
Parloa · Berlin
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no
longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers,
with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
As a Sr Partner Delivery Success Manager at Parloa, you will own and scale strategic relationships with our global SI, consulting,
and implementation partners, ensuring they are equipped to successfully deliver transformative AI and customer experience
solutions for enterprise customers.This is a highly cross-functional role sitting at the intersection of partnerships, enterprise
delivery, and AI transformation. You will act as the strategic advisor and operational lead for a portfolio of partners, helping
them build scalable Parloa practices, drive successful customer outcomes, and expand their long-term impact within the Parloa
ecosystem.
You will work closely with Partner Managers, Account Executives, Solution Engineers, Customer Success, Professional Services, and
Product teams while engaging directly with partner executives, delivery leaders, architects, and project teams. This is your
opportunity to shape how enterprise partners adopt, scale, and operationalize agentic AI solutions while helping define and mature
Partner Success at one of the fastest-growing AI companies in the world.
methodologies, organizational structure, certifications, and go-to-market motions
business impact
implementation strategies
project outcomes
executive business reviews
and Solution Engineering
and operational standards
operational frameworks
effectively
engagements
Parloa practice and deliver measurable customer impact
management, and clear alignment across customers, partners, and internal teams
accountability, operational clarity, and long-term value realization
business units, regions, and enterprise use cases
roles
record of driving measurable customer outcomes through partners
services organizations
teams, including leading executive reviews and facilitating complex discussions
external stakeholders around shared goals
hands-on execution in fast-moving, ambiguous environments
measurable business value
Talent Acquisition → Hiring Manager → Technical Case Study & Stakeholder Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
origin, disability status, socioeconomic background and other characteristics.
This hybrid role is based in Dublin, Ireland (Full relocation provided). Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms. A day in the life (Responsibilities) * Develop and drive an architectural vision to support the ambitious goals for agents and agent development * Be an active participant and an authoritative technical voice in FinTech product strategy discussions * Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production * Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole * Evolve an ever more efficient way of working through agents and spread it across Toast * Work directly with the product manager for the Team Agent space, collaborating to drive vision * Be hands on and actively participate in development on the Team Agent * Mentor and develop technical leadership across Team, and Fintech What you'll need to thrive (Requirements) * 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems * 10+ years experience building and operating SaaS products, ideally AWS hosted * 1+ years experience using the latest in coding agents * A strong desire to lean all in on agentic development practices * Passion for building autonomous agents * Demonstrated ability to drive technical architecture for a company or highly scalable line of products * A desire to work not only with technologists but also product owners and business leaders * Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load * Ability and desire to communicate and influence at the executive level What will help you stand out (Nonessential Skills/Nice to Haves) * Experience designing agentic products * Experience building systems that leverage LLMs and other ML models * Experience with enterprise integration using Apache Camel * Experience architecting event-driven distributed systems using Apache Pulsar * Experience defining test, build and deploy strategies * Solid understanding of workforce management * Solid understanding of restaurant operations #LI-HYBRID #BI-Hybrid AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
FEQ427R161 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: * Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect. * Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications. * Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups. * Become a Big Data Analytics advisor on aspects of architecture and design. * Support your customers by authoring reference architectures, how-tos, and demo applications. * Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect. What we look for: * Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes. * Ability to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset. * Code in a core programming language such as Python, Java, or Scala. * Knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform. * Experience diving deeper into solution architecture and design. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE TEAM: Talon.One’s R&D has a cross-functional group of engineers, product thinkers, and designers who build and scale the systems behind Talon.One’s platform. Each team owns a clear slice of our ecosystem, operating with autonomy and shared accountability. As part of the Platform Tribe, the Infrastructure team focuses on the foundations that power everything we build: Cloud Architecture, Kubernetes, Networking, Terraform, CI/CD, GitOps, and more. We design scalable, reliable, and secure systems so product engineers can move fast with confidence. We value curiosity, open collaboration, and mutual growth. Everyone has visibility into how things work end to end, and we encourage mentoring and knowledge sharing across disciplines. Talon.One is building an inclusive workplace where diverse perspectives shape better systems and better outcomes. We’re based in Berlin and welcome professionals already here or excited to relocate. ABOUT THE ROLE: We’re looking for a Senior DevOps Engineer to join our Platform Tribe. You’ll help evolve the systems that keep Talon.One reliable, secure, and scalable. Our team uses a Kanban flow and a quarterly roadmap that balances long-term initiatives and iterative improvements. You’ll collaborate closely with infrastructure, platform, and product engineers to build resilient infrastructure, automate operations, and simplify cloud complexity. We value engineers who take ownership, bring proactive thinking to design discussions, and share knowledge openly. This is a hands-on role where reliability, automation, and thoughtful collaboration define success. WHAT WE NEED YOU TO BRING TO THE TABLE: * 5+ years of experience in a Cloud Infrastructure or DevOps Engineering role, with a strong record of building and maintaining production systems at scale. * Deep understanding of CI/CD pipelines, with hands-on experience improving automation, reliability, and developer workflows, ideally using tools like ArgoCD or similar GitOps-based deployment systems. * Expert knowledge of Docker and Kubernetes, including best practices for observability, scalability, and resilience. * Solid experience with cloud providers (preferably GCP) and a sound grasp of cloud-native architectures and infrastructure as code. * Experience with parts of our stack: Bash, Golang, PostgreSQL, and Git. * Experience with Datadog or Prometheus for monitoring and metrics. * High levels of ownership and autonomy, you execute independently, make pragmatic decisions, and follow through with consistency and care. * A genuine interest in mentoring others, sharing context, and raising the technical bar of the team through collaboration and knowledge transfer. OUR TECHNOLOGY: * Google Cloud Platform and GKE * PostgreSQL * BuildKite, ArgoCD * Go for our API & Custom Kubernetes Operators * Hashicorp ecosystem (Terraform, Vault, etc.) * Kafka and BigQuery for DataOps WHAT'S IN IT FOR YOU: * 90+ team of engineers, product managers and product designers in Berlin * Leaders with 8+ years of experience building our promotions engine * €1,000 annual learning budget and free German language courses to boost your skills * 30 days of annual leave, plus extra paid days for your birthday and moving day * Home office setup budget, a monthly home office allowance * Freedom to work from abroad for up to 90 days worldwide! * Mental health support with nilo.health and a discounted Urban Sports Club membership * 20% company subsidy on your pension contributions * Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome * Lease your ideal bike through BusinessBike