Stockiste (CDI) - Paris

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our flagship store and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences. ROLE OVERVIEW As a member of our Flagship Team, you will bring to life the distinctive Polène universe, attracting local and international, high-end clientele. This position is ideal for those who are passionate about luxury leather goods and committed to delivering exceptional service every day. Our flagship store in SoHo requires experienced individuals capable of exceeding the expectations of our discerning customers. KEY RESPONSIBILITIES CREATING THE POLÈNE EXPERIENCE * Proactively engage with customers to positively impact conversion rates, ensuring each visitor feels welcomed, valued, and eager to return. * Guide and assist clients throughout their entire purchasing journey, delivering exemplary service from greeting to farewell. * Offer personalized and attentive experiences by identifying needs and embodying Polène’s standards. * Encourage additional sales by mastering and communicating our services during and after each purchase. * Drive brand loyalty through strategic clienteling, maintaining a detailed digital book to provide personalized outreach and bespoke styling advice that extends the relationship beyond the initial visit. CASH MANAGEMENT & OPERATIONAL SUPPORT * Manage opening and closing procedures for registers and accurately process transactions. * Support CRM initiatives through client follow-up and contribute to daily boutique reporting. * Maintain the boutique’s presentation, including merchandising, sales floor organization, and helping stockists with inventory and storage. BOUTIQUE OPENING & CLOSING * Prepare the store pre-opening: activate lighting, equipment, and music; verify merchandising; and restock bags and materials. * Complete end-of-day closing: process telecollections, secure registers, send reports, deactivate lighting and equipment, adjust displays, organize materials, and turn off music. WHAT WE’RE LOOKING FOR * Minimum 3 years’ experience working with high-end, local and international clientele in a luxury or leather goods retail setting. * Deep appreciation for our products, craftsmanship, and leather artistry, with a passion for sharing this with clients. * Strong team player with a collaborative and positive spirit. * Personable, with excellent interpersonal skills and initiative to cultivate meaningful client relationships. * Exceptional service orientation with rigor, proactivity, and meticulous attention to detail. * Autonomous, adaptable, and resilient—capable of thriving in a high-traffic boutique environment. * Fluency in English required; additional language proficiency is a plus. * Availability to work 40 hours per week, including weekends. COMPENSATION & BENEFITS * Competitive hourly wage: $24–$27, plus bonus incentive. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental & vision insurance with employer contributions. * 401(k) plan * Monthly + quarterly performance bonuses. * Paid Time Off, including vacation and sick time. * Employee discount on our full range of leather goods and jewelry. * Commuter benefits, for transit (pre-tax, where applicable). * Opportunities for growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you are passionate about luxury leather goods and aspire to deliver an extraordinary customer journey, we invite you to apply and become part of the dynamic Polène team! Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our South Coast Plaza boutique in Costa Mesa and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences. ABOUT THE ROLE As a Stockist, you are a vital member of our boutique team, ensuring that our store reflects the distinctive Polène universe and operates with precision and efficiency. You will be responsible for maintaining accurate inventory, supporting product flow, and partnering closely with the sales team to ensure that every client interaction reflects the excellence of our brand. This role is essential to the smooth operation of the boutique and contributes directly to delivering a seamless and elevated experience for our high-end, local and international clientele. KEY RESPONSIBILITIES CHAMPION THE POLÈNE EXPERIENCE * Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space. * Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner. * Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations. * Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas. CONTRIBUTE TO STORE PERFORMANCE * Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing. * Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems. * Rotate across product categories and storage zones, developing a strong understanding of Polène collections. * Maintain awareness of personal objectives and proactively propose action plans to support store goals. * Collaborate with the sales team to ensure optimal product availability for clients. WHAT WE'RE LOOKING FOR * Minimum 2 years’ experience serving high-end, local and international clientele in a similar capacity, ideally within luxury or leather goods. * Highly autonomous and adaptable with strong energy, able to handle busy retail environments. * Deep appreciation for craftsmanship and leatherworking, expressed with enthusiasm to clients and colleagues. * Collaborative team player with a supportive mindset. * Resourceful and composed under pressure, able to adapt quickly to shifting priorities. * Weekend, holiday, and peak-season availability is required. COMPENSATION & BENEFITS * Competitive hourly wage: $19–$22, plus bonus incentive. * Monthly ICHRA medical stipend to select your preferred healthcare plan. * Employer-contributed dental and vision insurance. * 401(k) plan. * Monthly and quarterly performance bonuses. * Paid Time Off, including vacation and sick days. * Staff discount on leather goods and jewelry. * Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. * Commuter benefits (pre-tax, where applicable). * Opportunities for career growth within our expanding U.S. network. * Supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you are passionate about luxury retail and committed to delivering exceptional service, we encourage you to apply and grow with us at Polène! Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE As a Stockist, you are a vital member of our boutique team, ensuring that our store reflects the distinctive Polène universe and operates with precision and efficiency. You will be responsible for maintaining accurate inventory, supporting product flow, and partnering closely with the sales team to ensure that every client interaction reflects the excellence of our brand. This role is essential to the smooth operation of the boutique and contributes directly to delivering a seamless and elevated experience for our high-end, local, and international clientele. KEY RESPONSIBILITIES CHAMPION THE POLÈNE EXPERIENCE * Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space. * Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner. * Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations. * Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas. * Support replenishment efforts to ensure product availability and a seamless client experience. CONTRIBUTE TO STORE PERFORMANCE * Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing. * Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems. * Rotate across product categories and storage zones, developing a strong understanding of Polène collections. * Maintain awareness of personal objectives and proactively propose action plans to support store goals. * Collaborate with the sales team to ensure optimal product availability for clients. * Support operational excellence by adhering to inventory procedures and stockroom standards. WHAT WE'RE LOOKING FOR * Minimum 2 years of experience serving high-end, local, and international clientele in a similar capacity, ideally within luxury retail, premium retail, or leather goods. * Highly autonomous and adaptable with strong energy, able to handle busy retail environments. * Deep appreciation for craftsmanship and leatherworking, expressed with enthusiasm to clients and colleagues. * Collaborative team player with a supportive mindset. * Resourceful and composed under pressure, able to adapt quickly to shifting priorities. * Strong organizational skills and attention to detail. * Experience with inventory management and stockroom operations preferred. * Weekend, holiday, and peak-season availability is required. COMPENSATION & BENEFITS * Competitive hourly wage of $21 - $23 per hour, plus bonus incentive. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental and vision insurance with employer contributions. * 401(k) plan. * Monthly and quarterly performance bonuses. * Paid Time Off, including vacation and sick days. * Employee discount on our full range of leather goods and jewelry. * Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. * Commuter benefits (pre-tax, where applicable). * Opportunities for career growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you are passionate about luxury retail, operational excellence, and supporting an exceptional client experience, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter. Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.