Technical Account Manager 2 - EMEA

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking Networks Adyen is a truly global company that processes billions in payments annually. Adyen's value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts, and capital; facilitated by Adyen's global banking licenses. Behind every one of these products sits a critical dependency: reliable, direct connectivity to the world's banking infrastructure. We are looking for a Senior Product Manager to lead and scale our global Banking Networks capabilities. You will lead the Banking Networks team responsible for integrating with banking partners worldwide, including banks, clearing houses, payment rails and providers (excluding North America, which is owned by a dedicated regional team). This role sits at the core of Adyen's financial products, owning the end-to-end processing of banking transactions across a wide variety of market infrastructures and use cases. You will build and maintain best-in-class banking connectivity that our financial products depend on, from local scheme integrations to real-time payment rails. You will work closely with Banking Products, Payouts, Payments, Merchant Finance, Accounting, Compliance, Legal, Risk, Commercial, and Operational teams, as well as customers, to understand their needs and translate them into product enhancements together with the development team. What you'll do Set Vision & Strategy * Define Long-Term Strategy: Define and own the long-term vision and strategy for Adyen's global banking network, grounded in customer value and measurable business impact. * Translate Strategy into Roadmap: Translate market infrastructure opportunities and regulatory requirements into clear priorities, actionable roadmaps, and success metrics. * Simplify Ambiguity: Simplify a complex, fragmented space of local schemes, clearing houses, and payment rails by defining clear, actionable integration and capability use cases alongside your engineering and commercial teams. * Own Product Lifecycle: Lead the end-to-end product lifecycle for banking network integrations and the underlying banking capabilities. Lead Through Influence * Act as Product Authority: Operate as the primary product authority for global banking networks across Adyen. * Subject Matter Expertise: Serve as a subject matter expert on Adyen's core banking system, clearing and settlement flows, and the market infrastructures Adyen connects to. * Cross-Functional Collaboration: Partner closely with Engineering, Compliance, Risk, Support, Sales, and Implementation teams to align our banking capabilities with evolving customer and regulatory needs. * Coordinate with the North America and Foundational teams: Align on shared standards, tooling, and roadmap dependencies to ensure a consistent global banking product. * Lead junior product managers in the team: Manage the focus and dedication (in functional matrix report) of the 2 PMs in the Banking Networks Global team. Build for Scale & Customer-Centric * Scale Banking Connectivity: Design and scale reliable integrations across diverse banking partners and payment rails, with a focus on markets outside North America. * Optimize System Performance: Collaborate with engineering to maximize the performance, reliability, and scalability of Adyen's core banking processing infrastructure. * Engage with Customers: Interact directly with customers, commercial teams, and partners to understand their pain points, gather feedback, and translate their needs into core product requirements. * Monitor & Iterate Performance: Monitor product metrics and identify continuous optimization opportunities to guarantee data accuracy, operational efficiency, and customer satisfaction. * End-to-End Ownership: Take full ownership of specific initiatives from initial scoping through final delivery, managing timelines and stakeholder expectations. Who you are * Experienced Product Leader: You have a minimum of 8 years of experience in product management or an adjacent function within a fintech or financial services environment focused on payments. You are customer centric and build for the benefit of all customers. * Proven Record in Banking Infrastructure: You have experience launching and scaling transactional banking products and have in-depth experience with at least one major market infrastructure (e.g., a clearing house, real-time payment rail, or banking scheme). * Strategic Thinker with a Hands-on Mentality: A self-starter with proven organizational and commercial strength. You have excellent project management skills and the ability to lead time-sensitive, cross-functional initiatives in a fast-paced environment with little supervision. You are able to challenge the status quo. * Analytical Problem Solver: You are naturally curious, data-driven, and comfortable navigating ambiguity. You excel at taking complex challenges and converting them into structured, actionable solutions for both internal and external stakeholders. * Humble, Curious, and a Quick Learner: You possess a strong sense of initiative and self-motivation. You are eager to dive deep into complex banking flows, financial data, and technical and regulatory constraints to proactively identify problems and propose long-term solutions. * Natural Communicator & Team Player: You have high energy and solid interpersonal skills, comfortable driving deep technical discussions with engineers and strategic commercial and operational alignments with stakeholders across varying disciplines and cultures. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Databricks

FEQ327R184 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python, Spark, Databricks or similar Data Platform  * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Product Manager, EMEA Payments We are looking for a Product Manager who will play a critical, high-impact role at the center of the organization, responsible for scaling a subset of the Adyen payments proposition in EMEA. EMEA is Adyen's largest region, contributing ~50% of total net revenue. Adyen supports over 100+ local payment methods across Europe alone. In this role, you’ll be responsible for enabling our merchants to win in the EMEA region, through locally relevant, scalable and seamless payment solutions. In this role you will be the voice of the customer, ensuring they can smoothly and dynamically offer the best payment methods for their markets. This role is highly collaborative and central, acting as an intersection point for multiple technical and commercial teams. The role requires operating effectively across the entire organization, dealing with cross-solution dependencies. What you'll do * Drive global scale: You’ll be joining a platform that processed €1.39 trillion in volume globally in 2025, with a significant portion stemming from EMEA merchants. You will be responsible for the health and growth of a core product(s) within our EMEA payments suite. * Define (sub)regional strategy: Own the vision and end-to-end roadmap for your product area. You will identify market-specific opportunities across EMEA - ranging from local payment method (LPM) optimizations to regulatory-driven innovations - and translate them into a strategy. * Bridge the technical & commercial: Work hand-in-hand with a technical team lead and engineers to build scalable payment infrastructure. You’ll provide the business context and clarity needed to turn complex technical challenges into seamless merchant experiences. * Master prioritization: Navigate a high-speed environment by balancing immediate merchant needs with long-term bets. You’ll make the tough calls on what to build next to ensure we are delivering maximum value to the EMEA market. * Collaborate across the ecosystem: Act as the central node between engineering, commercial, finance, operational and partnerships teams.  * Enable merchant success: Be the voice of the customer. You will collaborate closely with partners and internal stakeholders to identify friction points in the payment lifecycle and develop solutions that help our merchants win in every European market. * Lead cross-functional execution: Guide the team through the entire product lifecycle - from discovery and goal-setting to go-to-market and adoption - ensuring every launch is measurable and impactful. * Shape the industry: Don't just manage a product; actively contribute to the evolution of the payments landscape by identifying the next big shift in how European consumers pay. Who you are * Product Management: You bring 3+ years of experience in Product Management, deep understanding of EMEA products landscape ideally within the payments or fintech space. You excel at identifying critical merchant pain points and unlocking regional market opportunities - translating them into a clear, long-term strategy for our EMEA payments offering. You are a data-driven decision-maker, comfortable diving into complex datasets to validate hypotheses, measure product success, and inform your roadmap. You are skilled in prioritization, making high-stakes calls to ensure your team focuses on the products that drive the most value for our merchants. * Payment Passionate: You have a curiosity for how money moves and a passion for the diverse EMEA payment landscape. Beyond understanding transaction flows, you understand the shifting regulatory and industry dynamics - from the nuances of PSD3/PSR3 to the rise of Open Banking and the Digital Euro. You understand that for a merchant to win in EMEA, it’s not just about accepting cards; it’s about offering a mix of local payment methods, from iDEAL and Bancontact to Bizum and beyond, to meet customers exactly where they are. You don’t just want to follow these trends - you are excited to leverage Adyen’s position as a market leader to actively shape the future of the European payment industry.  * Commercial Mindset: You are a strategic partner to our sales- and account management teams. You possess the ability to look beyond the "what" to understand the "why" behind merchant needs and market shifts. You have experience with creating go-to-market strategies and driving product adoption, ensuring that our technical innovations are successfully positioned and commercially viable. * Technical Translator: You thrive in a high-growth tech environment and enjoy working closely with deeply technical engineering teams. You know how to provide the clarity needed to turn complex challenges into actionable roadmaps. You act as the bridge that ensures technical excellence translates directly into tangible impact for our merchants. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.