Inside Sales Representative (Remote)

Inside Sales Representative Cycle Company: Cycle Pharmaceuticals Inc Location: Remote position but candidates will ideally live in Los Angeles Position Summary: This is a full-time remote position within our US Sales department Salary range: This position is paying between $100k - $140k plus sales incentive quarterly bonus   The Opportunity  Cycle Pharmaceuticals is seeking a motivated, dynamic Oncology Inside Sales Representative to join our rapidly growing Sales team. In this role, you will proactively identify key decision-makers, build meaningful, lasting relationships, and educate healthcare providers on where our products fit into patient treatment plans. You'll play a vital part in strengthening Cycle’s position as a patient-focused, best-in-class sales organization. If you’re someone who is passionate about making a real impact in the rare disease space, has a strong background within oncology and who is a self-starter with a genuine desire to help patients then, we would love to hear from you.   Our Company  At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen. Our core focus areas include rare metabolic, immunological, and neurological genetic conditions, where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice. Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma   What you will be doing: * Proactively engage clinics and healthcare providers through outbound prospecting (phone, email, video conferencing) and respond to inbound inquiries to build strong, lasting relationships. * Educate physicians, dietitians, and nurses about rare diseases and Cycle’s products through targeted selling, promotional activities, and educational efforts. * Drive new daily contact generation, meet required talk-time expectations, and execute a quarterly territory business plan to support business growth. * Qualify leads and opportunities using Cycle’s structured sales methodologies and processes. * Maintain accurate and up-to-date records of all activities, opportunities, and account information in our CRM system. * Collaborate closely with Rare Disease Account Managers to coordinate territory activities and ensure seamless customer engagement. * Provide feedback and insights to Marketing and Training teams on educational tools, messaging, and materials to enhance engagement efforts. * Partner with Medical Affairs to support education initiatives as appropriate. * Route non-sales or post-sales inquiries to the appropriate internal teams to ensure excellent customer support. * Gather and report on field intelligence, including competitor activities, pricing trends, and market developments. * Consistently adhere to all compliance standards and regulatory guidelines.   Skills and experience that will help you to succeed in this position: * Bachelor’s degree required in a relevant field. * Experience supporting oncology providers, cancer centres and specialty practices. * Knowledge of oncology treatment landscape, patient access, reimbursement or speciality pharmacy processes. * Excellent verbal communication confident in engaging with clinicians remotely. * Proven experience in the biopharmaceutical or healthcare industry, with a strong understanding of sales processes, customer engagement and patient pathways. * Proven track record of consistently meeting or exceeding activity and performance targets. * Strong commitment to the highest ethical standards. * Competence with CRM systems. * Strong ability to influence and build long lasting relationships to work collaboratively across teams. * Valid driver's license and a clean driving record. * Ability to travel nationally up to 10% of the time, if required.   What can we offer to you: In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings: * Competitive salary based on experience * Performance-based bonus opportunity * A collaborative high performing work environment * Opportunity to join a fast growing and ambitious business * 100% employer paid membership for Private Health Insurance * Life Insurance * 401k plan   Diversity and Inclusion statement: At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives. We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . Recruiter: Alexa Lowe Hiring Manager: Chiara Kunnie Level: P2 ---------------------------------------------------------------------------------------------------------------------------------- See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative - Activate. About the job This position is needed to play a key role in further growing Twilio’s social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our self-service accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good.  Responsibilities In this role, you’ll: * Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers. * Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. * Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform. * Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager. * Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn  * Be an owner to drive deals forward, knock down obstacles for our customers and internally, think outside the box and find the best solution for each customer, and recommend process improvements to support the whole team. * Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions. * Have world-class interpersonal and communication skills to make complex technical and financial details sound simple. * Ability to balance competing priorities and manage multiple projects/deals at the same time Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: * At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance. * An understanding of (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling. * Technical solutions selling experience and enjoys working with real customers - listening to them and solving problems. * Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple. * Demonstrated track record of managing forecasts.  * Analytical account development strategy based on using data to find opportunities and prove value. * World-class organization, prioritization, and documentation skills.  * Entrepreneurial mindset. * Deep personal interest in the social impact market and dedicating your career to making a positive difference. * High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change.  Location This role will be remote and based in EST or CST time zones. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Minnesota or Vermont : $30.09/hr - $37.61/hr. * Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $31.77/hr - $39.71/hr. * Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $33.44/hr - $41.80. * This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. * This role is eligible to earn commissions.  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  Applications for this role are intended to be accepted until June 29th, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.