
Betsson · Malta
You will have full P&L responsibility for the Belgian market, overseeing customer experience, lifecycle management and local marketing strategy. Your key object...
You will have full P&L responsibility for the Belgian market, overseeing customer experience, lifecycle management and local
marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Belgian market
includes both online casino and sportsbook operations, as well as a retail sportsbook network of over 400 points of sale across
the country.
collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing
teams deliver effective strategies and measurable results for the Belgian market
to overview, flag and improve the customer’s experience and journeys
BY SUBMITTING YOUR APPLICATION, YOU UNDERSTAND THAT YOUR PERSONAL DATA WILL BE PROCESSED AS SET OUT IN OUR PRIVACY POLICY
You will have full responsibility for the Greek market, overseeing customer experience, lifecycle management and local marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Greek market includes both online casino and sportsbook operations. Responsibilities * Lead and develop best in class team of local experts and professionals * Drive revenue growth through customer engagement * You will develop and implement the local market strategy and annual plans, while managing the local budget. In close collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing teams deliver effective strategies and measurable results for the Greek market * Accountable for customer life cycle from acquisition to retention * Drive brand awareness through a mix of onsite and offsite marketing channels closely following any market trends * Ensure that customer engagement is delivered through effective customer marketing and an optimized site experience. Responsible to overview, flag and improve the customer’s experience and journeys * Optimise daily operations to improve quarterly performance and meet annual revenue targets * Responsible that all executions are compliant in their market * Follow closely the competition and industry/market trends Requirements * Bachelor's degree in business, sales, or marketing * More than 10 years’ experience in marketing or commercial positions * At least 3 years of experience at a senior strategic level * Direct experience working on Greek market * Solid people management experience * Deep understanding of Casino and Sportsbook with a proven track record of delivering commercial success * Gaming retail experience will be considered an asset * Excellent skills in communication, both verbally and in writing * Excellent project management abilities in driving multiple initiatives at once * Results orientated and strong analytical skills * Proactive, driven and have a positive can-do attitude * Energised by a rapidly changing environment and welcome the unexpected challenges What you will get * Working with a great team of people were teamwork, support and learning is our passion * Working within a dynamic and fast paced industry. * Competitive remuneration package and relocation support to Malta available. * Hybrid structure with the option to work remotely twice a week. * Healthcare plan. * Fabulous office and work environment in one of Malta’s prime locations. * On the job training by skilled people who have sound experience in the industry. * Multiple company events throughout the year, and fun team building events. * Dedicated time for training through online platforms. CHALLENGE ACCEPTED? BY SUBMITTING YOUR APPLICATION, YOU UNDERSTAND THAT YOUR PERSONAL DATA WILL BE PROCESSED AS SET OUT IN OUR PRIVACY POLICY
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely at every step of their journey. As part of Sinch, Mailjet benefits from a broader ecosystem while staying focused on building a simple, reliable, and powerful email experience. DESCRIPTION We're looking for a Product Designer to shape the future of our Conversational AI domain. In this role, you'll help lead the design and evolution of AI experiences across the agentic orchestration core, bot templates, and campaign creation, while setting the direction for how conversations are built and managed. You'll play a defining role in our next-generation LLM-powered conversational experiences and serve as a leading voice in how we approach AI-assisted product design. With a fresh brand, ongoing UI modernization, and strong support from product and engineering, there's real space to make a lasting impact. You'll help elevate the product from good enough to genuinely great, while mentoring others and raising the bar for design craft across the team. You'll own end-to-end design strategy and execution for your product area, from problem framing to production-ready work. Design & Innovate: Lead the design of next-generation conversational AI and bot-building experiences — intuitive, flexible, and built for scale. UX Discovery & Research: Lead discovery initiatives to uncover user insights and drive impactful research. Share findings clearly and help the team run measurable experiments to guide product direction. Collaboration & Stakeholder Engagement: Work closely with product, engineering, and cross functional partners to bring design visions to life. Build strong relationships and advocate clearly for the best user outcomes. Embrace Ambiguity: Approach uncertainty with curiosity — create clarity through validation, rigorous collaboration, and user insights, guiding the team toward actionable decisions in complex situations. UX/UI Strategy: Define and execute a scalable design strategy for the Orchestration domain that aligns with company goals and enhances user experience. Usability Testing & Metrics: Establish and monitor key usability and engagement metrics to assess design effectiveness and drive continuous improvement. Design System Contribution: Actively contributes to the design system to improve consistency, accessibility, and scalability across the product. Thought Leadership: Serve as a subject matter expert in UX for conversational AI and orchestration, sharing insights both internally and externally. REQUIREMENTS Extensive product design experience in B2B SaaS, ideally with a strong focus on complex workflow tools, conversational AI, or developer-facing products. Proven ability to define and execute design strategy that enhances product growth and aligns with business goals — not just delivery, but direction. Deep design craft across layout, typography, interaction, and visual systems, with a clear point of view and the skill to execute at a senior level. Strong UX discovery and research skills — able to lead initiatives, run experiments, and translate findings into product decisions. Exceptional communication and collaborative skills, working effectively with diverse teams including product, engineering, and senior stakeholders. Strong analytical and problem-solving abilities with a customer-focused, outcome-driven approach. Expert-level Figma proficiency and extensive experience working with and contributing to design systems. A portfolio that demonstrates strategic thinking — how you frame complex problems, make trade-offs, and drive toward great solutions. Keen interest in AI and discovering new ways to apply it — both in your own workflow and in the products you design. Nice to Have Hands-on experience designing chatbot builders, orchestration tools, or conversational AI platforms. Familiarity with LLM-powered product experiences and the unique design challenges they introduce. Experience with growth mechanics such as onboarding, activation, conversion, and retention. Background in or curiosity about developer tools or technical user personas. Our corporate language is English, please submit your application in English. This position can be based hybrid out of our hubs in Antwerp (Belgium), Stockholm or Malmö (Sweden), or Madrid (Spain). Please note: candidates must already reside in and have the legal right to work in the chosen country. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
We are seeking a Country Manager Responsibilities Execute high-quality target market expansion in alignment with the company’s overseas market strategy, including early stage market insight, market entry strategies, and shortlisting potential partners, ultimately finalizing channel models and selecting channel partners in the target market. Secure and implement key resource commitments with partners in the target market per the corporate business plan—such as showroom resources, pricing and volume strategies, brand/product positioning, and marketing investment plans—to achieve sales and operational objectives. Conduct product requirement research and provide input for product definition in the target market based on the company’s product roadmap, collaborating with headquarters to finalize product introduction strategies. Work closely with partners to drive local operation and development of the ideal brand, ensuring effective delivery of user value. Requirements Bachelor's degree or above. Fluent in English with excellent oral and written communication skills. Overseas experience or proficiency in a second language (Russian/Spanish/Arabic) is a plus. Proven experience in sales and channel management. Prior experience working overseas or in the automotive industry is highly desirable. Strong customer communication and management skills, excellent coordination and collaboration abilities, and exceptional analytical and problem-solving skills. Highly responsible, adaptable, and resilient with a positive attitude and the ability to work independently. Willingness to travel frequently overseas