Senior Operations Manager - Commercial Operations

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: We're seeking an experienced Financial Crime Investigations & Reporting Lead – EU to own and oversee the suspicious activity reporting in the first line financial crime teams for our European markets. You'll be accountable for ensuring we produce the highest quality suspicious activity reports and our control frameworks are effective, well-documented, and meet regulatory expectations across multiple EU jurisdictions. You'll act as the first line owner for financial crime. You'll be: * Acting as first line control owner for ongoing monitoring across EU markets, including transaction monitoring, fraud controls, sanctions screening, and SAR/STR processes * Ensure our processes and controls meet the reporting obligations and are fit for scaling for in the European markets * Approving TPSA process and procedure documentation to ensure alignment with regulatory and internal policy requirements * Monitoring control effectiveness through MI review, exception tracking, and assurance outputs * Representing TPSA (1LOD) in regulatory interactions and responding to queries from regulators, auditors, or Compliance (2LOD) * Supporting the MLRO and Authorised Management with timely updates on control performance, incidents, and remediation * Ensuring compliance with EU and national regulatory requirements (BaFin, ACPR, CSSF, Bank of Spain, Bank of Italy) * Acting as the primary liaison between first line operations and the Compliance function * Escalating material control weaknesses or emerging financial crime risks in line with governance protocols * Providing periodic reporting to senior leadership on control status, performance, and emerging risks * Overseeing remediation of audit, compliance monitoring, and RCAMS actions WHAT WE ARE LOOKING FOR: * Proven experience in financial crime, fraud, or AML control management within a regulated financial services organisation * Strong understanding of first vs second line of defence responsibilities and governance boundaries * Deep technical knowledge of transaction monitoring, sanctions screening, and suspicious activity reporting frameworks * Familiarity with EU and national regulatory requirements for AML/CFT and fraud prevention * Strong analytical and reporting skills, with the ability to interpret MI and assurance outcomes * Excellent written communication skills and experience preparing materials for regulators or senior management * Previous experience as a control owner or governance lead in a multi-jurisdictional environment is desirable * Working knowledge of goAML and regional FIU reporting systems is advantageous WHAT YOU’LL GET IN RETURN:   * Salary: €40,400.00 - €45,450.00   * 25 days paid annual leave  * 3 paid days off for volunteering or L&D activities * Extended maternity and paternity leave covered by the company * Personal L&D budget * Additional health & dental insurance * Mental wellbeing platform  * Fully covered Multisports card * Food vouchers * Snacks, light food, drinks in the office * WFH equipment allowance * Flexible working from home * Sabbatical Leave * Share options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

2trde

ZUR POSITION As Senior Commercial Operations Manager, you will lead and optimize end-to-end commercial processes across wholesale, auction, and fulfillment operations. You will manage target-based teams, ensure consistent delivery of results, and maintain strict adherence to process and reporting standards. The role requires a hands-on leader who drives accountability and alignment across multiple teams and countries. This is a strategic role that combines operational excellence, data-driven decision-making, and cross-functional leadership to maximize revenue, streamline workflows, and ensure seamless cross-border business execution.  WARUM 2TRDE? At 2trde, we are revolutionizing wholesale and auction operations by combining sales expertise with comprehensive fulfillment services. From cross-border transactions to document handling, payment processing, and logistics, we ensure our clients can focus on growth while we manage the operational complexities. We’re looking for a results-driven leader to elevate our commercial operations and drive performance across our sales and fulfillment ecosystem. DEINE AUFGABEN * Lead commercial operations across sales, wholesale, auctions, and fulfillment services, ensuring that teams meet performance goals and follow established processes. * Develop and implement strategies to optimize CRM systems, auction platforms, and fulfillment workflows for efficiency and scalability. * Oversee pipeline management, forecasting, performance reporting, and KPI tracking. * Coordinate cross-functional teams (Sales, Marketing, Logistics, Finance) to align commercial strategies with operational execution. * Drive accountability with clear KPIs, regular performance reviews, and a balance between achieving results and maintaining data accuracy. * Manage cross-border payment processes, documentation, and logistics to ensure smooth international transactions. * Identify opportunities to improve operational efficiency, reduce friction, and scale business processes. * Mentor and guide sales and operations staff, fostering a culture focused on measurable outcomes, process consistency, and transparent reporting. ANFORDERUNGEN * 5–8 years of experience in sales operations, commercial operations, or business operations, preferably in fulfillment-heavy businesses. * Proven leadership experience managing performance-driven sales or operations teams with clear targets and measurable KPIs. * Advanced analytical skills; proficient in CRM systems and reporting tools. * Practical leader with strong problem-solving skills and the ability to implement efficient processes. * Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. DIVERSITY @ 2TRDE 2trde stands for equal opportunities as an employer. We welcome and value diversity and are committed to creating an inclusive environment for all employees. We´re embracing variety by being open to all groups of people regardless of age, color, national origin, race, religion, sex, sexual orientation, gender identity and/or expression, marital status or any other characteristic protected by law. Because only together can we achieve extraordinary goals: To build THE operating system for vehicle trading. SO ERREICHST DU UNS Dan Popescu | CPDO https://www.linkedin.com/in/popescudan/ Johannes Stoffel | CEO https://www.linkedin.com/in/johannes-stoffel-27389667/

DataGuard

YOUR JOB Do you want to shape how a high-growth company drives revenue performance end-to-end? Are you ready to challenge assumptions, uncover risks and enable leadership to make better commercial decisions? As our Senior Revenue Operations Manager, you will own how our GTM teams operate, forecast and perform. You’ll bring clarity, discipline and actionable insight to every stage of the revenue engine. If you thrive on translating data into impact and partnering across teams to improve execution, then join us on our journey. WE PROTECT THE PEOPLE BEHIND THE DATA We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. WHAT YOU'LL BE DOING * You own and elevate revenue forecasting into a trusted leadership decision tool. * You define and maintain core GTM performance metrics and reporting standards. * You turn pipeline data into clear, actionable insights that influence executive decisions. * You uncover risks early and drive decisive action with GTM leaders. * You build a single, trusted view of performance across the full revenue funnel. * You improve GTM processes to unlock speed, clarity, and execution excellence. * You challenge assumptions and raise the commercial bar across the organization. * You lead high-impact RevOps initiatives from insight to measurable business outcomes. * You act as a strategic sparring partner to Sales, Marketing, and Customer Success. WHAT YOU’LL GET IN RETURN * The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world. * Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs. * Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market. * Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget. * Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward. THE QUALITIES YOU’LL NEED TO SUCCEED * 5+ years in Revenue, Sales, or Commercial Operations. * Experience operating as a senior individual contributor and influencing functional leaders without relying on formal authority. * Strong understanding of full customer lifecycle and GTM processes. * Proven ownership of forecasting and pipeline management. * Proficiency with Salesforce and modern GTM tooling (Gong), as well as reporting or data-visualisation platforms (Tableau). * Strong analytical and problem-solving capabilities. * Excellent stakeholder communication, including executive level. * Strong project and cross-functional coordination skills. LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS: No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you! #LI-DNI