Sales Engineer

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote but the successful candidate should be based in Germany or surrounding area. ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: * Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. * Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. * Craft compelling technical demonstrations that clearly communicate our product's value proposition. * Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. * Build self-service tools and documentation that empower customers to implement solutions independently. * Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: * Are passionate about AI, technology and ElevenLabs products. * Enjoy working directly with customers, iterating on solutions and providing tailored support * Have a talent for identifying patterns that can be standardized and scaled. * Have strong empathy for customers, sales and product teams. * Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions * Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity * Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. * Excellent communication skills with the ability to adapt messaging to different audiences. LOCATION This candidate must be located within the Netherlands and be willing to be in office multiple days per week.

In The Pocket

ABOUT US We're an independent European digital product studio with a strong track record of delivering market-defining strategies, products and platforms for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship at scale and with impact. From global cloud-based platforms, AI-systems and large-audience apps to medical devices, banking software and full AI Transformation roadmaps. We live and breathe digital. BECOME A PART OF OUR TEAM At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and AI specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You'll learn from colleagues across our studios, impact thousands or even millions of people with your work and help shape our business in the age of intelligence. WHAT YOU'LL DO AI is rewriting how organisations operate and compete. Many of our clients know they need to act, but struggle with where to start, what to prioritise and how to scale AI beyond the proof of concept. That's where you come in. As an AI Transformation Expert, you help organisations see their future through the lens of AI and give them the framework to work towards it. You work across strategy, organisational design and applied AI, moving fluidly between a boardroom workshop and a hands-on pilot with a product team. You're comfortable telling a CEO which bets to make and equally comfortable rolling up your sleeves to define the use case, sketch the architecture and plan the rollout. You'll operate from our studios in Ghent, Antwerp or Leuven, but this is a client-facing role. You should be open to prolonged embedded assignments at enterprise and government clients, leading their AI transformation on-site as a trusted advisor who's part of their daily rhythm, not a consultant who flies in for a slide deck. You'll work within our AI Transformation team, which covers three areas: Organisational AI Readiness, AI Discovery and Applied AI: Help organisations get AI-ready * Assess a client's organisational maturity for AI adoption: governance, tooling, data foundations, capabilities. * Assist organisations in setting up governance practices and AI orchestration layers to bring scattered AI efforts under a clear operational framework. DISCOVER WHERE AI CREATES VALUE * Facilitate workshop series to uncover and prioritise AI use cases for a client, producing a growth map ranked by value and feasibility, with clear owners, timelines and success metrics. * Develop AI differentiation strategies: where can this client build a competitive edge through? What will their competitors do, and what can they do that's different? * Create solution concept sketches, stakeholder maps and data requirement overviews for the top-priority use cases. * Build roadmaps that balance quick wins with longer-term foundational investments, so clients can show results while laying the groundwork for scale. GET AI INTO PRODUCTION * Scope, plan and guide AI pilot projects:  From defining success criteria to shipping a working solution that proves value and builds internal buy-in. * Define KPI’s and evaluation frameworks focused on impact and outcome. * Lead the path from pilot to production. Define KPIs and evaluation frameworks that prove impact: And guide clients through the inevitable gap between a successful pilot and a production-ready solution." GO TO MARKET  * Contribute to the development of our AI Transformation frameworks, playbooks and toolkits. * Support our Sales team and Help shape proposals and pitches for new AI transformation engagements. * Share knowledge across In The Pocket and with the broader market through talks, articles or workshops. WHO YOU ARE * You have 3+ years of professional experience (prior experience in consulting is a plus, digital strategy or transformation roles serving enterprise or public-sector clients is a plus). * You have a solid grasp of AI and machine learning concepts; Not necessarily as an engineer, but enough to have credible conversations about what's possible, what's practical and what's hype. You can partner with engineering and data teams without needing to be walked through the basics. * You can run a workshop with senior stakeholders, synthesise findings into a clear strategy and present it back with confidence. You don't hide uncertainty from executives; you explain trade-offs honestly. * You think in terms of business outcomes, not features.  * You get excited by ensuring responsible adoption of AI, taking into account relevant legislation like the EU AI Act, compliance needs like ISO-27001 and understanding the right context to promote human-first AI principles. * You're familiar with the current AI landscape: foundation models, agentic workflows, AI orchestration platforms, the buy-vs-build trade-offs companies face. * In your daily way of working, you have an “AI-first”-mindset.  You are a fluent orchestrator of various relevant AI-tools to keep the focus on client partnership rather than administrative tasks. * You write well and you’re a great communicator and presenter in both Dutch and English. French is a strong plus.  * You are discrete when required and on stage when the opportunity presents itself. WHAT WE OFFER Joining In The Pocket means becoming part of a team that shapes the future of our clients’ businesses across Europe. Here’s what you can look forward to: * You’ll start with a permanent contract in a role that comes with responsibility and the opportunity to make a real impact from day one. * We offer a competitive salary that reflects your experience and the value you bring. * Our benefits package has you covered with hospitalisation and group insurance, meal vouchers, a phone subscription, and more. * You’ll have a mobility budget that lets you decide how to get around, your way.  * Life at In The Pocket isn’t just about work, we host team events throughout the year to celebrate, connect, and have fun together. * Learning never stops here, so after six months, you’ll receive a dedicated learning and development budget to keep growing your skills and exploring new horizons.

In The Pocket

ABOUT US We're an independent European digital product studio with a strong track record of delivering market-defining strategies and products for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship high-quality digital products, strategies and software. From global cloud-based platforms and large-scale apps to medical devices, banking software and augmented reality experiences. In a nutshell: if it lives and breathes digital, it’s what we do best. BECOME A PART OF OUR TEAM At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and data specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You’ll learn from colleagues across our studios, ship products that reach thousands or even millions of people and help shape what digital can do for leading organisations in Europe. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU’LL DO  As a Solution Architect, you grasp the complexity of modern platform solutions and break it down into understandable building blocks for engineers and business stakeholders. You facilitate architectural decision-making, clarify qualities and constraints, surface risks and trade-offs, and guide stakeholders to informed decisions. * Ensure the architecture of the products you’re assigned to is sound, well understood, and evolves in a direction that best supports the business case. * Facilitate architectural debates and decision-making: make trade-offs explicit, keep teams aligned, and communicate clearly to both internal teams and client stakeholders/suppliers. * Partner with sales during pre-sales: capture prospect needs, craft the solution approach and offer, and help turn ambiguity into a realistic plan. WHO YOU ARE  * You have a background as a software engineer (5+ years) and prior experience in a similar role. * You’re fluent in Domain Driven Design (DDD) and modern architecture patterns (e.g. microservices, event-driven, RAG, Agentic patterns, etc), and you know when not to use them. * You have broad technical knowledge, collaborate effectively with subject-matter experts, and you’re not afraid to visit the “engine room” (POCs, hands-on validation, etc. using GenAI). * You understand secure software delivery (OWASP, threat modelling, SAST/DAST, etc.) and can extend that thinking to AI-specific risks (e.g., data exposure, prompt injection, misuse). * You have proven experience with software engineering and delivery practices (SDLC, CI/CD, DevOps) and architecture modelling (C4, UML, ADRs). * You communicate complex technical solutions to non-technical stakeholders through compelling storytelling and persuasive presentations. * You’re a born facilitator: you ask the right questions, address difficult topics, and whiteboarding comes naturally. * You thrive in a team, seek feedback, have affinity with product design, and handle the flexibility and pace of a dynamic company. * Proficiency in English and elementary knowledge of Dutch or French. WHAT WE OFFER   Joining In The Pocket means becoming part of a team that shapes the future of our clients’ businesses across Europe. Here’s what you can look forward to: * You’ll start with a permanent contract in a role that comes with responsibility and the opportunity to make a real impact from day one. * We offer a competitive salary that reflects your experience and the value you bring. * Our benefits package has you covered with hospitalisation and group insurance, meal vouchers, a phone subscription, and more. * You’ll have a mobility budget that lets you decide how to get around, your way.  * Life at In The Pocket isn’t just about work, we host team events throughout the year to celebrate, connect, and have fun together. * Learning never stops here, so after six months, you’ll receive a dedicated learning and development budget to keep growing your skills and exploring new horizons.