Mid-Market Account Executive - Benelux

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an (Associate) Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: * Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. This results in a high business adoption * Drive measurable Business Adoption across your customer portfolio to deliver tangible value for our customers. * Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively, in collaboration with our Account Managers. * Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). * Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. * Act as the first line for customer issues related to onboarding, usage, or product value. * Partner with Marketing to identify case study, testimonial, and reference opportunities. * Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements. * Maintain accurate health metrics, notes, and success plans in CRM for full portfolio visibility. Who you are: * Fluent in Dutch and proficient in English * You have prior experience in customer success, account management, roles in a SaaS or technology environment. * Proven ability to drive product adoption, customer satisfaction (NPS), and retention results. * You are technically confident and able to guide customers through setup, usage, and best practices. * Strong communication skills across multiple stakeholder levels. You are adept at building trust and asking the key questions that uncover a customer's underlying business needs. * You are highly organized with a proven ability to manage a large portfolio (Mid-Market) with excellent follow-through and attention to detail. You use data to identify trends and risks before they escalate. * You possess a solid understanding of the digital marketing funnel and search marketing landscape and are curious about the digital world.  * A genuine passion for helping customers succeed and seeing measurable business impact. * You are a collaborative team player who enjoys working cross-collaborative with Account Managers, Product, and Marketing to deliver customer value. * You proactively identify and resolve challenges; like to act as a "bridge" to help the team overcome roadblocks and help to elevate peer performance.  * Comfortable working with data and insights to identify trends, risks, and opportunities. What’s in it for you: * Competitive compensation package + bonus * 20 days holiday with an additional 8 days after 6 months of continuous employment * 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest-free loan, travel expenses, or any other expense  * Health benefit of 50€ a month which you can use to spend on anything that supports positive health * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Prime location with stunning views of the Alster in a brand-new office space Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-JS1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Teamtailor

JOIN US TO SHAPE THE FUTURE! Teamtailor is a global Employer Branding and ATS SaaS platform used by over 13,000 companies, 250,000 users, and available in 90 countries worldwide. 🌍 Working at Teamtailor means joining a dynamic, fast-paced tech company where impact isn't just a buzzword — it's how we operate. Everyone here has real ownership over the outcomes they drive, and real say in how we grow. 🎉🥳 We've built a team full of different backgrounds, experiences, and perspectives, because that's what makes us better — not despite our differences, but because of them. If you want in on helping companies and people make life-changing decisions together, we want to hear from you. 👫 WHY SAAS AES LOVE IT HERE: You know the drill — you've sold SaaS before, you're good at it, and you're tired of environments that feel like a grind. Here's what's different at Teamtailor Chicago: * A full sales cycle you actually own - You prospect, run the demo, negotiate, and close. Full autonomy, full commission credit. * Real hybrid, not fake flexible - In office Tuesday–Thursday at our Chicago flagship HQ, work from home Monday and Friday. You get face time with a genuinely fun team and two days a week to lock in and sell without commute drag. * Uncapped earnings, no ceiling games - Competitive base + uncapped commission. * A market leader, not a "maybe it'll work out" startup - 13,000+ customers, 200,000+ users, 90 countries. You're selling something companies already trust, which means shorter sales cycles and warmer conversations. * A team that celebrates wins loudly - Our guiding stars are to be different, personal, and kind — and that shows up in how we hit quota together, not against each other. Deal closed? Bell rings, team cheers, coffee's on us. ☕️ WHAT YOU'LL BE DOING: * Owning the full sales cycle from prospecting to close — sourcing leads via cold outreach, LinkedIn, and social selling, then running meetings, negotiating, and signing new business. * Consistently hitting (and beating) monthly sales targets. * Teaming up with Marketing, Partnerships, and Customer Success to keep deals moving and customers thrilled. * Staying sharp — leveling up on product knowledge, industry trends, and your own sales craft. * Bringing your energy and ideas to the team, because we build this culture together. WHAT YOU BRING: * 3+ years of B2B SaaS sales experience (HR tech/ATS experience is a big plus, but not required). * A track record of managing pipelines with real discipline — you forecast accurately and don't let deals go cold. * Comfortable with sales tools (Salesforce, SalesLoft, LinkedIn Sales Navigator, Cognism, Apollo, Slack, Notion). * A genuine drive to hunt for new business and close it — you like the chase as much as the win. * The relationship-building instincts to turn a first call into a long-term customer. WHAT WE OFFER: * The chance to sell a category-leading employer branding and recruitment platform. 🥰 * Competitive salary + uncapped commission. 💵 * Real career growth in a fast-scaling company, with training and support that actually helps. 🎗️ * A talented, supportive team that has each other's back. 🎤 * A true hybrid setup at our flagship North America HQ in Chicago Downtown — in office Tue/Wed/Thu. 🏙️ * A culture built on being different, personal, and kind — with genuinely good vibes, not just a ping-pong table. 🎉 If you're a SaaS AE who wants uncapped earning potential, a team that has fun and hits numbers, and a hybrid setup that respects your time — we'd love to hear from you. Apply today and let's build something great, together.

Teamtailor

JOIN US TO SHAPE THE FUTURE! Teamtailor is a global Employer Branding and ATS SaaS platform used by over 13,000 companies, 250,000 users, and available in 90 countries worldwide. 🌍 Working at Teamtailor means being part of a dynamic, fast-paced tech company that values impact and responsibility. Our workplace fosters an environment where everyone can contribute meaningfully to the growth of the company. 🎉🥳 Building a diverse team with a wide range of experiences, skills, and backgrounds has always been central to Teamtailor’s mission, and it remains a strength today. We welcome all individuals who share our vision and are committed to contributing to our collective success. Join us in helping companies and people communicate in more meaningful ways to make life-changing decisions together.👫 KEY RESPONSIBILITIES: • Consistently meet or exceed monthly sales targets. • Manage the full sales cycle from prospecting to closing deals, including identifying and qualifying prospects, scheduling and conducting customer meetings, negotiating proposals, and securing new business. • Source and qualify leads through outreach methods like cold calling, cold emailing, and using social networks such as LinkedIn to identify potential clients. • Collaborate with Cross-Functional Teams such as Marketing, Partnerships, and Customer Success. • Demonstrate a growth mindset by continuously learning about our product, internal processes, and industry. • Contribute ideas, feedback, and support to your peers. WE ARE LOOKING FOR SOMEONE WITH: • Strong attention to detail in managing sales pipeline. • Experience in B2B sales (SaaS experience is a plus). • A passion for business growth by identifying and closing new opportunities. • Strong communication and negotiation skills. • Proficiency in using CRM systems and other sales tools. • Ability to build and maintain strong relationships with prospects and clients. • Native or full professional fluency in German and English is required. WHAT WE OFFER: • The opportunity to sell a leading employer branding and recruitment platform. • A competitive salary uncapped earning potential. • Professional growth in a fast-growing environment, with ongoing training & support. • The opportunity to collaborate with a talented and supportive team. If this sounds like you, please click apply for this job or reach out to our TA team