Expert Sales Engineer (w/m/d)

charles

PLATFORM ENGINEER (M/W/D) PERMANENT EMPLOYEE, FULL-TIME · BERLIN (HYBRID)  THE IMPACT YOU WILL MAKE From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Platform Engineer at charles, you’ll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce. You’re a generalist with a passion for infrastructure and operations. You’ll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of messaging-driven commerce. THIS IS WHAT YOU WILL BE DOING You'll build and operate our internal developer platform: the core services, APIs, and infrastructure that every product team builds on top of. That means writing software, not just configuring it, and standing up infrastructure that holds up under real production load. * You will be a part of a team that designs, develops, and operates the core services, APIs, and infrastructure that every product team builds on top of. Examples: building a billing API, maintaining Kubernetes operators, building an authentication broker, optimizing performance in our core monolith, and improving security in our link shortening service. * You will regularly partner with product teams to investigate issues, learn their use cases, and ship platform changes that hold up in production. * You'll join our on-call rotation as part of our "you build it, you run it" philosophy. * You'll have real room to drive cost and reliability initiatives that have measurable, company-wide impact. * You'll build the automations that make our whole software development lifecycle faster and more robust. YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES * 3+ years of software engineering experience. You're a generalist - comfortable moving between writing a service, debugging infrastructure, and improving a pipeline in the same week. * You can build and ship production services in Go or TypeScript; not just scripts and glue. You also know Bash and have the judgment to pick the right tool instead of forcing your favorite one. * You can build and operate cloud infrastructure that survives real production workloads, ideally on GCP. * You've worked with GitHub Actions or similar CI/CD tools, and you know what a healthy and efficient pipeline looks like. * You have a solid grasp of scalable system design, distributed systems, cloud technologies, and how to roll out infrastructure changes. * You're comfortable with remote work and asynchronous communication. You also know that good collaboration needs visibility and cooperation, not just output. * You use AI tools effectively without handing over the steering wheel. * Product and business sense: you understand customer needs and focus on solving the right problems, not just building technically interesting solutions. * You're a self-directed learner. You don't need to know our whole stack on day one, but when you hit something unfamiliar, you dig in, ask good questions, and follow through. We'll give you room and context to grow; you bring the drive. Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application. THINGS WE OFFER * Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe * Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry * Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce. * High autonomy and visibility across the business with the option to own and drive new initiatives * Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events * Sharing VSOP (virtual stock options) in the ownership and success of Charles * Working in a vibrant office in the heart of Berlin overlooking the Wall memorial * Flexible working model: Hybrid setup with remote work options and flexible hours * Earning a competitive compensation package What else we offer? * Urban Sports Club membership * Mental Health support through OpenUp * Free company lunch on Thursdays * A friendly, open, multicultural work environment * Dog-friendly office * Discounts on BVG tickets About us It’s better to have a conversation charles is a conversational AI and CRM for consumer brands that attracts, converts, services, and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents. We help brands to maximize customer engagement and revenue through conversational channels such as WhatsApp. Businesses can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance. Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands. Charles and diversity: be yourself and no-one else Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

Artefact

WHO/WHAT IS ARTEFACT? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in data, digital, and analytics to help clients achieve tangible business impact. With 2,000+ consultants, data scientists, and engineers across 26 countries, we work with global leaders such as Samsung, L’Oréal, Orange, and Sanofi. At our German offices, we are on a rapid growth trajectory, advising leading national and international clients cross-industry on how to unlock the full potential of their data, build scalable data architectures, and implement cutting-edge AI solutions. As a Consulting Manager (m/f/d) Data & AI Strategy, you will act as a trusted sparring partner to executives, steer complex transformation programs across functions, and drive organizational change at scale.   MAIN RESPONSIBILITIES * Lead AI Transformation Programs: Steer end-to-end execution of enterprise-level AI transformations. Identify internal champions, navigate corporate politics, manage structural blockers, and drive measurable user adoption and organizational change.  * Strategy & AI Use Case Scoping: Work closely with C-level stakeholders to answer high-stakes questions: How can AI reshape their business models? How should they govern data? You don't just advise; you help evaluate model choices, discuss data privacy trade-offs, and conceptualize technical feasibility. * Drive Business Growth: Actively drive the growth of our German practice. Take ownership in lead generation and pipeline conversion by engaging prospective clients, shaping proposals, and leading pre-sales and key-account expansion initiatives. * Thought Leadership & Advocacy: Represent Artefact's AI Transformation perspective externally. Advance our voice in enterprise AI through expert discussions, content creation (e.g. LinkedIn, whitepapers), and opinionated, hands-on perspectives on applied AI trends and real-world adoption pathways. * Advance the Practice: Evolve our methodologies, tools, and frameworks to keep our offering state-of-the-art. Develop reusable transformation playbooks and bring your strategic consulting or technology expertise into the team. * Team Leadership & Mentoring: Act as a senior advisor and role model - leading, coaching, and mentoring agile, hybrid project teams (consultants, data scientists, and engineers), fostering a fast-paced, “can-do” culture.   CANDIDATE PROFILE At our heart, we define ourselves by a culture of ownership, intellectual curiosity, and cooperation. We are looking for driven, capable talents who bring strong motivation and curiosity for new challenges. You are a true team player, eager to support others while scaling both the company and your own career. * Work Experience: You have approximately 5-8 years of full-time working experience in top-tier management consulting, technology consulting, or strategic corporate in-house roles. A proven track record of successfully leading and delivering data, analytics, or AI-driven transformation projects is essential. * Transformation & Change Management: Demonstrated experience leading complex, cross-functional transformation programs, with the ability to manage executive stakeholders, navigate corporate politics, and embed AI capabilities within client organizations. * AI Fluency & "Builder Mindset": Strong fluency in modern and applied AI (e.g., GenAI, LLMs, agentic systems, automated workflows). While you don't need to be a full-time programmer, you have a hands-on understanding and can credibly demo working AI concepts and discuss data privacy and technical constraints. * Analytical & Technical Acumen: Knowledge about common machine learning techniques, cloud architectures, and data management principles. Excellent quantitative skills to draw strategic insights from complex data sets. * Communication & Presence: Outstanding communication, presentation, and moderation skills. You have a strong presence and can translate complex technical topics into compelling arguments for non-technical senior executives, as well as bridge the gap to technical execution teams. * Education: Excellent academic track record with a Bachelor's or Master's degree in Business Administration, Economics, Computer Science, Business Informatics, Physics, Mathematics, or a comparable quantitative field. * Languages: Business-fluency in both German and English (written and spoken) is mandatory to successfully advise our German clients and lead workshops. Additional languages are a plus. * Work Eligibility: A valid work permit for Germany.   WHY JOIN US? * Strategy with a Data Edge: Artefact sits uniquely at the crossroads of top-tier business strategy and deep tech. You will build boardroom-level strategy expertise while staying at the absolute forefront of AI, data management, and digital value creation. * Impact & Entrepreneurial Freedom: As part of a fast-growing team in Germany, you will have high visibility from day one. You will directly help shape Artefact's footprint in the region, bringing in your own ideas and driving business growth. * Continuous Learning: Constant exposure to new AI solutions at the intersection of technology and business. Access to regular training in both strategy consulting methodologies and the latest AI/data capabilities through our global network. * Culture of Doers: We combine a high degree of self-assurance with a supportive, collaborative environment. We are entrepreneurial, fast-moving, and committed to delivering real impact - while strongly supporting each other's personal growth.   This position is based in Berlin or Munich. Don't worry if you don't meet all the criteria! At Artefact, we value motivation, pragmatic problem-solving, and potential above all else.If you are excited about shaping the future of AI and ready to make a real impact, we'd love to hear from you. Diversity & Inclusion at Artefact > We believe that unique perspectives fuel innovation. At Artefact, we are committed to creating an inclusive environment where everyone can thrive. We welcome and consider all applications purely based on merit, skills, and potential - regardless of gender identity, sexual orientation, race, ethnicity, religion, age, background, or disability. Come as you are!  Ready to take the next step? Please submit your CV showcasing your experience and passion for this role as a Consulting Manager (m/f/d) Data & AI Strategy. We look forward to receiving your application! If you have any questions, feel free to send us a message at bewerbung-de@artefact.com.

Databricks

FEQ427R161 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have:  * Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect. * Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications. * Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups. * Become a Big Data Analytics advisor on aspects of architecture and design. * Support your customers by authoring reference architectures, how-tos, and demo applications. * Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect. What we look for: * Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes. * Ability to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset. * Code in a core programming language such as Python, Java, or Scala. * Knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform. * Experience diving deeper into solution architecture and design. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.