Brazil•Posted: Jul 3•Deadline: Aug 16
ABOUT THE ROLE
VTEX is looking for a Senior Product Manager to lead the future of Content Management across our Commerce Platform.
This role is for product builders. We’re looking for someone who doesn’t just write specs and manage roadmaps, but someone who
actively uses modern AI tools, rapid prototyping techniques, and emerging technologies to accelerate discovery, validation, and
execution.
As the Product Manager for CMS, you will shape how brands, marketers, developers, and AI systems create, manage, and deliver
digital experiences on VTEX. You will be responsible for defining the next generation of content management capabilities, helping
customers move faster from idea to production while maintaining the flexibility and performance required by enterprise commerce.
You will work at the intersection of commerce, content, AI, developer experience, and user experience.
Success in this role requires strong product judgment, technical curiosity, and a passion for building. We expect you to be
comfortable turning ideas into working prototypes, leveraging tools like Claude Code, Spec Kit, AI coding assistants, agents,
MCP-based workflows, and other emerging technologies to validate solutions.
This is a role for someone who believes the future of product management is increasingly hands-on and AI-native.
ABOUT THE TEAM
The CMS team owns the systems that power content creation, collaboration, and delivery across storefronts. Our mission is to
enable merchants to create rich, performant, and personalized digital experiences with speed and confidence.
We build the experience that powers everything from landing pages and merchandising experiences to personalized content journeys
and AI-assisted content operations. As commerce becomes increasingly AI-driven, the CMS team is at the forefront of defining how
content, data, agents, and commerce workflows come together.
Our team consists of product managers, engineers, and designers who care deeply about craft, experimentation, and customer impact.
We value builders who are excited to challenge assumptions, prototype new ideas quickly, and leverage technology to create
meaningful advantages for our customers.
WHAT YOU WILL DO
* Define and execute the product strategy and roadmap for VTEX CMS.
* Identify opportunities where AI can fundamentally improve content creation, management, personalization, governance, and
delivery.
* Work closely with engineering and design to build best-in-class content management experiences for enterprise commerce.
* Rapidly validate ideas through prototypes, proofs of concept, and experimentation.
* Leverage modern AI development workflows and tools to accelerate product discovery, specification, and validation.
* Partner with customers to deeply understand content operations, publishing workflows, developer needs, and business challenges.
* Drive product decisions through a combination of customer insights, market research, experimentation, and data analysis.
* Collaborate with platform teams to ensure CMS capabilities integrate seamlessly with storefront, search, merchandising, and
commerce services.
* Stay at the forefront of AI, developer tooling, content management, and digital experience trends, identifying opportunities
that create durable competitive advantages.
* Define clear success metrics and continuously measure product impact, adoption, and customer outcomes.
* Influence product direction across multiple teams and contribute to VTEX’s broader platform strategy.
WHO YOU ARE
Builder First
* You are passionate about building products and turning ideas into reality.
* You regularly use AI tools to accelerate your work and are excited about the future of AI-native product development.
* You are comfortable creating prototypes, workflows, mock implementations, or technical proofs of concept yourself.
* You believe that reducing the distance between an idea and customer validation is a competitive advantage.
Strong Product Thinker
* You have experience leading product strategy and execution for complex software products.
* You can balance long-term vision with pragmatic decision-making and fast iteration.
* You understand how to identify customer problems worth solving and translate them into successful products.
AI-Native Mindset
* You have strong knowledge of modern AI technologies and concepts, including large language models, agents, tool calling, MCPs
(Model Context Protocol), retrieval systems, AI workflows, and emerging development paradigms.
* You understand both the opportunities and limitations of AI systems and can apply them thoughtfully to real customer problems.
* You actively experiment with new tools and techniques to improve product outcomes.
Technically Curious
* You are comfortable discussing technical architecture, APIs, integrations, developer workflows, and platform capabilities.
* You can effectively collaborate with engineers and make informed product tradeoffs.
* Previous experience with developer platforms, content management systems, AI products, or enterprise SaaS is a strong plus.
Customer Obsessed
* You have a deep curiosity about how users work and what drives successful outcomes.
* You seek direct customer feedback and use it to inform product decisions.
* You care about solving real problems rather than simply shipping features.
Exceptional Communicator
* You can clearly articulate product strategy, priorities, and tradeoffs across technical and non-technical audiences.
* You build alignment across engineering, design, and leadership stakeholders.
* You can write concise, effective product narratives that inspire action.
* You can speak and present fluently in English to drive influence
Preferred Experience
* Experience building CMS, developer platform, AI, productivity, or enterprise SaaS products.
* Familiarity with modern AI development tools such as Claude Code, Cursor, Windsurf, GitHub Copilot, Spec Kit, or similar
platforms.
* Experience working in fast-paced product organizations where experimentation and iteration are core operating principles.
* Knowledge of digital experience platforms, headless CMS architectures, content operations, or commerce technologies is a plus.
HOW WE BUILD PRODUCT AT VTEX
At VTEX, the PM role has already been reinvented. This isn't a vision — it's how we work today.
PMs don't write specs for others to interpret. They bring the Vision and a product Brief. An AI agent — equipped with VTEX skills,
tools, and an automatically provisioned testing environment — proposes the spec and builds a functional prototype. The PM tests
it. We are operating with unprecedented speed.
If you want to build at the frontier of the product profession — at unprecedented speed, with AI as your co-builder — this is the
place.
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ABOUT VTEX
VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to
organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach,
we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest
solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B
customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores
across 43 countries (as of FY ended on December 31, 2024).
Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech
industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered
across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.
At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually,
join us, and we will be unstoppable together.
BENEFITS
* Annual profit-sharing program and equity eligibility;
* Health, dental, and life insurance with national coverage provided by VTEX;
* Annual budget for professional development in Tech;
* Language development incentive program (English, Spanish, Portuguese);
* Flexible meal allowance;
* Extended parental leaves;
* Child-care assistance;
* Flexible work schedule and remote-first culture;
* Financial assistance to build your work-from-home setup;
* Wellness program;
* Free shipping on 1000+ VTEX stores
#LI-remote
Brazil•Posted: Jul 3•Deadline: Aug 16
ABOUT THE ROLE
As a Data Engineer on the Data Platform team, you'll help design, build, and evolve the data infrastructure that powers analytics,
AI, and machine learning across VTEX. This is a hands-on, mid-level role: you'll own features end-to-end — from ingestion and
processing to storage and consumption — taking on problems that come with real ambiguity, and delivering them with growing
independence.
We're not looking for someone who arrives knowing everything. We're looking for someone with a strong engineering foundation and a
high ceiling: a fast learner with sharp problem-solving instincts who is energized by a data platform going through a deep
transformation of its architecture and the way it's built.
HOW WE WORK
The way we build has changed completely in the last year, and this role is defined by it. On this team, you don't measure yourself
by lines of code written — you measure yourself by the value and quality of what you ship. AI tools are part of every step of our
work: we direct them, review their output critically, and are accountable for the result.
That makes two things essential:
* Leveraging AI to scale your impact. We expect you to use AI extensively and well — designing workflows where agents handle the
"known-knowns" (standard ETL, repetitive modeling) so your judgment goes to the hard, ambiguous problems. The goal is genuine
leverage: producing at a level that simply wasn't possible a year ago.
* Clarity as a contract. The quality of your written word is the quality of your AI output. If you can't describe a
transformation clearly in a spec or doc, the code isn't ready to be written — by you or an agent. Strong technical writing and
spec-driven thinking aren't "nice to have" here; they're how the work gets done and how it scales to teammates and agents.
ABOUT THE TEAM
Data Platform is the team inside VTEX's Data & Analytics org that builds the foundation the rest of the company's data products
are built on. We're in the middle of a deep transformation: migrating from a Redshift-centric warehouse to a multi-engine Data
Lakehouse on Apache Iceberg, moving our infrastructure to EKS, and re-architecting ingestion for scale and cost. We run a lot of
initiatives in parallel, with high autonomy and a high quality bar.
You won't be siloed on one thing. You'll typically own at least one larger initiative while moving smaller improvements forward
alongside it. Depending on where you fit best, your work could span:
* Data ingestion — migrating high-volume pipelines from Kinesis/Firehose to our new Kafka/AutoMQ-on-EKS stack.
* Lakehouse migration & evolution — moving workloads onto Iceberg, Spark (EMR-on-EKS) processing, and new maintenance and
consumption tooling.
* Platform infrastructure — Kubernetes/EKS, compute efficiency, reliability.
* Query & consumption — engines like Trino, Cube, DuckDB, and Athena, and smart routing across them.
* Platform tech debt, observability, and engineering-process improvements that keep the platform fast, reliable, and
cost-efficient.
You'll also have the opportunity to join the team's on-call rotation, helping keep a platform that ingests billions of events a
day healthy.
WHO YOU ARE
* You think like a platform builder. You're motivated by designing the architecture, services, and capabilities that other teams,
products, and AI agents build on top of — not just by shipping a single pipeline. You care about the foundation as a product.
* You can own a piece of the platform from design through to production with minimal supervision, taking on problems that carry
real ambiguity.
* You're comfortable with modern data architectures — data warehouses, data lakes, and data lakehouses — and understand the
trade-offs that shape a platform others depend on.
* You understand what makes a platform genuinely usable for its consumers: clean data modeling, well-designed data services and
APIs, reliability, and performance at scale (relational and/or NoSQL).
* You're proficient in Python and its data-processing ecosystem, SQL, and you produce work that is idempotent, reproducible, and
documented — whether you wrote it or an agent did.
* You've worked on a cloud data platform (AWS preferred; GCP/Azure welcome) and understand the realities of large datasets and
performance optimization.
* You have a data-driven mindset. You define how the impact of your work will be measured before you build it, and you validate
outcomes against real-world results rather than assuming success.
* You're proficient with AI assistants and code-generation tools, and you design solutions that thoughtfully consider when and
how AI should be used to enhance value delivery — directing, reviewing, and critiquing AI-generated work rather than just
accepting it.
* You communicate clearly in writing — specs, docs, and design notes that other people (and agents) can act on — and you
collaborate well across engineering and non-engineering peers.
NICE TO HAVE
* Real-time / streaming data processing (Kafka, AWS Kinesis, Flink).
* Containerization and orchestration (Docker, Kubernetes/EKS).
* Infrastructure-as-code (Terraform, CDK, CloudFormation).
* Distributed processing with Spark.
* Open table formats (Apache Iceberg, Delta, Hudi).
* Data governance and security best practices (e.g., access control, multi-tenant isolation).
* Building and deploying data APIs.
Title note: We hire for potential and fit, not just title. Data Engineer is the most direct match, but if you come from an
Analytics Engineering, Data Architecture, or Platform/SRE background with a strong data focus, you're welcome to join the process.
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ABOUT VTEX
VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to
organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach,
we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest
solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B
customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores
across 43 countries (as of FY ended on December 31, 2024).
Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech
industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered
across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.
At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually,
join us, and we will be unstoppable together.
BENEFITS
* Annual profit-sharing program and equity eligibility;
* Health, dental, and life insurance with national coverage provided by VTEX;
* Annual budget for professional development in Tech;
* Language development incentive program (English, Spanish, Portuguese);
* Flexible meal allowance;
* Extended parental leaves;
* Child-care assistance;
* Flexible work schedule and remote-first culture;
* Financial assistance to build your work-from-home setup;
* Wellness program;
* Free shipping on 1000+ VTEX stores
#LI-REMOTE
Brazil•Posted: Jul 3•Deadline: Aug 16
ABOUT THE ROLE
Expert Hub is the squad responsible for developing and automating the tools that scale VTEX's Product Support team. Here, the
focus is not just on solving problems — it's on building the systems that make support evolve intelligently and continuously.
As a Product Support Engineer at Expert Hub, you will build the AI agents, infrastructure, and systems that expand the capacity of
the Product Support team, with a focus on reducing manual effort and increasing problem resolution speed at scale. The goal is to
develop end-to-end solutions: tool frontends, service backends, MCP servers, AI agent integrations, CI/CD pipelines, and the
infrastructure that sustains everything on AWS.
You will be at the forefront of applying artificial intelligence to real operations, building solutions that directly impact VTEX
customers' experience and the efficiency of the entire support team. By staying close to real operational problems, you will also
have the opportunity to translate recurring patterns into structured insights for Product and Engineering teams, directly
influencing platform evolution.
ABOUT THE TEAM
Product Support is VTEX's internal N2 layer, positioned between the Customer Experience team and Engineering. We are the go-to
specialists for complex platform issues — we deeply understand our customers' architectures, remove operational blockers, and
transform recurring problems into inputs for continuous product improvement.
Expert Hub is the strategic squad within Product Support with a clear mission: to develop the intelligence and tooling that powers
the entire operation. We build AI agents, automations, and systems that allow the support team to operate at a higher level — with
more context, more speed, and less rework. If you enjoy building things that make other people work better, this is your place.
WHO YOU ARE
* You build and operate infrastructure on AWS: infrastructure as code, provisioning, deployment, and operation of production
services.
* You develop in TypeScript or a related language on a daily basis, with a solid software engineering foundation to solve real
problems — automations, integrations, and services.
* You have experience applying Artificial Intelligence in real contexts: you work with LLMs, build AI agents, and are familiar
with patterns such as RAG.
* You have experience or strong interest in MCP (Model Context Protocol) servers to connect agents to tools, data, and services.
* You are familiar with the API ecosystem — you know how to consume, debug, and integrate services using tools like Postman,
Insomnia, or similar.
* You hold a degree in Exact or Applied Sciences (Engineering, Computer Science, or related fields).
* You are fluent in Portuguese and proficient in English.
* You think analytically and systemically — you don't stop at the surface of a problem, you look for root causes and design
solutions that scale.
* You communicate clearly and can translate technical complexity into accessible language for different audiences.
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