Deal Desk Analyst (EMEA)

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Elevate your career here at New Relic, where you'll make a significant impact as the Senior Revenue Operations Manager for our critical Strategic and Enterprise segments in EMEA. You will serve as a strategic business partner to both the Senior Director of Strategic Sales and the VP of Enterprise Sales, ensuring operational rigor, optimizing the rhythm of business, and enhancing sales productivity across a go-to-market team of around eighty strong spanning Europe, Middle East and Africa. This opportunity is perfect for those who possess natural leadership qualities and have the apt to deliver with minimal steer. You have the strength to excel in navigating complex sales environments and extracting high-level strategic insights. Collaboration, critical thinking, and a growth mindset will be essential as you architect tools, reporting, and governance to support scalable growth in the Strategic Enterprise space. Your curiosity and innovative approach will help provide sophisticated analyses and recommendations, contributing to the accelerated growth of our largest customers. This hybrid role offers flexibility, with an expectation to work from our local office 1-2 days a week as required, balancing teamwork and independence. What you'll do Strategic Business Partnering & Forecast Rigour: * Drive the weekly, monthly, and quarterly forecasting cadence specifically for the Strategic and Enterprise business units; ensure accuracy in predicting closure of complex, high-value deals. * Partner with Sales Leadership to conduct deep-dive pipeline analysis, identifying risks in opportunities, advising on deal health and providing cross-functional counsel. * Apply advanced statistical rigor to the weekly and quarterly forecasting cadence, moving beyond intuition to provide data-backed predictions for high-value Enterprise deals. * Conduct deep-dive analyses on forecast-to-actual variances to identify systemic risks and improve the overall predictability of the book of business. * Lead the preparation and execution of Quarterly Business Reviews (QBRs) for the sectors, presenting actionable insights to executive leadership. Enterprise Deal Strategy & Operational Excellence: * Act as a trusted advisor on large deal structures, collaborating with Legal, Finance, and Deal Desk to streamline non-standard approvals and complex contracting processes. * Analyze whitespace and penetration within Strategic & Enterprise accounts to support Account Executives in maximizing revenue potential. * Ensure effective governance and compliance within the Enterprise deal cycle while maintaining sales velocity. Data, Systems, and Advanced Analytics: * Standardize and optimize CRM processes specifically for Enterprise selling motions (e.g., multi-stakeholder mapping, complex buying centers). * Provide ad-hoc, high-level reporting for insights and recommendations on trends, consumption, churn risk, and expansion opportunities. * Track and communicate key performance indicators, as well as critical leading indicators, ensuring their mathematical integrity. * Architect and maintain complex financial and operational models that track consumption trends, churn risk, and expansion opportunities across the EMEA region. Sales Enablement & Process Architecture: * Drive and influence process improvements to systems and workflows to suit the specific needs of long-cycle Enterprise sales. * Propose enhancements for better user experiences and efficiency for Sales Executives and Account Managers. * Support initiatives for application enhancement and process automation to reduce administrative burden on high-performing sales teams. * Collaborate with Enablement teams to ensure the field is proficient across the sales process, playbooks and tools required to excel in their roles. Fiscal Year Planning & Territory Design: * Lead the coordination of sales plans and segmentation for the Strategic & Enterprise business, designing equitable territories and quotas. * Advise on international commission splits and rules relevant to multi-regional Strategic accounts. * Maintain mid-year cycles to ensure optimal coverage across the segments and territories. This role requires * Extensive Operations Experience: Deep background in sales or revenue operations, specifically supporting Enterprise or Strategic customer segments in the technology sector. * Scale & Complexity: Proven experience managing a complex book of business in excess of $200M+ in revenue. * Strategic Data Storytelling: Advanced numerical literacy with the proven ability to influence Executive Sales Leaders (Strategic Account Directors and VPs) by translating complex data sets into a clear strategic narrative. * Quantitative & Statistical Rigor: Demonstrated expertise in applying advanced statistical models to forecasting cadence, moving beyond intuition to provide data-backed predictive accuracy for high-value Enterprise deals. * Analytical Execution & Integrity: A meticulous approach to maintaining the mathematical integrity of KPIs and architecting complex financial/operational models that track consumption trends and churn. * SaaS & Consumption Acumen: Deep familiarity with Consumption and SaaS go-to-market models, particularly "LAER" strategies, and the mathematical drivers behind them (e.g., NRR, CAC, and LTV). * Strategic Fiscal Planning: Hands-on experience in the mathematical architecture of territory design, equitable quota setting, and complex international commission splits. * Technical Proficiency: High proficiency in leading GTM Tech Stack tooling, including Salesforce and Tableau, with the ability to navigate the full lead-to-cash journey. * Cross-Functional Influence: Demonstrated skill in complex analysis and influencing cross-functional teams such as Finance, Legal, and Deal Desk to streamline high-stakes account management. Bonus points if you have * Hold a professional certification such as a CFA (Chartered Financial Analyst), CPA, or a degree in a quantitative field (Economics, Statistics, Finance, or Engineering). * Proficiency of financial modeling, including the ability to build automated, dynamic models with complex logic (VBA, Macros, or advanced Google Apps Script). * Experience with advanced Revenue Operations frameworks (e.g., Salesforce Certified Advanced Administrator, or Tableau Desktop Specialist). * Direct experience in a high-growth, consumption-driven or usage-based business model (e.g., Snowflake, Datadog, AWS). * Deep understanding of the Observability or Monitoring landscape and the specific commercial metrics that drive the sector. * Prior experience in formal people management or as a project lead for global GTM transformation initiatives. * Proficiency in a second European language, specifically German, French, or Spanish, to support the wider EMEA region. #LI-JJ2   Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE We're hiring a Manager, Deal Desk to join our Deal Desk team at Legora. This is a key role with a clear mandate: enable sales velocity while protecting pricing integrity, policy compliance, and revenue accuracy at scale. You'll be a trusted partner to Sales leadership and a key connector between Sales, Finance, Legal, and GTM Operations. This role blends strategic judgment with hands-on execution - ideal for someone who enjoys building scalable processes while staying close to the details that make deals work. As Legora continues to scale across regions, products, and business models, you'll play an important role in shaping how we sell, how we book revenue, and how we maintain operational excellence globally. WHAT YOU'LL DO You'll be a key member of the Deal Desk team, serving as a primary point of contact for deal review, structuring, and approval. You'll work closely with Sales leadership to ensure deals align with Legora's commercial strategy while meeting internal policy and revenue standards. More than that, we believe you will thrive by taking ownership of: * Managing Deal Desk support for the EMEA region, partnering closely with Sales leadership to structure, price, and approve deals accurately and strategically * Positioning Deal Desk as a trusted advisor earlier in the sales cycle, helping accelerate deal velocity and improve deal quality * Reviewing deals for policy alignment, compliance, and booking accuracy, including pricing, configuration, approvals, and escalation of non-standard terms * Partnering cross-functionally with Legal, Finance, Billing, Revenue, Collections, and GTM Operations to streamline quote-to-cash workflows * Identifying process gaps and contributing to scalable solutions as the Deal Desk function matures alongside the business * Supporting Finance during month-end close and audit cycles, ensuring deals are correctly reflected across systems * Analysing deal trends and process efficiency, using data to surface insights and drive continuous improvement * Enabling and educating Sales teams on policies, processes, and best practices to improve compliance and speed * Supporting cross-functional initiatives tied to selling motions, product launches, and business model evolution * Acting as a builder in a fast-growing environment, contributing to frameworks, tools, and processes that support scale WHAT YOU BRING You're an experienced Deal Desk professional who combines strong commercial instincts with operational rigour. You're comfortable operating at the intersection of Sales and Finance, and you know how to balance speed with control. More than that, we believe you bring: * 5+ years of experience in Deal Desk or related commercial operations roles * Experience from a technology and/or scale-up start-up environment * Proven ability to build strong relationships with Sales leadership and cross-functional partners * Experience supporting multiple business models, including subscription-based and usage- or consumption-based revenue * Strong execution skills and the ability to manage competing priorities in a fast-paced, high-growth environment * A builder mindset - comfortable working through ambiguity, maturing processes, and implementing scalable improvements * Excellent analytical and problem-solving skills, using data to inform decisions and improve outcomes * Experience managing high deal volumes and tight timelines during end-of-month and end-of-quarter cycles * Clear, concise communication skills, with the ability to influence stakeholders and advocate for Deal Desk as a strategic partner Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE You'll be one of the first hires on the EMEA RevOps team and a critical force multiplier for the Head of RevOps EMEA. You'll cover ground across Sales, Marketing, CS, Legal Engineer Ops - partnering with leaders in each function, diagnosing where the funnel is leaking, and shipping the fixes. You'll work alongside our RevOps Engineer on the systems side and own the analytical, process, and operating-cadence work yourself. This role suits someone who's already proven they can operate independently in one or two RevOps domains and now wants to widen their scope. You'll get exposure to territory planning, planning cycles, forecasting, and stack decisions. WHAT YOU'LL OWN * Pipeline & funnel analytics. Weekly pipeline reviews, conversion analysis, win/loss diagnostics. You'll be the person who knows where deals are getting stuck and why. * Forecast support. Help run our forecasting process - pulling the data, prepping the calls, flagging anomalies, and tightening accuracy over time. * CRM operations. Day-to-day Salesforce ownership - lead routing, stage definitions, validation rules, data hygiene programs. You'll partner with the RevOps Engineer on bigger architectural changes. * Process design. Lead-to-opportunity SLAs, deal desk basics, sales process documentation, and the operating mechanics that keep the GTM motion running cleanly. * GTM analytics. Build the reports and dashboards GTM leaders actually use — and write the memos that go with them. You translate numbers into decisions. * Project work across functions. Territory adjustments, new segment launches, tool implementations - you'll lead delivery on the ones we hand to you. WHAT YOU'LL BRING * 3+ years in Revenue Operations, Sales Ops, Marketing Ops, or a closely-related GTM Ops role at a high-growth B2B SaaS company. * Strong analytical chops - comfortable in SQL and dashboards (Looker, Tableau, Hex, or similar). You can pull your own data, not wait for someone else to. * Real Salesforce hands-on experience - reports, dashboards, flows, validation, data hygiene. You can sit down and configure it. * Full-funnel curiosity - even if your last role was concentrated in one area, you've actively pushed into adjacent functions and want to widen further. * Sharp written communication. You can summarise a complicated problem into a one-page memo a GTM leader will read. * Comfort with ambiguity and a bias toward shipping. You'd rather ship a 70% solution this week than a 100% one next quarter. * A collaborative, low-ego style - you'll be working closely with Sales, Marketing, CS and Legal Engineer leaders who all have opinions. OPTIONAL EXPERIENCES * Experience with HubSpot or other marketing automation stacks. * Exposure to comp plan administration or planning cycle work. * Some SQL/Python beyond the basics. * Vertical SaaS or legal tech background. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.