
Miro · Austin
About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovati...
About the Team
The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes
through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work
side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class
platform.
About the Role
We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of
their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow
optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and
partnership.
TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and
services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and
change management expertise to drive measurable outcomes for your customers.
What you’ll do
against business goals and demonstrating tangible ROI
value that underpins renewals and growth opportunities
What you’ll need
navigating ambiguity
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing
benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best
work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to
our Global Miro benefits board.
Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: Your impact will grow the usage of the SonarQube ecosystem within Accounts, both increase the value they get from our products and their consumption. You objective are to increase the overall Account Sonar maturity, lower the risk of Account churn or downgrade, Increase Account satisfaction, reduce the number of escalations, Increase the number of Sonar sponsors in the Account, Establish and maintain Sonar as a Trusted Advisor in the Account, Entice Accounts to stay current on an Active version of Sonar, to get maximal value and Influence Sonar roadmap to meet Account needs. In a nutshell, any technical activity that brings value both to the Account and to Sonar.
MEET DEEPL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination. WHAT SETS US APART What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn,Instagram, and our Blog. MEET THE TEAM BEHIND THIS JOURNEY At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our Customer Team, dedicated to ensuring our clients achieve maximum value from DeepL's Language AI platform. Our mission is clear: to build and develop high-performing customer-focused teams that embody DeepL's innovative spirit and commitment to excellence. As a member of our Customer Team, you will play a central role in supporting our clients' success and expanding our relationships with them. Working in close partnership with Sales, Product, and Engineering teams, you will collaborate to deliver tailored solutions that genuinely meet our customers' technical needs. About this opportunity We're looking for a Technical Solutions Manager to serve as a critical bridge between our customers and our product capabilities. In this role, you'll work directly with enterprise customers to understand their technical requirements, guide solution design, and ensure successful implementation and adoption of DeepL's products. Your responsibilities * Own the technical customer relationship: Serve as the primary technical point of contact for enterprise customers, building trust and ensuring their technical needs are met throughout their journey with DeepL * Guide solution design: Work with customers to understand their technical environment and requirements, then design and recommend appropriate DeepL integration approaches and architectures * Support successful implementation: Guide customers through technical onboarding, integration, and deployment, troubleshooting issues and ensuring smooth go-lives * Drive adoption and value: Proactively identify opportunities to expand usage and ensure customers are leveraging DeepL's full capabilities to achieve their goals * Collaborate cross-functionally: Work closely with Sales, Customer Success, Product, and Engineering teams to advocate for customer needs and contribute to product improvement * Create technical resources: Develop documentation, guides, and best practices that help customers get the most from their DeepL implementation * Monitor and improve: Track customer health metrics, proactively identify risks, and take action to maintain high satisfaction and retention Qualities we look for We know that confidence gaps and imposter syndrome can sometimes hold people back from applying. If you're excited about this role and feel you have most of what we're looking for, we'd genuinely love to hear from you — even if you don't tick every box. * Technical expertise: Strong technical background with experience in software integration, APIs, and enterprise technology environments * Customer-facing experience: Proven track record in technical account management, solutions engineering, or a similar customer-facing technical role * Problem-solving skills: Ability to diagnose complex technical issues and develop creative, effective solutions * Communication skills: Excellent ability to explain technical concepts to both technical and non-technical audiences * Collaborative mindset: Comfortable working across teams and functions to drive customer success * Adaptability: Comfortable in a fast-paced, evolving environment where priorities can shift quickly WHAT WE OFFER * Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. * Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. * Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. * Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. * Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally. * Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity. * 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. * Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you! #LI-TB1 WE ARE AN EQUAL OPPORTUNITY EMPLOYER You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.
Who is Sonar? Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable. Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code. We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow,Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like: SonarQube: The world’s leading AI code review and verification platform. SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair. SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective. Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE: Committed to our customers and community. Obsessed with quality. Deliberate in our decisions. Effective as one team. With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you. About the Role Sonar is seeking a Senior Sales Engineer to serve as the technical voice of our AWS go-to-market motion and the trusted advisor to enterprise customers evaluating Sonar's code quality, SAST, secrets detection, and AI code assurance capabilities on AWS. This is a senior pre-sales position for someone with deep, hands-on knowledge of the AWS ecosystem who can translate Sonar's value into technical wins — leading discovery, demos, proofs of value, and architecture conversations alongside AWS account teams and adjacent ISV partners. The Senior SE will partner closely with Account Executives and AWS Partner Solution Architects to drive technical validation of Sonar in customer environments — from first technical discovery through POC execution to closed-won and deployment. This individual must be equally fluent in live technical demonstration and executive business narrative, capable of representing Sonar in customer briefings, AWS-led technical workshops, and field events at the highest levels of the sales cycle. Technology Tools Cloud Platform: AWS (Compute, Storage, Containers/EKS, CodeCatalyst, CodePipeline, CodeBuild, Bedrock, Security Hub, GuardDuty, Inspector, Secrets Manager, IAM Identity Center) Marketplace & Co-Sell Motions: AWS Marketplace (SaaS Contracts, Private Offers, CPPO), ISV Accelerate co-sell, Partner Central opportunity registration Certifications: AWS Solutions Architect Associate or Professional, AWS Specialty Certifications (Security, DevOps Engineer Professional) preferred DevOps Platforms (analysis ingress): GitHub, GitLab, Bitbucket, Azure DevOps Adjacent ISV Ecosystem: Snyk, JFrog, HashiCorp, Datadog, Mend, Checkmarx, Anthropic / OpenAI (LLM code-gen providers integrated with Bedrock)