
commercetools · Berlin
ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. ...
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our
people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not
only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach
unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of autonomous commerce for our customers. Whether it’s AI-driven solutions that help
enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for
industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without
limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of
commerce, but to build your own.
As the Principal Engineer championing Resiliency, you'll be the driving force behind how commercetools prepares for, responds to,
and learns from operational incidents at scale. Our customers rely on us for mission-critical commerce infrastructure, including
during their highest-stakes moments of the year, like Black Friday. You'll own the discipline of resiliency end-to-end: mature
incident management, strong operational visibility, data-driven process improvement, and organization-wide readiness for
peak-traffic events.
communication, and postmortems across the company.
trends.
them.
ideas into concrete technical outcomes.
Engineers (Cloud, Security, API, Architecture, Performance).
excellence.
This role is to based 3 days a week in our hubs with a hybrid modality - Berlin, Valencia or London.
You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent
for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and
teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is
the mindset you bring to the work.
initiatives.
Black Friday, major launches).
environment.
or onboarding is a plus.
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and
opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and
language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend
more time with your new addition
📈 Our equity participation program allows you to share in our success
For more information on our benefits, visit this page.
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because
we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair,
inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your
identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we
invite you to be a part of our global community.
For more information on our diversity, equity, inclusion, and belonging practices, visit this page.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. Frontend engineers at Parloa primarily strengthen our central frontend platform—microfrontend architecture, Server-Driven UI library, and our shared design system—so product teams can ship agent management platform UI faster with clear ownership and fewer coordination dependencies. Some engineers are embedded in product teams for deeper, custom UI where platform patterns do not apply. ABOUT THE ROLE: * Define and drive technical strategy for the frontend platform: microfrontend architecture, Server-Driven UI library, design system, and developer experience for internal and product consumers. * Lead cross-team architecture so platform capabilities and product features integrate through clear contracts (APIs, UI boundaries, release and rollout patterns)—with enough full-stack depth (TypeScript/Node services, integration with backend teams) to own end-to-end platform outcomes, not only React surfaces. * Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability. * Remain hands-on on highest-leverage platform code, critical design reviews, and precedent-setting implementations. * Act as a force multiplier by mentoring Staff Engineers and influencing the careers of future Principal-level talent. * Serve as a trusted advisor to leadership, including advising on frontend capacity, standards, and hiring bar. * Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today. * Lead frontend alignment with the Architecture Office and drive org-wide frontend technical direction—including how the platform evolves, how embedded product UI stays compatible, and how we scale agent management platform UI without coordination tax. * Demonstrate org-level impact across microfrontend boundaries/versioning and independent deployability, Server-Driven UI library adoption decisions, and design-system governance (contribution model, migration strategy, and breaking-change management) with measurable improvements across multiple teams. AREAS OF OWNERSHIP: * Platform & Architecture Own the frontend platform's technical direction — microfrontend architecture, cross-team integration contracts, and full-stack platform outcomes from React surfaces through to Node services and backend integrations. * Product Enablement Drive strategy and governance for the Server-Driven UI library and design system — contribution models, migration, breaking-change management — and define the developer experience that lets product teams ship fast and safely. * Engineering Leadership Set org-wide frontend technical direction in partnership with the Architecture Office, advise leadership on standards and hiring bar, and directly develop the next generation of Staff and Principal engineers. OUR TECH STACK: * TypeScript, React, React Router, styled-components, TanStack Query, nanostores * Infrastructure: Micro-frontends with single-spa, Webpack, Turborepo, pnpm workspaces, GitHub Actions, Azure Blob Storage * Testing: Vitest, RTL, MSW, Playwright WHO YOU ARE: * Professional experience building and shipping production systems in fast-moving environments. * You take full ownership. When something matters, you drive it to completion and stand behind the outcome. * You have a strong bias for action. You move quickly, make informed decisions, and iterate based on real-world feedback. * You are comfortable operating in ambiguity and can turn fuzzy problems into shipped results. * You think in systems: scalability, reliability, performance, and security are part of your default design mindset. * You define success clearly and measure it; you care deeply about customer impact and business outcomes. * You hold a high craftsmanship bar: clean, secure, well-tested code is your baseline. * You give and receive candid feedback, and you elevate those around you through mentoring and technical leadership. * You balance pragmatism with ambition, building for today while designing for tomorrow. * You want to help build not just features, but one of Europe’s most respected engineering organizations. OUR VALUES At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you: * Earn Trust – act with transparency and reliability. * Obsess Over Customers – always start with the customer problem. * Think Big – set bold goals and pursue them fearlessly. * Have Integrity – do the right thing, especially when it’s hard. * Disagree & Commit – debate with candor, align fast, and deliver. * Own It – take full responsibility for outcomes, not just tasks. * Dive Deep – master the details without losing sight of the big picture. * Bias for Action – move fast, decide quickly, iterate fearlessly. * Deliver Value – measure success by customer and business impact. * Insist on the Highest Standards – raise the bar continuously. * Go the Extra Mile – make the impossible possible. * Hire & Elevate the Best – raise the bar with every hire YOUR RECRUITING PROCESS AT PARLOA Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale — and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
INTRO At Adsquare, our mission is driven by our core focus: * Passion – Solving complex challenges with great people, tech, and data. * Niche – Location Intelligence for Programmatic Advertisers. Our core values are integral to everything we do: * Drive: We turn ambition into action. * Resilience: We adapt, persevere, and grow stronger. * No BS: We value honesty, transparency, and clear communication. * Humble: We choose modesty over vanity and let results speak for themselves. * Moral Compass: We do the right thing with fairness, integrity, and respect. We seek candidates who not only bring top-tier technical expertise but also embody these values in every aspect of their work. ABOUT THE TEAM We are looking for a Staff Data Analytics Engineer to join our technical proficiency track. This is a highly technical, Individual Contributor (IC) role. You will act as the Technical Lead for your squad—making critical architectural decisions, defining engineering standards, and driving cross-squad collaboration—without the responsibilities of people management. You will be the technical north star for the team, approaching extremely complex data problems with a rigorous software engineering mindset. You will design, build, and oversee production-grade data platforms that process massive volumes of geo-spatial data, audience attributes, and geo-location time-series data. YOUR PROFILE We are looking for an exceptional engineer who has a proven track record of acting as a technical leader and domain expert in heavy data environments. Must-Have Skills: * 7+ years of experience in Data Engineering, Analytics Engineering, or Backend Development with a deep focus on massive data systems. * Geo-Spatial & Time-Series Expertise: Proven, hands-on experience handling massive datasets specifically involving geo-spatial (GIS) data, audience attributes, and high-frequency time-series data. * Advanced Software Engineering (Python): Mastery of Python beyond standard data scripting. You write highly modular, object-oriented code. You have deep, practical experience with Test-Driven Development (TDD), mocking, exception handling, and performance profiling, functional programming. * Architectural Vision: Deep expertise in designing scalable data architectures using both relational and horizontally scalable data warehouses/lakehouses (e.g., Snowflake, Redshift, Athena, StarRocks, Iceberg). You deeply understand query execution plans, partitioning, clustering, and cloud cost governance. * Big Data Frameworks: Extensive experience with large-scale data processing frameworks (e.g., Apache Spark, PySpark, AWS EMR, Glue) to handle massive throughput. * Expert SQL & dbt: You design scalable, robust data models (using Jinja, macros, incremental strategies) that serve as the foundation for our entire analytics layer. * AWS Cloud Native & IaC: Hands-on experience building architectures in AWS (e.g.: AWS Lambda, AWS Batch, Glue, StepFunctions, S3, EC2, ECS, ECR, Fargate) and deploying them using Infrastructure as Code (Terraform). * Leadership Skills: Superb organizational and communication skills. You can distill complex architectural trade-offs for non-technical stakeholders and drive technical consensus among your engineering peers. Nice-to-Have Skills: * Polyglot Programming: Experience with a compiled or strongly typed language (e.g., Scala, Go, Kotlin, C++ or Java). * Advanced Orchestration: Experience defining complex dependency graphs in tools like Airflow, Dagster, or Prefect. WHAT YOU WILL DO * Technical Leadership & Architecture: Act as the principal architect for your squad. You will design horizontally scalable, cost-efficient, production-grade data solutions capable of handling TB-scale, highly dimensional datasets. * Engineering Excellence & TDD: Champion rigorous software engineering principles. You will lead the adoption of Test-Driven Development (TDD), CI/CD workflows, and clean code architectures. You ensure our codebase is resilient, testable, and maintainable. * Cross-Squad Impact: Drive technical alignment beyond your immediate team. You will act as an engineering ambassador, solving architectural issues that span multiple squads, keeping our technical processes synchronized, and aligning your squad's work with global engineering priorities. * Domain Mastery: Leverage your deep expertise to build high-value data products on top of location signals and audience attributes. You don't just process data; you deeply understand its geographic and time-series nature to unlock its business value. * Mentorship & Code Quality: Be the technical mentor for Senior, Mid, and Junior engineers. Through highly insightful code reviews, architectural feedback, and pair programming, your input will consistently be the source of others’ learning and growth. * Data Observability: Proactively build monitoring and alerting frameworks at the infrastructure level to catch anomalies in our multi-terabyte data streams before they impact downstream products. WHY US? On top of a competitive package… * We are open to flexible work models: we work on a hybrid mode and remotely * To encourage education and professional growth, we offer an individual yearly budget of 1.200€ * You are entitled to 30 vacation days per year * We offer Urban Sports Club membership, company pension scheme * Regular team events and company events organised by our People team (Trust us, they know how to throw a party!) * We equip you with the latest hardware and provide you with all the tools you need to thrive SALARY RANGE (ANNUAL ON-TARGET EARNINGS) 90,000 - 100,000 euros RECRUITING PROCESS COULD REQUIRE ON SITE STEPS For technical roles (Data, Engineering, and Product), candidates are encouraged to upload any technical certifications referenced in their CV via the "Other Documents" section of the application form. Alternatively, certification documents may be submitted after the first technical interview. Any certifications listed on the CV must be provided and successfully validated before proceeding to the second technical interview stage. * Step 1: Short 30-min take-home technical quiz. * Step 2: Value-based interview (30 mins). * Step 3: Deep-dive technical interview (1.5 hours) with the Data team. * Step 4: Practical data-crunching challenge. * Step 5: Team Meet & Greet — the final step to ensure we’re a great fit for each other. WORK MODEL Hybrid DESIRED START DATE Asap
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: Parloa's platform is only as trustworthy as the infrastructure beneath it. As enterprises commit their most sensitive customer conversations to our system, the cloud foundation, network topology, and deployment architecture that carry those workloads must be reliable, scalable, and operated with precision. That foundation is yours to build and lead. As Engineering Manager for Infrastructure Platform, you'll shape how a fast-scaling AI company designs, provisions, and evolves the infrastructure that powers everything. Your team owns the landing zone, network topology, global traffic routing, IaC modules for self-service provisioning, and enterprise IT integrations. You'll be the person our product engineering teams rely on when they need infrastructure to move as fast as they do, and the person our enterprise customers trust when they need to know the platform is built to last. If you want to define what world-class cloud infrastructure looks like inside an AI-native company scaling to global enterprise, this is it. AREAS OF OWNERSHIP: * Hire, develop, and retain engineers who combine deep technical craft with ownership and accountability. Create an environment where people grow fast and hold each other to a high standard. * Own the full infrastructure substrate end-to-end — landing zone, network topology (hub-and-spoke, VPN, peerings), global routing and DNS, IaC module library, and the runner infrastructure that keeps CI/CD moving. * Drive Parloa's multi-tenant deployment architecture forward. Own the runtime abstractions that hide multi-tenancy complexity from product teams. Ensure new regions and customer deployments can be stood up predictably and at pace. * Establish the IaC conventions, Terraform modules, and orchestration patterns that product teams depend on. Make infrastructure self-service without making it unsafe. * Infrastructure Platform sits at the center of the Tech Platform group. Your IaC workflows hand off to DevEx. Your networking and patching posture feeds SecOps. Clear ownership and tight collaboration across those seams is part of the job. * Some of your biggest stakeholders are the sales and customer teams closing enterprise deals in regulated industries. You'll be called on to explain your architecture, your resilience model, and your data residency posture in ways that help our organization move forward. WHO YOU ARE: * 8+ years in infrastructure, cloud, or platform engineering, with at least 3 years leading teams, ideally in a SaaS or platform company at meaningful scale. * Hands-on experience with cloud-native infrastructure (Azure, AWS, or GCP), including networking, IAM, Kubernetes, and IaC (Terraform in particular). * Strong conviction about infrastructure as a product: you think about self-service, reliability at the foundation layer, and giving product teams the primitives they need to move fast without becoming infrastructure experts. * A proven team builder. You know how to hire strong infrastructure engineers, develop them into seniors, and create the conditions for good independent judgment. * Comfortable operating across abstraction layers: you can review a Terraform module, discuss multi-tenant runtime topology at an architecture review, and explain multi-region HA tradeoffs to a non-technical audience in the same day. * Familiarity with compliance-adjacent infrastructure concerns (data residency, network segmentation, audit logging) as they arise in enterprise SaaS environments. * Genuine curiosity about what AI-native infrastructure looks like at scale. The patterns are still being written, and you want to help write them. OUR ENGINEERING VALUES: At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you: * Earn Trust – act with transparency and reliability. * Obsess Over Customers – always start with the customer problem. * Think Big – set bold goals and pursue them fearlessly. * Have Integrity – do the right thing, especially when it’s hard. * Disagree & Commit – debate with candor, align fast, and deliver. * Own It – take full responsibility for outcomes, not just tasks. * Dive Deep – master the details without losing sight of the big picture. * Bias for Action – move fast, decide quickly, iterate fearlessly. * Deliver Value – measure success by customer and business impact. * Insist on the Highest Standards – raise the bar continuously. * Go the Extra Mile – make the impossible possible. * Hire & Elevate the Best – raise the bar with every hire. WHY JOIN PARLOA? * Impact at Scale: Define the future of enterprise AI in a market ripe for disruption. * Elite Talent Density: Work alongside top-tier engineers, Staff, and Principal leaders in a reverse-pyramid structure optimized for speed and innovation. * Culture of Builders: Ownership, autonomy, and fearless iteration are not slogans—they are how we win. * Uncapped Growth: Be part of an org growing 4x annually, where career opportunities multiply as fast as our business. Global Ambition: Help establish Parloa as Europe’s most admired engineering organization, competing head-to-head with FAANG and beyond. OUR RECRUITING PROCESS: Recruiter Interview → Peer Interview → 360° Technical Interview Loop → Bar Raiser Interview ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.