Head of Commercial Offering

What the Role Is Babylist Health is expanding its footprint with insurance payers — moving beyond DME breast pump coverage into insurance-covered classes and additional services. This role owns growing coverage for our core DME business as well as owning the expansion to classes and services. You will be negotiating and closing contracts with commercial payers, from national players like Aetna and UnitedHealthcare down to smaller regional plans, and finding another way in when a payer's first answer is no. Once a contract is signed, you'll partner closely with our payer operations team to get payers live and patients ordering as fast as possible. The job doesn't stop at the signature — you're expected to build relationships with the program leads and thought leaders inside a payer (maternal health, maternity investment) who can turn a contract into a broader partnership, like preferred DME provider status driving adoption of Babylist's registry and courses. Who You Are * You have 8+ years of experience in healthcare and insurance industries within a business development, partnerships, or payer contracting role. Ideally in a startup environment * You have a deep understanding of the insurance payer landscape, what motivates payers to form partnerships (and how this varies across payers), and how to build a compelling payer value proposition * You've built and maintained relationships at the highest levels with large national payers, including Aetna and UnitedHealthcare, with the ability to move beyond transactional contracting into partnerships that span the full patient experience * You have an understanding of or direct experience with insurance access strategies in health care services. Bonus if experience is in the DME space * A plus if you have a background working with or at a commercial insurance payer * Ability to build relationships and secure contracts with all types of insurance payers, from big commercial payers to smaller local payers * You excel at building relationships with key decision makers and have a proven track record of success in developing payer segment strategies and securing in-network access across different payer types * You love solving problems and have tremendous perseverance and resilience to try new things and work on it until you get it right  * You are strategic partner to both internal and external stakeholders, with the ability to create win-win relationships that lead to positive business outcomes * You are passionate about the healthcare industry and have a proven track record of success in insurance payer access  * You thrive in an environment that values collaboration over individual achievement * Bachelors or equivalent work experience required How You Will Make An Impact * Develop and execute a plan to gain direct in-network access to major national and local payers for the DME breast pump business and new lines of business including insurance covered classes, lactation, and doula care * Build and maintain strong relationships with insurance payers of all sizes, including big commercial payers as well as smaller niche payers  * Negotiate contracts with insurance payers and ensure contracts are being managed and maintained effectively * Work closely with the cross functional teams including dedicated payer operations team to ensure we have the operational processes and capabilities in place to onboard and service patients insured by payer partners * Develop and maintain a deep understanding of the insurance payer landscape, including industry trends, competitive offerings, and market dynamics * Build strategic partnerships with payers, health systems, and OB GYN providers to create awareness and adoption of Babylist Health  * Provide strategic recommendations around additional products and services to add on the Babylist Health roadmap including insurance access plan for the same About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $178,284 to $213,974 + target 20% annual bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture * We work with focus and intention, then step away to recharge * We believe in exceptional management, and we invest in the tools and the time to connect with colleagues * We build products that positively impact millions of people's lives * AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development * Competitive pay and meaningful opportunities for career advancement * We believe technology and data can solve hard problems * We're committed to career progression and performance-based advancement Benefits * Company-paid medical, dental, and vision insurance * Retirement savings plan with company matching and flexible spending accounts * Generous paid parental leave and PTO * Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed * Remote work stipend to set up your office * Perks for physical, mental, and emotional health, parenting, childcare, and financial planning IMPORTANT NOTICES Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM  The Commercial Services unit is a high-growth, high-impact department dedicated to redefining how businesses trade. Structured around two strategic pillars—Buy and Sell—we build world-class tools that help members launch products, expand sales, and foster customer loyalty. As part of the Sell pillar, the Commerce team focuses on the commerce product suite, enabling retail and service-sector members to conduct sales seamlessly both online and in person. Buy pillar of Commerce, your mission is to revolutionize the procurement experience for SMEs globally—making it faster, more transparent, and more cost-effective   ABOUT THE ROLE As the Head of Engineering for Commercial services you will play a pivotal role in shaping the future of Tide’s commercial services platform. This is a senior technical leadership position with significant influence over architecture, engineering strategy, and technical execution. You will lead and mentor Engineering Managers and senior engineers, fostering a culture of technical excellence and scalable engineering practices. As Head of Engineering you will be: * Defining and driving the architectural direction for Tide’s Commercial Services offerings, ensuring scalability, resilience, and compliance. * Leading the design and development of high-quality credit products. * Collaborating with cross-functional teams (Product, Compliance, Business) to enhance Tide’s Commercial Services team. * Overseeing integrations with third-party providers, ensuring seamless technical delivery. * Providing hands-on technical guidance, getting directly involved in architecture, design, and engineering decisions. * Championing engineering best practices, including system design, security, and software development standards. * Mentoring engineers and Engineering Managers, fostering a culture of learning, ownership, and technical excellence. * Influencing Tide’s overall technical strategy as we scale our Intermediated Commercial Services globally. WHAT WE ARE LOOKING FOR * 10+ years of backend engineering experience, with at least 3 years in senior engineering leadership roles. * Strong experience with microservices, event-driven architectures, and distributed systems. * Demonstrated ability to leverage AI tools and LLMs to improve engineering productivity, software quality, and delivery velocity.  * Demonstrated experience in building scalable, resilient, fault-tolerant systems. * Breadth of technical knowledge with depth in at least one technology stack — experience with our stack is not essential, but an ability to quickly understand and lead in a new environment is critical. * Proven track record of delivering complex systems and third-party integrations. * Ability to translate strategic business goals into a clear technical roadmap and communicate the rationale behind technical decisions. * Strong mentoring skills and the ability to build and inspire high-performing engineering teams. OUR TECH STACK * Java 17, Spring Boot and JOOQ to build the RESTful APIs of our microservices * Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable * Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) * Docker, Terraform, EKS/Kubernetes used by the Cloud team to run the platform * DataDog, ElasticSearch/Fluentd/Kibana and Rollbar to keep it running * GitHub with GitHub actions for Sonarcloud, Snyk and solid JUnit/Pact testing to power the CI/CD pipelines (new joiners are encouraged to have something deployed to production in their first 2 weeks) WHAT YOU’LL GET IN RETURN: * Competitive Compensation -  competitive salary and share options * Time Off – Generous annual leave on top of bank holidays. * Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. * Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. * Health Insurance – Private family insurance with additional OPD coverage and top-up options. * Life & Accident Cover – Comprehensive accidental and life insurance protection. * Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. * Volunteering & Development Days – Paid days annually for volunteering or personal growth. * Learning & Development – Annual budget for books, courses, coaching, and more. * WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. * Home Office Setup – Contribution towards setting up your home office * Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. * Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).   TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.