Brand Strategist (CBA Design)

ACCOUNT MANAGER – BOLOGNA Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Account Manager to join our Emilia Romagna team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth and manage brand relationships across the Italian market. Get to know our Commercial team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Italian Account Management team. We are a passionate, dynamic group of team players focused on offering premium consultancy to our top brands by collaborating across marketing, operations, and product departments. Here’s what your day-to-day might look like: * Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region. * Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction. * Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP). * Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics. * P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors. * Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations. * Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders. * Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy. * Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. COMPENSATION * National Collective Agreement (CBA): CCNL Commercio e Terziario * Classification Level: Livello 3 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the base salary range is €31,320 – €39,150. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Perfil En TBWA-DDB Madrid buscamos una persona apasionada del marketing, de las marcas y de la creatividad. Alguien que entienda las necesidades de negocio de los clientes y que sepa aterrizarlas en estrategias de comunicación capaces de conectar con la cultura y con las personas, trabajando de la mano con los diferentes perfiles de estrategia (data y SM strategy) y con todos los equipos de la agencia. Responsabilidades  * Investigación y análisis: búsqueda de oportunidades e insights del consumidor desde la data, las conversaciones sociales o cualquier otra fuente de inspiración. Análisis de la competencia y research de marca y consumidores. Así como análisis de performance y resultados. * Planning: definición de oportunidades, de posicionamiento de marcas y propuestas de valor. Identificación de target objetivos. La persona no tiene que ser especialista en SM pero tiene que tener un conocimiento general que le permita idear estrategias de comunicación multi-canal, owned y paid media. * Visión multi canal: dirección y supervisión en los planes de contenido de diferentes marcas y campañas en cuanto a la planificación, la ideación y la ejecución de los contenidos. * Relación con cliente: aportando valor y confianza e inspirando a hacer cosas nuevas de forma disruptiva Requisitos  * Mínimo de 4 a 5 años de experiencia demostrable en comunicación, marketing y/o publicidad, con foco especial en estrategia. * Skills comunicativas y de presentación. * Tener ambición y ganas de crear proyectos multicanal para grandes marcas y ayudarlas a liderar sus categorías o a gestionar cambios de categoría, posicionamiento o target. * Aportar sensibilidad creativa. * Tener profunda inquietud por mantenerse siempre a la última, y que consuma las tendencias para desayunar. * Ser proactivo/a en buscar oportunidades y que disfrute de trabajar el output creativo. * Indispensable vivir en Madrid o estar dispuest@ a mudarse. Se trata de un trabajo hibrido con días presenciales en agencia y/o cliente. ¿QUÉ OFRECEMOS? Modelo de trabajo híbrido: días presenciales en la oficina combinados con días de teletrabajo. Ambiente de trabajo creativo y dinámico donde podrás desarrollar todo tu talento y podrás crecer personal y profesionalmente. Programa de beneficios y acceso a formación continuada. Todas las candidaturas serán consideradas para el empleo, independientemente de su raza, orientación sexual o edad.