Regional CRM Lead (North Region)

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, CRM is one of the key ways we build meaningful, timely relationships with our customers across email, push, in-app, and lifecycle journeys. We’re now looking for a Senior CRM Designer to help us raise the quality, scalability, and technical reliability of our CRM creative. This is a hybrid design-development role for someone who can bridge the gap between high-end visual design and hands-on technical execution. You won’t just design CRM assets — you’ll build responsive, production-ready emails that can reach millions of customers and render beautifully across major email clients, including Gmail, Apple Mail, Outlook, mobile, and dark mode. The role is being created to help Wolt move beyond more manual CRM template workflows and improve the quality, consistency, and efficiency of CRM production. You’ll help us build better systems, stronger templates, and more reliable execution so our lifecycle communications feel polished, on-brand, and technically robust at scale. WHAT YOU’LL BE DOING * Design visually compelling, on-brand CRM emails and lifecycle communications in Figma. * Translate Figma designs into responsive, production-ready HTML emails. * Build clean, email-safe HTML and CSS, including table-based layouts, inline CSS, and responsive structures. * Ensure emails render reliably across major email clients, including Gmail, Apple Mail, Outlook, mobile environments, and dark mode. * Bring motion thinking into CRM creative, balancing visual impact with the technical realities of email production. * Partner with CRM, Marketing, Product, Brand, and regional teams to improve the quality and performance of lifecycle communications. * Help standardize CRM templates, QA processes, and documentation so teams can move faster while maintaining a high quality bar. * Test, QA, and troubleshoot emails before launch, ideally using tools such as Litmus or Email on Acid. * Use performance learnings, A/B test results, and stakeholder feedback to iterate on design systems, templates, and email execution. * Explore opportunities to use AI and automation responsibly to reduce manual work, improve QA, accelerate production, and scale creative output. OUR HUMBLE EXPECTATIONS Core Requirements * Proven ability to build HTML emails from scratch, not only design them. * Hands-on experience with table-based layouts, inline CSS, responsive email design, and email-safe development patterns. * Good understanding of mobile responsiveness, accessibility considerations, and dark mode optimization. * Strong experience designing marketing, CRM, or lifecycle emails in Figma. * Deep understanding of how email design differs from web design, including client constraints, rendering quirks, and technical trade-offs. * Strong visual design craft, with the ability to create clear, polished, brand-aligned communications. * A practical QA mindset: you care whether the email works everywhere, not just whether it looks good in Figma. * Ability to collaborate with marketers, designers, product partners, and technical stakeholders. * Comfort working in a fast-moving environment where quality, speed, and scalability all matter. * Curiosity for using AI, automation, or smarter workflows to improve production quality and reduce repetitive manual work. Nice to Have * Experience with MJML or similar email frameworks. * Familiarity with CRM or email marketing platforms such as Braze, Iterable, Salesforce Marketing Cloud, HubSpot, or similar tools. * Experience with A/B testing, lifecycle experimentation, and performance optimization. * Basic understanding of deliverability best practices. * Experience creating reusable CRM components, modular email systems, or scalable template libraries. * Experience partnering with CRM, lifecycle, retention, or growth marketing teams. * Exposure to localization workflows and multi-market CRM production. What Good Looks Like * You’ve shipped real marketing or lifecycle emails — not just static designs. * You can move confidently from Figma concept to production-ready HTML. * You balance visual quality with technical constraints and know when to simplify for reliability. * Your emails render consistently across major clients, devices, and dark mode. * You understand why email design is different from web design. * You bring motion thinking and strong craft, while staying realistic about what works in email. * You improve the system around you: templates, QA checklists, reusable components, documentation, and ways of working. * You help Wolt move from manual CRM production toward higher-quality, more scalable CRM creative workflows. WHAT WE OFFER At Wolt, you’ll join an international marketing organization where CRM plays a key role in how millions of customers experience our brand, products, and lifecycle journeys. This is a new role, which means you’ll have the opportunity to shape not only the emails we send, but also the way we design, build, QA, and scale CRM creative across Wolt. WHEN APPLYING Please include: * Examples of emails you’ve designed in Figma. * Examples of HTML emails you’ve built, either live examples, screenshots, or previews. * Optional: code samples, GitHub links, or examples of reusable email components/templates. * Optional: examples of how you have improved an email design system, CRM template workflow, or QA process. NEXT STEP Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

SPS

Note: This is a hybrid (in office/remote) position that you must have a reliable commuting radius to the New York City NY area. This position offers a competitive sales commission bonus plan in addition to the base salary. Account Executive  Reports To: The Account Executive will report to the Senior Vice President of Market Development or equivalent leadership.   Position Summary The Account Executive is responsible for driving new business development and expanding SPS market presence within assigned regional territories. This role leads the full sales cycle process including prospecting, pipeline generation, relationship development, solution positioning, proposal collaboration, negotiation, and closing new business opportunities. The Account Executive partners closely with internal operational, solutions, and leadership teams to develop tailored workplace services solutions that address client business challenges and support long-term account growth. This role serves as a strategic advisor to prospective clients while positioning SPS as a trusted outsourcing and workplace solutions partner. The Account Executive is responsible for building relationships with enterprise organizations, law firms, financial institutions, and other large businesses through consultative selling, outbound prospecting, networking, and market engagement activities. Overall, this position continuously offers the highest level of service to all clients, prospects, vendors, and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: Business Development & Sales Execution * Develop and execute territory growth strategies focused on enterprise organizations and target markets. * Generate new business opportunities through outbound prospecting activities including cold calling, email outreach, networking, referrals, social selling, and market research. * Build and maintain a healthy pipeline of qualified opportunities across assigned accounts and territories. * Manage opportunities through the full sales cycle from prospecting through contract execution and onboarding transition. * Consistently achieve or exceed established sales goals and revenue targets. Client Relationship Management * Develop relationships with prospective clients and key business stakeholders. * Engage senior-level decision makers to identify workplace challenges, operational needs, and business objectives. * Position SPS workplace services solutions through a consultative and value-based sales approach. * Establish SPS as a trusted business partner within assigned territories and target accounts. * Support long-term client relationship development and account expansion opportunities. Strategic Sales & Solution Development * Collaborate cross-functionally with operations, solutions, finance, and leadership teams to develop customized client proposals and service solutions. * Identify strategic opportunities for outsourcing and workplace services solutions within client organizations. * Conduct account research and market analysis to identify growth opportunities and competitive positioning. * Support contract negotiations, pricing discussions, and commercial proposal development. * Maintain accurate forecasting, opportunity tracking, and sales activity documentation within CRM systems. Market Engagement & Territory Management * Monitor industry trends, competitive activity, and market conditions within assigned territories. * Participate in networking events, industry associations, conferences, and business development activities. * Develop territory plans and strategic account targeting initiatives. * Identify opportunities for immediate business wins and long-term account growth. Process & Reporting * Ensure all sales activities follow company policies, procedures, and best practices. * Maintain accurate and timely sales reporting, forecasting, and pipeline updates. * Contribute to continuous improvement of sales processes, tools, and client engagement strategies. * Support leadership reporting on sales performance, pipeline activity, and market opportunities. Competencies: * Strong verbal and written communication skills. * Excellent presentation and relationship management skills. * Strong negotiation and influencing abilities. * Excellent customer service and client engagement skills. * Strong analytical and problem-solving abilities. * Ability to build relationships with senior business leaders and stakeholders. * Ability to manage multiple opportunities and priorities simultaneously. * Strong organizational and time management skills. * Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook. * Experience using CRM systems and sales tracking tools. * Ability to work independently and collaboratively within cross-functional teams. * Strong attention to detail and follow-through. * Ability to adapt in a fast-paced and evolving business environment. * Strong business acumen and consultative selling capabilities.   Qualifications and Education Requirements: * Bachelor’s degree in Business Administration, Marketing, Communications, Sales, or related field preferred. * Minimum of 5+ years of B2B sales, business development, account management, or related experience required. * Experience prospecting and generating net-new business opportunities required. * Experience conducting cold outreach, account research, networking, and pipeline development preferred. * Proven track record of achieving or exceeding sales and revenue goals. * Experience managing complex sales cycles and multiple stakeholders preferred. * Experience selling outsourcing, workplace services, professional services, technology solutions, or related business services preferred. * Strong understanding of consultative sales methodologies and enterprise sales processes. * Experience working with enterprise organizations, professional services firms, or Fortune 1000 clients preferred. * Excellent written and verbal communication skills with strong executive presence. * Ability to maintain confidentiality and exercise sound business judgment. * Experience with CRM platforms, sales software, and reporting tools preferred. * Required to maintain an overall professional appearance and attitude. * Adhere to all policies and procedures required.   Physical Demands: * Ability to sit, stand, walk, bend, kneel, and work at a computer for extended periods of time. * Manual dexterity required for operating office equipment including computers, phones, and printers. * Physically able to talk on the phone and input data simultaneously. * Ability to occasionally lift or move materials up to 25 lbs. * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.   Disclaimer: This job description is not intended to cover or contain a comprehensive listing of duties or responsibilities required for the role. Duties and responsibilities may change at any time with or without notice. Travel: Approximately up to 20–25% Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $80,000—$90,000 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

SPS

Note: This is a remote position that must have a reliable commuting radius to Chicago IL area. This position offers a competitive sales commission bonus plan in addition to the base salary. Account Executive  Reports To: The Account Executive will report to the Senior Vice President of Market Development or equivalent leadership.   Position Summary The Account Executive is responsible for driving new business development and expanding SPS market presence within assigned regional territories. This role leads the full sales cycle process including prospecting, pipeline generation, relationship development, solution positioning, proposal collaboration, negotiation, and closing new business opportunities. The Account Executive partners closely with internal operational, solutions, and leadership teams to develop tailored workplace services solutions that address client business challenges and support long-term account growth. This role serves as a strategic advisor to prospective clients while positioning SPS as a trusted outsourcing and workplace solutions partner. The Account Executive is responsible for building relationships with enterprise organizations, law firms, financial institutions, and other large businesses through consultative selling, outbound prospecting, networking, and market engagement activities. Overall, this position continuously offers the highest level of service to all clients, prospects, vendors, and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: Business Development & Sales Execution * Develop and execute territory growth strategies focused on enterprise organizations and target markets. * Generate new business opportunities through outbound prospecting activities including cold calling, email outreach, networking, referrals, social selling, and market research. * Build and maintain a healthy pipeline of qualified opportunities across assigned accounts and territories. * Manage opportunities through the full sales cycle from prospecting through contract execution and onboarding transition. * Consistently achieve or exceed established sales goals and revenue targets. Client Relationship Management * Develop relationships with prospective clients and key business stakeholders. * Engage senior-level decision makers to identify workplace challenges, operational needs, and business objectives. * Position SPS workplace services solutions through a consultative and value-based sales approach. * Establish SPS as a trusted business partner within assigned territories and target accounts. * Support long-term client relationship development and account expansion opportunities. Strategic Sales & Solution Development * Collaborate cross-functionally with operations, solutions, finance, and leadership teams to develop customized client proposals and service solutions. * Identify strategic opportunities for outsourcing and workplace services solutions within client organizations. * Conduct account research and market analysis to identify growth opportunities and competitive positioning. * Support contract negotiations, pricing discussions, and commercial proposal development. * Maintain accurate forecasting, opportunity tracking, and sales activity documentation within CRM systems. Market Engagement & Territory Management * Monitor industry trends, competitive activity, and market conditions within assigned territories. * Participate in networking events, industry associations, conferences, and business development activities. * Develop territory plans and strategic account targeting initiatives. * Identify opportunities for immediate business wins and long-term account growth. Process & Reporting * Ensure all sales activities follow company policies, procedures, and best practices. * Maintain accurate and timely sales reporting, forecasting, and pipeline updates. * Contribute to continuous improvement of sales processes, tools, and client engagement strategies. * Support leadership reporting on sales performance, pipeline activity, and market opportunities. Competencies: * Strong verbal and written communication skills. * Excellent presentation and relationship management skills. * Strong negotiation and influencing abilities. * Excellent customer service and client engagement skills. * Strong analytical and problem-solving abilities. * Ability to build relationships with senior business leaders and stakeholders. * Ability to manage multiple opportunities and priorities simultaneously. * Strong organizational and time management skills. * Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook. * Experience using CRM systems and sales tracking tools. * Ability to work independently and collaboratively within cross-functional teams. * Strong attention to detail and follow-through. * Ability to adapt in a fast-paced and evolving business environment. * Strong business acumen and consultative selling capabilities.   Qualifications and Education Requirements: * Bachelor’s degree in Business Administration, Marketing, Communications, Sales, or related field preferred. * Minimum of 5+ years of B2B sales, business development, account management, or related experience required. * Experience prospecting and generating net-new business opportunities required. * Experience conducting cold outreach, account research, networking, and pipeline development preferred. * Proven track record of achieving or exceeding sales and revenue goals. * Experience managing complex sales cycles and multiple stakeholders preferred. * Experience selling outsourcing, workplace services, professional services, technology solutions, or related business services preferred. * Strong understanding of consultative sales methodologies and enterprise sales processes. * Experience working with enterprise organizations, professional services firms, or Fortune 1000 clients preferred. * Excellent written and verbal communication skills with strong executive presence. * Ability to maintain confidentiality and exercise sound business judgment. * Experience with CRM platforms, sales software, and reporting tools preferred. * Required to maintain an overall professional appearance and attitude. * Adhere to all policies and procedures required.   Physical Demands: * Ability to sit, stand, walk, bend, kneel, and work at a computer for extended periods of time. * Manual dexterity required for operating office equipment including computers, phones, and printers. * Physically able to talk on the phone and input data simultaneously. * Ability to occasionally lift or move materials up to 25 lbs. * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.   Disclaimer: This job description is not intended to cover or contain a comprehensive listing of duties or responsibilities required for the role. Duties and responsibilities may change at any time with or without notice. Travel: Approximately up to 20–25% Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $80,000—$90,000 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.