Enterprise Solutions Engineer - Oceania

Customer Success Manager

Talon.One

ABOUT TALON.ONE:   Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.   ABOUT US: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.   ABOUT THE TEAM: As a Customer Success Manager at Talon.One, you'll be part of a dynamic Post Sales team consisting of Customer Success Managers, Technical Account Managers and Solution Architects. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open communication, and mentoring to promote bi-directional growth. Talon.One is committed to creating an inclusive workplace, as we believe it is essential for both ethical reasons and to positively influence the tech industry as a whole.   ABOUT THE ROLE: Building on strong performance this year, our team is expanding and we’re hiring a Customer Success Manager, APAC to support our rapid growth in Australia and our rapidly growing team in the APAC region. As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our enterprise solutions and streamline project management.  This is a remote position with a requirement to be based in Australia.   ONCE YOU ARE HERE YOU WILL: * Build relationships with customers to understand their goals and pains, drive adoption, and translate that into actionable insights for our Sales, Marketing, and Product teams * Connect customers’ marketing objectives with our technical, API-driven product and clearly explain complex product configuration steps * Collaborate with technical operations (Customer Integration Engineer) and the development team to integrate Talon.One and troubleshoot technical issues * Communicate at both one-to-many and one-on-one levels, across role types (tech/marketing), organization level, and cultures * Document and share important information about our Customers to keep a clear internal record, build training resources, and reduce support tickets * Drive retention and growth to your book of business, handling upsell and renewal conversations with a book of business * Prepare and deliver strategic and business value to customers daily   WHAT WE NEED YOU TO BRING TO THE TABLE: * Passion for tech and experience with SaaS products and APIs * Founded experience working in Customer Success, Account Management, or another client-facing role * Experience working with diverse stakeholders both internally and externally Marketing, Developers, Sales, and Executives * Exceptional communication skills in spoken and written English * Empathetic, positive attitude with a desire to help our customers reach their goals * Flexible approach and an ability to operate effectively with uncertainty and change * Ability to manage a book of 15-20 accounts * Experience working in the loyalty and promotion industry or relevant marketing-related experience   WHAT'S IN IT FOR YOU: * 1,600 AUD annual learning budget  * 30 days of annual leave, plus extra paid days for your birthday and moving day * 450 AUD home office setup budget, a 75 AUD monthly home office allowance * Freedom to work from abroad for up to 90 days worldwide! * WeWork On-Demand access for flexible workspace solutions * Mental health support with nilo.health * Benefit from health insurance provided through our partner, including options with BUPA Australia and Aetna International * We contribute the statutory 12% of your salary to your Superannuation fund

Sales Engineer

Thought Machine

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. As a Sales Engineer, you play a pivotal role in leveraging our technology to provide a competitive edge and effectively communicate its value proposition. Duties * Conduct Product Demos, including out-of-the-box and customised demonstrations to showcase specific functionalities. * Deliver Technical and Functional presentations, ensuring a comprehensive understanding of Vault from both technical and business perspectives. * Facilitate Target State Solution Architecture Workshops to align our solutions with the client's strategic objectives. * Lead Vault Solution Workshops to define the final solution, identifying product and configuration gaps. * Gather market insights through interactions with prospective and current customers, contributing to trend spotting and market intelligence. * Build and maintain trusted relationships with individuals from prospective and current customers. * Respond to Requests for Information (RFI) and Requests for Proposal (RFP). * Develop tailored proposals for individual prospective clients to address their unique needs * Demonstrate commercial awareness in enterprise software licensing models and procurement processes implemented by banks. Requirements Essential * Hands-on experience with public cloud platforms (e.g., AWS, GCP, Azure), services, and technologies (e.g., Kubernetes, Docker containers, Apache Kafka, RDBMS). * Proficiency in component configuration and operations using command line consoles (e.g., kubectl, kafkacat) and general UNIX. * Understanding of cloud infrastructure and large-scale distributed software applications, including architectural trade-offs across various deployment environments. * In-depth knowledge of current technology trends in banking and fintech, demonstrating thought leadership in the field. * Excellent communication skills, encompassing verbal, written, and presentation abilities. * Ability to lead client engagements and workshops effectively. * Background in fintech, vendor, or consultancy with extensive experience in client-facing roles. * Familiarity with Enterprise/Solution Architecture, especially in retail banking, core banking, and payments. * Experience with development teams and solution architecture, including knowledge of the full Software Development Life Cycle (SDLC). * Commercial awareness, understanding pricing models, and commercial aspects of the sales process. * Previous involvement in pre-sales activities, demonstrating experience in a sales environment. * Experience in large mission-critical product implementations in large financial institutions from the vendor side. Benefits * Highly competitive salary * Paid holiday + public holidays * All the latest tech you need * A talented & experienced team as your colleagues * An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Revenue Partnerships - ANZ

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a highly motivated, self-starter first Revenue Partnerships hire based in the Australia who is passionate about AI technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology and solutions. In this role you will: * Actively seek out, identify, qualify, and build a sales pipeline through partnerships with Global/Regional System Integrators, Cloud Providers, Value-Added Resellers (VARs), consulting firms and Technology Partners. * Collaborate with our Enterprise Sales team to close deals and consistently exceed monthly, quarterly, and yearly sales targets. * Establish and nurture strong partnerships that drive business growth and create new opportunities. * Serve as the primary point of contact for all partner-related initiatives within the Regional Sales team. * Oversee partner relationships at the regional level while maintaining alignment with global strategies. REQUIREMENTS * At least 7 years of quota-carrying experience in a fast-paced, competitive sales environment, focusing on new business development. * A minimum of 4 years of experience managing sales pipelines and closing deals through partnerships with Global and Regional System Integrators, VARs, Cloud Partners, consulting firms and Technology Providers within a complex sales matrix. * Proven ability to communicate the business value of advanced enterprise technology solutions. * A history of consistently exceeding sales targets and achieving strong performance. * Expertise in navigating complex sales cycles and developing business champions. * Self Starter * Analytical skills and proficiency with spreadsheets * Proficiency in creating compelling presentations and demos * Market Insight: Deep knowledge of the In SaaS/AI industry Bonus: * Network in the relevant partner bases   #LI-remote