Client Solutions Manager EMEA

Securitas

Global Account Manager – Data Centres (Germany) * Location: Germany. Remote, with flexibility to travel across EMEA * Travel: Regular travel aligned with business development and client engagement needs Purpose This role focuses on driving growth across the Data Centre sector, building strategic relationships with key operators, developers, and stakeholders across EMEA. You will identify, develop, and convert new business opportunities while expanding existing engagements. Acting as a sector specialist and trusted advisor, you will connect client requirements with Securitas Technology’s solutions to deliver scalable, high-impact outcomes across complex, multi-site environments. Major Responsibilities Sector Growth & Business Development * Leads business development activity across the Data Centre sector, identifying and converting new opportunities * Builds and executes a strategic growth plan for Data Centres across EMEA * Develops a strong pipeline across new clients, projects, and frameworks * Positions Securitas Technology as a preferred partner within the Data Centre ecosystem Client Engagement & Relationship Building * Builds and strengthens relationships with key stakeholders including developers, operators, consultants, and contractors * Establishes credibility as a sector expert, understanding operational, technical, and commercial drivers in Data Centres * Creates long-term partnerships that support repeat business and multi-site opportunities Sales Leadership & Opportunity Delivery * Leads the full sales lifecycle, from early engagement through to contract award and handover * Shapes tailored, high-quality proposals aligned to client needs, technical requirements, and commercial expectations * Works closely with internal teams to ensure solutions are robust, scalable, and aligned to delivery capability Cross-Functional Collaboration * Partners with internal teams including Sales, Design, Operations, and Finance to deliver joined-up solutions * Aligns stakeholders around shared priorities to ensure consistent client experience and project success * Facilitates clear communication between client and internal teams to drive efficiency and quality Commercial & Technical Insight * Applies Fire & Security expertise to inform solution design, costing, and delivery strategy within Data Centre environments * Keeps up to date with industry trends, emerging technologies, and regulatory requirements specific to critical infrastructure * Supports commercial decisions that balance growth, margin, and long-term partnership value What Does Success look like * You build a strong and sustainable pipeline within the Data Centre sector across EMEA * You win new business and expand market presence with key Data Centre clients * You establish trusted, long-term relationships with senior stakeholders across the sector * You position Securitas Technology as a credible and preferred partner in critical infrastructure security * You bring together internal teams to deliver high-quality, commercially successful outcomes * You contribute to consistent revenue growth, strong margins, and sector visibility Education * Relevant education or vocational background in security technology, engineering, or a related commercial discipline Experience & Knowledge * Experience in the Data Centre, critical infrastructure, or similar technical environments * Background in business development, consultative sales, or strategic account growth * Understanding of Fire & Security systems and lifecycle considerations * Experience engaging with senior stakeholders across complex, multi-site organisations Skills and Competencies * Strategic thinking: Builds and executes sector-wide growth strategies * Business development: Identifies and converts opportunities in complex environments * Collaboration: Works cross-functionally to deliver integrated solutions * Stakeholder influence: Builds trust with senior decision-makers and influencers * Communication: Clearly articulates value in technical and commercial contexts * Adaptability: Navigates evolving sector demands and client priorities * Problem solving: Develops practical, client-focused solutions * Continuous learning: Stays ahead of industry developments and innovations Why Join Us? At Securitas Technology, you will play a key role in shaping our growth within the fast-evolving Data Centre sector. You will work in a collaborative, forward-thinking environment where your expertise is valued, your ideas are encouraged, and your impact is visible. With access to global capabilities, strong internal support, and opportunities for growth, you will help deliver solutions that protect critical infrastructure across the region. Our People Promise – Securitas Technology EVP Join a values-driven, diverse, and inclusive workplace. We offer clear career pathways, growth opportunities, recognition for achievements, and a global, collaborative team. You’ll do purposeful work that makes the world safer, with support for innovation and sustainability. As part of our EVP, we offer: * Career pathways and growth opportunities * A global, values-driven team * Recognition for achievements * Inclusive, collaborative culture * Purposeful work that makes the world safer * Support for innovation and sustainability Securitas Technology is committed to diversity and is an equal opportunity employer; all qualified applicants are welcome.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Technical Account Managers work cross-functionally to support Stripe's largest and most complex users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. WHAT YOU’LL DO RESPONSIBILITIES * Provide a Gold Standard Experience to your assigned accounts' key stakeholders * Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development * Foster long-term user relationships that grow loyalty to Stripe and Stripe products * Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud and disputes, declines, product adoption, and global expansion * Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe * Lead user-facing meetings both in person and through video chat * Collaborate on the continued design of this support offering  * Create user-facing content for long-term solutions WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Minimum 3 years of experience in enterprise-level client-facing work * Strong product sense and energized by the challenge of solving difficult user-related problems * Strong written and verbal communication skills in English and German to support region-based customers * Ability to lead complex integration conversations in a highly consultative and proactive manner * Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers * Familiarity with SQL and comfort building basic queries and modifying more complex ones * Strong technical troubleshooting skills and comfort interfacing with technical teams * A professional, confident, and collaborative personality. An adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization PREFERRED QUALIFICATIONS  * Operations-savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes * Experience in small- to medium-scale project management * Strong organizational skills and self-starting mindset * Ideal experience with tools like Postman, Xcode, Python, Webhooks, and ETL * Ideal experience in the payments industry * Polish or Ukrainian language proficiency (intermediate or higher)

Artefact

WHO/WHAT IS ARTEFACT? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in data, digital, and analytics to help clients achieve tangible business impact. With 2,000+ consultants, data scientists, and engineers across 26 countries, we work with global leaders such as Samsung, L’Oréal, Orange, and Sanofi. At our German offices, we are on a rapid growth trajectory, advising leading national and international clients cross-industry on how to unlock the full potential of their data, build scalable data architectures, and implement cutting-edge AI solutions. As a Consulting Manager (m/f/d) Data & AI Strategy, you will act as a trusted sparring partner to executives, steer complex transformation programs across functions, and drive organizational change at scale.   MAIN RESPONSIBILITIES * Lead AI Transformation Programs: Steer end-to-end execution of enterprise-level AI transformations. Identify internal champions, navigate corporate politics, manage structural blockers, and drive measurable user adoption and organizational change.  * Strategy & AI Use Case Scoping: Work closely with C-level stakeholders to answer high-stakes questions: How can AI reshape their business models? How should they govern data? You don't just advise; you help evaluate model choices, discuss data privacy trade-offs, and conceptualize technical feasibility. * Drive Business Growth: Actively drive the growth of our German practice. Take ownership in lead generation and pipeline conversion by engaging prospective clients, shaping proposals, and leading pre-sales and key-account expansion initiatives. * Thought Leadership & Advocacy: Represent Artefact's AI Transformation perspective externally. Advance our voice in enterprise AI through expert discussions, content creation (e.g. LinkedIn, whitepapers), and opinionated, hands-on perspectives on applied AI trends and real-world adoption pathways. * Advance the Practice: Evolve our methodologies, tools, and frameworks to keep our offering state-of-the-art. Develop reusable transformation playbooks and bring your strategic consulting or technology expertise into the team. * Team Leadership & Mentoring: Act as a senior advisor and role model - leading, coaching, and mentoring agile, hybrid project teams (consultants, data scientists, and engineers), fostering a fast-paced, “can-do” culture.   CANDIDATE PROFILE At our heart, we define ourselves by a culture of ownership, intellectual curiosity, and cooperation. We are looking for driven, capable talents who bring strong motivation and curiosity for new challenges. You are a true team player, eager to support others while scaling both the company and your own career. * Work Experience: You have approximately 5-8 years of full-time working experience in top-tier management consulting, technology consulting, or strategic corporate in-house roles. A proven track record of successfully leading and delivering data, analytics, or AI-driven transformation projects is essential. * Transformation & Change Management: Demonstrated experience leading complex, cross-functional transformation programs, with the ability to manage executive stakeholders, navigate corporate politics, and embed AI capabilities within client organizations. * AI Fluency & "Builder Mindset": Strong fluency in modern and applied AI (e.g., GenAI, LLMs, agentic systems, automated workflows). While you don't need to be a full-time programmer, you have a hands-on understanding and can credibly demo working AI concepts and discuss data privacy and technical constraints. * Analytical & Technical Acumen: Knowledge about common machine learning techniques, cloud architectures, and data management principles. Excellent quantitative skills to draw strategic insights from complex data sets. * Communication & Presence: Outstanding communication, presentation, and moderation skills. You have a strong presence and can translate complex technical topics into compelling arguments for non-technical senior executives, as well as bridge the gap to technical execution teams. * Education: Excellent academic track record with a Bachelor's or Master's degree in Business Administration, Economics, Computer Science, Business Informatics, Physics, Mathematics, or a comparable quantitative field. * Languages: Business-fluency in both German and English (written and spoken) is mandatory to successfully advise our German clients and lead workshops. Additional languages are a plus. * Work Eligibility: A valid work permit for Germany.   WHY JOIN US? * Strategy with a Data Edge: Artefact sits uniquely at the crossroads of top-tier business strategy and deep tech. You will build boardroom-level strategy expertise while staying at the absolute forefront of AI, data management, and digital value creation. * Impact & Entrepreneurial Freedom: As part of a fast-growing team in Germany, you will have high visibility from day one. You will directly help shape Artefact's footprint in the region, bringing in your own ideas and driving business growth. * Continuous Learning: Constant exposure to new AI solutions at the intersection of technology and business. Access to regular training in both strategy consulting methodologies and the latest AI/data capabilities through our global network. * Culture of Doers: We combine a high degree of self-assurance with a supportive, collaborative environment. We are entrepreneurial, fast-moving, and committed to delivering real impact - while strongly supporting each other's personal growth.   This position is based in Berlin or Munich. Don't worry if you don't meet all the criteria! At Artefact, we value motivation, pragmatic problem-solving, and potential above all else.If you are excited about shaping the future of AI and ready to make a real impact, we'd love to hear from you. Diversity & Inclusion at Artefact > We believe that unique perspectives fuel innovation. At Artefact, we are committed to creating an inclusive environment where everyone can thrive. We welcome and consider all applications purely based on merit, skills, and potential - regardless of gender identity, sexual orientation, race, ethnicity, religion, age, background, or disability. Come as you are!  Ready to take the next step? Please submit your CV showcasing your experience and passion for this role as a Consulting Manager (m/f/d) Data & AI Strategy. We look forward to receiving your application! If you have any questions, feel free to send us a message at bewerbung-de@artefact.com.