Blacks Supervisor Part Time

Trading from 100 stores Blacks supply a more casual outdoor customer who seeks value for money, providing for a wide range of

recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.

Role

Overview:​

Being part of the store’s Junior Management team you will provide managerial support and help maintain

and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff

while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis

as instructed by Store Management.

This is a part time role.

Contracted hours - 36

Customer

Service​

• Provide customers with excellent levels of Customer service.
• Deal with customer complaints

and enquires, providing the best possible outcome.

• Ensure the personal appearance of sales staff is in line with company

guidelines.

• Have an understanding of the Customer Service measuring programme.

• Ensure that targets are achieved and, where possible, exceeded.
• Monitor staff service levels in order to

maximise store sales.

• Utilise in-store devices, making sure that the customer is offered the whole product range.

• Provide assistance with the maintenance of standards on the sales floor.
• Keep stock clean and presentable at all

times.

• Retail Management experience would be advantageous
• Excellent Time Management skills
• Strong

verbal and written communication skills.

• IT skills- Microsoft Outlook, Word and Excel.

Training

& Development​

• Encourage personal progression throughout your store
• Provide assistance with the

induction and training of new starters.

• Assist with the development of existing staff, ensuring that personnel

completes the relevant E-Assessments.

• Retail Supervisor experience would be advantageous.
• Excellent Time Management skills
• Strong verbal and

written communication skills.

• IT skills- Microsoft Outlook, Word and Excel.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing

benefits:

• Holiday Allowance
• Staff Discount On JD Group and other brands within the organisation,

• Pension Scheme
• Personal development opportunities to learn and develop at work.

Due to the high volumes

of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you

applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills

criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview

with the hiring manager.