Customer Support Specialist — Spanish-Speaking Markets (Greentech) (m/f/d)

Reonic

Are you passionate about renewable energy? Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU! Please note that for this role, C2 Spanish proficiency is required. This is a full-time, hybrid position with 3 days at the office in São Paulo. What You’ll Do * Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities for the LATAM market. * Solve technical problems from day one after signature and guide them through technical questions about our system and solar and heatpump (you don't need to be an expert directly). * Leverage customer feedback to enhance our software, in close collaboration with our development team. * Continuously improve customer experience and help them day to day in calls and in our supportchat. * Identify technical bottlenecks with customers and improve our solutions with the engineering team. * Strategically plan and implement projects that drive Reonic's growth and innovation. What Makes You a Great Fit * Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers. * Technical background e.g. (industrial-) engineering. * Previous experience in the start-up ecosystem. * Motivation to drive change in renewables and have a positive impact. * Excellent communication and presentation abilities in Spanish and English. Why Join Us? * Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers. * Enjoy opportunities for personal and professional growth. * Embrace the freedom to innovate and make quick changes in a dynamic team. * Perks include gym membership, coffee, regular team events, MacBook and more. * Receive competitive pay. Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.   About Reonic At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.

Reonic

Are you passionate about renewable energy? Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU! Please note that for this role, Advanced English and Portuguese is required. This is a full-time, hybrid position based in São Paulo with 3 days in the office. What you will do * Collaborate closely with the team to ensure our market in Brazil is growing and thriving. * Cultivate and nurture relationships with B2B clients, such as solar installers and heat pump installers, by proactively reaching out to generate interest and schedule product demonstration calls. * Utilize multiple channels for customer acquisition, focusing on outbound calls, participation in trade shows, and creating engagement on online platforms, i.e. LinkedIn. * Drive Reonic’s growth by identifying and strategizing new projects and partnerships that align with the company’s business objectives. * Stay informed about industry trends and competitor activities to effectively meet client needs and enhance our service offerings. What Makes You a Great Fit * Passion for software sales in a fast-paced environment. * Proactive and flexible mindset, demonstrating a strong work ethic and commitment to excellence in all endeavors. * Strong interpersonal skills with the ability to engage and influence stakeholders. * Passion for driving transformation and innovation within the renewable energy sector. * Familiarity with HubSpot or other types of lead generation tools is highly desirable. * Based in Sao Paulo, with a strong understanding of the Brazillian markets. * Excellent communication and presentation abilities in English and Portuguese. Why Join Us? * Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers. * Enjoy opportunities for personal and professional growth. * Embrace the freedom to innovate and make quick changes in a dynamic team. * Perks include gym membership, coffee, regular team events, MacBook and more. * Receive competitive pay. Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all. About Reonic At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.

Reonic

Are you passionate about renewable energy? Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU! Please note that for this role, C2 Spanish and B2 English proficiency is required. This is a full-time, hybrid position based in São Paulo with days in the office. What you will do * Collaborate closely with the team to ensure our market in LATAM is growing and thriving. * Cultivate and nurture relationships with B2B clients, such as solar installers and heat pump installers, by proactively reaching out to generate interest and schedule product demonstration calls. * Utilize multiple channels for customer acquisition, focusing on outbound calls, participation in trade shows, and creating engagement on online platforms, i.e. LinkedIn. * Drive Reonic’s growth by identifying and strategizing new projects and partnerships that align with the company’s business objectives. * Stay informed about industry trends and competitor activities to effectively meet client needs and enhance our service offerings. What Makes You a Great Fit * Passion for software sales in a fast-paced environment. * Proactive and flexible mindset, demonstrating a strong work ethic and commitment to excellence in all endeavors. * Strong interpersonal skills with the ability to engage and influence stakeholders. * Passion for driving transformation and innovation within the renewable energy sector. * Familiarity with HubSpot or other types of lead generation tools is highly desirable. * Based in Sao Paulo, with a strong understanding of the LATAM markets. * Excellent communication and presentation abilities in Spanish and English. Why Join Us? * Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers. * Enjoy opportunities for personal and professional growth. * Embrace the freedom to innovate and make quick changes in a dynamic team. * Perks include gym membership, coffee, regular team events, MacBook and more. * Receive competitive pay. Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all. About Reonic At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.