Finance Business Partnering Manager (Bangkok Based, Relocation Provided)

Manager, Finance Process and Transformation (Bangkok Based, Relocation Provided)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   Get to know our team   Are you passionate about driving change, optimizing processes, and building something impactful from the ground up? The Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:   * Partnering with finance and accounting teams to identify and unlock process improvement opportunities   * Leading and executing process improvement initiatives across the organization   * Fostering a culture of continuous improvement and operational excellence   * Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows   * Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes  The Opportunity  The Finance Process and Transformation Manager will create and lead process transformation initiatives across Finance Operations, with a strong focus on R2R, O2C, and P2P. This role is responsible for establishing process management discipline, performance metrics, continuous improvement frameworks, and leveraging Lean Six Sigma and digital tools (AI, RPA, BI) to drive sustainable efficiency, scalability, and quality improvements.  In This Role, You Will:  * Lead end to end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership   * Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities * Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits.  * Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps.  * Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement.  * Collaborate with FinTech / system teams on the design and implementation of digital solutions.  * Ensure new processes are fully deployed, adopted, and embedded into BAU operations.  * Design and implement Business Process Management (BPM) standards, including:  * Process inventories  * Process documentation (L3/L4)  * Ownership and governance models  * Establish process performance metrics for Finance Operations, including:  * Identifying relevant efficiency, quality, and control KPIs  * Designing measurement approaches where data is not readily available  * Working with stakeholders to enable data collection and monitoring  * Build internal capability and foster continuous improvement culture in the organization by:  * Conducting Lean Six Sigma training  * Coaching teams on structured problem-solving and CI tools  What You’ll Need to Succeed:  * Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related discipline.  * 5–8+ years of experience in Finance transformation, process improvement consulting, or inhouse Finance Operations Excellence.  * Strong hands on experience driving transformation across R2R, O2C, and P2P.on experience driving transformation across   * Experience defining and operationalizing process performance metrics and measurement frameworks.  * Experience in driving continuous improvement culture in an organization.  * Lean Six Sigma Green Belt (minimum); Black Belt strongly preferred.  * Comfortable delivering White Belt and Yellow Belt training.  * Familiarity with process mining, task mining, or similar productivity / analytics tools.  * Proven knowledge of Business Process Management, including building process inventories from scratch  * Strong stakeholder management and communication skills with senior management across organization (not limited to just Finance).  * Analytical, data driven, and structured problem solver * Experience in ecommerce, travel, or technology driven industries is highly preferred. commerce, travel, or technology driven industries  #LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Colombia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner        PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Assistant Manager/Manager, Collections (Bangkok Based, Relocation Provided)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   About the Department The Collections Department plays a key role in maintaining Agoda’s financial health by ensuring timely and accurate recovery of outstanding receivables. The team manages the end‑to‑end collections cycle, covering billing and invoicing, payment mapping, credit management, collections follow‑ups, cash application, and account reconciliations. We collaborate closely with Finance, Billing, Operations, Customer Service, and Supply teams to resolve discrepancies, support partners, and maintain accurate financial records. The department also works with product and tech teams to enhance tools, streamline workflows, and drive automation. In addition to daily operations, the team supports strong working‑capital management by monitoring AR performance, identifying risks early, and driving initiatives to reduce overdue balances. With a data‑driven and process‑focused approach, the Collections team continuously seeks opportunities to improve efficiency, strengthen controls, and support Agoda’s scalable growth. About the Role As Assistant Manager/ Manager, you oversee key collection activities to ensure timely recovery of receivables and maintain high process accuracy. You coach and support a team of Collection Officers/Analysts, work with internal and external stakeholders to resolve billing and payment issues and ensure consistent adherence to Agoda’s financial and compliance standards. You will help identify operational gaps, support improvements to SOPs and workflows, and contribute to system enhancements in collaboration with product and tech teams. The role also plays an important part in maintaining healthy cash flow by monitoring AR health, ensuring timely follow‑ups, and supporting initiatives to reduce overdue balances. Overall, you help promote a culture of continuous improvement, operational discipline, and data‑driven decision making within the Collections team. 1. Collections Management * Oversee day‑to‑day collections activities to ensure timely follow‑up and resolution of outstanding accounts. * Monitor aging reports and collection KPIs, taking proactive action on high‑risk or overdue accounts. * Review escalated cases, complex disputes, and payment issues, providing clear guidance to the team. * Support dispute resolution by partnering with Billing, Finance, Operations, and Customer Service. * Ensure accuracy in collections workflows, including invoicing, payment mapping, cash application, and account reconciliation. 2. Team Leadership & Coaching * Lead, mentor, and develop collection officers/analysts to improve performance and productivity. * Conduct regular 1:1s, team meetings, and training sessions on negotiation techniques, SOP updates, and policy requirements. * Set performance targets and support the team in achieving monthly, quarterly, and annual KPIs. 3. Stakeholder Management * Collaborate with internal teams such as Finance, AR/AP team, Supply, Operations, and Customer Service to resolve discrepancies and ensure accurate account reconciliation. * Communicate professionally with external partners, clients, or suppliers regarding overdue invoices, payment statuses, and dispute management. * Escalate critical issues to management with clear analysis and recommendations. 4. Reporting & Analysis * Prepare regular reports on collection performance, aging status, dispute trends, and risk areas. * Analyze AR data to identify patterns, root causes, and areas for process improvement. * Support audits and ensure documentation and compliance with internal controls. 5. Process Improvement & Compliance * Ensure all collection activities comply with company policies and financial regulations. * Support SOP updates, workflow improvements, and system enhancements. * Contribute to automation initiatives and reduction of manual processes. * Maintain consistent documentation aligned with Agoda’s financial standards. 6. People & Culture * Support the development and performance of Collection Officers/Analysts through regular coaching, feedback, and on‑the‑job guidance. * Help foster result-driven, customer‑focused, and data‑oriented team culture. * Ensure team members follow consistent processes, share knowledge effectively, and stay aligned with updated policies and standards.   Qualifications * 8+ years of experience in Collections in a global business; at least 2 years in a leadership role. * Proven track record of improving DSO, reducing aging, and strengthening cashflow predictability in high-transaction-volume environments. * Strong leadership and people‑management capabilities. * Analytical mindset with attention to detail. * Ability to prioritize and manage multiple tasks in a fast‑paced environment. * Experience working in a fast‑paced, high‑volume environment with structured KPIs. * Solid understanding of accounting, billing systems, payment reconciliation, and risk frameworks. * Strong analytical, communication, and stakeholder-management skills.   Preferred Qualifications * Experience in travel, fintech, e-commerce, logistics, or other high-velocity receivables industries. * Hands-on experience with CRM/collections platforms (e.g., High-Radius, Collection Hub, D365, Salesforce), billing engines, and data-visualization tools.     #Thailand #Bangkok #ThailandFinanceJobs #ThailandAccounting #Malaysia #KualaLumpur #MalaysiaFinanceJobs #MalaysiaAccounting #Vietnam #HoChiMinhCity #Hanoi #VietnamFinanceJobs #VietnamAccounting #Indonesia #Jakarta #IndonesiaFinanceJobs #IndonesiaAccounting #Philippines #Manila #PhilippinesFinanceJobs #PhilippinesAccounting       PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Finance & Accounting Manager - Soho House Bangkok

Soho House

Job Purpose:  At Soho House, the Finance Manager is responsible for supporting the Financial Controller in delivering accurate financial reporting, maintaining strong financial controls, and ensuring compliance with statutory and company requirements. As the Finance Manager, your primary responsibility is to oversee day-to-day finance operations, including accounts payable, receivable, inventory control, and cash management, while partnering with operational teams to support business performance. You will play a key role in ensuring financial accuracy, supporting budgeting processes, and maintaining effective communication between finance and operational departments, particularly in relation to Food & Beverage operations. Main Duties: Financial Operations & Reporting * Prepare accurate MIS reports and financial analysis for management review * Support the Financial Controller in financial reporting, reconciliations, and month-end processes * Maintain proper documentation and filing of financial records, including inventory reports Inventory & Cost Control * Coordinate with Operational Managers and Chefs to monitor food & beverage inventory discrepancies * Recommend corrective actions and maintain inventory records for audit and reference * Support cost control initiatives to improve operational efficiency Cash & Payment Control * Oversee and control cash handling procedures across the House * Ensure accuracy and compliance in daily cash operations Accounts Payable & Receivable * Manage Accounts Payable and Accounts Receivable functions * Verify supplier invoices to ensure correct pricing, quantities, and approvals in line with contracts * Ensure timely payments and collections Budgeting & Forecasting * Assist Operational Managers in preparing annual budgets and forecasts for revenue and expenses * Support financial planning and variance analysis Tax & Compliance * Manage all tax-related requirements, including reconciliations, payments, and filings (e.g., GST, VAT, Income Tax, etc.) * Assist in statutory compliance and ensure adherence to local regulations Audit & Controls * Support the planning and execution of internal and external audits * Ensure strong internal controls and compliance with company policies Team Management & Coordination * Delegate tasks to finance team members and monitor performance * Collaborate with internal departments to ensure smooth financial operations Requirements / Qualifications: A successful Finance Manager for Soho House will have strong experience in financial operations within a fast-paced environment, preferably in hospitality, with a high level of accuracy and attention to detail. * Degree in Finance, Accounting, or related field * Proven experience in accounting, financial reporting, and operations * Strong knowledge of financial controls, tax, and compliance * Experience in hospitality or F&B environment preferred * Strong analytical and problem-solving skills * Excellent organizational and interpersonal skills * Ability to work under pressure and meet deadlines * Fluent in English (Thai advantageous)