Merchant Services Associate

At Wolt, we create

technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of

restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries

around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the

globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more

than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with

drive and entrepreneurial spirit, this could be the ride of your life.

Are you detail-oriented, a great

communicator, and excited to work in a fast-paced tech environment? Do you want to play a key role in supporting local businesses

while being part of one of the Nordics' most dynamic tech companies? Then you might be the person we’re looking for!

Wolt

is a Finnish technology company best known for our food and retail delivery platform, connecting customers with great restaurants

and stores in over 30 countries. In Sweden, we’re continuously expanding our presence across cities and towns—bringing more great

food, convenience, and opportunities to our users and partners.

As we grow, we’re strengthening our local teams to ensure

every partner on the Wolt platform gets the support and tools they need to thrive. Join us in shaping the future of local commerce

in Sweden!

As Wolt Sweden continues to scale, we’re looking for a Merchant

Services Associate to join our local team. In this role, you’ll be a key player in ensuring our merchant partners—from small cafes

to major retail chains—get the guidance, support, and insights needed to succeed on the Wolt platform.

You’ll act as a

trusted point of contact for our partners, helping them onboard, operate smoothly, and continually improve their performance. If

you're someone who enjoys problem-solving, building relationships, and making a tangible impact, this could be the perfect

fit.

What you’ll be doing:​

• Supporting and empowering our Merchant partners by providing

ongoing training and re-education on how to effectively use Wolt’s systems and tools..

• Maintaining regular communication

with partners to ensure they’re up to date with new features, campaigns, and best practices.

• Monitoring partner

performance and conducting quality and satisfaction checks to ensure the highest service standards.

• Helping partners

optimize their operations through data insights and user trends.

• Managing menu content and visuals on our platform to

reflect the Wolt brand accurately and attractively.

• Collaborating closely with cross functional  teams to share

learnings and support urgent or complex partner needs.

• Continuously looking for ways to improve partner experience and

internal processes.

Our Humble Expectations*​

• Strong interpersonal and communication

skills—you enjoy working with people and helping others succeed.

• Experience in customer support, account management,

operations, or a related administrative role.

• Detail-oriented and structured, with a hands-on and service-minded

approach.

• A self-starter with a can-do attitude and a passion for great food and local businesses.
• Fluency in

Swedish and English is required.

If you are excited about working in a

high-growth environment, taking ownership, and being the key player in maintaining integrations and expanding the more technical

aspects of our local organization, then click below to apply and get the conversation going!

We will be reviewing

applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!

We’re committed to

growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate

diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone

has room at the table and the tools, resources, and opportunity to excel.