Engineering Manager hands on (x/f/m) - Growth Product

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. We are also the stewards of our members' most sensitive data, and building privacy in by design is core engineering work for us, not an afterthought. Want to know more? Read this article on our Engineering career path. 🛠️ THE STACK Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. 🤖 THE DATA FOUNDATIONS CREW - WITHIN THE TECH FOUNDATIONS AREA 🎯 MISSION * Tech Foundations - enables product crews and creates the environment to thrive, combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless. * Data Foundations - is one of its crews. Its mission: be the enabling and platform team for data lifecycle and privacy engineering across Alan: retention, deletion, anonymization, and pseudonymization, by design. It builds and runs the GDPR Orchestrator (the platform's current embodiment) and equips each area to own its own data rules on top of it. The team also handles data shared with third parties and partners, with Legal and Security on requirements, including authority-facing work (e.g. CNIL). 🔭 SCOPE 1. Own and evolve the privacy platform (build & run): its core engine, its safety mechanisms (preview/dry-run, audit trail), and its operational health (deploys, on-call, observability). You design the contract areas build on and keep it reliable as adoption grows. 2. Build the paved road (enable, teach to fish): docs, templates, and self-serve tooling so any of our 15+ areas can plug into the platform and manage its own data rules and dependencies. You coach areas through pairing and syncs; you build the capability rather than doing the work for them. 3. Coordinate across areas (the cross-area bridge): align legal, security, data, and the data-producing areas on requirements, surface cross-area data dependencies, and resolve design trade-offs between them. You own the coordination; each area stays accountable for its own data and rules. 4. Push the foundations forward: drive open platform design questions to a conclusion and grow the platform's capabilities as Alan's data, products, and footprint expand. 👀 FOCUS FOR 2026 * Own the platform: become the long-term owner of the GDPR Orchestrator and shape the roadmap for how Alan manages data lifecycle at scale. * Raise the bar on the platform: invest in its safety, observability, and developer experience so areas build on it with confidence. * Lay the paved road: ship the docs, templates, and tooling that let areas self-serve, then move ownership of data rules to the areas that produce the data. * Scale the surface: grow the platform's reach across data stores and third-party systems as Alan expands into new countries. ⭐ IS IT YOU WE'RE LOOKING FOR? EXPERIENCE WE VALUE * Senior-level experience (typically 8+ years) in backend or platform software engineering, or equivalent, with deep production ownership (API and contract design, data modeling, running what you ship). * You've built and operated platforms, libraries, or services that other engineers depend on, and you care about the contract you expose to them. * You're comfortable operating across many teams and influencing without authoritarianism: getting legal, security, data, and product crews who don't report to you aligned on a plan, and driving it to completion. * You bring pragmatism under constraint: you ship sound, safe solutions and improve them over time, rather than waiting for perfect. * Strong plus: prior privacy, GDPR, or data-governance exposure, and experience working in an enabling or platform-team operating model. * Explicitly not required: deep legal expertise. Legal and security partner with this role; they don't get replaced by it. MINDSET WE VALUE * You treat platform engineering as product work: engineers and members are your customers, and doing the right thing with their data should feel effortless. * You're hands-on: writing code is the bulk of the job (Python, TypeScript). You ship what you write to production yourself, then operate it: rollouts, alerting, on-call, incident response. * You design and communicate: you're as comfortable writing a framing doc, drawing a dependency map, and aligning several areas on a design decision as you are writing the code. * You're an enabler: you measure your impact by how fast areas run their own data rules without ever consulting you. The harder you've worked, the less they have to engage you. * You build reusable patterns: guardrails, libraries, and safe-by-default abstractions that keep data handling correct and safe by design at scale. * You're fluent in English (French is not required). For this opportunity, we are aiming to hire above the E level range. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. 🌍 HOW WE WORK * Location: You must be legally eligible to work in France, Belgium, or Spain. * Remote work: We offer remote work flexibility, but we value in-person collaboration. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. YOU WANT TO KNOW MORE ABOUT ALAN? * 🙌 Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. * 🤘 A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 THE CHALLENGE 🚀 You will be responsible for ensuring a seamless transition for our biggest clients, serving as their dedicated Alan specialist during the critical onboarding phase. Your role requires a strong ability to quickly build trusted relationships with key stakeholders, proactively identifying and resolving potential challenges before they arise. Pushing relevant changes internally will also be key. The ideal candidate will demonstrate exceptional communication and change management skills, with a proven track record of training and supporting key accounts through digital transformation initiatives. This position plays a vital role in Alan's growth strategy. 👩‍💻 HELPING OUR ADMINS Your primary mission will be to handle admin requests in a meaningful, delightful, and timely manner. You will lead comprehensive onboarding workshops and provide hands-on training for HR and Payroll administrators on Alan's dashboard, while managing complex processes including payroll integration, employee affiliation, and billing setup. 👷 IMPROVING ALAN All Operational Onboarding Manager work on specific projects outside their regular duties, contributing to process improvements, tool optimization, and organizational methods. You will actively collaborate with various teams such as Key Account Managers, Customer Success Managers, Ops, Sales, Care, Pre-Sales, and Engineering to ensure a seamless onboarding process and address any issues proactively. ⭐ JOIN THE CARE TEAM AS ONBOARDING MANAGER ! ⭐️ You will thrive if you: * Have a genuine passion for helping others and find joy in solving member challenges * Master French and English at a full working proficiency level (written and spoken) * Navigate technology with confidence and embrace digital tools * Feel at ease connecting with members across all channels - email, visio call, and phone calls * Bring natural empathy and a calm presence to every interaction * Love taking initiative and turning ideas into action * Thrive in collaborative environments where you can both learn and share knowledge * Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! 😉) PROFILE & COMPETENCIES Soft Skills: * Demonstrate strong ownership and autonomy on their missions * Demonstrate growth mindset, challenges positively, learn fast * Demonstrate strong client-facing posture and communicate effectively both internally and with admins. At ease to train small group of several people/go onsite to meet our members * Able to embrace change, have collaborative mindset * Good listening skills, empathy and pedagogic skills. * At ease with complex conversation involving multiple teams. Hard Skills: * Excellent French writing skills. * Excellent problem-solving skills.: able to structure a problem, identify relevant solutions * Good and structured written & oral communication skills in both French and English. * Great organization skills / Time management skills: is comfortable facing several competing priorities autonomously Experience: * Customer-Facing Experience: Previous experience in BtoB customer-facing roles, such as Customer Success, teaching, or communication. * Autonomous, driven, can organize themselves well (comfortable in our fast-paced environment), missionary * At ease with complex / new topics (experience in complex environments, strong studies…) For this opportunity, we are aiming to hire within the B0-B1 level range of our salary grid. 🌍 HOW WE WORK * Location: You must be legally eligible to work from France. * Remote work: We offer remote work flexibility, but we value in-person collaboration   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE ROLE: PRODUCT LEAD, GROWTH ⭐️ At Alan, everyone is first and foremost an individual contributor. Product Managers at Alan are responsible for going deep on user needs, defining a product strategy, and turning it into a high impact product roadmap. * You'll work closely with designers, engineers and ops to define the right product and implement it. * You'll partner and align with all parts of the business: Marketing, Sales, Brand, and Data. About the Growth area Growth owns everything that happens before someone becomes a member: how prospects find Alan, how they decide we're right for them, and how they start. It runs across two crews. * Conversion: the conversion flows and referral surfaces that turn prospects into members. * Growth Infrastructure: the website, marketing measurement, and marketing ops that make growth marketing efficient. You'll own the product across both crews. You'll set the overarching product vision, manage the PMs, push experimentation velocity, and lead Alan's move to make Growth Product AI-native. More specifically, this means the following. Lead Alan's AI ambition in Growth The way people discover and buy insurance is about to change, and we want Alan ahead of it. You'll set the agenda and ship against it: * Conversational AI that guides prospects through our sales flows. * AI-native acquisition surfaces. * Alan inside LLM ecosystems. Picture a GPT app where a prospect can shop for and buy health insurance, and agentic commerce more broadly. You don't need to have built all of this before. You do need a real, opinionated view of where AI is going, and the drive to turn it into shipped product rather than decks. Build an experimentation engine Conversion is won by learning faster than anyone else. We have achieved a first baseline of A/B testing, learning loops, and a clear shared bar for what actually counts as a win. Now we want to take it to the next level. You'll improve our experimentation culture and the velocity. Give the area a coherent vision You'll align the Conversion and Growth Infrastructure roadmaps and concentrate the team's bets where the leverage is. Two bigger shifts sit in your scope. Alan is going from one product to many, and Growth needs to move from a single conversion flow toward something modular. We're also scaling a self-served model built to travel fast, so it can reach a new country quickly with controlled local adaptation. Build the team You'll manage the PMs in the area and contribute to people topics for all product communities in the area (Design, Engineering, Data, Insurance). That means hiring, coaching, raising the bar on craft, and running a team that owns its outcomes. Continuously increasing talent density is a key part of this job. ⭐️ ABOUT YOU ⭐️ You may be a great fit at Alan if you have: * 6+ years of product related experience, currently at Lead or Group PM level, or as a Founder. You've owned strategy for a whole area, not a single team. * You've managed product managers directly. Hiring, coaching, hard feedback, performance calls. This is a hard requirement, not a grow-into. * You've shipped real growth product yourself: conversion, activation, or referral. You know funnel math, and you know a genuine win from a vanity one. * Experimentation is how you work, not something you ask others for. A/B testing, statistical significance, attribution. You can challenge a data team and catch a bad read. * You're hands-on in the engine room: event tracking, funnel analysis, experiment dashboards, growth instrumentation. * You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to bet and how LLM systems behave in production. * Ability to influence without authority: rallying distributed teams around shared vision and driving alignment across multiple stakeholders and geographies. * You talk to members and prospects often, you like doing it, and what you hear actually changes your mind. * You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have. * English fluency is required; French is a nice-to-have. 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: * Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. * Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you're the happiest. * All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. * Flexible vacation policy and flexible working hours. Organise your time as you wish. * Delightful healthcare insurance: Extremely comprehensive health insurance — 100% for you and your children, 90–100% for partners depending on your country. * Transport. Country-specific commuter benefits. * Learning & Training opportunities. A highly flexible training policy, free books and budget to attend and speak at conferences. * Personal growth through coaching: At Alan, coaching isn't just a perk — it's core to who we are. Every Alaner is paired with a dedicated coach from day one. Learn more about our coaching culture. * Parental leave. Extended parental leave for all new parents, for permanent contracts only. WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Did you know that research shows women often apply only when meeting 100% of requirements? For this opportunity, we are aiming to hire within the F or higher level range.