Technical Account Manager

Senior Technical Account Manager

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake’s Account 360 team is expanding! We are looking for a Senior Technical Account Manager to join our team. This role combines hands-on technical and commercial responsibilities. On the technical side, you will lead post-sales technical engagements for your assigned customers’ Snowflake workloads. You will also engage product, engineering, support, and other cross-functional team members to advocate for customer-impacting issues at scale, proactively educate customers post-production, and provide technical guidance. On the commercial side, you will work closely with the account team to drive growth for your assigned customers’ use cases by engaging with stakeholders and developing actionable plans. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization. As a Senior Technical Account Manager, you will: * Collaborate regularly with Solutions Engineers to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers * Develop a deep understanding of your assigned customer's environment, use cases, and challenges, and provide expert technical advice post-production * Develop, manage, and implement a strategy for efficient workload consumption * Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements * Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations * Lead customers through Well-Architected Framework outcomes, including security hardening (MFA, SSO/SAML, RBAC), DR/BCP readiness, AI observability and alerting design, platform modernization, and performance and cost optimization * Leverage AI tools to develop scalable playbooks, skills, and automation that enable the broader CX organization to deliver technical outcomes faster and more consistently * Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships Our Ideal Senior Technical Account Manager will have: * B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience * Hands-on experience with Python and SQL * 8+ years of experience managing enterprise customer environments as a technical resource, or equivalent role * 5+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment * Firsthand Snowflake product experience is required * Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting * Expertise in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising * Hands-on experience in database management, data engineering, and data science * Experience working within the partner ecosystem as it pertains to Snowflake solutions * Skilled in resolving complex escalations with senior customer executives * Excellent verbal, written, communication, and receptive listening skills * High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams * Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients * Excellent team player able to work with virtual and global cross-functional teams Nice to Have: * Snowflake, AWS, GCP, or Azure Cloud Certification(s) preferred * Snowflake SnowPro Advanced Certification is strongly preferred Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Sr. District Manager, Commercial

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU HAVE: * An understanding of Snowflake's product in order to be able to provide guidance to navigate complex technical evaluations * Drive to enable, coach, develop and motivate a robust inside sales team * Developed territories by planning strategically and effectively * 2+ years guiding Account Executives through complex legal and commercial negotiations * A customer first mindset to ensure success * Consistently executed what is forecasted to senior management * Understand how to sell business value, using a repeatable process * Coach reps on how to create urgency and deal control IN THIS ROLE YOU WILL GET TO: * Recruit and build successful sales professionals into high-performing revenue drivers for Snowflake * Build cross-functional relationships with internal and external support teams & technical partners * Influence go-to-market strategy for venture backed/high growth startups. * Develop a team culture around Snowflake Core Values * Sell an industry changing and market defining product ON DAY ONE WE WILL EXPECT YOU TO HAVE: * BA/BS required * 3+ years selling Cloud Solutions, Infrastructure Software, Databases, Analytic Tools, or Applications Software * 2+ years managing a team of sales teams * Sold to CEOs, CTOs, Heads of Product, Engineering, or Data Science * Ability to coach your team how to target and pursue an opportunity with our ideal customer profile within a complex sales cycle * Experience outperforming targets as an individual contributor in an outbound role * Ability to coach AEs how to navigate commercial and legal negotiations when working with procurement, legal, and business teams. * Ability to work with sales engineering managers and customers to inventory existing software state, define migration plans, and build business cases for migrations to drive new logo acquisition. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Lead Product Marketing Manager, Developer Experience

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is growing fast and we're scaling our team to help enable and accelerate our growth. We're passionate about our people, our customers, our values and our culture! We're also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. Do you want to shape how the world's best builders — data engineers, ML engineers, and app developers — experience Snowflake? We're looking for a technically sharp, builder-obsessed product marketer to own go-to-market strategy for Snowflake's developer-facing product areas. This person will work at the intersection of product, engineering, and field teams to craft narratives that resonate with hands-on builders — from individual contributors writing code to technical architects evaluating platforms. You'll be Snowflake's voice to the developer community and the developer community's voice back into Snowflake. WHAT YOU'LL DO: * Build and execute go-to-market strategies for Snowflake developer products, spanning awareness through adoption, across multiple product areas * Develop technically credible messaging, positioning, and content — including documentation guides, technical blogs, demo scripts, reference architectures, and code-level examples — that speaks to how builders think and work * Own the developer persona: deeply understand the workflows, pain points, and decision criteria of data engineers, ML engineers, software developers, and technical architects * Create sales and partner enablement materials that help field teams articulate developer value propositions and close technical evaluations * Drive product launch strategy and execution, including naming, segmentation, channel mix, and launch tiers, in partnership with product management and the broader marketing team * Partner with developer advocacy, community, and documentation teams to build an integrated motion that drives hands-on adoption and retention OUR IDEAL CANDIDATE WILL HAVE: * 7–10 years of product marketing experience, with meaningful exposure to developer-facing or technical products in data, AI, or cloud infrastructure * Hands-on technical fluency — you've written code (Python, SQL, or similar), understand APIs and developer workflows, and can credibly engage with engineering teams and technical buyers * Demonstrated track record creating messaging and content for builder personas that drives awareness, trial, and adoption * Experience developing technical content assets including reference architectures, demo narratives, technical solution briefs, and developer how-to content * Strong cross-functional skills — can partner effectively with product management, engineering, sales, and developer relations to align GTM strategies and execute launches * Competitive instincts: comfortable dissecting technical products, benchmarking capabilities, and translating competitive positioning into field-ready battle cards * Excellent written communication skills; ability to translate complex technical capabilities into clear, outcome-focused narratives for both technical and business audiences * Experience with developer community engagement (GitHub, Stack Overflow, developer conferences) is a plus * BS/BA in a technical field (Computer Science, Engineering, Data Science) or equivalent experience; MBA a plus * Willingness to travel up to 25% of time Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: * The estimated base salary range for this role is $145,000 - $205,000. * Additionally, this role is eligible to participate in Snowflake's bonus and equity plan. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com