Logistics Specialist

Too Good To Go

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions, to be exact.  🌱 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50 %+ off retail value. Alongside our app, we create educational tools, operate an end-to-end surplus food management solution, and influence legislation to help reduce food waste. 📈 Scale: We’re growing fast: Our community of 133 million registered users and 261,000+ active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over 1.4M tonnes of CO2e from entering the Earth’s atmosphere!  ⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in Fast Company's list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner.  YOUR MISSION Our “Too Good To Go Parcel” business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into “Too Good To Go Parcels”, which are then offered to our users at a discount of ~50% off of original retail. Sold through our existing B2C marketplace, customers can opt to have their parcel conveniently delivered to their doorstep or pick it up from a nearby location, creating a surprise element as customers unbox their Too Good To Go Parcel. Instead of allowing these products to go to waste, manufacturers significantly decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market. The Logistics Manager is directly accountable for the operational execution, performance, and vendor account management of our logistics network within a designated cluster of markets. In this role, you will lead a team of Logistics Specialists and serve as the primary operational anchor for our 3PLs and Last Mile carriers. In this highly tactical and operational role reporting to the Head of European Logistics, you will  actively influence the Logistics strategic roadmap and work closely with our Operational Excellence teams. YOUR ROLE Operational 3PL Governance & Account Management * Performance Enforcement: Own the operational and tactical account management of 3PLs and last-mile partners. * Hold external vendors strictly accountable to established SLAs, processes and costs, in MBRs/QBRs and act as the ultimate escalation point for daily operational friction. * Own the continuous improvement roadmap with our 3PLs, aligned with internal and external needs, and proactively communicate on status and deliverables. * Customer Experience: champion the post-purchase and delivery experience by analysing care metrics and leveraging operational adjustments to increase customer retention. * Cost & Waste Control: Work closely with the Finance team to track, audit, and tightly control end-to-end supply chain operational costs, ensuring adherence to budget parameters without direct P&L ownership. Team Leadership & Execution * Team Accountability: Direct and develop a team of Logistics Specialists, taking full responsibility for their daily output, engagement, performance metrics, and tactical capability alignment.  * Operational Reporting: Own the accuracy and delivery of weekly/monthly performance reporting to the Head of European Logistics, translating daily operational order fulfilment and carrier data into clear, actionable updates and risk-mitigation plans. Cross-Functional Collaboration, Projects & Strategic Influence * Roadmap Influence: Partner with global and regional leadership to provide critical operational insights that help shape and influence the strategic roadmap for Logistics. * Commercial, Planning & Finance Synergy: Collaborate tightly with Commercial, Planning and Finance stakeholders to build a shared understanding and common goal. * Project Coordination: Own the implementation of new Logistics vendors, new operating models, new tools & processes, where necessary WHAT WE’RE LOOKING FOR Essential: * Solid experience in e-commerce operations, supply chain, or tactical logistics, ideally within a fast-moving B2C food, grocery or perishable goods environment * Proven Account Management: demonstrated track record of managing 3PLs and last-mile carriers, with a proven ability to rigorously enforce SLAs, drive external vendor accountability, while maintaining a trusted partnership. * People Management: experience directly leading, coaching, and managing the daily output of a functional operations or logistics team. * Stakeholder & Influence Skills: Excellent communication skills to effectively manage external vendors, align internal cross-functional teams, and constructively influence senior leadership regarding operational roadmaps. * Analytical Execution: strong analytical skills with a knack for deep-diving into operational data, identifying root causes of supply chain friction, and generating immediate tactical solutions. * Fluent in English. Fluent in either Dutch or German (Cluster North). Desired: * Experience managing multi-market or pan-European operational logistics networks. * Practical, day-to-day familiarity with ERP, WMS, TMS, and OMS systems and their operational integrations. OUR VALUES * We win together: Food waste is a big beast to fight. We believe in a #oneteam. * We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. * We keep it simple: Our ambitions are bold but our solutions are simple. * We build a legacy: We’re proud of the change we’re driving. * We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. BENEFITS * Flexible Work & Time Off * Enjoy hybrid working from our great offices, at home or abroad * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment * Additional days off for significant life events * Connection & Community * Regular social events like summer and winter parties * Coffee, snacks and fully-equipped kitchens * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Get involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs) HOW TO APPLY * We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. * Submit your Resume and Cover letter in English. * Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging. * The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Head of European Logistics and the Global Director of Operations and Logistics. #LI-LO1 #LI-Hybrid A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Too Good To Go

More than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, with 10% of greenhouse gas emissions coming from food waste! At Too Good To Go, we have an ambitious goal: To inspire and empower everyone to fight food waste together. We are the world's #1 app for fighting food waste and we work with thousands of restaurants and food retailers to make their surplus food available to local consumers. The magic of Too Good To Go has expanded rapidly across Europe, the US, and Canada, with over 500 million meals saved across our 20  countries to date. We’re proud of what we’ve achieved so far, but did we mention the issue is huge? We always want to raise the bar and that’s where you come in. Your mission at Too Good to Go… We’re looking for an exceptional Global Director of Logistics & Fulfillment to lead the end-to-end logistics and fulfillment engine behind Parcels across transportation, warehousing, repack, pick/pack, and last-mile delivery. This is a strategic role with a highly operational core: you’ll define the global fulfillment strategy, build the partner ecosystem, and drive the day-to-day performance and continuous improvement needed to scale reliably in an agile, high-growth environment. You will report to the VP Operations, Parcels and sit on the Global Parcels Leadership Team, leading a global organization of 15+ team members across 10+ countries. Our Parcels business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into bundles, which are then offered to our users at a discount of ~50% off of original retail.  Sold through our existing Too Good To Go app, customers can opt to have their orders conveniently delivered to their doorstep or pick it up from a nearby location. Instead of allowing these products to go to waste, manufacturers decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market. In the role, you will: Build and scale a best-in-class fulfillment network (strategy + execution) * Own and optimize the full Parcels logistics value chain: inbound to warehouse, repack/kitting, inventory management, pick/pack, carrier handoff, last-mile delivery, and returns/claims. * Architect and execute a logistics and fulfillment strategy that supports cost efficiency, service quality, and international growth. * Operate comfortably in ambiguity: create structure fast, make trade-offs, and iterate as we scale. Own and manage the 3PL and carrier ecosystem * Evaluate, select, and onboard 3PLs, fulfillment partners, and data/visibility providers; negotiate commercial and legal terms and ensure strong governance. * Define and implement operational standards with partners: facility/site design, process flows, repack specifications, SOPs, WMS/data integration, ERP migrations and capacity planning. * Lead quarterly and annual business reviews; own partner performance against SLAs and drive corrective action when service or cost drifts. Drive performance through S&OP, planning, and inventory discipline * Be an active driver of the monthly S&OP cadence, connecting and challenging demand forecasts, supply planning, capacity, and operational constraints. * Partner closely with Commercial and Supply Planning to maintain healthy inventory: reduce obsolescence, shrink, and write-offs, and improve inventory turns. * Build dashboards and operating rhythms that create transparency and decision speed across markets. Lead teams and cross-functional execution in a matrix * Lead and develop a global logistics organization; set clear priorities, empower local leaders, and raise the operational bar across markets. * Work shoulder-to-shoulder with Commercial, Marketing, Product, Finance, Projects/CI, and local Operations teams to execute against business goals. * Lead complex cross-functional initiatives (e.g., carrier transitions, new country launches, peak readiness, system implementation, process changes). What success looks like for this role: * A scalable, repeatable fulfillment model that behaves like a modern e-commerce operation: reliable delivery, strong unit economics, and operational control. * Strong partner performance and accountability: clear SLAs, measurable outcomes, and continuous improvement. * Define and implement service metrics (e.g., on-time delivery, refunds, delivery quality) while driving down cost-to-serve. * Inventory health and planning maturity: fewer write-offs, fewer surprises, faster decision cycles.  What is required for this role: * Experience in senior logistics / fulfillment leadership (or similar), ideally in e-commerce, food delivery, meal kits, retail, or food/CPG supply chain. * Proven experience building and managing multi-country logistics operations with multiple 3PLs and carrier partners. * Strong track record in warehouse process design and optimization (directly or through 3PLs): pick/pack, repack/kitting, layout, capacity planning. * Experience with cross-border and pan-European parcel networks is a strong advantage. * Experience in a global matrix organization is a plus. * Strong analytical capability (KPIs, dashboards, root-cause problem solving) and planning discipline (S&OP, capacity, inventory). * Excellent stakeholder management—able to align teams, challenge constructively, and drive decisions. You’ll succeed in this role if you are: * A strategic operator: you can design the system and also roll up your sleeves to make it work day to day. * Comfortable moving fast: you can deliver outcomes in an agile, iterative environment without waiting for perfect information. * Commercially sharp: you understand unit economics, contract levers, and how to scale with partners without losing control. * Calm under pressure: you can handle peak periods, partner incidents, and operational fire-fighting while still improving the system. Our values: * We win together: Food waste is a big beast to fight. We can do it if we win together as Waste Warriors with no ego. We believe in a #oneteam. * We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. * We keep it simple: Our ambitions are bold but our solutions are simple. * We build a legacy: We’re proud of the change we’re driving.  * We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.  What we have to offer: * A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change. * The experience of being part of an international company with 1300+ enthusiastic and highly talented teammates across 20 countries (and growing). * Strong personal as well as professional development in an intense and high-growth scale-up environment. * An open company culture where you have the independence and room to unleash your creativity. * A strong team culture where successes are celebrated together. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Sumup

As a Logistics Specialist at SumUp, you will support logistics operations across Amazon and other e-commerce channels, proactively tracking order flows, resolving issues/blockers, inventory accuracy, and returns handling to maintain a high customer experience. You will work cross-functionally with sales teams, PMOs, customer service, and B2B partners - managing expectations, addressing issues proactively, and communicating logistics updates clearly. Lastly, you will develop proactive routines to anticipate and resolve transport and delivery issues before they impact operations. The role is based on-site in our office in Berlin. We believe in the power of face-to-face conversations that happen organically when working next to one another. About the role This role focuses on managing logistics for Amazon and e-commerce channels by combining deep knowledge of fulfillment center operations with strong stakeholder management. It connects warehouse teams, transport partners, and internal departments to support timely order fulfillment, proactive issue resolution, and clear communication. The goal is to enable scalable growth by handling complex logistics flows, aligning stakeholders, and driving continuous improvement through data-driven insights. What you’ll do: * Build cross-functional logistics projects independently, from business case through implementation, ensuring timely delivery and measurable business impact. * Knowledge of how operational audits are conducted across warehouses, logistics providers, transportation flows, inventory, and documentation to comply with internal standards, contractual obligations and regulatory requirements. * Identify and implement cost optimization initiatives across transportation, warehousing, packaging, and operational processes. * Own continuous improvement initiatives by identifying root causes, standardizing processes, and implementing scalable solutions. What we’re looking for: * You have 2-3 years of experience with hands-on experience in Amazon logistics or large-scale e-commerce fulfillment operations (FBA/FBM or similar). * You are proficient in SAP (logistics modules), WMS, TMS systems, Tableau, Google Sheets and/or Excel. * You have the ability to work across the logistics chain: driving cost savings, and improving delivery performance. * You have solid understanding of Lean methodology and/or process improvement frameworks. * You have resilience and adaptability in high-volume, fast-paced Amazon and e-commerce operations. * You have strong prioritization and time management skills in dynamic and deadline-driven environments. Why you’ll love working at SumUp: * Be part of a company that values diversity and celebrates unique perspectives * Work with a global team of skilled professionals in an environment that fosters collaboration, learning, and growth * Be part of a global tribe building a banking solution from the ground up and delivering impactful solutions to the real-life problems of millions of SumUp merchants all over the world * Career growth and learning opportunities: We invest in your development through regular training, mentorship programs, SumUp University leadership cohort and a yearly learning budget (2,000 EUR) * 28 days paid leave + 1 for birthday * Sabbatical program for tenured SumUppers * Join a global team where you belong: Check out our D&I Initiatives and Employee Resource Groups such as Pride Club, SumAfro, Neurodiversity, Grupos Mais, Women in Tech, and more * Health & wellness benefits: in-house fitness classes, gym in the office, subsidized Urban Sports Club and available psychotherapy sessions * A lot of other benefits such as Subsidized Public Transport Card, Kita placement assistance, Pension Scheme, Language Learning platform/courses etc. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.