Principal Site Reliability Engineer

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Workforce Identity Cloud Security Engineering group is looking for an experienced and passionate Staff Site Reliability Engineer to join a team focused on designing and developing Security solutions to harden our cloud infrastructure. We embrace innovation and pave the way to transform bright ideas into excellent security solutions that help run large-scale, critical infrastructure. We encourage you to prescribe defense-in-depth measures, industry security standards and enforce the principle of least privilege to help take our Security posture to the next level. Our Infrastructure Security team has a niche skill-set that balances Security domain expertise with the ability to design, implement, rollout infrastructure across multiple cloud environments without adding friction to product functionality or performance. We are responsible for the ever-growing need to improve our customer safety and privacy by providing security services that are coupled with the core Okta product. This is a high-impact role in a security-centric, fast-paced organization that is poised for massive growth and success. You will act as a liaison between the Security org and the Engineering org to build technical leverage and influence the security roadmap. You will focus on engineering security aspects of the systems used across our services. Join us and be part of a company that is about to change the cloud computing landscape forever. As a Staff Engineer, you should be able to identify gaps, propose innovative solutions, and contribute to roadmaps while driving alignment across multiple teams within the organization. Additionally, you should serve as a role model, providing technical mentorship to junior team members and fostering a culture of learning and growth What are we looking for? We are looking for a security-first SRE engineer who doesn't just "flag" issues but builds the automation to solve them. You should have a deep-seated intuition for cloud-native security and a proven track record of hardening large-scale GCP and AWS environments. As a Technical SME, you will design and build production infrastructure with a "security-at-scale" mindset. What You Will Work On? Security Evangelism: Lead initiatives to strengthen our security posture for critical infrastructure and promote best practices across the engineering organization. Incident Response & Reliability: Respond to production security incidents, perform root cause analysis, and build automated preventions to ensure high performance and reliability. Automated Hardening: Identify manual security processes and automate them using custom tooling and CI/CD integrations. Architecture & Documentation: Develop technical documentation, runbooks, and procedures for a 24x7 online environment. Platform Evolution: Continuously evolve our monitoring platforms, moving from simple auditing to active, automated prevention. Minimum Required Knowledge, Skills, & Abilities: Experience: 8+ years of experience architecting and running complex cloud networking and infrastructure, with at least 7+ years specialized in DevSecOps or Cloud Security. GCP Expertise: Minimum 3+ years of deep, hands-on experience securing GCP (GKE, GCE, Shared VPC etc). Infrastructure as Code (IaC): 10+ years of experience using Terraform and Chef to manage complex cloud resources and OS hardening. Automation Mastery: Expert-level proficiency in Go, Python, or Ruby for building custom security tooling and automated remediation. Hardened Containers: Proven track record of securing containerized workloads, including image scanning, K8s RBAC, and runtime security tools (e.g., CrowdStrike Falcon, Falco, or gVisor). Unflappable Troubleshooting: A "see a problem, fix the problem" mindset with the ability to debug complex networking, IAM, or performance issues under pressure. Security Foundations: Strong grasp of Linux internals, OS hardening (CIS benchmarks), and IP protocols (TLS/SSL, DNSSEC, BGP). Education: BS in Computer Science or equivalent professional experience. Key Responsibilities: IAM & Secrets Management: Design and maintain large-scale production IAM policies and secrets management workflows . Infrastructure Hardening: Implement and maintain Public Key Infrastructure (PKI) and ensure all GCE/GKE environments meet strict compliance standards. Operational Excellence: Utilize industry-standard tools like OSQuery, Splunk, Chronicle, Nessus, or Qualys/ Crowdstrike to monitor system health and security telemetry. Strategic Rollouts: Lead the phased transition of security policies from Audit/Detection mode to Blocking/Prevention mode, ensuring zero impact on production uptime. Bonus Points For: Multi-Cloud IAM Governance: Experience designing a unified IAM framework across AWS and GCP, utilizing federated Identities such as Workload, Workforce Identity Federation with understanding of SAML & OIDC auth mechanism and automated "Least Privilege" enforcement. Cloud-Native Reliability Engineering: Deep understanding of multi-cloud reliability patterns, maintaining high availability (HA) during security patching or infrastructure-wide hardening. Hardened Kubernetes Orchestration: Advanced experience securing GKE, EKS, and kOps, specifically implementing Pod Security Standards, Network Policies, and Admission Controllers for a "Zero-Trust" posture. Threat Modeling:Security Reviews & Threat Modeling at both Design & Implementation scope. The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. SECURE EVERY IDENTITY, FROM AI TO HUMAN Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE DIGITAL PLATFORM TEAM The Digital Platform team is a global organization distributed across the US and India, responsible for the integration and infrastructure layer that connects Adobe Experience Cloud to the rest of Okta's marketing technology, and analytics stack. The team owns Adobe Experience Platform (AEP) architecture, data collection infrastructure, AEM platform services, and the integration portfolio — including the MCP server architecture, LLM provider integrations, and AI agent infrastructure that power AI-native marketing experiences across the company. The team partners closely with Marketing, IT, DevSecOps, and Adobe to extend platform capabilities, govern data, and deliver scalable AI-driven experiences to the GTM organization. The work is strategic and product-driven: anticipating capability gaps, evaluating new tools and integrations, and building the connective tissue that keeps the broader ecosystem unified and well-governed. THE PRINCIPAL PRODUCT MANAGER, MARKETING TECHNOLOGY AI OPPORTUNITY Okta is building the next generation of AI-native marketing technology, transforming how Demand Generation, Marketing Operations, Sales Operations, and IT teams work across the GTM stack. Within Technology, Data & Intelligence (TDI), we operate as Customer Zero — designing and delivering AI-powered MarTech products that reshape how Okta runs its own go-to-market motion and inform what we bring to market for our customers. As the Principal Product Manager for Marketing Technology AI, you'll act as the Platform Product Owner for AI and integrations — owning the strategy and roadmap for Adobe Experience Platform and the agentic capabilities layered on top of it. You'll own the full lifecycle of AI-native MarTech products, from zero-to-one innovations that prevent shadow IT to scaling them into reusable agent configurations and shared platform services. Your portfolio includes our MCP (Model Context Protocol) server architecture, LLM provider integration, AI agent orchestration, and the AI-driven product development lifecycle that powers GTM execution end-to-end. You'll balance rapid experimentation with disciplined governance — designing the human-in-the-loop gates and measurement contracts that make autonomous AI writes safe at enterprise scale. WHAT YOU'LL BE DOING * Discover and validate AI-native MarTech use cases that close ecosystem gaps before they become shadow IT * Build and ship AI-native experiences across the GTM stack — agents, copilots, and workflow automation that span DevOps and Content Operation swimlanes * Define the human-in-the-loop gates, measurement contracts, and governance policies that make autonomous AI writes safe in production * Scale proven zero-to-one wins into reusable, configuration-driven agent capabilities— so adding a new AI workflow becomes a configuration change, not a new build * Own the AI product development lifecycle end-to-end — from discovery and campaign intent through prototype, build, launch, monitor, and iterate — and partner with Digital, TDI, and Adobe to drive adoption * Define quality and safety metrics, evaluate AI performance against measurement contracts, and translate outcomes into clear business impact for the GTM organization WHAT YOU'LL BRING TO THE ROLE EXPERIENCE * 10+ years in product management, with 1+ years shipping AI/ML products in production * Track record taking products from idea → MVP → broad adoption inside a complex enterprise stack * Deep MarTech experience across Adobe Experience Platform, Marketo, and Salesforce, with working knowledge of adjacent systems (Real-Time CDP, Common Room, Gong, 6sense, Demandbase, Adobe Target) * Experience building AI-powered products with LLMs, agents, RAG, and Model Context Protocol (MCP) integrations SKILLS * Strong understanding of AI capabilities — and clear judgment for where they actually solve real MarTech problems vs. where they don't yet belong * Experience designing AI evaluation frameworks, quality benchmarks, and safety guardrails for autonomous and semi-autonomous workflows * Fluency with B2B data governance * Ability to balance speed and rigor, knowing when to experiment and when to standardize a capability into the platform * Excellent cross-functional leadership across Marketing, IT, and engineering — and storytelling skills that make platform work visible to executive stakeholders * User empathy and the ability to translate complex MarTech workflows (campaign execution, account-based experiences, buying-group lifecycle) into simple operator experiences * A bias for closing ecosystem gaps proactively — anticipating shadow IT before it appears, not reacting to it after the fact NICE-TO-HAVE * Familiarity with responsible AI principles and enterprise compliance (GDPR,, regional B2B privacy regimes) * Understanding of AI operational economics — cost, latency, and quality tradeoffs across LLM providers and inference patterns * Experience with agentic system design and Model Context Protocol (MCP) server architecture * Working knowledge of Account-Based Experience (ABX) frameworks, buying-group lifecycle management, and account-level intent signal aggregation * Background in B2B SaaS, enterprise security, or identity WHY JOIN US * Customer Zero Impact: Build AI-native MarTech inside Okta first — every product you ship reshapes how Okta runs its own go-to-market motion and informs what we bring to market for customers. * Ecosystem Leverage: Every enterprise integration you ship is a reason a team doesn't spin up a bespoke single use tool. Your impact is measurable, durable, and strategic — not headcount-bound. * AI + MarTech Leadership: Work at the intersection of identity, AI, and go-to-market — three of the most consequential domains in enterprise software today. WHAT YOU CAN LOOK FORWARD TO AS AN OKTA EMPLOYEE! * Amazing Benefits * Making Social Impact * Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Compensation will be commensurate with your skills, qualifications, and experience, and aligned to Okta's India market bands. The total package includes equity (where applicable), bonus, and a comprehensive benefits package including health insurance, retirement contributions, flexible time off, and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit https://rewards.okta.com/. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, or to complete any part of onboarding, please use the form linked from our careers site to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ and our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/. OKTA The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.   P10801_3474949 #LI_Hybrid The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Toast

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers. Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves as both a billboard and a roadmap to an excellent dining experience. It is the central hub for restaurant configuration– it determines what guests can order, how the dishes are presented and priced in different contexts, where they are routed for fulfillment and how they are coursed, how they are prepared, whether the ingredients are still available, and how they are classified for reporting. A menu is always evolving: kitchens create new dishes, managers experiment with pricing and presentation, and staff optimize the menu for restaurant operations.  We create products to satisfy the vast breadth of our restaurants, from single-location coffee shops to complex enterprise brands with thousands of locations. We offer an extremely powerful and configurable menu platform, and our team exists to ensure that this flexibility can be managed effectively at any scale. This includes feature-rich menu data models, APIs for both first and third party integrations (eg: DoorDash and other ordering partners), and the user experiences for configuring menus that meet a vast variety of needs, from complex customer segments (eg: Pizza shops) to our evolving Retail platform.  We are looking for a visionary engineer who is motivated by these challenges and eager to transform our menus architecture to meet the dynamic needs of our customers and our rapidly growing business. As a Principal Software Engineer on the Menus team, you will take ownership of this essential function, making strategic technical decisions that enhance our capabilities and ensure scalability. You will have the opportunity to make a huge impact in a critical space. Your leadership will drive excellence within the team and influence our broader engineering community, setting new standards and contributing to our collective success. About this roll* (Responsibilities)  * Lead the evolution of our Menus architecture and data models, delivering scalable solutions that have significant business impact. * Define and implement frameworks and processes that guarantee the quality, resilience, and scalability of our user experiences and API platform. * Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes. * Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization. * Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence. * Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives. Do you have the right ingredients*? (Requirements) * Minimum education: BE or B.Tech in a technology-related field * 10+ years of experience in software engineering, with a strong background in back-end development using Java, Kotlin, or other object-oriented language * Proficient with modern API standards and technologies (e.g. REST, GraphQL) * Proficient with relational databases and alternative data stores * Experience with distributed systems, enterprise messaging systems, and/or microservices * Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments. * Strong leadership and mentoring skills, with a track record of guiding teams through architectural transformations. * Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences. * Passionate about driving innovation and continuously improving engineering practices. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.