understanding of the organizational structure within upper mid-size to large enterprises, enabling effective navigation of sales processes. * Ability to thrive in a performance-oriented environment with a focus on achieving efficient sales cycles and driving high initial contract value. * Familiarity with e-commerce, online marketing, and social media trends that can enhance sales strategies and client engagement. What’s in it for you * A competitive base salary ranging from $124,000-$144,000 gross per year plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits. * A range of flexible working options to dedicate time to what matters to you * 20 vacation days + 2 personal days +10 paid holidays per year * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist * Full health insurance * 401k matching your contributions dollar-for-dollar up to 4% of your base salary * 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials * A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks * Communal lunch, extra treats and events in the month -- think ice cream carts, coffee bars and massages, to name a few Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-JL1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
THE WOW As a CRM Database Operations Coordinator, you will work with various stakeholders across our commercial department, reviewing their CRM campaign plans, and coming up with automated solutions to provide the best possible customer experience, while driving internal operational efficiencies. YOU WILL: * Regularly meet with commercial stakeholders to get an understanding of their campaign plans, and potential pain points with regards to data, automation, and operational inefficiencies. * Work together with stakeholders to determine the data requirements of CRM campaign segmentation and automation and then execute on those plans maintaining a very high level of data accuracy and on-time delivery. * Demonstrate good problem-solving skills when it comes to complex segmentation and conceptualisation of automated campaign journeys. * Guide the stakeholders on how to best create automated user journeys with the tools available. * Work on various tasks that demand their own approach, including quality assurance checks, while driving efficiency within the team. * May be assigned to have on-call duty from time to time REQUIREMENTS: * Degree in Statistics/Math/Computer Science or equivalent work experience * Experience using Knime or similar SQL database marketing tools. (exposure to any other programming languages - HTML, JavaScript, XML are also desirable.) * Strong understanding of the campaign targeting toolkit, which includes data interrogation, data manipulation, and campaign management. * Experience from the gaming industry * Experience working with queue management software (Jira etc). * Experience from working with tool integration via APIs What’s in it for me? You’ll get to work in a friendly and open-minded team, full of people willing to help and learn from you. Working across teams and departments will allow you to gain an understanding of all the different factors that make up the business. This means that your tasks will be varied and challenging in their own unique ways – there are no dull moments! If you are an all-rounder, willing to put technical skills to work in order to design optimized customer life-cycle journeys for our customers, then this is the role for you! CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Outstanding opportunity to join Betsson Group as our new Key Account Manager - Greece. Role Overview We are seeking a dynamic and customer-centric Key Account Manager to join our team in Malta. This role is pivotal in building strong relationships with our most valuable customers and ensuring a best-in-class service experience that drives loyalty, engagement, and revenue growth. As the face of our brand to our VIP clients, you will be responsible for direct and personalized communication, proactive engagement, and tailored hospitality at exclusive events. You will work cross-functionally to ensure VIP customer satisfaction, retention, and increased lifetime value. Key Responsibilities * Account Management: Manage a portfolio of VIP customers with a high degree of personalization and care, maintaining frequent and proactive contact through phone, email, messaging apps, and in-person meetings. * Revenue & Retention Growth: Monitor and analyse individual customer KPIs (e.g., activity, deposits, net revenue, churn risk), and develop action plans to increase engagement and extend customer lifetime value. * Event Hosting & Hospitality: Act as the primary host for VIP clients during exclusive company events (e.g., football/basketball games, dinners, tournaments), ensuring a premium, seamless, and unforgettable experience. * Weekend Availability: Be available on weekends and evenings to manage the VIP shift—communicating with customers, solving issues, and providing real-time support when needed. * Client Feedback & Insight: Collect feedback and identify trends within the VIP base to share with internal teams for service and product optimization. * Collaboration & Reporting: Work closely with key central functions including VIP & CRM, Payments, Risk, and Product teams to ensure a holistic customer experience. Regularly report on VIP activity, risk exposure, and performance against KPIs. Qualifications & Experience * Minimum 3 years of experience in a similar VIP management or customer-facing account management role, ideally within the iGaming, luxury hospitality, entertainment, or sports sectors. * Proven track record in building long-term relationships, managing customer portfolios, and achieving revenue growth targets. * Deep understanding of the online gambling ecosystem, player behaviours, and VIP lifecycle management is a strong plus. Skills & Requirements * Fluent in Greek and English, both written and spoken. * Excellent communication, presentation, and interpersonal skills. * High degree of empathy, discretion, and professionalism when dealing with high-value clients. * Ability to analyse data and derive actionable insights. * Strong organizational skills and ability to multitask in a fast-paced environment. * Willingness and flexibility to work weekends, evenings, and attend events. * Passion for sports (especially football and basketball) is a big plus. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
The Greek marketing team is looking for a CRM Manager who is passionate about sports and casino. This is a fantastic opportunity to work with our world class and award-winning brands. THE WOW We are looking for a CRM manager to join our dynamic team in Malta. You will be directly responsible for all the CRM lifecycle strategy. Oriented by data and business intelligence this role will plan and coordinate multi-channel, segmented life cycle campaigns. Main objectives are to drive conversion, early life, cross-sell, churn prevention and reactivation rates. It is an exciting and fast paced role that requires passion and an eye for detail. A FLAVOUR OF WHAT YOU WILL BE DOING: * Devise and execute effective marketing programmes within the customer lifecycle * Work closely with product managers to increase campaign ROI through tailor-made nurture programmes aimed at monetising players post the 1st interaction with a campaign * Build & automate lifecycle communication in collaboration with central CRM towards decreasing churn and enhancing player engagement * Define the brands contact strategy (right place, right time, right person) by aligning with the product team on segmentation and targeting of communication * Champion an ongoing tests & learn programme (A.B, MVT & Control group) & optimise marketing programmes based on learnings * Work with BI & Data warehouse teams to facilitate real-time data-driven communication * Conduct analysis of the performance of all CRM journeys YOU'RE GOOD AT * At least four years of iGaming experience * At least two years of CRM experience * Excellent communication skills * Analytical skills * Excellent organisation skills * Fluent in both Greek and English CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
You will have full responsibility for the Greek market, overseeing customer experience, lifecycle management and local marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Greek market includes both online casino and sportsbook operations. Responsibilities * Lead and develop best in class team of local experts and professionals * Drive revenue growth through customer engagement * You will develop and implement the local market strategy and annual plans, while managing the local budget. In close collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing teams deliver effective strategies and measurable results for the Greek market * Accountable for customer life cycle from acquisition to retention * Drive brand awareness through a mix of onsite and offsite marketing channels closely following any market trends * Ensure that customer engagement is delivered through effective customer marketing and an optimized site experience. Responsible to overview, flag and improve the customer’s experience and journeys * Optimise daily operations to improve quarterly performance and meet annual revenue targets * Responsible that all executions are compliant in their market * Follow closely the competition and industry/market trends Requirements * Bachelor's degree in business, sales, or marketing * More than 10 years’ experience in marketing or commercial positions * At least 3 years of experience at a senior strategic level * Direct experience working on Greek market * Solid people management experience * Deep understanding of Casino and Sportsbook with a proven track record of delivering commercial success * Gaming retail experience will be considered an asset * Excellent skills in communication, both verbally and in writing * Excellent project management abilities in driving multiple initiatives at once * Results orientated and strong analytical skills * Proactive, driven and have a positive can-do attitude * Energised by a rapidly changing environment and welcome the unexpected challenges What you will get * Working with a great team of people were teamwork, support and learning is our passion * Working within a dynamic and fast paced industry. * Competitive remuneration package and relocation support to Malta available. * Hybrid structure with the option to work remotely twice a week. * Healthcare plan. * Fabulous office and work environment in one of Malta’s prime locations. * On the job training by skilled people who have sound experience in the industry. * Multiple company events throughout the year, and fun team building events. * Dedicated time for training through online platforms. CHALLENGE ACCEPTED? BY SUBMITTING YOUR APPLICATION, YOU UNDERSTAND THAT YOUR PERSONAL DATA WILL BE PROCESSED AS SET OUT IN OUR PRIVACY POLICY
You will have full P&L responsibility for the Belgian market, overseeing customer experience, lifecycle management and local marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Belgian market includes both online casino and sportsbook operations, as well as a retail sportsbook network of over 400 points of sale across the country. RESPONSIBILITIES * Lead and develop best in class team of local experts and professionals * Drive revenue growth through customer engagement * You will develop and implement the local market strategy and annual plans, while managing the local budget. In close collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing teams deliver effective strategies and measurable results for the Belgian market * Accountable for customer life cycle from acquisition to retention * Drive brand awareness through a mix of onsite and offsite marketing channels closely following any market trends * Ensure that customer engagement is delivered through effective customer marketing and an optimized site experience. Responsible to overview, flag and improve the customer’s experience and journeys * Optimise daily operations to improve quarterly performance and meet annual revenue targets * Responsible that all executions are compliant in their market * Follow closely the competition and industry/market trends REQUIREMENTS * Bachelor's degree in business, sales, or marketing * More than 10 years’ experience in marketing or commercial positions * At least 3 years of experience at a senior strategic level * Direct experience working on Belgian market * Solid people management experience * Deep understanding of Casino and Sportsbook with a proven track record of delivering commercial success * Gaming retail experience will be considered an asset * Excellent skills in communication, both verbally and in writing * Excellent project management abilities in driving multiple initiatives at once * Results orientated and strong analytical skills * Proactive, driven and have a positive can-do attitude * Energised by a rapidly changing environment and welcome the unexpected challenges WHAT YOU WILL GET * Working with a great team of people were teamwork, support and learning is our passion * Working within a dynamic and fast paced industry. * Competitive remuneration package and relocation support to Malta available. * Hybrid structure with the option to work remotely twice a week. * Healthcare plan. * Fabulous office and work environment in one of Malta’s prime locations. * On the job training by skilled people who have sound experience in the industry. * Multiple company events throughout the year, and fun team building events. * Dedicated time for training through online platforms. CHALLENGE ACCEPTED? BY SUBMITTING YOUR APPLICATION, YOU UNDERSTAND THAT YOUR PERSONAL DATA WILL BE PROCESSED AS SET OUT IN OUR PRIVACY POLICY
THE WOW Betsson is partnering with Thunderbite, and Xtremepush company, and we are looking for a CRM Project Manager – Gamification to join our CRM team and lead this exciting rewards product within Commercial. In this role, you will be responsible for creating, managing, and optimising a range of gamification products and reward configurations, including The Wheel, Pick a Box, Thunderboard, 5-Reel Slots, and similar mechanics across multiple markets, brands, products, and jurisdictions (B2C+B2B). These gamified experiences will support both personalised customer journeys and broader onsite global campaigns managed by the CRM Campaign Operations team. To succeed in this role, you should have hands-on experience working with Thunderbite and Xtremepush. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * Within Commercial, own and manage the end-to-end delivery of gamification rewards across multiple markets, brands, products, and jurisdictions (B2C+B2B). * Create, configure, launch, and optimise gamification mechanics, including The Wheel, Pick a Box, Thunderboard, 5-Reel Slots, and other interactive reward experiences using Thunderbite. * Build and maintain reward structures, probability models, and prize allocation logic to ensure commercial viability and alignment with promotional budgets. * Monitor and optimise reward costs across all launched gamification products. * Ensure all gamification activities comply with internal processes, responsible gaming principles, and market-specific regulatory requirements. * Work closely with local teams to ensure a tailored and localised customer experience. * Stay informed on industry trends and competitor activity to continuously evolve and enhance the gamification offering. * Collaborate closely with Xtremepush and internal product development stakeholders to support the successful implementation and continuous enhancement of the gamification portfolio. WHAT WE ARE LOOKING FOR * A degree in economics, marketing, business or IT management or equivalent work experience * At least 4 years’ experience in a CRM, Product, or similar commercial role within the iGaming industry. * Proven hands-on experience working with Thunderbite / Xtremepush Gamification products and mechanics. * Solid knowledge of probability models, reward structures, and campaign cost calculations. * Strong understanding of gamification strategy, customer engagement, and retention within online gaming environments. * Ability to build and maintain strong relationships with key stakeholders across multiple teams and functions. * Excellent written and verbal communication skills in English. * Proficiency in Spanish or Portuguese is considered a strong advantage. * Strong organisational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment. * Analytical and commercially minded, with a proactive approach to problem-solving and optimisation. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
We are looking for an energetic and driven Affiliate Manager to take ownership of our affiliate partnerships within the Chilean market. THE WOW You will play a key role in building strong relationships, optimizing performance, and driving growth across our affiliate network. In this role, you will collaborate closely with internal teams, monitor traffic and revenue trends, and manage both top‑performing and underperforming partners to maximize results. To succeed, you’ll need a mix of analytical and commercial talent, strong social skills, adaptability, and the ability to thrive in a fast‑paced environment. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * Work with Betsson Group’s Affiliate team from a strategy and acquisition perspective. * Develop and maintain negotiations and relationships with key Chilean affiliate networks and partners. * Monitor and analyze affiliate performance to measure effectiveness and work with managers to develop forecasts aligned with budget. * Identify and cultivate top performers and develop incentive programs to reward key partners. * Create monthly promotions and communications for marketing affiliates. * Collaborate with internal teams to continually improve landing pages and overall marketing campaigns across the affiliate network. * Develop marketing campaigns for the affiliate program and lead affiliate recruitment. * Implement strategies to increase the quality and performance of affiliate partners. * Work with the LATAM Marketing team to build go-to-market strategies aimed at growing the affiliate business in Brazil WHAT WE ARE LOOKING FOR * Experience in affiliate marketing, partnerships, or commercial roles—ideally within the Chilean market. * Strong analytical mindset with the ability to interpret data, identify trends, and propose strategic improvements. * Excellent relationship‑building and negotiation skills. * Sales‑oriented approach and a proactive attitude toward achieving growth targets. * Ability to work independently and thrive in a fast‑paced, dynamic environment. * Fluency in English (spoken and written). * Knowledge of digital marketing, performance marketing, or iGaming is considered an asset. * Remote Mode, but located in Chile WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. CHALLENGE ACCEPTED?
THE WOW In this role, you will manage a portfolio of complex CRM project initiatives that span across multiple commercial regions. With Central CRM Services focus, you will lead a team to provide highest quality service and value for the stakeholders in our ever-expanding environment. You specialize in projects that enable commercial CRM capabilities on existing and new markets, ensuring the operations are efficient and compliant. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * Full central CRM project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for a few major or several minor initiatives simultaneously. * Ensure that all projects are proceeding according to scope, schedule, and quality standards. * Provide status reporting regarding project milestones, deliverables, dependencies, risks, and issues. * Work creatively and analytically in a problem-solving environment demonstrating teamwork across multiple commercial regions, innovation, and excellence. * Participate in establishing CRM best practices, strategy, templates, policies, and tools to expand and mature these capabilities for the Betsson Group. * Ownership of the Central CRM Services to provide highest level of service and value for the organization * CRM content template management * Service communications * CRM training & incidents reporting * Email & landing page design * Team management WHAT WE ARE LOOKING FOR * A degree in economics, marketing, business or IT management or equivalent work experience * At least 5 years’ experience from igaming, ideally in a project management role * Proven experience in successful project management * At least 3 years’ experience from a people manager role. * Can build and sustain effective communications with key stakeholders. * Good understanding of player segmentation, player bonuses and incentives. * Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush. * Genuine interest in the online casino sector and sportsbook betting products. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
You are passionate about how people discover brands in a fast‑changing search landscape, and you want your work to make a visible impact. As Senior SEO Specialist on hybrid model located in Buenos Aires, you will play a key role within the LATAM Marketing team, shaping how our brand is found across traditional search and emerging discovery platforms. THE WOW This is a high‑impact role where you truly own organic visibility for Argentina. You will work at the intersection of SEO, AI‑driven discovery, and brand strategy, influencing how users discover us today and in the future. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * Translate business objectives and market opportunities into prioritized SEO roadmaps that balance growth, scalability, and risk * Monitor industry trends and conduct ongoing search and competitor research to inform and adapt market‑level SEO strategies * Execute optimisation initiatives and audits across onsite, offsite, and technical SEO, prioritising actions by performance, efficiency, and impact * Actively monitor performance and deliver clear insights through reporting on Organic Search and Discoverability KPIs to the LATAM SEO Manager and local marketing teams * Collaborate with local stakeholders to embed Organic Search and Discoverability best practices, including entities, topical authority, and E‑E‑A‑T principles * Manage deliverables from external agencies and freelancers, ensuring strong ROI, quality, and performance * Proactively identify and mitigate SEO risks to protect brand reputation and domain performance * Contribute to shared best practices, documentation, and learnings to raise SEO and discoverability maturity across the wider organisation WHAT WE ARE LOOKING FOR * * Strong hands‑on experience owning and executing SEO strategies in a dynamic environment * Solid understanding of onsite, offsite, and technical SEO, including audits and optimisation at scale * Experience translating business goals into prioritised, actionable SEO roadmaps * Confidence analysing performance data and communicating insights to both technical and non‑technical stakeholders * Experience working with SEO tools such as Ahrefs, SEMrush, Conductor, GA4, and AI or automation tools * Professional working proficiency in English and native‑level Spanish (Argentina) Nice‑to‑have: * Experience working with AI‑driven search, discovery platforms, or emerging search experiences * Familiarity with entity‑based SEO, topical authority, and E‑E‑A‑T frameworks * Experience collaborating in regional or global matrix organisations WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Excellent opportunity to join Betsson Group as our new Head of PPC based from our HQ in Malta. WHAT IS IN IT FOR ME? The Head of PPC is responsible for defining and leading the global PPC strategy across our online betting platforms. This role combines strategic ownership with hands-on leadership, including managing a team of PPC specialists and managers, driving performance across key markets, and continuously optimizing media investments to improve efficiency and scale. You will play a central role in translating business goals into scalable acquisition strategies, leveraging data and insights to enhance performance, and ensuring alignment between PPC activities and the broader marketing strategy. KEY RESPONSIBILITIES * PPC strategic planning and budgeting (M+) for current or new markets * Supporting your team in their daily work, enabling them to achieve their goals * Overseeing the successful management and optimisation of PPC campaigns (Search, Video and Apps) * Proactive analysis of data and reporting to identify opportunities for growth or improvement of account performance and day-to-day processes * Guarantee the highest quality of collaboration with internal and external stakeholders * Proactively present new ideas to Regional managers and internal stakeholders to increase efficiency and performance. * Ensure that the technical infrastructure is working correctly to provide optimal tracking and reporting. * Collaborate with Google Account Managers and other external suppliers to constantly optimise tactics and improve account performance. REQUIREMENTS: * 3+ years experience managing a team of at least 3 professionals * 5+ years of hands-on PPC experience, ideally within the iGaming industry, or background in a multi-brand environment * University degree in Marketing or equivalent work experience * Google Ads certified preferred. * Experience with keyword research, analysis, expansion, optimisation tools. * Experience managing multiple markets or within a global environment * Experience with paid media, Search Ads 360, YouTube Ads. * Excellent Excel skills. * Self-motivated with an analytical approach to problem solving and excellent communications skills CHALLENGE ACCEPTED? BY SUBMITTING YOUR APPLICATION, YOU UNDERSTAND THAT YOUR PERSONAL DATA WILL BE PROCESSED AS SET OUT IN OUR PRIVACY POLICY.