
Adyen · Amsterdam
THIS IS ADYEN Adyen is the financial technology platform of choice for leading businesses, providing payments, data, and financial products in a single solutio...
Adyen is the financial technology platform of choice for leading businesses, providing payments, data, and financial products in a
single solution for global customers like Meta, Uber, and H&M. At Adyen, everything we do is engineered for ambition. We create an
environment with opportunities for our people to succeed, backed by a culture that encourages ownership and provides the support
to truly own your career. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team,
delivering innovative and ethical solutions that help businesses achieve their ambitions faster.
We are seeking a highly skilled and enthusiastic Staff Software Engineer with a strong background in building reliable, scalable,
and low latency systems and hands-on experience in Machine Learning (ML) applications. In this role, you will play a critical part
in designing, building, and scaling systems that leverage ML to solve real-world business challenges.
You are someone who is curious about new technologies, eager to learn, and passionate about using technology as a practical tool
to drive meaningful business impact. You enjoy solving complex problems and thrive in environments where innovation, continuous
learning, and collaboration are key.
Adyen is building out its capabilities in data-driven risk management to combat financial crime and fraud across its platform. We
operate at a massive global scale, enabling businesses around the world to accept payments, issue cards, and embed financial
products, helping millions of business owners around the globe do business with less friction. While we have foundational elements
in place, we have recently shifted our strategy to take a more holistic approach to proactively detect and mitigate financial
crime and fraud.
translate them into technical solutions.
etc.
applications, including system design, architecture, and development.
This is an exceptional opportunity to join a solid, established company with a startup mindset, characterized by small teams,
direct communication, and work on important challenges. You’ll have direct access to massive global datasets (e.g., payments,
identity data) and the ability to see your work have an immediate impact at scale. We offer an environment of ownership and speed,
where a focused research team can make a significant difference. You will be at the forefront of bridging AI and fintech, shaping
how these two critical areas intersect. We are looking for individuals who are eager to stay connected to the edge of innovation
while ensuring we deliver practical value to our global platform.
We work in the financial Crime and Fraud department. As a financial institute, we provide products to store and move finances.
This comes at a risk. Fraudsters and criminals can misuse our platform to do financial crime like money laundering, and fraud like
taking funds that do not belong to them.
We need to be one step ahead of the fraudsters and we are also liable to report any detection of financial crime.
We leverage our huge amount of data to identify actors using our platform, mitigate crime and catch fraud cases without creating
friction for our genuine customers. In order to do this in a scalable and reliable manner, we have teams dedicated to figuring out
the customer behind any event that goes through Adyen, do risk assessment, and make good judgement in real time as well as after
the event has taken place.
Day to day we work with Java, Postgres, Cassandra, Kafka, RabbitMQ, Big Data Platform, Machine Learning to equip ourselves with
the right tools.
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping
us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to
join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at
Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the
qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your
application!
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application
within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.
Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer
remote-only roles.
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. ROLE OVERVIEW: The Director is an executive leader responsible for the strategic health and financial performance of the EMEA Services organisation, delivering high-quality professional services that drive customer success with Neo4j. Reporting to the Global VP of Professional Services, you will oversee a multi-layered organisation, providing direction to hands-on Sub-Regional Managers who oversee the day-to-day regional delivery and technical execution of projects and regional staff (Consulting Engineers and Engagement Managers). Your mission is to build the "Graph Consulting Engine" of the future. You will focus on high-level resource strategy, regional margin optimisation, and fostering a culture of excellence across EMEA. You are managing the business unit that ensures our enterprise customers successfully transition to a relationship-first data paradigm on the cutting edge of Generative AI. This role balances team leadership, cross-departmental alliance building and strategic customer relationship management to ensure exceptional outcomes and customer satisfaction. Working closely with sales teams and cross-functional stakeholders, the Director plays a pivotal role in the company's growth through service excellence and customer success. KEY RESPONSIBILITIES: Organizational Leadership & Strategy: * Direct and mentor a team of Sub-Regional Managers, ensuring consistent delivery standards across the hemisphere. * Define the long-term regional roadmap for services, aligning headcount growth with Services bookings forecasts and emerging graph use cases (e.g., Knowledge Graphs for GenAI, COEs, etc.). * Drive regional "Service Productisation," working with Regional Managers to turn bespoke service engagements into repeatable, scalable service packages. * Partner with Product and Engineering to turn bespoke graph solutions into repeatable, scalable service offerings. Financial & Operational Governance: * Total P&L accountability for the EMEA region, including revenue attainment, gross margin targets, and organisational utilisation. * Regional Revenue Attainment: Achieve or exceed quarterly and annual Professional Services revenue targets for EMEA * Gross Margin %: Maintain regional delivery margins by balancing internal headcount costs against billable rates and third-party partner usage. * Services Attach Rate: Increase the percentage of software deals that include a strategic services component (Discovery, Architecture, or Implementation). * Govern regional capacity planning to ensure Sub-Regional Managers have the headcount and skills (e.g., Cypher, Data Modelling, Agentic Frameworks) to meet demand. * Billable Utilisation (Regional Average): Maintain an optimal blended utilisation rate across all sub-regions, ensuring the team is productive without risking burnout. * Backlog Conversion Velocity: Monitor the speed at which "Sold" services are converted into "Recognised Revenue" by ensuring Sub-Regional Managers kick off projects promptly. * Forecasting Accuracy: Maintain high precision in 90-day revenue and resource forecasting to inform global hiring and capacity decisions. * Customer & Platform Impact: * Time-to-Value (TTV): Shorten the window between contract signature and the customer’s first successful "Graph Query" or production use case. * Customer Satisfaction (CSAT/NPS): Achieve target scores for post-engagement surveys, ensuring high-quality delivery across all sub-regional teams. * Renewal & Expansion Rate: Collaborate with Sales/Account Teams to ensure services-led accounts show higher platform retention and expansion into new graph use cases. * Organizational Scaling & Talent: * Leadership Development: Success in coaching and promoting high-potential individual contributors into management or "Principal Consultant" tracks. * Partner Leverage Ratio: Increase the percentage of delivery hours handled by certified Graph Partners to allow internal teams to focus on the most complex, high-margin advisory work. * Employee Retention & Engagement: Maintain low voluntary attrition rates across EMEA Services organisation through effective culture-building and career pathing. * Risk Management: * Oversee regional risk management, acting as the final territory executive escalation point for the most complex or high-risk commercial engagements. Cross-Functional & Sales Alignment: * Partner with the EMEA Sales VP to integrate services strategy into the "Big Deal" motion, ensuring services are positioned as a strategic accelerator, not just a line item. * Collaborate with the Partner/Alliances team to build a robust ecosystem of third-party integrators, augmenting internal capacity with certified graph partners. * Advocate for the "Voice of the Regional Customer" within the global leadership team to influence the platform’s technical roadmap. QUALIFICATIONS 10+ years of experience in Professional Services or Management Consulting within the Enterprise Software/Data space.Manager of Managers: At least 5 years of experience leading a multi-layered organisation with direct responsibility for subordinate people managers. Proven success managing a $5-10M+ P&L in a high-growth SaaS or Database environment.High-level fluency in the Graph Database landscape (NoSQL, RDF, Property Graphs) and an understanding of how graph technology solves enterprise-scale data silos.Experience navigating the complexities of regional expansion, specifically the cultural and legal nuances of operating across EMEA. Ability to design organisational structures and processes that scale beyond individual heroics.Ability to drive consensus across Sales, Customer Success, and Product teams to ensure regional goals are met.Data-driven: Proficiency in using PSA and CRM data to identify trends, forecast revenue, and justify headcount investment.Bachelor’s degree in a technical or business field; MBA highly preferred, given the heavy focus on business operations and P&L management. * Experience working with offshore and nearshore partner models * Experience creating and leveraging Salesforce/Certinia professional services booking forecasts, resource planners and utilisation reports to analyse regional business. * Experience with Gong and Tableau Reporting tools preferred. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Before Stripe, every growing internet platform had a payments team. Today, every growing internet platform has an Identity team. Identity verification has become core economic infrastructure for online businesses — enabling them to digitally verify their users' identities for fraud prevention, regulatory compliance, and trust and safety purposes. At Stripe, we're building something more ambitious than a verification product. Our vision is to build the world's most trusted store of verified identities — a single, global, reusable, risk-scored representation of every individual who interacts with Stripe and beyond. This Identity Store becomes a platform with compounding network effects: more verifications enrich the store; a richer store produces better fraud signals; better signals mean lower friction for trusted users; lower friction drives more adoption. Our product today serves millions of verifications per month for customers like OpenAI, Shopify, and WhatNot, and powers identity verification across multiple internal Stripe products including Fraud, Link, Connect, and Crypto. The problems ahead — adversarial AI and deepfake defense, networked identity infrastructure, progressive verification platforms, and low friction KYC APIs — sit at the frontier of what's possible in identity engineering. This role is open to candidates based in our Seattle, New York, or San Francisco offices, or remote within the US. For Stripes who live within 35 miles of an office, we offer a hybrid work environment with an expectation of in-office presence 50% of your working days each month. WHAT YOU'LL DO As a Full Stack Staff Engineer on the Identity team, you will own the technical direction of one of Stripe's most strategically important product areas. This is not a role defined by task execution — it's a role defined by technical judgment, architectural influence, and the ability to turn an ambitious vision into a reliable, scalable system. RESPONSIBILITIES * Own technical strategy — Define the architecture for Identity's core systems (Identity Store, headless verification platform, fraud detection infrastructure), make build vs. buy vs. partner decisions, and surface technical risks before they become customer-facing failures * Lead 0-1 platform development — Architect net-new systems including the Identity Store, Networked Identity platform, and advanced fraud detection pipeline (behavioral biometrics, deepfake discriminators, adversarial training). Drive the evolution from a hosted-UI product to a headless-API and embedded-components platform * Drive cross-functional alignment — Be the primary technical voice in roadmap and resourcing discussions. Partner with ML, product, legal, and engineering leads across Risk, Fraud, Link, Connect, and Crypto to ensure Identity's abstractions serve the full breadth of Stripe's product surface * Raise the technical bar — Set engineering standards across ML, backend, mobile, and front-end; lead design reviews; and mentor senior engineers on the judgment needed to operate a high-stakes, externally-facing product * Operate with ownership — Be accountable for reliability, scalability, and security of the systems you design — including the observability and alerting that catch model drift and fraud pattern shifts before customers do WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role * Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products) * Proven track record of delivering pragmatic solutions that accelerate business growth * Ability to adjust conversations from high-level discussions to detailed coding * Clear and persuasive writing and in-person communication PREFERRED QUALIFICATIONS * Experience with identity verification, fraud detection, or trust and safety systems — especially systems with adversarial inputs at scale * Familiarity with ML systems in production: model serving, training pipelines, observability, drift detection, and the feedback loops that keep models accurate under adversarial conditions * Experience building platform products with multiple consumer types — internal platform teams and external developers — where API backward compatibility and abstraction quality are first-class concerns * Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly * Experience across a range of software languages and frameworks; our stack includes primarily Ruby and TypeScript on the backend, Python for ML and data pipelines, with infrastructure spanning Kafka, Temporal, Protobuf, React, SQL (Spark and Trino dialects), Airflow, Bazel, Mongo, Splunk, and Prometheus * Experience navigating ambiguity in a fast-moving organization — you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The User Auth Experience (UAX) team makes authentication and account security at Stripe world-class—secure by default, frictionless for legitimate users, and resilient against evolving threats. We own the end-to-end login, registration, and session management experience for the Stripe Dashboard, and we're expanding that security foundation to every surface where users and agents interact with Stripe. We improve security, access, and usability simultaneously—without compromising any of the three. Our scope spans account takeover prevention, API key security, auth for AI agents, and a two-party approvals framework governing both human and automated actions. The team sits within OAP (Organizations and Auth Platform) in the DEeP (Developer Experience and Product Platform Engineering) organization at Stripe. WHAT YOU’LL DO As a Staff Engineer on UAX, you'll set technical direction across multiple areas of the team's charter, drive architecture decisions that affect millions of users, and lead initiatives that span multiple organizations. You'll operate at the intersection of security and product—designing systems where the safe path is the default path, and navigating the tension between stronger security and lower user friction. You'll own the technical vision for one or more of our platform bets—extending our risk-scoring framework from login to API-layer anomaly detection, evolving our step-up challenge platform to serve multiple Stripe surfaces, or defining Stripe auth primitives for the agentic era (agent principals, approval rules, MCP human-in-the-loop). These are multi-year arcs that require someone who can hold the long-term architecture while shipping incrementally. You'll also directly build risk-dynamic enforcement pipelines, full-stack approval flows, API key protection UX, and the analytics infrastructure that measures our impact. This is a hands-on role with architectural leverage—you'll write code, review designs, and shape how partner teams integrate with our security primitives RESPONSIBILITIES * Own the technical architecture for a major area of the team's charter * Design and ship systems that serve multiple Stripe surfaces—building generalized primitives, not point solutions * Drive cross-org technical alignment on shared security infrastructure * Make effective tradeoffs that consider security posture, user friction, and sustainable technical foundations * Mentor and grow engineers on the team * Raise the bar for design rigor, operational excellence, and code quality * Shape the team's multi-year roadmap through technical foresight and principled prioritization WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 12+ years of experience in full-time software development roles * Experience as a technical lead by guiding your team, influencing its roadmap, and overseeing complex projects spanning multiple teams * Experience in both frontend and backend, with strong ability to work as a generalist across the stack * Thrive in a collaborative environment with other teams to identify high-impact ways of solving problems * Excellent oral and written communication PREFERRED QUALIFICATIONS * You strive for simple solutions and designs over complex ones, and have a good intuition for what will last and scale well * Deep expertise in authentication and authorization systems—SSO, MFA, passkeys and WebAuthn, OAuth, session management, or API key security * Experience building risk-based or adaptive security systems (anomaly detection, step-up auth, fraud prevention) * Strong understanding of IAM concepts, including RBAC, identity governance, SCIM, delegated auth, or approval workflows * Experience defining auth or security primitives for programmatic consumers (APIs, agents, and SDKs)—not just human-facing UI * Experience building scalable, resilient, and observable systems while understanding UX best practices for the frontend * You put yourself in the shoes of your users to understand their needs and fit that into the bigger picture * You stitch together many different services and processes, even if you haven't worked with them before * Experience building software for fellow developers