Product Developer Assistant – Hardware (Packs & Equipment)

We are looking for a Material Developer -Technical Textiles & Advanced Footwear Materials to join our Material Team at Klättermusen. Since 1975 Klättermusen has been a pioneer in making refined Scandinavian Mountaineering Equipment. The designs combine utility and extreme durability, always with consideration of the environment in mind. Klättermusen supports and inspire outdoor enthusiasts through unforgiving weather conditions and unpredictable terrains. Rigorously tested in real-world conditions, the equipment embodies Klättermusen’s commitment to creating the best and most sustainable equipment available. ---------------------------------------------------------------------------------------------------------------------------------- We are seeking a skilled and motivated Material Developer to join our Material team that is part of our Purchase & Production team. This role requires a deep technical foundation in textile chemistry and hands-on experience creating engineered wovens and advanced knit constructions. The ideal candidate is someone who not only understands materials at the fabric level, but who can build them from the yarn up, working with innovative fibers, blends and structures to meet performance, sustainability, and cost targets. In this role, you will be responsible for developing, testing and implementing advanced materials for our product lines, with strong focus on Footwear applications. You will work cross functional within the company to develop, test, and implement new materials from concept to commercialization. Alongside technical development, this position involves ownership of the administrative and PLM requirements connected to material creation, documentation, specifications and lifecycle management. Key Responsibilities: Fabric & Trim Development: Work cross‑functionally with product design and development teams to engineer advanced wovens, knits, and composite materials. Apply deep expertise in fiber chemistry, polymer performance, and textile finishing processes to deliver materials that achieve our targeted performance, aesthetic, and sustainability goals. Explore and integrate innovative and emerging fiber technologies into new material concepts. Provide regular updates and reports to the product development team and management. Ensure that our materials meet regulatory and safety standards. Ensure that all material product cards in the PLM system are up to date and accurate. Negotiate prices (incl. surcharges), lead times and minimum order quantities with suppliers. Quality Assurance & Testing: Develop and implement testing protocols to assess material performance under various conditions. Conduct and coordinate rigorous testing and evaluation of fabrics & trims to ensure they meet Klättermusen's standards, including data from suppliers and third-party testing labs. Work with quality assurance teams to ensure consistent material quality in production. Keep detailed records of test results. Review fabric shipping samples. Sustainability Initiatives: Identify opportunities to incorporate sustainable materials and practices into product development. Ensure environmental impact reduction through material innovation/choices. Ensure that sustainability data for materials are up to date and accurate in the PLM system. Contribute to sustainability initiatives and other science-driven projects. Other: Establish and maintain relationships with key material suppliers. Support the commercial team with sustainability and material data. Qualifications: * Proven experience (3+ years) in fabric and trims development within Footwear. * Bachelor’s degree in Textile Engineering, Material Science or a related field * Strong knowledge of footwear and textile manufacturing processes, material properties, testing methods, and fabric construction * Experience with sustainable materials and practices in the shoe, packs and/or apparel industry * Excellent analytical and problem-solving abilities with attention to details * Ability to work collaboratively in a team environment and communicate effectively with cross-functional teams * Excellent project management skills with the ability to handle multiple projects simultaneously and to take ownership of projects and initiatives. * Proficiency in relevant software tools (e.g. Microsoft Office, PLM systems) * Business-level proficiency in written and oral English communication Location: Åre, Sweden Welcome to apply before 2026-04-12. Applications will be handled on an ongoing basis. This role is intended to start as soon as possible, or by the end of August. We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis.

We are currently seeking a dedicated and proactive Service & Support Coordinator to join our team in Åre, Sweden (parental leave cover) This role is crucial to enhancing our customer experience and supporting our sales and digital teams. The ideal candidate brings energy, a passion for customer service, and a forward-thinking mindset. Experience with international customers, strong analytical skills, and meticulous attention to details are essential for success. Your responsibilities will include * Customer Service Excellence: Co-lead the development of best-in-class B2B and B2C customer service practices at Klättermusen. * Daily Management: Proactively handle customer service inquiries, web questions, and chat queries in collaboration with the full Service & Support team. * Product and Returns Management: Manage product-related questions, returns, claims, and maintain the web FAQ section. * Content Review: Regularly review and improve on-site materials and texts to ensure clarity and customer satisfaction. * Warehouse and Sales Coordination: Co-manage the Åre warehouse and coordinate offline sales events. * Post-Sales Support: Oversee spare parts handling and other post-sales activities. * Team Contribution: Positively contribute to the overall office environment and embody Klättermusen´s company values. The experience you’ll bring to the role is * Experience: 3+ years in order administration, sales support, or customer service. * Process-Oriented: Proven ability to set up and manage processes that prioritize the customer’s experience. * Sales and Brand Awareness: Ability to leverage customer interactions to drive sales and strengthen brand recognition. * Organizational Skills: Highly disciplined, structured, and well-organized. * Analytical Skills: Capable of multitasking efficiently and effectively in a dynamic environment. * Technical Proficiency: Strong knowledge of MS Excel and ERP systems. * Language Skills: Fluent in both spoken and written English and Swedish is required. * Passion for the Outdoors: A commitment to sustainability and a customer-first mindset. The position is a full-time position based in Åre (parental leave cover). Start as soon as possible. Welcome to apply before August 9, 2026. We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis.