Key Account Manager (f/m/d)

mc Group

ÜBER MEDIA CONSULTA mc Group is the only German-managed international agency network to have over 80 branches on all five continents, including all 27 EU Member States and all key business centres worldwide.   mc tops the rankings of German and European PR and advertising agencies and takes 12th place worldwide.  As a fully-integrated agency, mc's portfolio includes traditional PR services in the fields of advertising and media, corporate publishing, multimedia, sport/youth/music marketing, event management and TV production.  Our clients include major national and international brands, associations, governmental institutions and media companies. IHRE AUFGABEN *  You will manage your team and be responsible for the strategic planning and supervision of international integrated communication campaigns and projects; * You will be responsible for quality management and strategic counsel for clients on a daily basis; * When fulfilling the aforementioned tasks, you will be responsible for management of financial processes, in addition to developing and managing the business plans for clients and projects; * You will be responsible for the management of the HR and recruitment process for your team. IHRE QUALIFIKATIONEN * You will possess 3+ years of relevant international agency experience, very good knowledge of the planning, implementation and evaluation of integrated communications and will have successfully participated in international tenders and acquired new clients; * You will have experience in managing a team and multiple client projects, very good budget controlling expertise, as well as building and maintaining client relationships; * You will have excellent time management and organisation skills, and will deal well with stressful and demanding situations; * In addition to excellent writing skills, you will have a strong command of business English. A good command of another foreign language would be beneficial. UNSERE BENEFITS * An international team of young, creative professionals * Diverse portfolio of international clients from various industries * Work in a 360° integrated communications agency * Internal training opportunities provided by the mc Academy * Vibrant office space in the heart of Berlin

Artefact

WHO/WHAT IS ARTEFACT? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in data, digital, and analytics to help clients achieve tangible business impact. With 2,000+ consultants, data scientists, and engineers across 26 countries, we work with global leaders such as Samsung, L’Oréal, Orange, and Sanofi. At our German offices, we are on a rapid growth trajectory, advising leading national and international clients cross-industry on how to unlock the full potential of their data, build scalable data architectures, and implement cutting-edge AI solutions. As a Consulting Manager (m/f/d) Data & AI Strategy, you will act as a trusted sparring partner to executives, steer complex transformation programs across functions, and drive organizational change at scale.   MAIN RESPONSIBILITIES * Lead AI Transformation Programs: Steer end-to-end execution of enterprise-level AI transformations. Identify internal champions, navigate corporate politics, manage structural blockers, and drive measurable user adoption and organizational change.  * Strategy & AI Use Case Scoping: Work closely with C-level stakeholders to answer high-stakes questions: How can AI reshape their business models? How should they govern data? You don't just advise; you help evaluate model choices, discuss data privacy trade-offs, and conceptualize technical feasibility. * Drive Business Growth: Actively drive the growth of our German practice. Take ownership in lead generation and pipeline conversion by engaging prospective clients, shaping proposals, and leading pre-sales and key-account expansion initiatives. * Thought Leadership & Advocacy: Represent Artefact's AI Transformation perspective externally. Advance our voice in enterprise AI through expert discussions, content creation (e.g. LinkedIn, whitepapers), and opinionated, hands-on perspectives on applied AI trends and real-world adoption pathways. * Advance the Practice: Evolve our methodologies, tools, and frameworks to keep our offering state-of-the-art. Develop reusable transformation playbooks and bring your strategic consulting or technology expertise into the team. * Team Leadership & Mentoring: Act as a senior advisor and role model - leading, coaching, and mentoring agile, hybrid project teams (consultants, data scientists, and engineers), fostering a fast-paced, “can-do” culture.   CANDIDATE PROFILE At our heart, we define ourselves by a culture of ownership, intellectual curiosity, and cooperation. We are looking for driven, capable talents who bring strong motivation and curiosity for new challenges. You are a true team player, eager to support others while scaling both the company and your own career. * Work Experience: You have approximately 5-8 years of full-time working experience in top-tier management consulting, technology consulting, or strategic corporate in-house roles. A proven track record of successfully leading and delivering data, analytics, or AI-driven transformation projects is essential. * Transformation & Change Management: Demonstrated experience leading complex, cross-functional transformation programs, with the ability to manage executive stakeholders, navigate corporate politics, and embed AI capabilities within client organizations. * AI Fluency & "Builder Mindset": Strong fluency in modern and applied AI (e.g., GenAI, LLMs, agentic systems, automated workflows). While you don't need to be a full-time programmer, you have a hands-on understanding and can credibly demo working AI concepts and discuss data privacy and technical constraints. * Analytical & Technical Acumen: Knowledge about common machine learning techniques, cloud architectures, and data management principles. Excellent quantitative skills to draw strategic insights from complex data sets. * Communication & Presence: Outstanding communication, presentation, and moderation skills. You have a strong presence and can translate complex technical topics into compelling arguments for non-technical senior executives, as well as bridge the gap to technical execution teams. * Education: Excellent academic track record with a Bachelor's or Master's degree in Business Administration, Economics, Computer Science, Business Informatics, Physics, Mathematics, or a comparable quantitative field. * Languages: Business-fluency in both German and English (written and spoken) is mandatory to successfully advise our German clients and lead workshops. Additional languages are a plus. * Work Eligibility: A valid work permit for Germany.   WHY JOIN US? * Strategy with a Data Edge: Artefact sits uniquely at the crossroads of top-tier business strategy and deep tech. You will build boardroom-level strategy expertise while staying at the absolute forefront of AI, data management, and digital value creation. * Impact & Entrepreneurial Freedom: As part of a fast-growing team in Germany, you will have high visibility from day one. You will directly help shape Artefact's footprint in the region, bringing in your own ideas and driving business growth. * Continuous Learning: Constant exposure to new AI solutions at the intersection of technology and business. Access to regular training in both strategy consulting methodologies and the latest AI/data capabilities through our global network. * Culture of Doers: We combine a high degree of self-assurance with a supportive, collaborative environment. We are entrepreneurial, fast-moving, and committed to delivering real impact - while strongly supporting each other's personal growth.   This position is based in Berlin or Munich. Don't worry if you don't meet all the criteria! At Artefact, we value motivation, pragmatic problem-solving, and potential above all else.If you are excited about shaping the future of AI and ready to make a real impact, we'd love to hear from you. Diversity & Inclusion at Artefact > We believe that unique perspectives fuel innovation. At Artefact, we are committed to creating an inclusive environment where everyone can thrive. We welcome and consider all applications purely based on merit, skills, and potential - regardless of gender identity, sexual orientation, race, ethnicity, religion, age, background, or disability. Come as you are!  Ready to take the next step? Please submit your CV showcasing your experience and passion for this role as a Consulting Manager (m/f/d) Data & AI Strategy. We look forward to receiving your application! If you have any questions, feel free to send us a message at bewerbung-de@artefact.com.

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich or in Berlin, Germany.     As an Migration Manager, you are the single thread running through every customer migration: from the very first conversation to post go-live stabilisation, you are the customer's named point of contact and the internal orchestrator. This role goes well beyond a standard onboarding profile. You drive the full migration cycle, coordinate Solution Engineers and the Onboarding team, and deliver onboarding directly on standard accounts. Your mission: own the end-to-end migration of IDnow customers onto the TrustPlatform — managing customer relationships, internal teams, and risks — with rigour and autonomy.     KEY RESPONSIBILITIES   * Own each migration end-to-end: project plan, milestones, risk management, weekly status reporting * Act as the single named contact for the customer, from kick-off through to CSM handover * Coordinate internal teams (Solution Engineers, Onboarding) on complex migrations: multi-product, multi-country, regulatory constraints * Deliver onboarding autonomously on standard accounts: integration guidance, testing, go-live validation, hypercare * Anticipate and escalate blockers before they impact the customer or the timeline * Build migration playbooks to continuously improve our processes     PREFERRED EXPERIENCE   * 3 to 5+ years of experience in a Post-Sales role in a B2B SaaS environment: Customer Success Manager, Implementation Manager, Technical Account Manager, Onboarding Project Manager, or equivalent * Proven track record managing complex migration or implementation projects involving multiple internal teams * Comfortable working with clients in regulated industries: Banking, FinTech, Insurance, Telco * Sufficient technical understanding to read an architecture, challenge a solution design, and spot integration risks — without being a developer * Transversal leadership: ability to mobilise teams without hierarchical authority * German — fluent, required · English — professional level, required * French — a plus NICE TO HAVE * Exposure to digital identity, KYC/AML, or eIDAS * Familiarity with REST API integration environments     PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.   IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.